Macbook White 13'' Top case cracks

Hi.
I am using Macbook White 13'', late 2009 model, it has got two cracks on the top case (behind the display) on the right and left side, that seems to be a manufacturing problem because I have seen the same cracks on my friends laptop.
Can anyone tell me if there is any replacement program for the case.
Thanks
SAJID

There is currently a MacBook Bottom Case Replacement Program but none for the top case.
Best of luck.

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Advise on fixing/glueing Top Case cracks on Macbook White Unibody 2009 A1342

Hi Folks!
I have a white unibody 2009 that has a crack on the top case by the ethernet port.
This is probably a stress related crack from picking up the case from the palm rest and the polucarbonate case just couldn't hold the pressure and cracked that area.
It is way out of warranty, but still wanted to check with you all if Apple might be willing to either fix it for free themselves or give me the part (the top case) to replace myself. This looks more like a design or material flaw, since this macbook has been handled just like any other laptop would. Normal use!
If not, I could take it apart and attempt to fix it by glueing it from inside.
Has anyone tried this and what glue would be the strongest fix for this poly material? Any brand you recommend? Something stronger than superglue or gorilla?
Also, not sure yet if there is any space between the ethernet port and the case to maybe add some kind of rigid plastic to the bottom of the case under the crack in order to add support and keep it toghether.
If so, what would you recommend I use as support? It would have to be a very thin plastic, not sure what though.
I'd appreciate "constructive" advise. Thanks a lot!

You’ve run into the main problem with user forums. Since we aren’t trained Mac mechanics and no one from Apple reads or posts to these forums except as users, you’ve got to hope that someone reads your post who has had the exact same problem as yours and has found a solution for the problem.

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Can i replace the whole topcase assembly (keyboard plus trackpad) of my white MacBook 4,1 early 2008 with a topcase assembly (keyboard plus multitouch trackpad ) from a mid-2010 macbook?? my topcase is cracked and i want to replace it..

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hello I have a macbook pro a1280 (late 2008) and my top case is pretty dented on the sides and stuff and I wanted to replace it now when I'm looking on google I don't find a top case for the a1280 I see one for a a1278 now I noticed that the a1278 case looks like the a1280 and it has the battery compartment like mine does now I just need a new blank case no mother bored no parts just a blank case all I want to know is if I buy it and put my mother bored and parts from the a1280 case and put it in a1278 case will it fit and work?

The problem I face with your query, there is no a1280 Macbook Pro that I can find. The a1278 are 13" models from 2009 through 2012.
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Ciao.

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I noticed the cracks in my iphone before I searched online to see that it was happening to many folks. I called Apple they said I could take it to a Genius bar, 3 hours for me. I was disappointed to see the plastic back with the new Iphone to start with and now wow! I love the rumor that says the new one will be anodized aluminum. I doubt this is the case since they go cheaper and lighter but maybe they will strengthen this product. It seems that the warranty repair $299 for the 16gb is one way to go or you can buy the parts destroy what pitiful warranty there is and if you are lucky get the thing back together. I am planning to give mine to my daughter and get another in June or July when the update comes out. At this point, I may go with a blackberry bold, say it isn't so.

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My Macbook has cracked casing edges at the front and sides. There is also some cracking at the top edges of the screen that I'm less worried about as it is not leaving anything exposed. It's well out of warranty with no Applecare, but I read on a US site (I'm in the UK) that Apple considered this a manufacturing defect and were offering a free replacement. I never received any notification of such a program. Can anyone clarify whether this was indeed the case, and if it was a time limited offer. If not, what are my options?
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Hi Fatjim,
It's been over a year since your post, so I hope you receive this query.
My daughter's white plastic MacBook -- about the same vintage as yours or a bit newer: Aug 2009 -- developed those well-known top case cracks about 2-1/2 years ago, within the 1-year warranty (I didn't even know about defects covered beyond that point). Was directed to a very good, nice, decent Apple support and repair store in NYC (which is a miracle, believe me!!!). No computer sales, just support. Very specialized and very personal. Completely different from other "authorized Apple" support stores in NYC. They replaced that one top piece quickly and for free. But perhaps a year later the top plate started developing new chips all over the place. I e-mailed Manny -- a terrific guy -- the person there who'd helped me before with both her Mac and mine, to ask about it, but got no reply. Maybe he missed it. E-mail is fallible. With a high schooler who "depends" on her Mac (social stuff as well), getting it out of her hands for any length of time is not easy, so I didn't pursue it further.
Now, it's 3-1/2 years old, but still functions perfectly well for all her needs and seems likely to for at least another year or more. (I know my MacBook Pro of the same vintage shows no sign of becoming "old" in any ways whatsoever.) But now her cracks, as with some other in this discussion, have extended further, and the entire frame around the screen -- directly around the screen and the entire top frame that holds the screen -- have cracks and breaks that really worry me functionally. (I have to press it down in the back after she closes it to get the top shell and bezel that hold the screen to snap back together at one, point, but there are holes, and yet new cracks forming!) I'm finally getting the courage to upgrade her machine from the Leopard OS it came with to the Snow Leopard disk that arrived with it, which I should have done immediately, but fear it will be for a machine that can't hold together. STILL...it does seem like a true manufacturing defect in all places. She's really a very careful kid.
Here in friendly NYC you'd be hard pressed to find any store that says "Apple" on it to actually do what they're supposed to do -- it's time spent on paperwork they could spend on something more profitable. Except, I hope, the one I used before, who has all our information, but has not seen me since 2010 or 2011.
My wife works for a well-heeled school that replaces all their harware every two years whether it needs it or not. To them, 2 years = out of date. But she gets her stuff for free. My daughter and I do not, and we really cannot afford to just replace the machine -- especially if it's working just fine, even with all the cracks and holes. (The economic recovery has not reached us, big surprise.)
YOUR success story caught my attention for this very reason, as did someone else's, here in the US, who mentioned a five-year period for cracked plastic on these things. So I want to clarify what you or anyone else has done.
You say you contacted Applecare. Is that right? What/who exactly is that? Who/what number do you call or what web site do you go to to find folks there who are truly helpful?
Do you need a special Applecare contract that we would have had to buy at the time the Mac was bought?
It really sounds like calling someone at the right # at Apple (esp. with their current Congressional tax problems!) might give me a "number" of some sort that I could just bring to Manny, or whoever is there, when my kid goes to camp and say: "Here, they said to replace all this crappy plastic. Apple will pay."
Any advice or solid info from anyone would be GREATLY APPRECIATED!!!!!!!!!!!!!!!!!
Sorry this was so lengthy -- putting it off so long just made it grow and grow.
- Dave

Case Cracks on white MacBooks

Hi all,
Can anyone out there tell me if the early 2008 (the latest white 2.4GHz MacBooks) have been subject to the case cracks as the earlier whites were?
Are there any other problems that seem specific to the newer white models?
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PB

I took mine in to get fixed, and it took 3 days. My sistr went and picked it up and they did a horrible job on it. the top was replaced but towards the left side of it there is a huge gap from the plastic under it to the piece of plastic that is the place my hand rests(i can't think of the name of it), but on the other sides it is nice and in place.
The longer is use it when I rest my arm it seems like it is being pushed into place. I tried to physically push it down, but it wont budge. should I go get them to fix it again, or just wait(i know it's going to crack again), and have it replaced when it is cracked?

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I have observed cracks on my white macbook (Late 2006 model) case (both insde & out side). Everytime I take an appointment with the Genius, they say that they are so busy to replace the case and they might need at least 3-5 business days. Since I did not have an alternate computer, I have delayed a bit. Now that I recently got a iMac, I would like to turn in my macbook for repair. Not sure if apple has spares to repair the cracked outer shells. Any idea how long and how much it costs to get it fixed ? Or can I return my laptop to get some store credit and buy a new Macbook ??

sparu wrote:
Not sure if apple has spares to repair the cracked outer shells. Any idea how long and how much it costs to get it fixed ? Or can I return my laptop to get some store credit and buy a new Macbook ??
Only Apple would know that. Also, ask Apple. Not going to happen. You can't return a 6 year old mac and expect to get a store credit. Since the repair volume of the store seems to be high, get an estimate and leave it there for repair if you find the price of repair to be acceptable.

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This is really getting to be a problem. I've got the 2 fast well-upgraded Core 2 Duo Macbooks sitting here, working perfectly apart from the kb/tp.
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Sorry, just wanted to add in concluding that there seem to be 2 different problems.
1) with the 2.1Ghz from 2008, no working top case seems to work, so it doesn't seem to be a top case problem, but rather a problem with the connection to the logic board or somewhere else.
2) with the 2.16 from 2007, here it does seem to be a problem with the top case.
Unfortunately I don't have what I know to be a good, working top case to try on the 2.16. I think with all the assembling/disassembling, the semi-decent kb/tp I had may now have problems too.

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I was originally using it on my knee then when moving it to a table I just happened to place it on top of another MacBook instead of clearing space, I didn't think it would be a problem.
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A new Mac is in warranty for 1 year from the date of purchase.
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gmedina172 wrote:
Should I use time machine? ...
Mac 101 Time Machine > http://support.apple.com/kb/HT1427
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http://support.apple.com/kb/VI29

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Would a Top Case keyboard replacement for Macbook Unibody A1342 (US version), be compatible w/my Macbook if originally it had a Japanese version?

I bought a Macbook Unibody back in 2010, and until now the system is still working perfectly fine, probably because I keep on updating my software version, currently I am on Mac OS X 10.8.2 (Mountain Lion)...I don't have issues with it.
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but it has been dropped a bit.
Translation - It has been dropped multiple times.
All the problems are likely related. Better get it to an Apple service rep and be aware that any warranty does not cover abuse of the product.

Macbook White 13'' Top case cracks

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