Macbook to 42" Olevia Sound Help Please..

I just bought my olevia and hooked it up with my macbook
by mini dvi to dvi to hdmi and it looks amazing!
But how do I get sound to come from the tv? Like the clicking
and music from itunes to come out of the tv speakers so i can watch movies?
Any help is appreciated!
Thanks.

You'll have to run a separate audio cable from the Mac to the TV. DVI doesn't carry audio. Or you can connect a set of powered speakers to your Mac.

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i lost my Mac OSX dvd...

Hi just converted avi file to mp4 the film will play but there is no sound help please

hi
Just converted avi file to mp4 the film will play but there is no sound help please.
Thanking you

First repair your QuickTime from Control Panel and see if it helps.
If not, refer to this article to troubleshoot:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362

Boot Camp + Vista x64 on MBP = No Sound -- Help please

I installed Vista x64 on my macbook pro just fine. everything works, except my sound. both the red and white speaker icons are there, and both have the audio waves coming out and are turned up, but i dont hear anything. help please.

Hey there,
I don't have any direct answers, but I may be able to point you where some are. Check out this older thread for possible solutions. Hope this helps.
http://discussions.apple.com/thread.jspa?messageID=8455832
B-rock

Hi! I got movies on my external hard drive that are AVI kind and won't play on my macbook pro? need some help please!!

Hi! I got Movies on my external hard drive that are AVI kind and won't play on my macbook pro? When I start playing the movie a message pops up and says "a required codec is not available". I tried flip4mac, xvid, divx already and still not playing my video. need some help please!! thanks.

Although vlc mentioned above is a much more powerful and better player you could try installing Perian if you insist on using the quicktime player. It may supply the codec it needs.
Not sure why you wouldn't be able to play straight avi files though in quicktime.

My wife's MacBook has a virus! Help, please.

Hi,
My wife's computer has a virus. I've never seen anything like it on any computer. It's as if a mad person has taken control of the mouse and is operating it continuously by himself—opening and closing apps, locking out us out as we sit watching as helpless bystanders. Turning off the computer, etc. does nothing. Help.
Best,
Joseph

It is not likely a virus, but for info read Klaus's User Tips and the link to Thomas Reeds SafeMac site.
Do a restart of the MacBook and see if that helps, and are you using a mouse with the MacBook or the trackpad?
If a mouse, unplug/unpair it and use the trackpad. If that helps then try attaching the mouse again.
If this continues and you are using the trackpad it could be a problem with the trackpad or its interface with the system...visit the Apple store genius bar and have the techs run their diagnostices to see what is causing this behavior.

Slow Macbook pro. Can anyone help please?

Hi Everyone.
This is my first time here, so please go easy on me.
I have a slow Macbook Pro. No idea why so I googled it and google suggested I get these details via Etresoft.
Can anyone suggest why this machine is so slow after seeing this?
Cheers
DJP
Problem description:
Macbook Pro very slow
EtreCheck version: 2.1.8 (121)
Report generated 28 February 2015 8:52:24 pm NZDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.5 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 48
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 0:7:53
Disk Information: ℹ️
    APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (167.59 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    HL-DT-ST DVDRW GS41N
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Adware: ℹ️
    Conduit [Adware! - Remove]
Kernel Extensions: ℹ️
        /Users/[redacted]/Downloads/Plex Media Server.app
    [not loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
Launch Agents: ℹ️
    [running]    com.conduit.loader.agent.plist [Adware! - Remove]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.gopro.stereomodestatus.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Mail    Application (/Applications/Mail.app)
    Safari    Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
    JavaAppletPlugin: Version: Java 7 Update 55 Check version
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    NCH_EN
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    GoPro [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 498.88 GB Disk used: 331.29 GB
    Destinations:
        Data [Network]
        Total size: 2.00 TB
        Total number of backups: 34
        Oldest backup: 2014-07-08 22:39:15 +0000
        Last backup: 2015-02-28 07:39:17 +0000
        Size of backup disk: Excellent
            Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
         4%    WindowServer
         0%    fontd
         0%    AppleSpell
         0%    notifyd
         0%    cloudpaird
Top Processes by Memory: ℹ️
    159 MB    com.apple.WebKit.WebContent
    125 MB    Mail
    120 MB    mds_stores
    86 MB    Safari
    64 MB    WindowServer
Virtual Memory Information: ℹ️
    1.49 GB    Free RAM
    1.61 GB    Active RAM
    459 MB    Inactive RAM
    732 MB    Wired RAM
    1.20 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Feb 28, 2015, 08:42:26 PM    Self test - passed
    Feb 28, 2015, 12:12:54 PM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-121254_ [redacted].crash

Remove Conduit:
http://www.thesafemac.com/arg-conduit/

Macbook pro running extremely slow, help please!

Problem description:
Running slow
EtreCheck version: 2.1.8 (121)
Report generated April 12, 2015 at 11:30:16 AM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 396
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 2:12:44
Disk Information: ℹ️
    ST9320325ASG disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (188.23 GB free)
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Fitbit Inc. Fitbit Base Station
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.Maxtor.driver.PowSecDriver (4.3.19) [Click for support]
    [not loaded]    com.cy.iokit.Morpheus (1.4) [Click for support]
    [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
    [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [loaded]    com.hp.help.tocgenerator.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.fitbit.galileod.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    Microsoft AU Daemon    UNKNOWN (missing value)
    System Events    Application (/System/Library/CoreServices/System Events.app)
    Backup Engine    Application Hidden (/Library/Application Support/Maxtor/Backup Engine.app)
    Nike+ Connect Helper    UNKNOWN Hidden (missing value)
    TimehopSync    Application (/Applications/TimehopSync.app)
    Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    HP Scheduler    Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    HP Product Research    Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    HPEventHandler    UNKNOWN (missing value)
Internet Plug-ins: ℹ️
    Unity Web Player: Version: UnityPlayer version 2.1.0f5 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 [Click for support]
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 1.3 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    iPhotoPhotocast: Version: 7.0 - SDK 10.7
    CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
    GarminGpsControl: Version: 2.8.1.0 Release [Click for support]
    SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
    ContentUploaderPlugin: Version: 1.2 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
    Move_Media_Player: Version: npmnqmp 071705000010 [Click for support]
3rd Party Preference Panes: ℹ️
    Citrix Online Plug-in [Click for support]
    DivX [Click for support]
    Flash Player [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         6%    WindowServer
         1%    Timehop Sync
         1%    SubmitDiagInfo
         0%    mds_stores
         0%    Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
    477 MB    softwareupdated
    356 MB    Image Capture Extension
    150 MB    Google Chrome
    146 MB    mds_stores
    125 MB    Preview
Virtual Memory Information: ℹ️
    63 MB    Free RAM
    1.64 GB    Active RAM
    1.59 GB    Inactive RAM
    1000 MB    Wired RAM
    16.49 GB    Page-ins
    2 MB    Page-outs
Diagnostics Information: ℹ️
    Apr 12, 2015, 09:13:17 AM    Self test - passed
    Apr 11, 2015, 11:45:20 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-11-114520_ [redacted].crash

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

My macbook pro won't start help please

Last night i closed all of my applications and plugged my iphone and went to bed my macbook pro was working i woke up this morning it was a blank grey display with nothing on it i rebooted it and it was restarting and then it went to prohibitory mode and the grey apple logo i tried cleaning the hard drive and restarting. Many times but its no use now im reinstalling my OS X Mavericks hoping it would work please help and thanx

Go step by step and test.
Restart.
http://support.apple.com/kb/ts2570
Startup in Safe mode
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
http://support.apple.com/kb/PH5836
Reset PRAM: http://support.apple.com/kb/ph14222
Reinstall OS X
http://support.apple.com/kb/PH13871

My old macbook won't power up - help please!

I have an ancient macbook, from around 2006, and it's been chugging along just fine. Suddenly, it just won't power up at all! Power adaptor shows a green light at plug in, so the cord is working, but no fan sounds, no lights, nothing when I try starting. I've tried that SMC reset, but still nothing.
Is there anything else I can try? If not, does anyone know if a good apple repair shop should be able to recover my data? I've been an idiot and haven't done a back up in a few years.
Thanks for any help anyone can provide! I'm going to purchase a new macbook air, but REALLY need my data from the old one if at all possible, so hoping I can get it started and/or have a repair person salvage the data.
Hannah

http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
Apple's Do It Yourself instructions.

Apple Macbook Pro Hard Drive Repair Help Please

Cause of the mistake, i was being dumb and wanted to use my backup timemachine drive for an external drive, so I dragged the timemachine folder out of it and tried to empty the trash can, half way through I realized that it was trying to wipe my whole back up of my computer which would have been forever. So I panic, force shut off the computer, disconnect the drive and restarted the computer. My drive says 200 gb free when I know there is 400 left. So obviously the trash files are still around in my hard drive.
Did a disk verify and there is something wrong and the computer wants me to reboot and use repair upon rebooting the mac. I haven't done this in a while so I'm not sure if it's expecting me to have a backup from time machine.... the one i just fatally "deleted" or if it gets rid of the trashed files. Can someone help me please before I lose A LOT of work.
Update : And let's say I did need a back up, then if I just backed it up right now, with the missing but still taking up space files, would I still get those files in the back up or no?

As I understand it, you can't fix a failing SMART status. Believe me I tried on my iBook! I was originally under the impression that DiskWarrior and Tech Tool Pro could fix anything, but I now understand that they and Disk Utility can only repair the directory. As it was explained to me, SMART was set up to give warning of hard drive failure so that you could rescue your data before the hard drive dies altogether. You can disable it I think, but that's like putting black tape over the warning light in your car that lights up if you are running out of oil--possible to do, but not a good idea.
So if your SMART status is failing, then the only cure is to replace the hard drive. The hard drive can work for a while, but it's on its way out.
Here's a little background information on SMART status:
http://www.computerhope.com/issues/ch000184.htm
And I hope this was just a rhetorical question!

Connecting IPOD video to surround sound HELP PLEASE!

Hi!
I have been trying to connect my ipod to my surrond sound system at home, but everytime I plug it in all it says is "Do not disconnect" and won't let me go to my menu to play songs. Any suggestions?
Thanks!

I tried that but it didn't work... I need to get my ipod to not say "do not disconnect" in order to play from the menu.... does that make sense? It's plugged in correctly and is a brand new ipod so I'm not sure why it isn't working. I called apple, but since my surround sound is an RCA and not an apple device they can't help me....

Macbook Pro Slow/Disk space help please

I have mad skills in other areas, but not computer management.    Help appreciated!
My older Macbook Pro is slowing down.   Websites are slow to load, switching from one app to another takes way too long. I looked up reasons and low disk space seems likely. I ran EtreSoft and got the into below.
My confusion: I can't figure out what is taking up 150 gig of space. I have tons of pics and videos, but still only 38 gig worth.
Any advice?   Thanks for your help!
Problem description:
Macbook Pro running slowly/hanging. Says I have 10 gig free but I don’t see what’s taking up the space
EtreCheck version: 2.1.5 (108)
Report generated December 25, 2014 11:54:00 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 11 days 16:21:35
Disk Information: ℹ️
ST9160314ASG disk0 : (149.05 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 159.70 GB (10.08 GB free) (Low!)
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.barnesandnoble.nookconnect.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Monitor UNKNOWNHidden (missing value)
Grab Application (/Applications/Utilities/Grab.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Loki: Version: 3.0 [Support]
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 [Support]
Silverlight: Version: 3.0.40818.0 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
CitrixICAClientPlugIn: Version: 11.1.0 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 [Support]
GarminGpsControl: Version: 2.8.2.0 Release [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
Move-Media-Player: Version: npmnqmp 071505000006 [Support]
Safari Extensions: ℹ️
AdBlock-1 [Installed]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Citrix online plug-in [Support]
Flash Player [Support]
FUSE for OS X (OSXFUSE) [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
      5% WebProcess
      3% WindowServer
      0% ps
      0% SystemUIServer
      0% configd
Top Processes by Memory: ℹ️
1.31 GB WebProcess
936 MB Safari
206 MB iPhoto
73 MB WindowServer
64 MB Finder
Virtual Memory Information: ℹ️
75 MB Free RAM
2.41 GB Active RAM
1.15 GB Inactive RAM
391 MB Wired RAM
1.05 GB Page-ins
421 MB Page-outs

You did a good job outlining the potential problems, but I still have some questions:
1. What's the size of your MB's monitor?
2. Have you backed up your data? If not, do so.
3. Aside from the problems you noted, have you observed any other issues?
4. Did you check the internal cables and connectors?
Post with your results!

Macbook Pro - Lion - Snow Leopard - help please!

Hi there.
I've just bought a second-hand Macbook Pro through ebay which has come with Lion pre-installed. I keep being prompted to do a software update but can't do this as (my understanding is) the Lion software belongs to the previous owner and not the computer itself. The apple ID associated with lion is not mine, and I do not know the previous owners password.
I would like to do a clean install anyway to make sure I erase all the previous owners data and assumed I could do this by inserting my RETAIL copy of snow leopard (which I used to upgrade my original Macbook) into the new macbook pro, pressing C on start-up and then doing erase and install. This would then allow me to upgrade my Snow Leopard to Mountain Lion via the app store and everything would properly assign over to me, I would legitimately own the software etc etc and all would be fine.
However, the Macbook seems to not like the Snow Leopard disc and on some further investigation it seems I can't 'downgrade' the software (even though I want to put it straight back up again). So my question is, what do I do now?! I'm assuming there is a way around this and someone helpful and clever will know what to do :-)
Thanks in advance :-)

As the MacBook Pro you have bought came with OS X Lion, you can't install any older operating system because its hardware is not supported. That's the reason why you can't install Mac OS X Snow Leopard.
What you have to do is to contact with Apple in order to deauthorize the Mac and all its software (OS X, iPhoto, iMovie and GarageBand) from the old owner's Apple ID > http://support.apple.com/kb/HE57 First try to do it, and if Apple tells you that the old owner has to do it, contact with him/her.
Near all people who sell their old Mac with OS X Lion or Mountain Lion preinstalled do the same error, and it's serious: if the hard drive gets damaged, for example, you won't be able to reinstall OS X, so you can't do anything

Macbook Pro weird issue need help please

Just updated this Macbook Pro 2.16 ghz to 3 gigs ram and installed Leopard. Screen won't show at all, is all black though the machine seems to boot. The OS disc is in the optical drive, though can't boot to it nor can it be ejected.
Strangest thing I've ever seen. Anyone have a thought on this?
Regards
Mike

You might try working through the steps in this article--hopefully the resets will help:
http://support.apple.com/kb/HT1573?viewlocale=en_US
If the disc won't eject by normal means, here is something else to try:
http://www.silvermac.com/2006/dvd-stuck-in-macbook-pro/
Good luck!

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