Macbook won't restart

my macbook 2,1 won't restart when I click "restart".
it goes into a black screen with the light indicator on and stays there.
it boots fine btw, just doesn't restart.
any help?

please help a brother out

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Macbook won't restart while updating 10.6.0 - 10.6.8

Hello all,
I'm having trouble updating my Macbook Pro 13 inch from 2009.
Yesterday I turned my Macbook Pro on for the first time in 2 years and I want to bring some life in it.
It still had the version 10.5.8 which I updated with a usb to 10.6.
Now I want to update my OS X version from 10.6.0 to 10.6.8. I've downloaded the files by clicking on ''software update'' through ''about my mac''.
It now asks for a reboot, so it will install the updates. However, the macbook won't restart.
I click on restart and all it does is show very short a blue screen and then I see my background with only my mouse cursor which I can still move around. All of the applications and toolbars are gone and I can wait an hour and it will still be in the same position. So I have to force the shutdown by holding the power button... And when I turn it back on, it didn't install anything.
Can someone please help me out?
Kind regards!

Edit

Macbook won't restart after Safari 3.1 upgrade

I followed the prompts to install the Safari 3.1 update yesterday. Now my MacBook won't restart ... the spinning gear spins forever, even when I try to start in safe mode. (I was really patient, but after 7 hours it's probably not just checking directories.) Single-user mode boot also fails. How screwed am I? And I don't even use Safari!

It sounds like there is directory corruption. Might have been present before the Safari 3.1 upgrade. However, the upgrade, which updates the WebKit files, may have triggered the corruption.
Logical next step would be to Archive and Install the Operating System. If you have Disk Warrior, then I'd try that first - it's quite the marvel for fixing directory problems not recognized by Apple's Disk Utility. If you are not familiar with the Archive process, another suggestion would be to bring your machine to an Apple Store>Genius Bar, if there is one in your area, or to a certified Apple Tech.

Help...My MacBook won't restart after the snow leopard 10.6.6 update

Hi Guys,
Really need some help, I have just updated from OSX 10.6.5 to 10.6.6 and upon restarting I am now presented with a MacBook that won't stop beeping and is stuck on a grey screen.
Has this happened to anyone else and what's your suggestions to fix it. I can't find a solution. Any help appreciated.
Thanks

I don't understand the question. Reveal if you have any of those mentioned, then peruse:
http://www.macmaps.com/upgradefaq.html
http://www.macmaps.com/backup.html
http://www.thexlab.com/faqs/installswupdates.html
http://www.thexlab.com/faqs/backuprecovery.html

MacBook won't restart or shutdown because 'Mail' won't close?!

This is so frustrating. I cannot shutdown or restart my MacBook. When I try to, it says I must quit the mail application. I cannot quit it because it won't let me. I can't even open 'Mail'. I can't move it to the trash or anything. I need to restart my computer. How do I fix this stupid mail app?!?!? Thank you in advance (According to the app store, there are no new updates that my macbook needs).

, Force Quit, select the app Mail from the list.
OS X: How to quit an unresponsive application using Force Quit - Apple Support
WARNING: Force quitting any Mac app may cause damage to the app preferences, and any files/documents/messages open or being edited will likely be lost.
how to fix a corrupt mail account

Macbook won't restart or shut down

How do I get my computer to restart or shut down? I've tried going from the apple icon and from the power button, etc. Should I remove the battery? Or is there something I'm missing?
Thanks!

Lyssa,
Have have tried to shut down my MacBook by using a different administrator account but it still hangs up with a screen that has the wallpaper and a movable mouse pointer but nothing else.
The only way I can get the machine to shut down is by holding down the on/off button.
When I do that, I get this unhealthy sounding "bink" noise.
This has be a problem for me for the last 6 or 7 months now.
As a result, I went out and bought an Acer Aspire One model 1410 for $399.
I've been very happy with the purchase.
Not sure I will ever recommend an Apple to anyone again.

MacBook won't restart or shut down after upgrades

A couple of days ago I downloaded and installed updates from software-update (including a security update). I had to restart my computer, and everything worked. Later that day when I wanted to shut down my computer, nothing happened. I haven't been able to restart or shut down my macbook since then.
I used Disk Utility to check my hd and this is what I found:
(I translated it, may not be entirely accurate!)
Verifying volume 'Macintosh HD'
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invallid block count for file 'Temp File'
(It should be 7 instead of 0)
0
file %@",1)
Temp File 1
(It should be 8 instead of 0)
Invallid count of threadrecords
Checking multi-linked files.
Checking Catalog hierarchy.
Checking Extended Attributes file.
Checking volume bitmap.
Volume Bitmap needs minor repair.
Checking volume information.
Invalid volume free block count
(It should be 3425346 instead of 3425338)
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS-volume checked
Volume needs repair
How can I repair my hd, knowing I can't reboot?

Welcome to Apple Discussions!
Backup your data first since you still have access to it as my FAQ* explains:
http://www.macmaps.com/backup.html
Once that is down, force restart it by removing both the battery and power cord and repair the disk with the original installer disk that came with the MacBook:
http://docs.info.apple.com/article.html?artnum=106214
If that can't repair the Mac, you may need Alsoft Disk Warrior.
* Links to my pages may give me compensation.

Macbook won't restart in "Macintosh"

...in an ironic twist, the Windows XP part that I installed a while ago works just fine.
This problem just occurred this afternoon. If I hold down "option/alt" at restart, it brings up the Macintosh/Windows screen, then upon clicking "Macintosh", I get the spinning start-up screen indefinitely.
If I don't hold down "option/alt" at the beginning, it just defaults to Windows start-up. If I hold down "c" in order to start up from the disk, it starts up in Windows. If I hold down "option" then "C", it still starts up in Windows. If I hold down "option/alt", wait for the screen, click on the Macintosh button, THEN hold down "c", still nothing.
Any suggestions? Many thanks...
Macbook 13.3 (black), Tiger, XP Mac OS X (10.4.2)

In Windows... Go to "Control Panel" chose "Performance and Maintenance" and click on "Startup Disk" Click on the Mac partition, and click restart. You can find these directions on page 14 of the Boot Camp setup guide: http://images.apple.com/macosx/bootcamp/pdf/BootCamp_Beta_SetupGuide.pdf

10.5.1 Patch - Now my MacBook won't restart

I downloaded the 10.5.1 patch this morning and now my MacBook is stuck in a restart loop.
The Apple logo is displayed with the rotating timer for several minutes, then the MacBook restarts again. I get the startup chime and back to the Apple logo screen for several minutes again!!
HELP!!!!

I'm having the same thing happen with my MacBook and 10.5.1. Not sure what the fix is.

My MacBook won't restart..only get a circle with line thru it..

My computer froze,so I tried to reboot it and when I go to start it,it gets like a 1/3 of the way thru the rebooting stage and then it's go to a grey screen and a circle with a line thru it comes up and nothing still works...please help!!!

Can you boot into your Recovery partition (holding down the command and R keys whilst booting)?
If not, try booting into Internet Recovery by holding down the command, option and R keys. EVENTUALLY you'll see a globe on screen and, after that, the Recovery screen.
If you're able to get to the Recovery screen by either method, open Disk Utility and see if your boot drive (usually named "Macintosh HD" unless you've changed it) is shown in the column to the left. If it is, select it and click on the Verify button. If you get a message in red text that your disk needs to be repaired, click on the Repair button. If the drive can be repaired, you'll get a great text message telling you that the drive now appears to be OK - you should be able to just restart if everything fixed on the drive. If the drive can't be repaired, however, you'll get a red text message telling you that the drive cannot be repaired.
If the disk can't be repaired, you'll just have to purchase and install a new disk.
Call back,
Clinton

HT5167 I've run the update, agreed to the restart and now my MacBook won't restart ***?

First time this has happened to me after many years, but this software update has borked my machine. Looks like it had auto-downloaded, so I agreed to restart and on the restart sat there on grey screen with Apple logo and the spinning gear. After several hours decided something had gone wrong, powered down and have tried without success to get her back to life. Safe mode is reporting 'runtime corruptions', 'socket not connected', 'invlid laf record count', 'Rebuilding catalog B-tree' etc etc. Not good. Any thoughts on how to dignose what's going on without having to refer to an Apple store?

There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have a working Mac, and both it and the non-working Mac have FireWire ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Macbook Pro won't restart while updating 10.6.0 - 10.6.8

Hello all,
I'm having trouble updating my Macbook Pro 13 inch from 2009.
Yesterday I turned my Macbook Pro on for the first time in 2 years and I want to bring some life in it.
It still had the version 10.5.8 which I updated with a usb to 10.6.
Now I want to update my OS X version from 10.6.0 to 10.6.8. I've downloaded the files by clicking on ''software update'' through ''about my mac''.
It now asks for a reboot, so it will install the updates. However, the macbook won't restart.
I click on restart and all it does is show very short a blue screen and then I see my background with only my mouse cursor which I can still move around. All of the applications and toolbars are gone and I can wait an hour and it will still be in the same position. So I have to force the shutdown by holding the power button... And when I turn it back on, it didn't install anything.
Can someone please help me out?
Kind regards!

Manually DL and install the 10.6.8 COMBO update.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

MacBook Pro (2006 OS X 10.6.3) won't restart to finish software update (10.6.8)

New hard drive, fresh install of 10.6.3
Tried to update to 10.6.8
MacBook Pro (2006) won't restart to finish the update. It only turns off.
I can turn the machine back on, but the update has not been installed.
Any help will be greatly appreciated.
Thanks.

There may be a redirect issue if an adware software has been
installed by accident or by intent; usually if someone goes to a
web site where questionable downloads of software are free,
there may be (included, added to) the packet you get, adware
or perhaps even malware.
So, if this is the case, the symptoms you say are part of this
experience may be related to an adware or other badware
running in the background. A 'cleanmymac' or 'mackeeper'
can also mess up a Mac computer, & they are not advised.
Several posts to the ASC discussions are about these kinds
of things and many point back to a user going to some web
site and downloading something. A click can do it.
A way to help find some evidence of certain kinds of add-ons
(outside of looking into the Browser's add-ons and see about
deleting those that relate to odd behavior, or badware) such
as adware, one could get and use this free utility & get a
report of general system info, and then post it online to see
if someone can spot some of the characteristics adware or
other malware may have included in the system.
There is another way to get a more lengthy report than etrecheck
as Linc Davis has posted, that uses more detailed effort on the
part of the user, in order to get a larger fuller report.
This is the short and easy way to look for a few clues that may
be addressed through using advice in TheSafeMac guide.
•EtreCheck: (also click on read-more)
http://www.etresoft.com/etrecheck
The report from the above may be helpful along with info in the
site below. Note there are other guides in TheSafeMac, too.
•Adware Removal Guide:
http://www.thesafemac.com/arg/
Hopefully the issue with the browser can be resolved in one
of up to three/four different ways, depending on what it is.
PS: recent updates to some OS X versions, etc do not
include update to Snow Leopard; only later systems.
{by the time I write all this, you may already have a reply}
Good luck & happy computing!

CD will not eject and MacBook Pro won't restart

CD will not eject and MacBook Pro won't restart.

Do a SMC reset, that hopefully should get you booting and while booting, hold the option/alt and trackpad button down at the same time. Once a row of icons appears and if the disk hasn't ejected via the trackpad method, then press the eject key on the keyboard until it does.
Click the arrow to boot up OS X.
http://support.apple.com/kb/HT3964
If this doesn't work, then take the machine in for service.

MacBook Air won't restart after installing Mavericks

My MacBook Air (v Fall 2011) won't restart after installing Mavericks. I have done the instal several times, done the disk repair, I have had 2 visits to the local Apple store where they installed Mavericks with their software only to return home and have it fail again. Does anyone know of issues with the SSD or memory?
Next visit to the Apple store is Tuesday morning 12-17-13. Anywthing that can help us would be appreciated. Tks David

Ok. Nevermind. I guess I had to Force Quit/Relaunch Finder.

Macbook won't restart

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