MacBook Warranty & Aftermarket Batteries

I was wondering if I would be voiding my warranty if I were to use an aftermarket battery such as the "TruePower" battery at FastMac

Found on page 2 of the warranty:
"This warranty does not apply: (a) to damage caused by use with non-Apple products"
That's a pretty broad statement but basically, it would void the warranty or make the warranty not apply. Of course, that would work the same as damage caused by a printer, scanner, external HD, etc, etc.. The battery just seems a little more integral than an external devise.
To me, it's not worth the risk unless that third-part company will warrant your MacBook in full if it damages it.

Similar Messages

Iphone ruined my macbook pro retina batterie? is this possible?

Hello,
I have a macbook pro retina 15" and sudenly the batterie stoped charging.
A few nights before i left my iphone 4 conected to it because i had no charge on it. Later in that morning the iphone was charged (and the laptop wasnt connected to the ac charger)
I went away for a week without the laptop and when i returned and tryed to charge the computer. So i pluged the charger. 6 hours after, the red light in the charger was still on. (The charger is brand new, bought online in november 2013)
I found it strange and pressed the power button on the laptop.
it started normally while connected and the battery icon said it has 28% of battery, but it also has the info that its not charging and to replace the batery. A few minutes after using the laptop it sudenly turns off. I unplug the charger and it doenst power on hen i press the power button, but when i connect the charger he assumes it and powers on automaticly. I also made the SMC reset but with no positive result.
The one year warranty expired two months ago, and since it was bought on the USA and i live in Portugal im having some issues trying to solve this.
I went today to a mac premium store here in Lisbon, Portugal and they sayd i have to replace the top bottom (?) where the battery is located. They just asked for 530€ (aprox 750 dollars) just for the replacement part.
The guy from the store said that you should never leave your macbook pro stored with 100% battery, always between 40 and 60%, is this true?
Im having a huge trouble in acepting this because i dont use the laptop while charging, i always let it almost empty before charging again. and i dont use it a daily basis.
Is it possible a computer so expensive has so many problems?
Someone has an opinion or idea?
Thanks
Pedro

Start by calling Apple Support at the country number from http://support.apple.com/kb/HE57 as the info from the person you talked with is incorrect.
You can leave the MBP with a full charge with no problems, in fact that is the best thing to do.
The iPhone charging did not damage the MBP battery, the failure of that battery is another issue.
When you say you bought the MBP charger on-line, is it an Apple charger or third-party charger? Many thiord-party chargers do not output the correct power (voltage and current) for the computer and do cause damage to the battery and charging circuitry.
Talk with the Apple Support people and see what they recommend and how to proceed.

MacBook Pro destroying batteries

Ok guys...I have an issue with my MBP. Ive had it for a long time now and it has had a few trips to the apple store to see what the problem was. Im posting this to share with you, my crazy experience that im still not out of. Maybe some of you have had this problem, but whatever info I can get would be helpful.
My problem will be best put into a little timeline.
My MBP was purchased in July of last year (06). It came out of the box working wonderfully and without one single problem..no whine, no screen issues, Nothing. It served me well from the start, and continued to untill about 5 months ago.
The first incident took place in school when my computer was plugged into the AC power connector. Someone unplugged it for a second to connect my plug to a power strip, and "poof" my computer went dead. Out of nowhere.
I didnt really think there was a problem until I pushed the charge indicator on the battery and found out that the battery was fully charged! Through experimenting with it, I found out that the only way my computer stayed on was to be hooked up to the AC power into the wall. This is a problem considering my laptop's main purpose is to be portable.
I scheduled an appointment that week and took it down and got it checked out. The guy was really cool about it and explained that some batteries are just bad, or go bad over time. I was pleased to hear that, and remembered reading something about a battery recall. So he placed a new battery in and like magic, the MBP came on and worked on its own! I was happy that it wasnt my computer, and that it was just a defective battery.
The new battery he gave me worked wonderfully, for about, 3 months. Then, one day, out of nowhere, "poof" , It just died again after being removed from the wall on full charge. Like I said before, It would power on, and work fine while plugged in, and the battery read as fully charged.
I still wasnt too concerned because I saw how easily it was fixed before and just thought, maybe there are a lot of faulty batteries out there.
Took it back to the store 2 weeks ago, and told them of my previous visit for the same issue. He told me that it could be the logic board or the battery. Then, he put a new battery in and it worked again perfectly, so he said it was the battery and not the logic board. Once again, my computer worked and I was satisfied.
One day soon after, my AC power connector was plugged into the magsafe slot on my computer, I was just working on the computer normally, when smoke began to rise from the magsafe connector. I quickly unplugged it and looked at it closer...The wires had actually gotten hot enough to melt the cable almost half way through! so I have this melted magsafe cord now that cannot be used. Luckily, my girlfriend also has a mac and let me share hers for all this time. So I was planning on getting down to the apple store this week...
Then, last night, I was working on my computer while plugged into AC power again. I moved from where I was sitting and bumped the magsafe connector off of its slot on my computer and once again, I hear that awful sound of your hard drive spinning to a halt when your computer completely dies!
Yeah...three times this has happened. Im concerned now and worried.
So basically, Im worried what can be done about this. I dont understand it, Im pretty sure that ALL 3 batteries were not defected. That would be too crazy considering almost everyone else I know that has one has an ok battery. So Is my Macbook Pro destroying the batteries? Did It destroy the magsafe?
Im not sure what to do...Has anyone ever had a magsafe replaced due to the same situation? and if anyone has a clue, what could be causing my computer to kill batteries completely over the course of 3 months?
Let me just clear a few points up so that you understand some things that I have already ruled out...
1. I understand that a magsafe is not meant to be pulled out by the cord and never once removed it like that. I tried to educate myself in the right way to preserve my computer. I read about them breaking because people pull on them hard, but I can assure you that never happened.
2. My computer only does this on batteries that it has for long periods of time. In other words, at any given moment, I can grab my friend's MBP battery and put it in my computer and it will work just fine. So I ruled out that maybe my computer isnt able to recieve the battery power. If it was a problem like that, then why do other batteries work fine?
therefore, it has to be the batteries, but something that happens over a few months use.
3. I understand that batteries eventually die out. But I also know that it takes a while for that to happen normally. Im not one of those people who leave my computer charging all day, or on all day for that matter. My computer use is what I would call very normal and average. Average enough that a brand new battery loses capacity in two weeks. Not to mention, the batteries are fully charged.
4. last thing.....my "defective" batteries wont power any other MBP's either. So its not just my computer being funny about connecting. But maybe that its ruining the batteries.
I dont know what to think. I cant explain it. I love Macs and understand that there are problems that can happen with any technology, but I just dont want to end up spending a complete fortune fixing this thing and Im worried that is the road im headed down.
I realize this post is extremely long. I thank whoever made it this far. Im just trying to include everything so that you completely understand as best as you can.
anything you can tell me would be so helpful. I have another term of school coming on tuesday and this huge problem on my hands.
Thanks!

Lithium ION and lithium polymer batteries have a built-in microprocessor to control the charge rate of the battery. A lithium battery that is overcharged can overheat and catch fire or explode. If the microprocessor determines that the battery is in danger, it can permanently disconnect the battery cells from the outside world. Coupled with the fact that you have had a magsafe connector fail from overheating, I think the charging circuit in your MBP needs to be replaced.

Apple Macbook warranty valid for online shopping ?

I would like to buy Macbook Air from online shopping sites like flipkart.com or snapdeal.com . But i'm not clear regarding warranty.
As snapdeal and flipkart.com displaying 1year warranty in their websites, but these websites are not authorised apple sellers. In future, if i face any hardware problems or yellow tint on screen, will apple service center accept my warranty ?

Welcome to Apple Discussions.
After you purchase the machine you can add a legitimate 3yr Apple care plan if the machine is indeed new.

Macbook pro discharging batteries

I have two Macbook pros (2,2) both work fine from ac and charge the batteries, however one was losing the charge much faster when not connected to ac. Battery %age dropped from 100% to 74% in 30mins. The other one takes nearly an hour for the same.
To test it I swapped the batteries - however the original behaviour is still happening with the different battery. Any hints as to what I can try next?
thanks,

Calibrating your computer's battery for best performance
MBP Battery Troubleshooting:
To check for a bad battery, go to Apple/About This Mac/More Info
In the System Profiler window, select the Power entry & look for Health Information.
If next to Condition it says "Check Battery" then your battery is probably on the fritz.
FAQ: Apple notebook batteries – maintenance and troubleshooting
Apple Portables: Battery may not show a full charge in Mac OS X

MacBook WARRANTY question...HELP.

ok heres the deal...before i started working at circit cityy (had to mispell on purpose lol) i really wanted a new macbook pro...the only place local (i thought) to purchase a mac was at the local best buy here in SPRINGFIELD , MISSOURI. after choosing the one i wanted (MacBook Pro 17" Intel 2.5GHz 2GB RAM; this is the previous model of mac than the new body style) i was ready to purchase. SOOO after waiting at least 45 mins to finnaly get an employees attention long enough to get a freakin computer for me i was ready to buy. my mother was making the purchase, and she decided to do the protection plan on it. 2 years i think...neway its been about 7 months since i got one and my screen flickers alot and im going to take it back to get it REPLACED because i can do that with my warranty....RIGHT?!? just making sure i can at no cost ANY CLUE?? ALSO, since there is a new style macbook pro, i was wondering if they might replace it with a comparable newer style of the pro books if it was UNFIXABLE....????
please respond with ANY info!!! Thank you all so much!!

The laptop will need to be sent out to the service center. They will repair any hardware issues for free. It will take about 2 to 3 weeks until it is repaired and shipped back to the Best Buy store you checked it into.
If the laptop could not be fixed, you would receive an exchange for the same amount you paid.
If there is a difference in another model you want, you would pay the difference.
Still, to determine if it could not be fixed, you would send it to their service center and wait to hear from them if they could not repair it.
They will most likely be able to repair your screen, and you probably won't get a replacement. But you won't have to pay a dime.

TS3048 The keypad is not registering with my macbook pro - changed batteries but still not working. Bluetooth says it is connected. Suggestions please.

My bluetooth numeric keypad is not registering with my macbook pro - changed the batteries when the light started blinking - but won't work. Bluetooth says it is connected.
Suggestions please.

Your MBP sees the Bluetooth keyboard but won't pair with it probably because the keyboard is pairing with another computer or device nearby. If you had previously paired the same keyboard with another device, go to the other computer or device and either unpair it or have the device "forget" the keyboard. Then you will be able to pair the keyboard with your MBP.

MacBook Warranty - How much time is left

Is there some place where I can track how much time is left on my warranty? When I initially bought the Mac, I know I had 90 days telephone service and a warranty on the macbook itself for one year. I think I have some in store assistance as well. Where can I find this location and is there a place where I can see how much time is remaining on my warranty (I can't remember when I purchased my macbook). Thank you.

Here ya go:
https://selfsolve.apple.com/GetWarranty.do
Just put your serial number in and it should answer your question.

Is the MacBook warranty valid internationally?

I bought a MacBook early this year but now I'm stationed in Panama and I'm wondering if my warranty is still valid here.
Thanks for any info you may provide.

The warranty for most Apple products is worldwide. I know for the MacBook, this is true.
~Lyssa

Macbook Warranty

Hey All,
I've had my macbook white 13' (base model) for about 10 months now. The optical drive was making a funny noise and would only play random cd's/DVD's untill it fully stopped working and making really bad clicking noises =( of course this has to happen when i need to re-install the OS (typical). I thought i might of just had some bad media disks untill i tried to re-install the OS only to have the comp spit the install disk out after a few noisy clicks.
So off to the apple repairer i go where on apples database my warranty is out so they have to send my proof of purchase in to get it authorized.
Next thing, the repairer rings me up and informs me that the HDD has died and the mouse clicker is no longer working aswell.....
So, three major hardware parts to fail within the twelve months of having the device.
Keep in mind, i rarely move my laptop nor has it been dropped etc.
I call tech support to find out what they can do seems the warranty is up in two months and this doesnt put alot of faith in me that the macbook will last much longer than the warranty.
His reply is "great news, you can still buy the apple protection plan and put an extra 2years of warranty on it" ......... well, i don't have a spare $400 just laying around.
Has anyone experienced something like this and what was the result? (eg. did they extend the warranty?) Its kind of a joke that something worth $1600 can just fail within 10months.....
Thanks,
Luke

In all honesty, it seems odd that your trackpad was working fine and you were not experiencing hard drive issues until after you submitted it for repairs. Was this directly with Apple or an Apple Authorized Repair Center? I guess it's possible that they ran a hardware test and realized the drive "may" be failing, but I would expect that they would give you the option to replace it vs. indicating it had failed. It sort of sounds like they had issues when they opened it up to replace the optical drive. You can purchase an extended warranty at your own option. The purpose of the extended warranty is exactly as its name implies... to extend your warranty. Apple gives you a year in which to do so. You have experienced problems while in your initial warranty, so fortunately those repairs were covered. If you were to want an additional two years of coverage, you would need to purchase the extended warranty just like anyone else. I'm just a little skeptical with respect to the other two issues arising after you brought it in for repair... I'd be more so if it were an authorized service center vs. directly with Apple. I would either definitely want to be confident that they did a good job... or go for an extended warranty.

Help! I cant register my macbook warranty still

I am going crazy!
I brough a macbook in korea.....and warranty online and tried to register but it is not working. I have tried to call Apple Kr....but do the # does not work....and I cannot reach apple tolll free # from korea. Can anybody provide me with an email addy?
Thanks

You might check at Apple's Worldwide Support Contact page and make sure you've got the correct phone number.
The number provided is (82) 1544-2662
I don't speak or read Korean so I can't say what's going on but you might also be able to find something out at Apple's Korean Support page.

MacBook Warranty Question

I bought a white, previous-generation MacBook (not the unibody) this past December (2009). It works fine, but this morning I noticed a small crack in the case. The crack is on the right-hand palm rest, near the edge. It is more like a splinter than a crack. The splinter is on the darker plastic (it is light gray) on the horizontal plane, not the white plastic. I never dropped the laptop, never traveled with it, not handled it roughly. Is this covered under Apple's warranty? I plan to bring it by the local Apple Store today. But would like an idea of how this defect might be handled. Thanks.

Typically they will order whatever parts are needed (may not even need to order if they have them in stock) which are delivered very quickly. If no one is ahead of you in line for repairs then a certified tech does the repair and they call you to come pick it up. I've seen repairs take a day or less, and I've seen them delayed due to parts unavailability. A couple of weeks would be extreme.
If they determine they are unable to repair, they would replace it. This does not happen often.
Talk to the Mac genius you bring the MacBook in to about your concerns.

2008 MacBook - Are the batteries the same in the black and white models?

Hi all,
I am looking at picking up a black 2008 2.4GHz MacBook (on the cheap) with a crook battery and super drive. I have another super drive so that is not an issue, but I am wondering if the batteries are the same as the white 2008 models. I have a couple of white batteries from the 2008 models that still have some life in them. Will they fit the BlackBook?
Many thanks in advance
SR

If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

Can you charge Macbook pro A1297 batteries externally?

I hav a Macbook 17" Core i5 Unibody A1297 which doesnt charge due to a motherboard fault - The battery ISNT removable without unscrewing it .... but is ther a way to charge it externally?
cheers,

I Thought this might be the case with nothing commercially available....and not being able to afford the mac repair to the logic board (it may not be fixable ... and too expensive to replace) - I may have to try and see if I can build something - I will have to try and get the pin-out for the battery and the charge circuit

A few questions about Macbook Pro 13inch batteries.

Hey, my Macbook Pro just arrived today, and I was wondering about general battery care:
Is it okay to leave it plugged in while using it?
How come there's a longer power cord and a shorter one? Is it just for convenience?
How long does a Macbook usually take to charge to 100%?
Is it okay to leave it plugged in all night?
Sorry if I sound stupid, but I'm not very tech-savvy. Thanks for any help!
xx

Yes, you can leave it plugged in. Once in a while however, you have to use it under it's own power, at least till it reaches 80% to keep your battery in optimal condition.
As for the power cord, you answered that one yourself " for convenience "
How long does it take long to charge all depends on how low the battery was when you charged it.
Yes, it's ok to leave your Macbook plugged in all night. Just make sure you use it under it's own power once in a while. You don't have to fully discharge it which might do more harm than good.

MacBook Warranty & Aftermarket Batteries

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