Macbook will not connect to Wifi unless in same room with router
My daughters 5 year old Macbook will not connect to the internet unless she is in the same room as the router. The internet works perfectly for all the other computers in the house. Has anyone had this issue?
There may be some source of wireless interference. It could be radio interfernce or physical interfernce. You can try changing the radio channel on the network.
Otherwise, the issue would relate to the MacBook computer. Follow HT4628 for some troubleshooting.
Similar Messages
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Macbook will not connect to wifi, an environmental issue with wifi?
Macbook running OSX 10.85 will not connect to wifi, Apple support thinks it could be an environmental issue. Am connected to wifi right now in recovery mode. Has this happened to anyone else? What did you do to correct the issue? Also, 2 iPhones and an iPad connect without issues.
Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article. If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Run Software Update and install all available updates for OS X or your computer's firmware.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it. Note: this is not applicable to OS X 10.9 or later.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
IPad2 will not connect to wifi unless it is in the same room
I live in the UK.
Yesterday I bought a new ipad2.
It will only connect to my wifi when it is in the same room.
When it is less than 2 metres form the router, it drops one bar, and when I go out of the room it drops connection completely.
I have an iphone and that connects to wifi from anywhere in the house.
I connect to wifi via BT and a BT router.
Please does anyone have amy suggestions to help?
Thank you.Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
MacBook will not connect to wifi connections.
I have a 2011 MacBook Pro that suddenly stopped connecting to any sort of wifi. Even on windows side, wifi is t working. No setting have been changed. No updates have recently occurred. I feel there is a hardware issue with the network card.
I have tried to connect to home wifi, mobile hotspot, as well as a friends wifi.
I am able to connect to Internet via Bluetooth network sharing only.
I receive a "Network timeout" message.
Any help would be appreciated.
Thanks!Run a #3 Hardware Check
Reset #1 SMC and #2 PRAM
Step by Step to fix your Mac -
Macbook Pro 10.6+ will not connect to wifi network
Having a strange issue with one particular Macbook Pro not being able to connect to the internal wifi. There are 5 machines, mix of Windows and OS X, none have this issue. We have a wireless network coming from a SonicWall router with wireless capability. This particular Macbook will not connect to the wifi. Just an "!" symbol around the wifi. It has no issues connecting to any other wifi in the area, even to a second on within the same floor.
What are steps to troubleshoot? I am an advanced Windows user and would check ipconfigs, flushdns, among plethora of other things. I am not so sure about what to do in OS X (10.6 or 10.7, not sure).
Any guidance would be appreciated.I can assure you it is not the router. I am pretty good with Windows and Networking, particularly these model routers. This is an issue on the laptop. I feel as if it keeps remembering old credentials to this wifi network (when user kept typing the wrong password). Once I changed the WiFi password, it no longer even asks me to update the WiFi password when attempting to connect. I have to manually try to connect to it by inputting SSID and password and still does not accept.
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Mac OS X will not connect to wifi, airport is broken, will connect to internet with ethernet cord. Is there an accessory I can buy to replace airport so I don't have to use ethernet cord? Please help!!
Since the MacBook Pro currently works, you should put it next to the iMac and compare the network settings for AirPort in System Preferences Network pane Advanced. Also, if you want to start off with the default network settings, you can use Location drop down menu and select +Edit Locations+. Then click the plus sign to create a new location. Set up that new location.
On System Preferences Network pane, AirPort should appear at the top of the list (in the sidebar). To change the service order, click on the gear icon and select +Set Service Order+.
Some additional tests you can try, on top of seeing if it works with (1) WEP security disabled and (2) a direct wired connection to the router.
If you get it to work with either (1) or (2), be sure to run Software Update at least two times to apply any recent updates from Apple. See if that makes any difference to using AirPort with WEP back on.
(3) Start up in Safe Mode
http://support.apple.com/kb/HT1455
I don't know if any third-party software has been installed on the iMac at this point, but Safe Mode will start up with only the essential Apple extensions and processes running. See if it works any better in Safe Mode.
(4) Create a new admin user account in System Preferences Accounts pane
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8235.html
Log out and log in to the new account. Try connecting with AirPort in the new account.
(5) Connect the MacBook Pro to the router with a wired Ethernet connection. Make sure its Internet access works. On System Preferences Sharing pane, set it up for +Internet Sharing+ so that it is set to +Share your connection from Ethernet - To computers using AirPort+. On the iMac, try to connect to that wireless network and access the Internet.
That last one (5) may be a good one to try first. It would at least show that the iMac's AirPort is working - you can even set it up to use WEP. If you have any questions about using the +Internal Sharing+ feature, please ask. -
I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
My IPhone 4s will not connect to wifi, what can I do?
My IPhone 4s will not connect to wifi, what can I do?i have tried network reset, turning wifi off and on but my phone will not connect to any network.
Hi jazznola9,
Welcome to the Apple Support Communities!
There are several steps you can take when troubleshooting Wi-Fi connectivity on an iPhone and it sounds like you have already done a few of them already. In your situation I would recommend reading over and working through the steps listed in the attached article.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Have a great day,
Joe -
Since updating my airport utility app to iOS 8, it can no longer see my base station and will not connect to wifi. My son's 4s with an older version of the app sees it and connects fine, so I know it's working. The internet works fine for everyone else in the house but my
Please take a look at this Apple support document to see if it help solve your issue:
iOS: Troubleshooting Wi-Fi networks and connections
If this does not help, we would recommend that you post in the iPhone community support area, since you have an iPhone / iOS issue. The link is just below.
Using iPhone -
IPod Touch 4gen will not connect to wifi no matter what
My white 8gb iPod Touch 4gen will not connect to wifi, I have reset the network and the entire iPod. When I got it for Christmas 2011 it worked perfectly for a few months then all of a sudden it stopped connecting, every connection I try to connect it to says the same thing; unable to join network... I am getting fed up, my first gen iPod Touch will connect to the wifi no problem, but the thing is it keeps crashing. I can't use it for more than a couple of minutes and it goes back to the home screen. If anyone could help, it is greatly appreciated!
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iphone will not connect to wifi no matter what i try.HELP
my iphone will not connect to wifi no matter what HELP
Have you tryed to restore the iPhone too ?
Restore the phone in iTunes using a backup, and if needed as a new iPhone, without using a backup. However, the greyed out WiFi is often due to a hardware failure requiring replacement of the phone.
This may help http://manuals.info.apple.com/en_US/ipod_touch_user_guide.pdf -
Macbook will not connect period
My macbook will not connect to my wireless internet. In the signal strength it shows that it is connected and receiving a signal, but will not connect to the internet. Other computers in my house are working perfectly fine and connecting to the internet no problem. I have run Diagnostics for the internet on my mac and reset the connection countless times. I have gone to my router settings to make sure everything was fine and it is, I have no clue what to do plz help!!!!
There are couple of things to check out. First, make sure that you are actually connected to your network. If you live in an area that has a lot of wireless signals around, then there is bound to be an un-configured open network that your machine maybe jumping on first. Second, check what i.p. your router is giving you. There are two things this can tell us.
1. If it is in the self assigned range, which I think is 169.254.0.1 – 169.254.254.254, then there is more than likely a failure in the Macbook's and router's DHCP negotiation (which means the router is not giving the macbook local i.p. address.) Do a web search with these words: linksys wrt54g macbook DHCP
Sometimes Linksys and apple don't play fair.
2. If the i.p. is in the 192.168.x.x or 10.0.x.x "range", or subnet to be technical, then make sure all the other computers are on that same subnet. If the macbook is NOT on the same subnet as the others then there is a possibility that there is another network with the same name close to your location. If so, your macbook is more than likely jumping on that network. It is rare that they will show up separate on the airport list. you can eliminate this and even more problems caused by redundant SSID's by just changing the name of your network. If the macbook does have the same subnet, then we are looking at other issues.
Start with this and see how it goes. -
my imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.
Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
IPad will not connect to wifi, shows connection, iPad will not connect to wifi, shows connection
My iPad will not connect to wifi, even though my computer is currently connected. Airport mode is off, and my iPad shows connectivity in the corner. Is there any way to fix this without completely resetting the device?
- Reset the iPad. Nothing will be lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Does the iPad successfully connect to other networks?
Did it successfully connect to this network before? -
My 6 day old touch will not connect to wifi .
My 5 day old touch will not connect to wifi. I have reset everything. Tried different networks. I am willing to do a full restore but because I have no internet I can't turn "find my ipod off"
It worked when I first opened it then it kept disconnecting. I reset "all network setting" and rebooted my router and it would connect. Now it will not connect at all
On my ipod it finds the network and when I try to put in password it say "incorrect password"Then restore the iPod using the following
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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