MacBook won't eject OS X Upgrade disc

My computer crashed and I am trying to install OS X. I mistakenly put the upgrade disc in before I installed OS X 10.4 disc. Now I can't get the disc to unmount and eject. HELP!

Welcome to the forums.
Reboot the machine, and press and hold the trackpad button at the startup tone until the disk comes out.

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Dropped MacBook won't eject DVD-Any ideas?

I dropped my MacBook and it landed flat on its back. Fortunately, all seems to be working fine (few) except that it won't eject the previously loaded DVD. I'm open for any suggestions that might remedy this situation, before taking it in to a repair shop.
Thanks, Becky

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
If no success take it in for repair. You may have to repair or replace something to fix the problem.

DVD drive won't recognise 10.4 upgrade disc.

Our lovely old G4 comes with a DVD drive - no burner, but the reader is in there. I can play DVDs just fine; but it's (finally) time to update from 10.1. I have an upgrade disc for a previously overwritten update on a different mac and figured I'd use that.
The DVD drive gets quite confused by the system DVD, either trying to reformat it for burning, trying to play it like a movie, or just refusing to acknowledge that there's a disc present.
I've tried everything I can think of to make this work, and no results so far.

There should be some build information, even System Profiler
often will have some hardware information handy in finding out
what the stuff in the box really is. Some of the computer models
have some model configuration information on the outside of
the computer, written on the bottom or back. Others may have
such info & it isn't easy to find, or it says little more than basics.
A full retail installer disc and not some upgrade disc is a path;
the other disc may be for a specific model and won't put a
full system if anything, into the computer at hand. The optical
drive in the computer may support DVD installer (read only)
discs if they are universal full retail type. MacTracker will say
some info about what configuration within a series may have
had what kind of optical drive. Yours may also have a simple
defect and that may prevent a full installer from booting.
{Startup from a DVD media install disc is the same as from CD,
the C -key is held on startup to see if or when it will load and
then the Installer screens will appear; if it is a correct disc.}
In a series, and in older computers it is more noticeable, the
lower-end configuration may have offered a CD-ROM drive
and it can boot the computer from a CD system install disc;
further up the food-chain, the next-up one could record to CD
media and play CDs, boot from CD. Later on, the Combo
drive could boot from some DVD media, play DVDs, may
have included system software on CDs in a packet. And later
ones with a Combo, had OS media on DVD and booted from
it to perform installs, disk maintenance, and other tasks. The
last configuration is a DVD write/read drive, a superdrive, &
can also handle CD write/read; boots Mac with DVD installer.
The specifications can sometimes also be found for older
Macs in Apple Support's specification page. Some specs
and other related information may be found in the download
from MacTracker which runs free as an app, from their web
page, at http://mactracker.ca and this may help generally.
There is some information on OS X system discs and also
computer specifications, supported systems, etc from there.
Some "upgrade discs" require a certain version of OS X
to be installed prior to being able to use that disc. It may
not be a full installer at all, and is simply an upgrade over
some earlier system; in some cases these may also be
for a specific computer series and not a universal retail
type of full installer disc; so they should be avoided.
{An "upgrade" disc may have been meant for a computer
already running some version of a previous OS and may
have been put in the box as an easy path for that owner
to get into the next OSX version without a full retail buy.
In some instances, those may be only good as coasters.}
Good luck & happy computing!
edited.

My macbook pro keeps ejecting a cd-rom disc. how do I get it to stay in?

my macbook pro keeps ejecting cd-rom discs. how do I get it to stay in and run?

Clean the discs with a clean microfiber cloth.
Clean the optical drive with a commercially available cleaning kit.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
http://support.apple.com/kb/HT2801
Best.

MacBook won't eject disk during multi-disk installs, or after an install

Oy, will the problems never stop?
I have a dual-core MB 2.66 machine. I just put a fresh 500 gig drive and installed a retail copy of Snow Leopard. That seemed to go fine. Now I'm installing apps. And what's cropped up is that the machine refuses to eject disks after the install is complete.
I had to run the Adobe CS5 install twice because of this problem; luckily it ejected disks as it was supposed to the second time around. However, with iLife, iWork, Quicken, etc., after the install was done the disk refused to eject, and I had to hard-quit and eject the disk during next startup. And now Final Cut Pro is acting the same way...I use the install disk, then put Audio Content 1 disk in...it churns for two hours adding those files, then asks for Audio Content disk 2...but WON'T eject Disk 1!
I'm at my wits end. I never had these problems with Tiger...

If I understand you correctly, you have two disks with Tiger and you installed a new disk on which you install Snow Leopard & apps.
Personally I would not have done this project that way. I would have used CCC or SuperDuper to clone one of the Tiger disks on to the new disk and then test to be sure the disk is working correctly first. A clone is a bootable copy of a system disk that contains everything from where the device used to make it.
Then and then I would install Snow Leopard. After installing Snow Leopard, you could use Setup Manager to copy over your data from the Tiger disk.
With the problemas you are currently having it might be easier to start over this way.
Allan

Macbook won´t eject cd completely

When trying to eject a cd on my Macbook Pro I clearly hear the eject mechanism working as it should. But somehow the cd never comes out. Instead the drive acts as if a cd was just inserted and starts reading the disc.
I've tried various commands in Terminal, rebooting the computer while pressing the mousepad and even tilting the MBP in various directions while ejecting - all with similar results.
I'm getting pretty desperate. Suggestions anyone?

Try holding down the eject button while the mac is rebooting.
Although it sounds like your optical drive needs to be replaced.

DTL won't eject on dual layer disc "deadline please help"

Hi everyone, I'm working on the 2 discs dualayer dvd-9. My 2nd disc went fine & the replication house is very happy. However my 1st disc is failed. I need help from a guru quick.
Ok here's the 1st deal:
on my 2nd disc, DSP4 ask me to insert the 2nd dlt for layer 2 after it finished formating layer 1 & the dtl is rewinded back to the begining & the GREEN unload button is ON meaning I can take out the first layer & put the 2nd dlt in for the next layer.
BUT on my 1st DISC, the GREEN button doesn't pop up & it keeps on rewinding & writing the 2nd layer over the 1st layer. It doesn't give me a chance to take the dtl out. When I actually click on the unload button it ejected out & DSP4 is crashed.
Should anyone one know why?
thankx
JP

Hi Matthias,
Yes, we have a verifier here which pick up most of the spec problems plus we have a Snell and Wilcox mpeg analysis tool.
We no longer use DVDSP for authoring because of the high failure rate of it's navigation. In addition about 5% of the time DVDSP creates faulty build but as far as the compiler is concerned it has done a fine job. Then separately to this 5% of DVDSP's writes to tape are also faulty for various reasons.
Part of the original problem was found to be the Adaptec SCSI card. But this only accounted for a small percentage of the failures. The rest was down to poor write control from DVDSP.
We do 20 - 30 DVD's a week. So obviously this is not a viable solution. But also why we are acutly aware of the problems with the workflow.
Have fun.

Black MacBook won't boot off OS Install Disc!

Hi all,
Just wanting to help out a friend here (who is not really knowledgeable in the area of fixing Mac faults)
The product in question is a Black MacBook (MacBook4,1) - 2.4Ghz, 2GB RAM. He had previously had the factory standard 250GB installed in the Macbook.
The MacBook had functioned normally until one day it had crashed. Upon a hard reset (ie using the Physical Power Button on the MacBook), the OS would not boot - a grey screen would appear with an Apple Logo, fans blowing at full speed. Diagnostics (AHT) using the Applications Disc would not boot either.
The following have been attemped, with no success in booting to the OS Disc:
* Clearing the PRAM
* Clearing the NVRAM
* Booting the OS Disc from another MacBook connected via Firewire (ie Target Disc Mode)
* Reseating the RAM Modules
* Using only one RAM Module
* Using a different (working 80GB) Hard Drive
* Repartitioning the 'different' Hard Drive (using a GPT Scheme / MBR Scheme)
* Booting into Single User Mode (Command-S) - would hang at the Grey Screen on boot
* Booting into Verbose Mode (Command-V) which hangs at 'appleintelcpupowermanagementclient'
Unfortunately the product is now out of the window of the standard 12 month AppleCare warranty provided as standard on MacBooks. I am now stuck in a rut, as I did promise him that 'it will be fixed'!
Would appreciate your thoughts.

Did you call Apple and ask for replacement disks (giving them your serial number)?
If not, and if you purchased the retail version at the Apple store online, then you may have a version that is older than what yours came with. And, macs cannot boot from an OS older than what they came with. I believe the latest retail version is 10.6.3 and yours might have had 10.6.4 or higher. You might want to check on your model to get the exact OS version; you may need to call Apple and request replacement disks.

Macbook won't recognised slipstreamed XP sp2 disc

I have an XP disc with sp1, and followed instructions on how to create a combined disc with service pack 2. This disc is not recognised by Boot Camp, although it is on my desktop pc. Anyone know why this may be?

Welcome to Apple Discussions.
I think it is possible that the CD you burned on your PC (right?) is not recognized by the DVD drive in your Macbook.
The last time I installed Windows XP on my colleague's Macbook I did not encounter such a problem. Perhaps you can try to burn another CD using another brand of blank CD-R?

Macbook 2009 won't eject disk

My Macbook won't eject my CD. I've managed to get it in, but it won't eject, after trying pressing the eject button, holding it down while the computer restarts and the command prompt in Terminal.
Can any one help me please?

It's likely you'll have to get physical. This works but requires a few tries.
Take two playing cards. You'll use these as tweezers essentially. Use fairly stiff high quality ones.
Fish around gently and put one on top of the disk and one on the bottom of the disk.
Once in place keep sweeping in and pulling out as you hit the eject button trying to grab (with friction and sweeping motion) and pull it out. Don't fully remove the cards but keep sweeping in and out. It works on MacBooks and slot loading iMacs.
This is assuming your macbook still makes the eject sound like it's trying to push something out. I've gotten disks out that have had 2 disks stuck in as well as stuck disks from faulty drives.
IVe also also used business cards but playing cards work best.

Hi guys, I recently got a new MacBook Pro with a USB Superdrive. A disc won't eject, does anyone know of a way to eject it? I'm in Morocco for the next 10 days so going to an Apple store is not possible. Any help would be gratefully received, thanks

Hi guys, I recently got a new MacBook Pro with a USB Superdrive. A disc won't eject, does anyone know of a way to eject it? I'm in Morocco for the next 10 days so going to an Apple store is not possible. Any help would be gratefully received, thanks

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

Unreadable disc won't eject from macbook pro

Hi everyone,
Really annoyed with the fact that this disc is proving difficult to eject. The laptop is not reading the dvd, therefore the usuall methods of ejecting a disc hasn't worked, e.g. pressing the eject button and moving the disc icon to the trash. I have tried the disk utilty application as well, still, the laptop does not recognise that there is a disc inserted!
I have tried other methods that I have read including reebooting and holding the trackpad, repeating that process with a credit card and also that didn't work. The laptop does make an effort to eject the dvd, as the ussual nioses are made, although the sound made don't sound too good. I also tried the terminal programme which resulted in the same noises but the dvd still remains stuck.
One thing I havent tried is to take it to a store or specialist but I would like to try remove it myself first as going to a store is a hassle!!! is there any other way that i havent tried
Please please help me apple community, thanks!

Hi
Thaks for the post, tried to reset the smc following your link... did the little turning the computer off and pressing shift-ctrl-option and power at the same time then releasing it. turned on the computer and tired pressing the trackpad. same result however with drive making noise but the disc won't eject i will keep trying though but do you know of any other methods??
Thanks

G4 DVD drive won't recognize OS 10.4 upgrade disc

I have a a PowerMac G4 (AGP graphics) with a CPU type PowerPC G4 (2.9). I have a upgrade disc for OS 10.4. When I load it into my Quantam Fireballlp LM27.3 DVD drive, the drive won't recognize the disc. It attempts to read it and then ejects it. I have an external USB 2.0 DVD RW burner plugged into a USB 1.0 port, and it recognizes the disc, but I can't select it as the startup disc.
How do I get my system to read the upgrade disc so I can upgrade to OS 10.4? I've run a lens cleaner several times with no change.
Thanks!

Hi-
Well, if you know someone who has a Mac, or, if you have another machine, try the disc in another machine. There is a possibility that the disc itself is bad. I would consider this a strong possibility, since the drive recognizes other DVD's, and the Panther install disc.
If the disc tests good in another machine, then you will need to consider replacing the drive for a newer model. A new combo drive is only about $30-$40. The Pioneer DVR-112 would be a good consideration.
http://eshop.macsales.com/item/Pioneer/DVR112DBK/
As for the "helpful" not working, there seems to be a problem within the system (known by the hosts, yet allowed to continue....). For now, I will gladly accept your thanks! (and, you're welcome!)

New macbook pro 2011 won't eject cd - jammed? help?

My macbook pro has a cd inside and it won't show that it has anything inside - but I know its in there and can't get it out, help!

Start the computer up while holding down the trackpad button. Hold the button down until the drive ejects the disc.
If that doesn't work, try this:
Restart the computer. Immediately after the startup sound, press and hold Command+Option+O+F. Release the four keys when you see a white screen that says "Welcome to Open Firmware." At the prompt, type *eject cd* and press Return. The drive should eject your disc, and "ok" will appear when the action is complete.
Type mac-boot and press Return to restart the computer normally.
Here's another method:
Go to Applications/Utilities and open the Terminal. In a terminal window type *drutil tray eject* and press Return. After the disc is ejected, quit the Terminal.
If any or all of these methods cause the drive to make its usual eject sound but the disc still doesn't come out, the drive has failed mechanically, and will have to be physically dismantled to recover the disc. If none of these methods causes the drive to make any sound or do anything at all, the drive isn't getting power, and the machine will have to be disassembled to find out why not and correct the problem.

A CD is stuck in my MACBook pro: doesn't show on desktop and won't eject from iTunes?

A CD is stuck in my MacBook Pro, doesn't appear on desktop and won't eject? Help?

Welcome to Apple Support Communities
To force eject the CD, hold the trackpad while your Mac is starting, so it will be ejected.
If it doesn't work, hold Command and S keys while your MacBook Pro is starting, and type:
drutil eject
exit
If it doesn't work, the SuperDrive is damaged, so it has to be replaced at an Apple Store or reseller. A cheaper way is to get an external disc drive

MacBook won't eject OS X Upgrade disc

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