Macbook won't start up after updates.

I installed some software updates yesterday inlcuding Itunes 10.5, Safari and some other things. But once it tried to restart all I got was a black screen and a constant whirring noise. I left it for a while but nothing happened, occasionally it flickered for a split second.
I held down the power button and restarted it and it worked but would shut down everytime I lowered the lid. Then I put it to sleep manually and when I tried to use it, the black screen and whirring noises came back and it's still like that. I'm not sure what to do, help?
Fairly new Macbook Pro 13'' purchased in about April this year

Another victim!
Try booting up from the install disc (insert and hold down C), then run disk utility and and check your drive for errors, and then if possible try fixing them.
This didn't work for me, however after deleting my hard drive and repeating the above procedure no errors were found, and after a reinstallation of OSX my computer is working although extremely slow.
As for recovering your data I'm not sure. So far I haven't heard of it being done, although I have heard of new hard drives needing to be purchased.
Good luck. And spread the word!

Similar Messages

  • MacBook won't start up after update

    Last night I updated my MacBook and now it will not turn on past the White screan with the grey apple logo.
    I reset the PRAM an the PMU, held down the D key an tested for hardware problems and nothing has helped.
    Any help would be very greatly appreciated as I am working on an important project on my laptop.
    Thanks in advance, Hannah.  

    put you the mac os x cd in the drive and when you start up the system press the C letter and hold it until it is loaded with the cd then find the open disk utility option from the utillities section on the top bar then try to verify the permissions and repair them this should work and bring up the os
    you can use this link for more information and step by step guide : http://kb.wisc.edu/helpdesk/page.php?id=3810

  • BB z10 won't start up after updating to bb link

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    Since this occurred right after dropping your device it's probably damaged internally. Not much we can do here for that.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • MacBook Pro won't start up after update

    I just updated my MacBook last night and now when I turn it on it gets to the grey apple screen and shuts down.

    Reset PRAM: http://support.apple.com/kb/PH4405
    Try a normal boot.
    Perform a Safe Boot:  http://support.apple.com/kb/PH14204?viewlocale=en_US
    Try a normal boot.  If it boots reliably with a Safe Boot but not a normal boot then it is probably a software issue.  Post back for more instructions.
    If you do not have a recent backup create one in case your disk is failing.  (Post back if you need instructions on how to do that w/o booting OS X.)
    Boot in Recovery Mode.  (Hold down the Command (⌘) and R keys as your computer restarts.  If you are running 10.6 or earlier boot from an installation disk.)  Run Disk Utility.  Click on the upper left system disk icon.  Does S.M.A.R.T. report “Verified”? 
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    If the S.M.A.R.T. status is “Verified” then repair the disk.  Click on the icon underneath and indented to the right, usually called “Macintosh HD”.  Repair Disk.  It should finish normally with a green OK message.  If it does not try to repair it again.
    If it will not finish with a green OK message then having a backup is again essential.  The remedy is a clean install:  backup, reformat the drive (erasing all the data), reinstall OS X, and then restore form the backup.  (Post back if you need instructions on how to do any of those steps.)
    If it repaired all errors (green OK) and is still not booting normally “Macintosh HD” icon again and Repair Permissions.  Ignore the numerous messages in black.  It should finish with a green OK message.  If not, run it again.
    Once you have repaired the disk and the disk permissions, if it will not boot properly, reinstall OS X: 
    Boot in Recovery Mode and then install OS X.
    If it is still not booting normally after the reinstall then, as a last resort, perform a clean install.  Make sure you have a current backup (Time Machine or a clone).  Boot in Recovery Mode.  Use disk utility to erase the system disk (deleting all data).  In the Erase tab click on Security Options… Select “writes a single pass of zeros.”  This will write to every block on the disk, mapping out bad blocks.  Install OS X.  Reload your data from the backup.  (On the first boot the Migration Assistant should as you to restore from your backup.)

  • MacBook won't start up after installing iTunes 8 & updates ...??

    My MacBook is a little more than a year old (read, no longer under warranty ...) and it's currently in a coma.
    Nothing was out of the ordinary prior to the MacBook going weird - I downloaded a bunch of photos from my camera, ejected a USB drive and immediately after that I tried to launch iPhoto - it froze and I tried to force quit (several times) without success. I then pressed the power button, and that was the last time I saw my desktop.
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    Another victim!
    Try booting up from the install disc (insert and hold down C), then run disk utility and and check your drive for errors, and then if possible try fixing them.
    This didn't work for me, however after deleting my hard drive and repeating the above procedure no errors were found, and after a reinstallation of OSX my computer is working although extremely slow.
    As for recovering your data I'm not sure. So far I haven't heard of it being done, although I have heard of new hard drives needing to be purchased.
    Good luck. And spread the word!

  • My macbook pro won't start up after updating it

    I Have a macbook pro with Mavericks (I don't remember exactly which one) which I bought in 2012, yesterday night I updated it and it restarted but it took forever and I thought it was installing something, so I left it like that all night and day and is still in the gray screen with the apple logo and the wait spiral. I got worried so I entered the disk utility option and checked the disk, and it said everything was Ok. When I restarted it again, the gray screen never left so I tried with the "safe rebooting" ctrl + cmnd + V and the screen shows now endless rows of "disk0s2: 1/0 error."  and it's been like this for about half an hour now, I'm really worried I'll my data.

    An 1/O error cannot be repaired by Disk Utiity.
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    You can contact the developer using their email address here.
    Best to get their recommendation before purchasing.
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    I meant to say that the system would have been made unstable after the semi-complete update (if it was in the middle of replacing a crucial system file).
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    After the reinstall, if you encounter a complete freeze again, then I would definitely be suspicious of hardware. Possibly the original RAM, but it could be somewhere else in the system, such as the logic board. In those cases, you would have to go back to Apple for repair. (Your Macbook Pro, that is, not you.)
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    Hi, hajime7. Welcome to the Discussions.
    1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
    2. An errant Startup or Login Item maybe the cause. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem.
    FYI: Before installing software updates, you may wish to consider the advice in my "Installing Software Updates" FAQ. Taking the steps therein before installing an update often helps avert problems.
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    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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    https://discussions.apple.com/docs/DOC-6162
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    Hi guys,
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    Host Name: **-power-mac-g5
    Date/Time: 2007-08-08 22:20:40.110 -0400
    OS Version: 10.4.10 (Build 8R218)
    Report Version: 4
    Command: Logic Pro
    Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    Parent: WindowServer [72]
    Version: 7.2.3 (961.9)
    Build Version: 14
    Project Name: Logic
    Source Version: 9610900
    PID: 260
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNINVALIDADDRESS (0x0001) at 0x72537760
    Thread 0 Crashed:
    0 <<00000000>> 0x72537760 0 + 1918072672
    1 <<00000000>> 0x014fc26c 0 + 22004332
    2 <<00000000>> 0x014fc158 0 + 22004056
    3 <<00000000>> 0x014fc038 0 + 22003768
    4 <<00000000>> 0x014fc000 0 + 22003712
    5 com.apple.CoreGraphics 0x903fcf40 CPSRegisterWithServer + 576
    6 com.apple.HIServices 0x918419d4 RegisterProcess + 76
    7 com.apple.HIServices 0x91841840 INIT_Processes + 188
    8 com.apple.HIServices 0x91841748 GetCurrentProcess + 56
    9 com.apple.logic.pro 0x001ec9e4 0x1000 + 2013668
    10 com.apple.logic.pro 0x0000b968 0x1000 + 43368
    11 com.apple.logic.pro 0x00003224 0x1000 + 8740
    12 com.apple.logic.pro 0x000030cc 0x1000 + 8396
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x0000000072537760 srr1: 0x100000000000f030 vrsave: 0x0000000000000000
    cr: 0x24200204 xer: 0x0000000000000000 lr: 0x00000000014fc20c ctr: 0x0000000000000000
    r0: 0x0000000072537761 r1: 0x00000000bffff500 r2: 0x0000000000000e03 r3: 0x00000000014fc1e0
    r4: 0x00000000014fcf5d r5: 0x00000000bffff578 r6: 0x0000000000000034 r7: 0x0000000000000e03
    r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000000312f5c0 r11: 0x00000000afdf2a28
    r12: 0x0000000000000000 r13: 0x00000000014fcf49 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
    r20: 0x0000000000000000 r21: 0x00000000a038cd08 r22: 0x00000000a038cd08 r23: 0x0000000000000104
    r24: 0x00000000a0390670 r25: 0x0000000000000002 r26: 0x00000000bffffd8c r27: 0x00000000afdedfe8
    r28: 0x0000000000000180 r29: 0x0000000080001513 r30: 0x00000000bffff730 r31: 0x00000000904009b4
    Binary Images Description:
    0x1000 - 0xd8efff com.apple.logic.pro 7.2.3 (961.9) /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
    0x141a000 - 0x146dfff com.apple.LogicLoopBrowser 7.2 (16.3) /Applications/Logic Pro.app/Contents/Frameworks/LogicLoopBrowser.framework/Versions/A/LogicLoopBrow ser
    0x1497000 - 0x14a2fff libaafintp.dylib /Applications/Logic Pro.app/Contents/Frameworks/libaafintp.dylib
    0x14b1000 - 0x14c2fff com.apple.EHardwareSupport 1.0.0 (21. /Applications/Logic Pro.app/Contents/Frameworks/EHardwareSupport.framework/Versions/A/EHardwareSupp ort
    0x1605000 - 0x16a4fff com.apple.eloop 3.1.0 (24. /Applications/Logic Pro.app/Contents/Frameworks/ELoop.framework/Versions/A/ELoop
    0x1736000 - 0x178efff libaafpgapi.dylib /Applications/Logic Pro.app/Contents/Frameworks/libaafpgapi.dylib
    0x2008000 - 0x2268fff libcom-api.dylib /Applications/Logic Pro.app/Contents/Frameworks/libcom-api.dylib
    0x25d4000 - 0x2638fff com.apple.ecore 1.1.0 (44.4) /Applications/Logic Pro.app/Contents/Frameworks/ECore.framework/Versions/A/ECore
    0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
    0x90000000 - 0x9018ffff com.apple.prokit 4.0.1 (689.2) /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
    0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.7 (368.2/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFounda tion
    0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90ae9000 - 0x90b5bfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90b71000 - 0x90b83fff libauto.dylib /usr/lib/libauto.dylib
    0x90b8a000 - 0x90e61fff com.apple.CoreServices.CarbonCore 681.15 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90ec7000 - 0x90f47fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x90fe7000 - 0x90ffffff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x9100f000 - 0x91090fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x910d6000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
    0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
    0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    Any help with this is greatly appreciated... I really don't feel like reinstalling from scratch logic
    Thank you in advance.
    p.s. THe machine is dual g5 2ghz, w/ 2.5gb ram. Interface is Metric Halo ULN-2, with only a Mackie Control Universal and a M-Audio Keystation 49 midi controllers connected.
    tim

    hi xs4is, thanks for the reply
    No, that's not the problem, I mean it installs perfectly from the DVD -- no errors, no indication of any problems whatsoever, however when I double click the app to start logic up, instead of starting up I get the error message: The Application Logic Pro has unexpectedly quit. What would you like to do: Close, Reopen, blah blah, not even a splash screen shows up. nothing. I am using Onyx on a regular basis and have been running all cleanup and optimization scripts in it. didn't help at all. And I really don't want to create a second user on my machine -- it's only my machine, nobody else uses it, and I have only had problems with multipe users in the past (especially with authorizations and stuff), but I also don't think it has anything to do with accounts
    Message was edited by: phile

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      0xfae000 -  0x114effb  com.apple.geode (1.5 - 151.51) <28D29759-F356-3608-B9CF-3031F3299B1B> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
    0x11ee000 -  0x11f0fff  com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <4FA61CE9-1718-3E07-9896-0023A2A49699> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
    0x11f6000 -  0x1205fff  com.apple.iLifeAssetManagement (2.0 - 2.33) <8346DE35-5F86-3338-9913-B035B3EE5435> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
    0x1212000 -  0x123affb  com.apple.iPhoto.Tessera (1.1 - 60.10) <7BA9184E-0A00-3083-8322-772ECBDD30C9> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
    0x124b000 -  0x1272ffb  com.apple.iPhoto.Tellus (1.3 - 60.10) <4AABB0BC-AC97-3EE4-BF0F-D8499DDB57C0> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
    0x1287000 -  0x1291fff  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <3B68F126-D783-3F86-AF04-A0F6A459BE67> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
    0x8febe000 - 0x8fef09c7  dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
    Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.20f4
    Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F5D0000, 0x436F6D707573746F63782028435358292020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F5D0000, 0x436F6D707573746F63782028435358292020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.11)
    Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD3200AAJS-40VWA0, 320,07 GB
    Parallel ATA Device: PIONEER DVD-RW  DVR-K06A, 111,5 MB
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
    USB Device: SDDR-189, 0x0781  (SanDisk Corporation), 0xb7bd, 0xfa400000 / 3
    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa200000 / 2
    USB Device: SCX-4623 Series, 0x04e8  (Samsung Electronics Co., Ltd.), 0x3434, 0xfa210000 / 5
    USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa220000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x1a100000 / 2

    You need to reinstall as iPhoto is missing bits of itself.
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

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