Macbook turn off when unplug magsafe but the battery is 98%

Magsafe plugged : side battery led 8 light, computer 100% work but if i unplug magsafe computer turn off.
Magsafe unplugged: side battery led not work an computer not work.
I've reset SMC and PRAM but not work
do you think the battery is damaged?

do you think the battery is damaged?
Could be - unusual problem. I don't think that there's much that we can do for your here - best to take your machine to your local Apple Store or an AASP for a diagnosis.
Clinton

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I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My iphone5 will die or just turn off, when I plug in the charger the screen just keeps turning

My iphone5 will die or just turn off, when I plug in the charger the screen just keeps turning off and on. It will do this for hours until it finally stays on and charges. I've gotten a new charger, but it didn't work. Help

Hi there katygracie88,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

Macbook works fine when plugged in, turns off when unplugged.

Hello all,
As stated my 2008 Unibody 13 inch, serial number W8******1AX turns on and works fine when it is connected to power.
When it is unplugged it instantly turns off and turns its fans on full until it depletes the battery (so it is obviously getting power.. just not where I want it)
Since the problem began I have tried two new batteries, neither of which had any different symptoms.
Before this, the computer had an intermittent life, it would turn off when it saw fit, which got progressively worse.
I have followed the guides to resetting the SMC but have had no luck
I have been running it without the battery (to save it charging and discharging for no reason) and sometimes when plugged in without a battery
the magsafe green indicator light goes from dim to bright.
With the battery installed it stays bright orange until it is charged and then switches to bright green.
(I have tried it with another charger, same symptoms)
Here is the Battery Read out;
Battery Information:
Model Information:
Serial Number:          ?00€›Æ⁄¬+9tt
Manufacturer:          GSA-1280
Device Name:          ASMB016
Pack Lot Code:          3230
PCB Lot Code:          30db
Firmware Version:          ddae
Hardware Revision:          dac2
Cell Revision:          2b39
Charge Information:
Charge Remaining (mAh):          4113
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          4200
Health Information:
Cycle Count:          1
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          379
Voltage (mV):          12275
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          15
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          5
Automatic Restart on Power Loss:          No
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Battery Power:
System Sleep Timer (Minutes):          2
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          1
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00ebc719
Charging:          Yes
Power Events:
Repeating Events:
Type:          Wake or Power On
If this at all helps.
I'm at my wits end with this thing, I know it is getting on in age, but other then this, it has been flawless in its operation.
If anyone has any suggestions I would be happy to hear them.
Many thanks!!
<Edited By Host>

There may be a hardware cause behind the symptoms you cite, so a diagnostic
is recommended to see which parts are weak or failed in the computer. A visit to
an Apple Store with Genius bar may be helpful, as they can perform testing there.
A call ahead or use their web page, to schedule an appointment, is advised.
In the US and Canada, the Genius bar at a retail Apple Store can perform
a diagnostic service, for no fee, even on Apple products without AppleCare.
See links:
Apple - Concierge
Genius Bar - Apple Retail Store:
http://www.apple.com/retail/geniusbar/
List of Apple Stores, cities, countries:
http://www.apple.com/retail/storelist/
Also authorized Apple service providers who can test, repair and guarantee their
work should be able to handle an out-of-warranty older Mac, within age limits...
Ones too old for the Apple Store could be serviced at a Specialist, instead.
•Find Locations - Sales, Service, Training, Consulting:
https://locate.apple.com/
•Did you try resetting the System Management Controller?
Intel-based Macs: Resetting the System Management Controller (SMC)
•A reset of NVRAM may help with some issues:
About NVRAM and PRAM
•Calibrating is part of maintenance, esp with older portables:
Apple Portables: Calibrating your computer's battery for best performance
•The power adapter can be problematic and cause issues, so there's this:
Apple Portables: Troubleshooting MagSafe adapters
Also another item, other than keeping the magnetic connections clean of
debris, grime, and corrosion, is to check the MagSafe Board or have it
checked as part of a greater diagnostic. This board is behind the port
that supplies the computer and the battery with power from the adapter.
When it partially fails or if/when one of the connecting wires or plug fails
you can find odd issues or partial use. The battery may charge but it
may not be able to power the computer, and other odd effects.
https://www.ifixit.com/Device/MacBook
In older portable Macs, this was generally called a 'DC-in board' and as
such, you could read about it in an iFixit repair guide for the MacBook
model you have. These vary so the matching article is recommended to
see if that is something you may want to try. But I would have diagnostic
testing done and avoid additional damages from attempted DIY efforts.
There have been a few reports of other failure on the logic board that
contributes to a partial failure of the charging system, so about all this
may do is troubleshoot around the failure without finding an exact cause.
However it goes...
Good luck & happy computing!

Why can't my 160GB Classic turn off when it's in the universal dock?

When I have my brand new 160GB Classic in my about 4 years old Universal Dock, I can't switch it off. When it's not in the dock, I can switch it off just by pressing the lower key the ordinary way.
When I had my about 4 year old 60GB iPod in the dock, I could turn it off when in the dock, but this doesn't work with my new iPod. The screen keeps saying that the battery is loading or loaded, even when the back light is switched off.
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Hi Thebestest1v1er,
Based on your description of being able to Safe Boot (holding down the shift key) but not boot normally, it sounds like your startup/restart issue may be related to one of the things that Safe Boot disables. You can find more information about them here:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
It may also be related to a disk or file system issue (as that is also something checked during Safe Boot). You may find these articles helpful as well:
Apple Support: Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417
OS X: About OS X Recovery
http://support.apple.com/kb/ht4718
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- Brenden

Does anyone know how to turn of the pop-up iCloud log-in window on iPhone. I have no desire to use iCloud. I have turned off iCloud in settings but the pesky little critter is not deterred.

Does anyone know how to turn off the pop-up iCloud log-in window on iPhone 5c. I have no desire to use iCloud. I have turned off iCloud in settings but that does not seem to deter the pesky little pop-up from continually asking me to log-in
Thanks

Pop up usually meant that icloud activation lock is still on on Apple servers. In order to deactivate you need to turn icloud back on by signing in and then sign out properly. For your sake I hope that you know the password.

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MacBook Pro turns off when unplugged from outlet

I have a MacBook Pro Intel Core Duo 2.26GHz
2 days ago when I unplugged it from the wall it shut off. It has been doing this since even though the battery is fully charged.
Once it is off I am able to turn it back on not plugged in and use it for the full length of the battery without problem.
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I would try the SMC reset.
http://support.apple.com/kb/HT3964

Turns off when unplugged

my computer battery says it is fully charged. then when i unplug it the screen comes up that asks "shutdown" "restart" "cancel" and regardless of what you push or if you dont push anything, the computer turns off. i have another macbook and i have switched the batteries and this computer still continues to do that with another battery in it. it sounds to me like this may be a problem with a setting, but can anyone tell me where i might could find that setting? thanks!

and the message is "are you sure you want to shut down your computer now?" (restart) (sleep) (cancel) (shut down)
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Muvo V200 turns off when trying to enter the FM Radio opt

My Muvo V200 (52MB) stopped working. I was not able to turn it on: after pressing the power button the CREATIVE text was displayed and that was all. To solve this problem I've reinstalled the firmware (.2.03e version). The player is ali've now, but the FM Radio stopped working. When I try to use the FM Radio option, the player just turns off.
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Yes, I did - with no result.
But your advices lead me to one more solution, of which I hadn't thought before. I've tried to install the latest firmware (.2.03) in the recovery mode. And guess what? My V200 is fully functional again.
I'm not quite sure if it was the recovery mode or the slightly different file version which made the trick. This time I've used the MuVoV200_PCFW_LF__2_03.exe file (without the "e" suffix). But I'm almost sure I've also tried it in the normal mode before, which lead me to the broken radio function as in case of the MuVoV200_PCFW_LF__2_03e.exe file.
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I am trying to turn off find my phone but the phone freezes and give message time out

I am having problems with an Iphone 4 which i got secoundhand but when i try to connect to itunes i get the message "Turn off find my phone"I have given this a try but the phone just freezes and then puts the message up "Time out took to long".

Hi newquaysimon,
Unless you have the Apple ID and password used to set up this iPhone, you may need to contact the original owner to turn off Find My iPhone/Activation Lock. You may find the following articles helpful:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
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7th gen Nano only works when plugged in, turns off when unplugged... battery is fully charged.

7th gen Nano only works when plugged into computer, as soon as I unplug it shuts off (it was ejected from iTunes). Battery is fully charged. Have already done a restore in iTunes and checked for updated software.

Hello there, DizDude.
The following Knowledge Base article offers up some good recommendations for troubleshooting battery issues with the 7th generation iPod Nano:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Particularly this section:
Battery life appears short
Learn how to conserve battery life.
Ensure that the latest software is installed on the iPod.
When charging, use the cable that came with iPod nano (7th generation) and leave the device connected until it is fully charged.
Note: If you are charging using your computer, don't connect iPod nano (7th generation) to your keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPod nano (7th generation) is connected to a computer that's not turned on or is in sleep or standby mode, the iPod nano (7th generation) battery may drain.
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Try restoring iPod nano (7th generation) by connecting it to iTunes and clicking Restore.
Test the battery life.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Sometimes (not all the time-- I'd estimate 50% of the time) when I am running my macbook from the battery, and I run out of power, my computer shuts itself off instead of going to sleep.
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Has anyone else had this happen, or know what I can do about it?
I am running the most updated version of 10.5.1

First Magus wrote:
This problem affects pre Santa Rosa MacBooks so you need to check the following.
Check and see if you have battery update 1.3 installed. You should find it at the location listed. Right click on the bundle and check *Get Info* a window will open and you can check the version there.
MacBook/System/Library/SystemConfiguration/BatteryUpdater.bundle
Leopard(10.5.1) and Tiger(10.4.11) installs it. It is the MacBook Pro update.
If it is 1.3 drag it to the trash and then reboot. After you reboot you will be able to empty the trash. Once you have done that run software update and it should install Battery Update 1.2. You should reset the SMC (System Management Controller) after doing this.
Where is this "bundle" located at?

I have 56 updates on my phone,I resynced to itunes, downloaded info to pc, turned off phone and restarted, but the 56 apps whether I try one at a time or update all, nothing works?

I have 56 updates on my iphone 4. I have already downloaded the ios7, which I wish I didn't. whether I try downloading one or all and put in my password, it circles and then does nothing? I still have 56 updates?
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Apple id password does not change the apple id login information. What I'm saying is that the apps you are attempting to update require you to use the SAME apple id login as you had when you first downloaded the app.
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Hp mini 110-3000, unexpectedly shutdown when unplugged. Pass the "battery test" !

Hi,
My HP mini 110-3000 acts up recently.
It randomly shuts down.
Only when unplugged. (On battery)
No error message shown.
This happens when battery power is around 60%
It's definetly not thermal, the netbook lasts forever when plugged in. (unless running on battery makes it hotter ???)
But it doesn't feel any hotter. It's just warm to the touch, normal.
I also did the battery test as suggested, says that everything is fine.
Worked fine just a month ago.
The battery would drain normally, with warning message around 12% then sleep around 9%.
Now, it shuts down around 60%.
It was bought less than 19 months ago... I would expect something a longer lifetime.
Any hint would help.
Thank you
Etienne

19 months is on the short side but in the range of normal battery longevity. Given your description it is extemely unlikely to be anything other than it just needs a new battery.

Macbook turn off when unplug magsafe but the battery is 98%

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