MacBook won't complete start-up after today's software update

The laptop was working fine, and while I was reading mail, using internet, etc. I got a message from Software Update that there was a Security Update for Intel based computers. First I did the iPhone update that also came today, then the security update and restarted. The computer hangs as soon as the Apple and the spinner appear. I did the fsck thing and it found nothing wrong. I started up from the system disk and ran Disk Utility and it found nothing wrong. I started up from the disk again with "d" and ran hardware test and it found nothing wrong. I did the Applecare disk too. Everything checks out fine -- but as soon as I boot from the hard drive, it hangs. What do I do now?

Something like this happened to my MacBook after installing iTunes 8 and the QuickTime update. I ended up having to rewind it with Time Machine. I wish I had a better answer.

Similar Messages

  • IMac G5 won't completely start up after failed Security Update 2009-004

    The problem:
    Last night I attempted to run the latest Security Update (2009-004) on my 2nd Gen iMac G5. The update did not reach completion and I received an error message saying it had been moved to the trash. I attempted to empty the trash and start again. At that point, the trash would not empty, the computer would not shut down, and finder would not relaunch. I had to use the power button to shut it down--have not been able to complete the start up again since. The computer begins to start up, i.e., a bong, and the Apple logo, and spinning wheel (which goes on forever and never progresses to startup login screen).
    What I've already done:
    -Successfully started up from the install disk
    -Run Disk Utility to repair disk and disk permissions; everything checks out okay
    -Run Apple Hardware Test; everything checks out okay
    -reset PRAM
    -unplugged/replugged computer to reset SMU
    -backed up some files via Firewire/Target disk mode
    My questions:
    What is the best, easiest, most logical thing to do next?
    Should I reinstall system software from G5 install disk?
    What happens when you reinstalll from a disk that has an older version of OS? and how do you get the software back up to date afterward?
    Thanks!

    I had the same problem though my mac was ok for a couple of days after the update. Tried to boot from original install disk (Tiger, though recently upgraded to Leopard), it didn't boot and disk got stuck. I took my Mac (G5 iMac circa 2005) to a specialist who ran disk warrior - HD ok, he did a few other tests and concluded it was a logic board prblem and uneconomical to repair. On this advice I have purchased (at considerable expense) a new iMac. If this has been a problem with the update that can be fixed I am 1) furious with apple that they have released an update that causes near fatal problems & 2) would like to know if there is any way I can make a claim against anyone (Apple?) for purchasing a new mac that I can ill afford due to the destructive nature of an update.
    A friend phoned me earlier with the same Mac problem and I didn't connect my problems to the update but now I've done a search for it, I realise it is a widespread problem. Has apple made any statement about it?

  • MacBook Air 'Out of start up memory' message - preventing software update...

    I need to update the software on my MacBook Air, to use with iCloud and my iPad for work - message says I need 2.62 GB to do so.
    I have already removed pretty much all files, backed them up twice (as per other forum), and emptied the waste bin, the memory is just a yellow bar of mostly 'other' now, what can be done about this?
    I have Mac OSX version 10.7.5, 1.6 processor, Memory 2GB 133
    Help much appreciated...

    Something like this happened to my MacBook after installing iTunes 8 and the QuickTime update. I ended up having to rewind it with Time Machine. I wish I had a better answer.

  • Macbook Won't Start After Accidentally Interrupted Software Update

    Hey all
    I'm in need of HELP!! For the first time yesterday since my macbook purchase earlier this year, I tried installing the software updates.
    After the computer downloaded the updates, it prompted me to restart the computer and so I did. As follows, the computer restarted and began to install the updates after restarting itself (the screen's background was blue displaying only the (bar) progress of the installation, which I accidentally interrupted and shut down).
    Today, I've been trying to turn it on and even consulted the troubleshooting resolutions including restarting the computer with the control-command-power key combination, 'resetting the PRAM', and 'resetting the Power Manager'. I did this a couple of times just to be sure, let the screen load for awhile and still the screen won't go pass the gray apple logo with the loading circle.
    What should I do now guys??

    It is a very good idea to do a complete backup (clone) of your hard drive to an external drive before installing new software. That way, if it goes amiss for any reason, and they sometimes do, you can get right back to the exact state you were before the install or upgrade.
    An external hard drive for making a routine (daily) backup of your computer's drive will be the best spent $100 or so you will ever spend on your computer. Even if your hardware gets corrupted or your drive burns out or your computer gets stolen; in all cases you do not lose your computer's data if you keep a current, duplicate external drive.

  • Eclipse IDE won't start anymore after most recent security update

    Hello everybody,
    after today's security update the Eclipse IDE won't start anymore on my system, I just receive the following error message:
    A Java Runtime Environment (JRE) or Java Development Kit (JDK) must be available in order to run Eclipse.
    No Java virtual machine was found after searching the following locations: /Applications/eclipse/Eclipse.app/Contents/MacOS/jre/bin/
    java
    'java' in your current PATH
    Java is installed and Eclipse ran smoothly until I upgraded. Other Java programs like Visual Paradigm still work without problems.
    Does anybody have an idea what I can do about this? I have already tried repairing permissions, to no avail.
    Best regards,
    Björn
    Mac Pro   Mac OS X (10.4.9)  

    I have narrowed down the problem even more:
    Obviously system path variables are not set anymore on my system for UNIX processes that are started in background, whereas starting applications from terminal using the open command ('open Gimp.app' for instance) still works without any problems.
    Any ideas where to change this behaviour?

  • Macbook won't boot up anymore after trying to reformat

    So my White Macbook won't boot up anymore after trying to reformat. While trying to install a fresh copy of Snow Leopard, the Macbook just froze and I had to reset. Now, while trying to boot it up, it hangs at a white screen with a folder with a question mark.
    My install disk is still in there, so when I try to boot up while holding C, nothing happens. It either goes to the folder with a question mark or the screen stays white. So after that I tried holding option to go to the drives nothing happens. I just see a white screen and a cursor.
    I tried resetting PRAM and tried booting in safe mode and everything but to no avail. Everything results in just a white screen or just a folder with a question mark.
    Can I do anything before I have to bring it to the Apple Store? The optical drive should work because before I reformatted it, I could see that the disk was in the drive because the icon was in the upper right.

    it hangs at a white screen with a folder with a question mark
    Startup your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk.
    A flashing question mark appears when you start your Mac

  • My MacBook Pro will not start up after entering correct password.

    My MacBook Pro will not start up after entering password.  Circle with an X in it and 'cancel' below it is on bottom of screen.  When clicking on cancel, nothing happens.  This just started last night.  

    Hi MJTOOTS,
    Since you are getting to the login screen, it is booting past the "gray screen" phase, so try the steps in this article, like a Safe Boot.
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck
    http://support.apple.com/kb/ts1417
    You may also want to see if any of your Login Items are causing an issue.
    OS X Mavericks: Open items automatically when you log in
    http://support.apple.com/kb/PH14173
    Thank you for visiting Apple Support Communities.
    Nubz

  • New Macbook Pro does not start up after updating...HELP!!!

    Hi,
    My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
    Can somebody please help me?

    You should probably post your question in the MacBook Pro discussions:
    http://discussions.apple.com/category.jspa?categoryID=190

  • Macbook Pro Retina display says "No batteries available" after legitimate system software update

    Issue Description
    On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
    Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
    It was delivered August 8, 2012. It cost me $3,265.16
    I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
    It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
    In the one year since I bought it, I have had only 2 issues;
    • A case of display flickering that resulted after a system software update on August 28, 2013
    (Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
    • A case of battery failure that resulted after a system software update on October 11, 2013
    (Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
    Symptoms after system software update
    • Battery Icon on status bar disabled with a message "No batteries available"
    • Battery not charging
    • LED on the Magsafe power adapter no longer show
    • Keyboard backlights no longer show
    • Notebook fan loud/noisy and permanently at high speed
    • Date and time reset to a date in the past at each restart
    • Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
    • An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
    Recommendations from Apple Support
    • Perform SMC Reset (http://support.apple.com/kb/HT3964)
    (Done - no change in status)
    • Run Disk Utility
    (Done - no errors found)
    • Run Apple Hardware test (http://support.apple.com/kb/HT1509)
    (Done - no errors found, no change in status)
    • Visit Apple Store
    (Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
    • Check System Report/Hardware/Power
    (Done - Health Information/Cycle count:0, Battery installed: No)
    • Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
    (Done - no change in status)
    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
    I make the following deductions solely based on my observations
    • An apple authorized system software update broke the system
    • The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
    Summary;
    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
    I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

    Issue Description
    On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
    Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
    It was delivered August 8, 2012. It cost me $3,265.16
    I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
    It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
    In the one year since I bought it, I have had only 2 issues;
    • A case of display flickering that resulted after a system software update on August 28, 2013
    (Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
    • A case of battery failure that resulted after a system software update on October 11, 2013
    (Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
    Symptoms after system software update
    • Battery Icon on status bar disabled with a message "No batteries available"
    • Battery not charging
    • LED on the Magsafe power adapter no longer show
    • Keyboard backlights no longer show
    • Notebook fan loud/noisy and permanently at high speed
    • Date and time reset to a date in the past at each restart
    • Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
    • An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
    Recommendations from Apple Support
    • Perform SMC Reset (http://support.apple.com/kb/HT3964)
    (Done - no change in status)
    • Run Disk Utility
    (Done - no errors found)
    • Run Apple Hardware test (http://support.apple.com/kb/HT1509)
    (Done - no errors found, no change in status)
    • Visit Apple Store
    (Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
    • Check System Report/Hardware/Power
    (Done - Health Information/Cycle count:0, Battery installed: No)
    • Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
    (Done - no change in status)
    Comments and additional Observations
    Please note the following;
    • All of the symptoms above appeared after a system software update on October 11, 2013
    • This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
    • The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
    • Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
    • The said update was not interrupted or anything of the sort
    • On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available" 
    I make the following deductions solely based on my observations
    • An apple authorized system software update broke the system
    • The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
    • It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
    • The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
    • The symptoms match what an SMC reset should resolve according to Apple documentation
    • This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
    Summary;
    The system is running OS X 10.8.5
    I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
    I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
    I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

  • MacBook Pro 10.6.8  My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it.  All this after a scheduled software update. Any ideas??

    MacBook Pro 10.6.8  My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it.  All this after a scheduled software update. Any ideas??

    kwmlr439 wrote:
    CSOUND Read the title please:
    Re: Macbook Pro 10.6.8 RAM Upgarde to 8 GB
    The amount of RAM is not dependant on the operating system. It is all about the model of you Mac.
    10.6.8 is the version of OS X that is installed on your system. It has no real baring on the amount of RAM that CAN be installed.
    Personally I have never had good luck with Corsair RAM. I have always had good luck with Crucial and Kingston.
    Message was edited by: Shootist007
    Message was edited by: Shootist007

  • Media Browser won't open iPhoto images after 10.4.5 update!@#$%^!@#$

    Media Browser won't open iPhoto images after 10.4.5 update!@#$%^!@#$
    I could use iPhoto images in Media Browser before the update - is this happening to anyone else?
    I have restarted... no change. Maybe I'll try opening and closing iPhoto once.

    Thanks for the reply.
    I am on Pages 2 also... Hmmm, Perhaps I just don't know what I am doing - New to Pages. I see my Library, Last Roll and all my albums in the Media Browser but when I double click one of them nothing happens - Is there some other way to open them?

  • Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?

    Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?

    See this thread:
    https://discussions.apple.com/thread/5306216?tstart=0
    FIX: 
    1. You need Time Machine
    2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
    3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
    4. Go to Time machine in date that skype work fine.
    5. Change AppleCamera.plugin with file from Time Machine
    6. Restart system, Now skype need to work with camera.
    If that doesnt pass,
    Suggest looking here, much success has been found:
    http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

  • My MacBook Pro X.6.8 NO DISPLAY after restarted during software update.

    My MacBook Pro X.6.8 after I did software update for 2 files, then restart/rebooted and when it resume back NO DISPLAY, totally black screen. I believed It's working in the background coz when I pressed buttons it makes sounds, so that's good but how can I see and bring back the display? I didnt so anything special. Prior to software update I did update my Adobe Flash for the latest version..
    Please help anyone, I need my MacBook Pro to resume back to normal, I have many pending job to finish.. I hope the problem is only the display screen and not worst, coz I can't see and verify.
    Thanks.

    Oh No, still the same.. I follow exactly what you said, still no display.
    I hear rebooting sound, like its normal, just missing my screen.
    How come this happen, it works perfectly fine, I just want to update coz I had a message prior, so I did, but I just check first what are those needed to update. I saw Itunes v.11 and security patch update, something like that..
    Then when it rebooted no more display.

  • My MacBook won't turn on ? It's on an updating screen then shuts off when I turn it back on the same things happens again over and over

    My MacBook won't turn on ? It's on an updating screen then shuts off when I turn it back on the same things happens again over and over

    On the bottom of your MBP is the serial number.  Enter it here and post back the model/year information:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    What OSX do you have installed?
    Ciao.

  • I have a Iphone 4 and after the last software update iOS.0.4, my phone is no longer connecting to the wifi at my house.

    I have a Iphone 4 and after the last software update iOS.0.4, my phone is no longer connecting to the wifi at my house.
    My MacBook Air is connected and my roommates phones are also connected, but my iphone that always was connected to the same network is no longer connecting to the wifi.
    The network is shown on the device but I can't join it.
    Whats going on? Does someone know how to solve this issue?
    Thank you!

    Problem persisted after fixes were done so wife called apple today.           Their fix is to turn cellular off when in the house and turn it back on when she leaves- the 4 doesn't keep the password so she has to enter the password too... This wasn't a fix ...it's just resolving the connection problem... They also said that they made ios6 have security features so nobody can hack into the wifi without having the password and it has to be entered to use the wifi.  My 5 and the iPads stay on with no problems.  It's just the 4.        So far so good...she's had wifi all day when home.    It's inconvenient but it's either completely reboot it with iTunes (which doesn't work for her) or buy a new phone and she won't do that either.
    So...Apple is saying that she didn't have to do the updates either and could've stayed with the previous iOS     but !!!too late now!!!  We've updated because we think our phones will run better but the ios6 just made it a pita for users
    I wonder if the hackers of the world are having as many issues as the peeps who are just trying to use their wifi??

Maybe you are looking for

  • How do I transfer all my iPhoto contents from my external hard drive back to my MacBookPro iPhoto?

    My MacBook Pro recently had to have it's software cleared completely by a genius at the apple store. I purchased an external hard drive to save all of my documents and photos safely on so I would not lose them. I now am having difficulty reloading al

  • Save an excel file by OLE2 object

    Hi everybody, I wanna save an excel file generated bye ole2 objects just same as the SaveAs dialog prompt. But SaveAs prompt is not working....

  • Oracle 9i running forms and reports with user/pass

    Hi all! How can I hide the user name and password in the internet explorer as it is shown in the full path for the sake of security I need it and also how can I pass the user/pass from a form to report without showing in address bar of Internet Explo

  • N73 - transferring photos from pc to phone

    Hello I can find plenty of info for transferring photos from phone to pc but cannot work out how to transfer a favourite photo to be my wallpaper from my pc to my phone. The Nokia support section said I could drag and drop but this didn't work. I'm s

  • Fiori Leave Approval App -  Scenario Defenition Error

    When I execute the Leave approval service in browser I get the below error, maintained the scenario definition settings as per the installation guide, my service pack level is Fiori SP03, so all the relevant, mandatory notes are applied. Could you su