Macbook will not shutdown unless the power button is held

Recently my macbook has been refusing to shutdown when I click shutdown from the apple icon menu. When I press the power button, no menu pops up asking if I want to shutdown my macbook. It only shuts down when I hold the power button. Nothing changes, and its as if the macbook ignored my command (my screen doesn't turn blue, nothing disappears). Has anyone experienced this specifically, and what can I do to fix this? Thanks in advance

Hey Adam,
First off, Happy Friday! I would go ahead a try a hard reset to resolve this issue. You can find the instructions on how to do this on this page: Use Hard Reset to Resolve Hardware and Software Issues
If this does not resolve the issue post back with any new details and we can go from there.
Thanks,
Sean
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My iphone 4S will not charge unless the power is switched off. How to fix?

Hello,
My iPhone 4S will not charge unless it is switched off. This happened suddenly with no other symptom several weeks ago. If I plug the charger in, while powered on, the phone doesn't appear to detect it has been plugged in and the battery icon doesn't change its display to show charging. Charging only happens when the phone is powered off completely.
I did some searches for this type of problem and saw it has happened to a few with earlier version iphones, but didn't see any published solutions.
A visit to the local Apple store didn't help either as I was told had to make an appointment; can't make an appointment for awhile because out of the country and no Apple stores where I'm at.
This is a very annoying problem. Anyone else have this happen and have a fix?

I got this problem solved and just want to let others know what it was.
I followed ewdel1's advice and brought my phone in to have it looked at and sure enough, was told that this is a problem others have had and it was due to a faulty integrated circuit. Luckily, I was able to take this in to be looked at when I did because my 1 year warranty was about to expire in a week.
Apple replaced my 4S with a "new" phone. The replacement looks and works good as new, so happy I didn't have to go through a hassle and the replacement was very straightforward.

My hp Pavilion p6230y died. It will not boot. The power button LED does not lite.

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This question was solved.
View Solution.

Usually when the fans twitch it means that the CPU is OK. That is not a theory, it is practical experience. My next step is what I suggested to you. Clear the CMOS settings. That is usually a last ditch effort. I always have a spare PSU around to verify that it is not the culprit.
Follow the troubleshooting on this HP web document to check your PSU. Just testing it with a meter does not help much because it can fail under load. The multimeter does not put a load on the power supply unit. Even those cheapie PSU testers are pretty worthless, except for a cursory test.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Notebook frequently is found turned off and will not restart even when power button is held in

I have a dv7-3060us notebook running Windows 7, Some mornings (every few days or weeks), I find it, powered off and unresponsive. Pressing in and holding the power button for 5-10 seconds has no effect. I have to unplug it and remove the battery to get it to restart. This has happened numerous times. I have tried it running with the battery removed and it even fails then.
Can a software problem cause this? I thought that holding in the power button causes a hardware interrupt and the BIOS takes over.
Is there a known hardware problem which can cause this?
Thanks,
Adam
This question was solved.
View Solution.

Hey Adam,
First off, Happy Friday! I would go ahead a try a hard reset to resolve this issue. You can find the instructions on how to do this on this page: Use Hard Reset to Resolve Hardware and Software Issues
If this does not resolve the issue post back with any new details and we can go from there.
Thanks,
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

My macbook froze and i pressed the power button and the OSX utilities appeared

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When I try to login with my username, no characters appear as I type.
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What happens if you close the lid? Sleep?
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This is what shows up in console: (maybe someone who can understand this can help us!)
15.05.09 16:38:26 Mail[1478] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:2F42C0AC-8189-4309-B914-AB3759688961, auto-retries=2, manual-retries=0
15.05.09 16:38:26 Mail[1478] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:DD2C955C-DAD7-4CAF-BFD7-79B75F6C93E0, auto-retries=2, manual-retries=0
15.05.09 16:38:27 Mail[1478] POST /Info.woa/wa/XMLRPC/accountInfo (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:D4B63982-058D-4AF4-ADBB-CF84E9DDE8EF, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:13DE143D-0FE5-443B-834E-253082F0E448, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] GET /internetservices/issupport/1_27a4cv2b6061/clientConfig.plist (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:EAE08B1B-6DEE-459B-8903-0E4700B3087B, auto-retries=2, manual-retries=0
15.05.09 16:39:32 Mail[1485] POST /Info.woa/wa/XMLRPC/accountInfo (FAILED), httpStatusCode:-1, errorType:100 (domain=NSPOSIXErrorDomain, code=1), transactionState:5, txnId:ABEB15F4-5650-4230-BDA8-ED1512B59443, auto-retries=2, manual-retries=0

My MacBook will not shutdown or restart

When attempting to shutdown or restart all apps. close, I get the message that says system will close/shutdown in a certain amount of seconds, but the process is not completed. I've tried holding down the power button as well. This does not work. Any suggestions?

hmmm...try repairing permissions using disk utility.
http://docs.info.apple.com/article.html?artnum=25751
hope it works.

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Suddenly my new Satellite Pro A300 will not start correctly when the power button is pressed. The situation is this: When I press the power button the Toshiba opening picture (Leading Innovation) appears and disappers quickly. Then there is a black screen for about 30 seconds. Then there is a rectangular frame with the text Microsoft Corporation underneath. And nothing happens however long I wait.
In order to get on with the starting proces I then shut down the computer by pressing down the power button until the computer stops. ("The hard way to shut down")
Now I press the power button shortly to turn on the computer. Then the computer starts normally with the Toshiba opening picture and after a few seconds I am asked to open the computer in safe mode or in normal mode. I now choose to open in normal mode and the computer opens normally and is ready to work.
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When notebook starts normally (after choosing normal mode) shut down your notebook properly using START > Shut down option. Next start should be normal.
When the OS is switched down on irregular way you will be always asked how to start it again (safe or normal mode).
The same happen on my Satellite A300.

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I have a mid 2011 iMac, just upgraded to OSX Mavericks. It will no longer shut down using the menu. I have to push and hold the power button. This sometimes results in a very loud "snap" from my machine. Tried reinstalling but still does the same. Any fix for this? If not, how do I redownload Mountain Lion?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Macbook will not shutdown unless the power button is held

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