MacBook won't go to sleep when iTunes is open

Hello, everyone.
My MacBook refuses to go to sleep by itself when iTunes (version 9.0.3)is open. However, I can make it go to sleep using the Apple menu, the keyboard or the remote control (pressing and holding the play button).
I've checked this page
http://support.apple.com/kb/HT1776
but the solution is not there.
When iTunes is open, I make sure there is nothing playing or downloading (no song, no podcast, no video). iTunes checks for new episodes of podcasts every hour, and the computer is set to go to sleep after a few minutes of inactivity.
Any ideas?
Best regards,
Jobuscon

Hi.
I had the same problem not to long ago.
I did the following steps to fix the problem:
1. Download Smart Sleep preference pane, (install for ALL USERS), and change your computer's sleep mode to SMART SLEEP.
2. Download and install the latest Debug kit straight from Apple here: http://developer.apple.com/hardwaredrivers/download/usbdebug.html
(you may need to agree to terms or whatnot)
3. Once your computer restarts after a successful install of the debug kit, try closing your lid, and make sure you have no USB or other peripherals attached to your MacBook.
Good luck

Similar Messages

  • MacBook won't go to sleep when connected to external monitor

    Dear all,
    I have a MacBook connected to an external monitor via DVI to HDMI adapter. The MacBook is also connected to the power adapter and to an external aluminium Apple keyboard and a wired Mighty Mouse via USB. I use the computer with the lid closed. The problem is that, even though the system preferences are set to put the computer to sleep after a few minutes of inactivity, it won't go to sleep if it's connected to the external monitor, regardless of whether the monitor is on or off. Is this normal or is there a malfunction? If the latter, any ideas how to solve the problem?
    Best regards,

    Hello again, JasonFear,
    Thank you for your help and I apologise for not having reply earlier, but I was trying and checking your suggestions. What I have done is safe booting my MacBook, and the problem disappeared, so I started tinkering with the login and the preferences. In the end, I replaced the preferences folder using a month-old version in Time Machine. And now, I don't know if my original problem was not external-monitor related or it is just that I have a different problem because, at the moment, the problem is like this:
    My MacBook refuses to go to sleep by itself when iTunes (version 9.0.3)is open. However, I can make it go to sleep using the Apple menu, the keyboard or the remote control (pressing and holding the play button).
    It doesn't matter if it's connected or not to the external monitor.
    I've checked this page
    http://support.apple.com/kb/HT1776
    but the solution is not there. When iTunes is open, I make sure there is nothing playing or downloading (no song, no podcast). iTunes checks for new episodes of podcasts every hour, and the computer is set to go to sleep after a few minutes of inactivity.
    Any ideas?
    Best regards,
    Jobuscon

  • Macbook won't go to sleep when plugged in

    Hi,
    Have looked at a few other issues people have had regarding this, and from them tried : Turning off printer sharing. Turning off all share options in the shared folder. And i am STILL having this issue.
    When the power cable is not plugged in, it goes to sleep fine. But when it is plugged in, it just keeps running and running when closing the lid or trying to put to sleep.
    One user said to help diagnose you can type pmset -g in terminal.
    Having done this, i got :
    Active Profiles:
    Battery Power                    -1
    AC Power                    -1*
    Currently in use:
    standbydelay          4200
    standby          0
    womp                    1
    halfdim          1
    panicrestart          157680000
    hibernatefile          /var/vm/sleepimage
    sms                    1
    networkoversleep          0
    disksleep          10
    sleep                    0 (imposed by 19, 208)
    hibernatemode          3
    ttyskeepawake          1
    displaysleep          10
    acwake                    0
    lidwake          1
    When doing the command ps -ef |grep -e 19 the imposing "19" brought up LOADS of files, ranging from Word-related app files, google chrome.app, HP printer, lots of library folders, etc. i didnt really look that hard but recognised some words from all the gobbledy gook
    and ps -ef |grep -e 208 brings up :
      202   208     1   0  3:18pm ??         1:04.28 /usr/sbin/coreaudiod
      501   512   477   0  4:42pm ttys000    0:00.00 grep -e 208
    Any idea what any of this could mean, and how to fix this issue?

    Hi.
    I had the same problem not to long ago.
    I did the following steps to fix the problem:
    1. Download Smart Sleep preference pane, (install for ALL USERS), and change your computer's sleep mode to SMART SLEEP.
    2. Download and install the latest Debug kit straight from Apple here: http://developer.apple.com/hardwaredrivers/download/usbdebug.html
    (you may need to agree to terms or whatnot)
    3. Once your computer restarts after a successful install of the debug kit, try closing your lid, and make sure you have no USB or other peripherals attached to your MacBook.
    Good luck

  • My MacBook Pro won't go to sleep when I close it

    1. My MacBook Pro won't go to sleep when I close it and my fan runs all the time.  When I go to my activity monitor it show my mail program runing at between 98% and 153% of CPU.  I've called Apple Service and they can't help.  HELP!

    My Mac Book Pro does not go to sleep (the light on front stays steady) when I close the lid, unless I turn off the charger.

  • MacBook Pro Won't go to sleep when I close it

    My computer won't go to sleep when I close the lid. I tried restarting which fixed it at first but then a few hours later it started doing it again. This has been happening for about a week now. It only goes to sleep when I manually select it from the Apple menu. Any thoughts or suggestions?
    Thanks,
    Lauren

    My Mac Book Pro does not go to sleep (the light on front stays steady) when I close the lid, unless I turn off the charger.

  • Macbook won't wake from sleep

    My macbook won't wake from sleep.  I have to power down and restart.  I have also noticed that when it is asleep, the sleep indicator light doesn't pulse, it just stays on steady.  Could this be a bug in mavericks?  I have a Seagate external hard drive that I use for my Time Machine backups that it always connected.  But ejecting it before the macbook goes to sleep doesn't seem to solve the problem.
    Any advice would be appreciated.

    You can access System Logs and other information on the computer's status in Console utility; where there are endless lists of all the processes ongoing in the Mac OS X. There are specific log-out and other automatic items the system will post to such logs.
    •OS X:  When your Mac doesn't sleep or wake
    http://support.apple.com/kb/TS5357
    Such articles are helpful in so much as they also have additional links.
    Perhaps the computer is not going to sleep. The system logs can tell this.
    Regarding power management, sleep, and other activities, have you read through the article about the System Management Controller to see if any of the items listed there can help? They'd take time to go through the list. And the end item is a reset of the SMC, after reading through and troubleshooting from the list.
    •Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    A good idea is to make a backup of your content in the computer, to an external hard disk drive, so when or if you end up totally erasing the hard disk drive (to include secure erase one-pass overwrite) and reformat GUID, that an all new system could be installed on there, in part of a larger troubleshooting effort.
    Actually, if you have an externally enclosed hard disk drive with its own power supply, (not port power) and then use Carbon Copy Cloner (see Bombich software) to make a bootable clone of your entire system to a large enough external drive capable of booting in OS X, then you could get to the bottom of this issue. While keeping a boot copy of what you already have, because you can run the computer from an external clone.
    •Mac Backup - Carbon Copy Cloner:
    http://bombich.com/
    A good source for external drives that can handle clones
    is macsales; or a place to look to compare real details.
    The problem could be based in software, or in hardware. Troubleshooting against either possibility is how to resolve this problem. Some models of earlier MacBook & other intel-based Macs do not really like Mavericks; or perhaps like it less than an earlier system it may have shipped with. The earliest like Snow Leopard best.
    Anyway, there is a solution but it won't be a one-liner.
    I've done some 40 hour days, troubleshooting issues.
    Worst problem for me was buying one w/Applecare.
    Good luck & happy computing!

  • MacBook won't go to sleep automatically

    Just recently, I've noticed that my MacBook won't go to sleep. It was fine for the last year. If I go to the Apple Menu and tell it to sleep, it will. But, it doesn't sleep in the prescribed amount of time set in the control panels.
    Does anyone know how to solve this problem?

    I had this same problem and I did what you said unfortunatly it seems as if the fix is only temporary. After sleeping once it won't do it again. I've reset the pram, dont know if this is related. And internet sharing and blue tooth are off.

  • My macbook won't turn it on when running by battery

    my 13" macbook won't turn it on when running by battery even the battery is completely charged. Even though plugging by power my macbook still works. What should I do to make sure the battery of the macbook to make it work again.

    You might try to reset the SMC and/or PRAM. If that doesn't help you should contact apple service about getting it replaced.

  • IMac i7 won't go to sleep when idle

    I've had my Mac for a couple of months now and this problem's persisted – my iMac won't go to sleep when idle (yes, I've checked my Energy Saver settings).
    The screen saver comes on and shortly after display goes to sleep, but the computer never does; the fans are clearly still on. I've tried changing my settings so that the display and computer fall asleep after one minute (ie the minimum Energy Saver preferences allows). As usual, the display goes to sleep but the computer doesn't.
    If I prompt it to go to sleep via the Apple menu or the power button, it doesn't have any problems going to sleep and waking up. Does anyone have any suggestions?

    Check out: http://www.justanswer.com/questions/2rp6m-imac-flat-panel-wont-go-to-sleep-os-10 -4-11
    I had tried everything in various help forums including the Please Sleep application to no avail. My problem was that my screensaver would not engage automatically nor would the computer go to sleep automatically. I could use the hot corner function for the screensaver or the Apple menu to put it to sleep. I finally found the above referenced link and followed the directions and now my screensaver and sleep functions work like they used to.

  • HT203163 can anyone help when itunes wont open in windows 7

    Can anyone help when itunes wont open at all in windows 7

    I'm having the same issues with windows 7 32 bit. I can download iTunes, the icon appears on my desktop, but when I go to double click on it to open nothing happens. not even an error message.

  • Inserting music cd when itunes is open causes instant reboot

    When itunes is open and I insert a music cd with .cda files on it the computer instantly reboots. It reads and plays back the files fine on other players, but obviously this is no helpful if I want to import into the itunes library.
    I found some posts with similar problems but no solutions posted. Any ideas? Please let me know if I can supply some more info to help find the solution.
    BTW I upgraded the itunes today, but problem remains.
    TIA
    Digikiwi

    I've been researching and came across Windows Debugger: Here's the report form the memory dump
    Microsoft (R) Windows Debugger Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\WINDOWS\Minidump\Mini061106-04.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is:
    SRVc:symbolshttp://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpspsp2gdr.050301-1519
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805531a0
    Debug session time: Sun Jun 11 12:05:18.625 2006 (GMT+12)
    System Uptime: 0 days 0:05:25.233
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 100000D1, {87b246f0, 2, 1, 86dc34ff}
    Unable to load image Vax347b.sys, Win32 error 2
    * WARNING: Unable to verify timestamp for Vax347b.sys
    * ERROR: Module load completed but symbols could not be loaded for Vax347b.sys
    Probably caused by : Vax347b.sys ( Vax347b+ef58 )
    Followup: MachineOwner
    kd> !analyze -v
    * Bugcheck Analysis *
    DRIVERIRQL_NOT_LESS_OREQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 87b246f0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 86dc34ff, address which referenced memory
    Debugging Details:
    WRITE_ADDRESS: 87b246f0
    CURRENT_IRQL: 2
    FAULTING_IP:
    +ffffffff86dc34ff
    86dc34ff 86b1d4dac100 xchg [ecx+0xc1dad4],dh
    CUSTOMERCRASHCOUNT: 4
    DEFAULTBUCKETID: COMMONSYSTEMFAULT
    BUGCHECK_STR: 0xD1
    LASTCONTROLTRANSFER: from 468b10fb to 86dc34ff
    SYMBOLON_RAWSTACK: 1
    STACK_TEXT:
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    80500214 468b10fb 878d0f44 80000000 75006e7e 0x86dc34ff
    80500218 878d0f44 80000000 75006e7e bbbe804b 0x468b10fb
    8050021c 80000000 75006e7e bbbe804b 00000001 0x878d0f44
    80500220 75006e7e bbbe804b 00000001 568a4275 0x80000000
    80500224 bbbe804b 00000001 568a4275 cabe0f6c 0x75006e7e
    80500228 00000000 568a4275 cabe0f6c 087d8b57 0xbbbe804b
    STACK_COMMAND: dds @$csp ; kb
    FOLLOWUP_IP:
    Vax347b+ef58
    f7285f58 ?? ???
    FAULTINGSOURCECODE:
    FOLLOWUP_NAME: MachineOwner
    SYMBOL_NAME: Vax347b+ef58
    MODULE_NAME: Vax347b
    IMAGE_NAME: Vax347b.sys
    DEBUGFLR_IMAGETIMESTAMP: 426c9fbc
    FAILUREBUCKETID: 0xD1WVax347b+ef58
    BUCKET_ID: 0xD1WVax347b+ef58
    Followup: MachineOwner
    I hope this provides a bit more data to delineate the problem's source

  • Recent podcasts of podcasts I subscribe to are not downloading when iTunes is opened

    recent podcasts of podcasts I subscribe to are not downloading when iTunes is opened or Touch sync is attempted. 

    Presumably, you normally open iTunes and let it automatically check for new epsiodes. (The frequency with which it does this can be changed, see below.) Have you allowed it time to think about checking? My iTunes is set to check only once a day.
    First of all, make sure that the Settings for Podcast downloads are still set the way you want. (Settings have been known to change - especially after iTunes updates).  Look in Library/Podcasts/Settings (which is at the bottom of the Podcasts window) and makes sure that Check for new episodes: is not set to "manually" and that When new episodes are available is not set to to "do nothing".
    If those settings are okay, make sure that your iTunes can still access the internet. (Can you get the the iTunes Store front page?) If other programmes can access the internet, but iTunes cannot, check that your firewall will allow iTunes access.
    Let us know how you get on.

  • TS2972 My itunes library on my home screen does not appear on another home screen on the same computer when itunes is opened on the other screen/user.  Home Sharing is turned ON.  How do I fix this problem?

    My itunes library on my home screen does not appear on another home screen on the same computer when itunes is opened on the other screen/user.  Home Sharing is turned ON.  How do I fix this problem?

    You'll have to contact the developer about this. Apple doesn't make this app;

  • My macbook pro won't go to sleep when I close the lid

    I've been having this problem for a couple of years now, and it's getting pretty annoying.
    I got this MacBook Pro in April of 2011. Otherwise, it works great. It goes to sleep when I go up to the apple menu and select "sleep." BUT, when I close the lid, it stays on. Heaven forbid I don't have it plugged in, because then the battery will be shot! It also won't go to sleep automatically when I leave it for a long time. Yet another potential battery drain.
    How do I fix it so that it goes to sleep automatically when I close the lid and when I leave it alone for a while?
    In Energy Saver, I have checked all the boxes necessary: "Put the hard disk(s) to sleep when possible" "Wake for network access" and "Automatically reduce brightness before display goes to sleep."  
    Am I missing something here, or does my computer just have a defect?

    I had the same issue.
    I used an external monitor but all of a sudden when I closed the lid my Macbook Pro did not go to sleep!
    I solved the problem with a SMC reset.
    Try to do it...

  • Macbook Pro won't go to sleep when lid closed

    Hello,
    I'm sorry if this issue has been raised elsewhere, but despite numerous searches all I can find is people who want to stop their MacBook from going to sleep when the lid is closed. I have the opposite problem, I want my machine to go to sleep when the lid is closed, but it won't. I have a 2011 model MacBook Pro, with Yosemite installed. A couple of months ago the logic board failed and had to be fixed. I installed Yosemite before the failure, and the problem with the machine not going to sleep occurred then as well, so I don't think the problem is related to the hardware repair. Does anyone have any idea how I can make this machine go to sleep when I close the lid?
    Thanks,
    David.

    I had the same issue on a Macbook Pro mid-2012. In my case when the display would go to sleep it would turn itself back on, display the login screen, go back to sleep and then repeat.
    Reading through multiple posts I ended up with following observations/actions:
    I ran pmset -g assertions and saw that the only thing that was set to keep my laptop awake was UserIsActive.
    I checked my logs and noticed multiple entries for WindowServer: handle_will_sleep_auth_and_shield_windows: Deferring.
    None of those gave me much information about what I can do. After that I read the post that fixed the problem:
    I booted the laptop into safe mode. Waited for the display to sleep, woke it up and then restarted in normal mode. This seems to have fixed the problem for me so far.
    Hope that might help someone else in the future.

Maybe you are looking for