MacBook won't sync with Exchange calendar

Hi all,
I've got an iPhone 4 and a MacBook Pro which I use for work.  The help desk at work was able to set up my iPhone to receive both email and calendar appointments.  On my MacBook I'm also able to get email, but for some reason I can't get the calendar function to work, using iCal. 
I work as a freelancer, so have a number of different calendars and not being able to sync this one makes things difficult.
The help desk had a quick look at it, but said that as I'm freelance they're not required to spend any time on it (and they've got lots on their plate anyway), so I'm hoping someone here might be able to help.
For me the oddity is that my iPhone has no problems, but the MacBook does (and gives me hope that there might be some small setting that I've overlooked that would fix this).
So, here's what i've got.  The bits in bold are the fields and the details that follow are the settings I've entered>  For obvious reasons, I've removed any information that might be sensitive (e.g. usernames, password, company name).
iCal settings:
Enable this account: Checked/ticked
User name: mcs\username (I've also tried just putting in the username, without the "mcs\" prefix
Password: I've entered this and double-checked it to ensure that it's correct and matches what I'm using with the iPhone calendar
Refresh: Every 15 minutes
Internal Server: mail.companyname.com.au
Server Path: / (I've also entered "http" in the "Internal Server" field and "mail.companyname.com.au" to see if that works, but no luck).
Port: Auto
Use SSL: Checked/ticked
Delegation: I get the message "You can't see delegation settings when this account is offline"
iPhone settings:
Under the account settings for this calendar, "Calendars" is set to "On"
Email: [email protected]
Server: mail.companyname.com.au
Domain: mcs
Password: ********
Use SSL: Checked/ticked
S/MIME: Not checked/Not ticked
I'm running the latest version of Lion and iCal. 
Is there anything obvious that I'm doing wrong. Any suggestions?  Thanks for any help
GG

I've managed to fix this!
In case it's helpful to anyone encountering this problem, here's what I did.
I went into the preferences (through the Calendar app, not the System Preferences - didn't want to remove the entire account info, in case I encountered problems getting my email to link again), clicked on the Account tab and removed the Exchange account (by clicking the "-" (minus) sign below the listing of accounts).  I then added an account (clicking the "+" sign) and re-entered the information.  When asked if I wanted to add these settings for Mail and Contacts, I unclicked those options (bc they're already installed and work fine).  Once I completed the information, I closed the settings window, and hit ⌘+R to refresh and all the Exchange appointments appeared.

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