Macbook suddenly dies/mouse pad not working

Hi everyone,
I've become extremely worried about my macbook lately. I rely on it on a daily basis for work.
Last night my Macbook suddenly died on me. I was working and all of a sudden the screen turned off and the fans stopped. I thought the battery had died. But as i picked the macbook up, it started up again and the screen went on. The disk drive made the same startup noise it makes when you first turn on the macbook.
This similar thing has happened a few times in this last 24 hours. It seems to be getting more frequent. Sometimes, when it comes back on again, the little white power light stays off.
As i wrote this, it happened twice, thats the most its ever happened.
Also, my mouse seems to be double clicking everything. When i press the button on the built in mouse pad, it seems to have the effect of a double click. For example, when i click the top bar of this window once, it minimizes it - and it will not allow me to drag the window around.
HELP! This is not good! :(:(

By your description it does sound very much like your computer is in the process of failing and will soon be unusable at all.
the safest thing to do t this point would be to not use it any more and remove its hard drive (very easy to do by anyone). This will keep your drive intact. You can then get the computer repaired or get another one. You will at least have your data.
Anyone that depends on their computer for anything important such as for a business should always have a backup on the ready. Even is this means another entire computer.
Everyone that considers their computer's data, whether music, schoolwork, videos, other personal stuff etc. should definitely have an external hard drive that they backup the internal drive onto dailey, or as often as new data is added that they would not want to lose.
Thinking that your computer or hard drive will never fail is foolish. It doesn't matter what brand or model it is, they can all fail. This is particularly true of laptops and of hard drives.

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Notebook mouse pad not working

My notebook is relatively new and the mouse pad was working for the first 2 months. After 2 months it stopped working and when I tried to reinstall the drivers it still didn't work. Any solutions?

Hi @NightFury108
Welcome to the HP Support Forums!
I understand that your mouse has stopped working, and that you have tried reinstalling drivers. I am happy to assist.
Did you notice any problems prior to it failing to work?
I realize that you have tried reinstalling drivers, but have you also tried a system restore? If not see the following and look for a restore point from before when the problem started. It is always possible the cause is more related to some other software that was updated or something similar that is interfering with the touchpad.
Using Microsoft System Restore (Windows 8)
Also you should take a look at this, most likely Troubleshooting when TouchPad does not work in Windows 8
Using and Troubleshooting the TouchPad or ClickPad (Windows 8)
Let me know whether that helps or not.
Malygris1
I work on behalf of HP
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Mouse pad not working at all.

Hi,
I am using HP envy 17 notbook PC. It is a 2 month old. From today morning the mouse pad is not at working all of a sudden. I had to use usb mouse to operate. I tried all ways of installing drivers and all other stuff but its not working. Please suggest something, its urgent.
Thank you in advance.
This question was solved.
View Solution.

Hi
Go to Device manager and uninstall the driver first then restart the unit.
Check if the Touchpad is turned on.
Go to HP website and update the Touchpad driver and Bios and see if this fixes your issue.
Last option once unit is powered on keep tapping the F11 option and see if the Touchpad works here if in case Mouse not working you may have to call HP Technical Support and get the unit serviced.
Let us know how it goes!
"I work for HP."
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Magic Mouse on Mouse Pad not working

Love the new Magic Mouse, except that it does not seem to track properly on a mouse pad.
I don't care for how it feels on the wood surface of my desk (though it does work properly there).
So I got just a plain old mouse pad, and for some reason it tracks poorly or not at all.
Any thoughts?
thanks
ian

Ian , I use a dark grey pad and don't have a problem with tracking, albeit I've extend the mouse's capabilities with the excellent and free Better Touch Tool. Perhaps it will help you.

Mouse pad not working properly having downloaded Windows 8

Hi, having downloaded Windows 8 to my laptop (HP Spectre xt 13-2000ea) the mouse pad has stopped working properly. The "two finger" page down/up and left/right has stopped working.
I have looked at the mouse settings and it currenlty states the synaptics hardware is installed and working correctly.
Have even gone onto the Synaptics website but have been unable to download something that can correct it. The HP hardware updates page on their support website does not appear to have anything that deals with Windows 8 problems.
Any help much appreciated. Thanks

Had exactly the same issue with my HP laptop. The Windows 8 driver installed with the OS works OK but the Synaptics driver in the latest Windows Update will not scroll. I had to uninstall the existing (newest) driver and install the HP Windows 7 driver from this site (an older version) then in Windows Update you have to wait for the Synaptics driver update to be offered (obviously you have to do a manual update and not allow it to install automatically) and then right click on it and select hide update.

Pavilion mouse pad not working

I am about ready to return this laptop and go back to Toshiba. I have had it for less than two months and have had nothing but problems with it. Currently, the mouse pad is not functioning; I am using a USB mouse trying to fix it.
I downloaded HP updates, including the BIOS, and as soon as I restarted the cursor had disappeared. I have gone into the F10 menu and tested the cursor and it was working. I checked in device manager and there was no mouse driver installed (though of course it used to be there) so I downloaded it from the HP website, restarted, and nothing. I have done a hard reset, nothing.
Combined with the nebulous keyboard functionality and the fact that the network connection never stays connected, this problem is the last straw.
This question was solved.
View Solution.

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Mouse pad not working - envy x2 hybrid

it has been 3 days now and my mouse pad won't work, i have Envy X2 hybrid.
The mouse no longer appears, i have tried restarting/ updating synaptic drivers - shows as updated and that the device is working properly.
i have tried removing windows 8.1 and putting windows 8 on. taking screen on and off - nothing is working. i have also tried to change the mouse pointer to see if this works, it doesn't.
i press ctrl and it shows where the mouse should be and it moves as to where i touch on the screen.
can anyone help?

Hello bacon_face,
Welcome to the HP Forums!
I understand the mouse pad on your hybrid does not work. First, please try connecting a USB or wireless mouse to see whether or not it works.
Also, I would like you to reinstall the operating system. It will clear up any software conflicts and allow you to start fresh, likely on Windows 8.
First, please ensure you backup your files. Here is information on how to do this: Backing Up Your Files (Windows 8)
Once this is done, it is safe to reinstall the operating system. Performing an HP System Recovery (Windows 8)
Once this is done, use Windows 8 for a while. If the same situation occurs on Windows 8 or 8.1, the computer likely has faulty hardware. At that point, please contact HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you. Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Mouse pad not working

I have a pavilion dm3-1130us the mouse pad just stopped working and the power button won't turn it off or on. The mouse power indicator stays on. Device manager showed the device as not working correctly or the correct drivers are not installed. I installed the correct drivers and no response. So I think i made a mistake and uninstalled the mouse in device manager and now I can not reinstall it. The funny thing is that the pointer still shows up on the screen but I can not move it around the screen. Any ideas any one?

Have you tried typing MSCONFIG at start menu, then go into Processes to see if the Touchpad is turned on there (or click on Enable ALL to turn on any that are turned off for whatever reason?), with startup? Or check your start-up under Windows Defender\Tools\Software, which lets you enable/disable startup programs, processes, etc. Look for the software for your mouse/touch pad & be sure it is loading on startup, then reboot.
Does the button light up, you did try pushing the button to turn it on right? Sometime one's wrist can hit the button & accidentally turn it off.
Hope this helps.
Gina

G500s Touch keyboard and mouse pad not working

I've uninstalled and reinstalled the drivers. The solution center says everything is fine. USB mouse works, as does the touch screen, just not the actual keyboard or pad.
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For additional information - i now have my keyboard working, but the touch pad is still not working. I went to the lenovo site and downloaded the elan driver again. it extracted, but once i clicked for it to install, it says No Appropriate Driver to be installed.

Upgrade to Win 10 mouse pad not working P35W-B3226

I have the Click 2 Pro P35W-B3226 and mouse/touchpad quit working after updating to Windows 10. I was able to get the mouse functioning somewhat by going into Settings/Devices/Mous&Touchpad/Elan and Enabling, but the only functions it has is as a pointer and i can click by pushing in center of touchpad. The multi touch and scrolling functions no longer work? Anyone know how to correct? Or when an update is planned, this is very annoying. Thanks.

If you haven't yet, check Toshiba Service Station and Windows Update both for updates.

Lenovo g50 mouse pad not working

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hi afletcher91,
Welcome to the Lenovo Community.
If you do a left click and it doesn't respond or the key gets stucked or is stiff, that's an indication that the Touchpad needs to be replaced (probably got worn out due to everyday use). You may send the unit in for service or you can fix it yourself.
Not sure about how much it would cost but you need to replace the Touchpad Button (Part#: 31048975), you can get it at http://tinyurl.com/cqbvv5f
You can find disassembly guide at the Hardware Maintenance Manual here http://tinyurl.com/cbs9k5e
Hope this helps.
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MOVED: Mouse pad not working

This topic has been moved to MSI Notebooks & Netbooks.
https://forum-en.msi.com/index.php?topic=163836.0

I have tried turning my magic mouse off & then on, but it has not made a difference. This is a image to show you what I get. Note the 1st option has a down arrow, right to the description, but the other 2nd & 3rd don't.

Suddenly my double click both on track pad and mouse is not working

suddenly my double click both on track pad and mouse is not working.in System Preferences,track pad, i have ticked and unticked the Tap to click several times.Restarted the mac for several times at well but still i do not have double click.help me please.

It might be the double click speed setting.
Look in System Preferences > Universal Access > Mouse & Trackpad tab > Trackpad options.. button > move the double click speed to the slow side of the range.

Touch pad not working with HP G60 operating on Windows 7

I have a HP G60 operating on Windows 7 (not sure bit) and have problems with touch pad not working.
I was using touch pad and wireless mouse interchangeably for past year.
No recent changes made to system. Suddenly not work one evening. Have tried shutting down and left overnight which has not resolve problems. On one occasion, i was not even able to type and that resolved after re-starting computer.
There is a button between space bar and top of touch pad which is white. Even when i press and turn red, it has not changed situation. Therefore I have to use my wireless mouse to operate for the moment.
Would appreciate any advice about what is the problem and ways to resolve it.
Thanks a lot!
Mo

Hi,
The numbers are fine
Try the following.
First, ensure the Touchpad is switched on ( the light between the Touchpad and the Spacebar should be white ), then download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe
Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
When this has completed, shut down the notebook, remove any external devices connected to the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
When windows has fully reloaded - it will automatically load a generic driver for the Touchpad, but just let it do this. Then open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook.
Regards,
DP-K
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External mouse scrolling not working

The scrolling function of my external mouse does not work when the MacBook Pro is not plugged in with its powercord. The mouse buttons seem to be functioning. So does as an external keyboard. My wife has the same problem (using 10.6.2 OS). There are no options in the System Preferences that deal with this. Is this just an oversight by Apple? This basically makes using an external keyboard and mouse a nonviable option for a laptop unless you are near an electric outlet. If you know of a workaround I would appreciate the information. If not, it is something Apple will have to correct as it a pretty obvious oversight.
Thanks in advance for any advice.
Tony

Check your settings when it is unplugged to make sure they are still properly configured. You might even want to try and disable the trackpad when a mouse is being used. I would also check out USB Overdrive (Shareware).

Macbook suddenly dies/mouse pad not working

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