Macbook wont eject disc

hey,
i just got my macbook today, black bto 1gb ram, 120gb hdd. the first disc i put in was microsoft office to install. the problem is the disc wont eject. ive tried using the eject button on the keyboard, dragging the disc to the trash bin, rebooting holding down the mouse button the whole time. every time the disc attempts to eject but doesnt and revs up again, loading the disc so it shows up mounted on the desktop again. any help greatly appreciated, applecare is closed right now and my apple store genius bars are full for the night.
dave

This same situation happened to me with my new MacBook. I got a Family Guy DVD stuck in the drive. The first time it happened I figured it was a fluke. I banged it around a little bit and it came out. I thought everything would be fine. Man, was I wrong. The second time the DVD remained stuck. It would not come out. The computer would try to eject it with no success.
So, since I am a U.S. Marine stationed in West Africa, getting my MacBook back to Apple for repair wasn't so easy. The first thing I did was DHL my MacBook to a friend in the states so he could take it to an Apple Store for repair. It seemed pretty straight forward. The only issue was I would have had to wait for a long time to use my new MacBook again. I was willing to make the sacrifice.
Well DHL thought it would be a good idea to smash my lap top into bits before delivering it. So instead of just a stuck DVD I had a smashed laptop to deal with. I was a little furious. So, I had to make a claim with DHL which they told me could take up to 90 days. So I just went ahead and bought a new MacBook and I'm still waiting for my claim from DHL to go through.
I hope my new MacBook doesn’t have the same problem. If it does I’m just going to get a PC and I HATE PC’s. But they are cheaper.
Bottom line: There seems to be a problem with many of the DVD drives on the MacBooks. I just might use an external one.

Similar Messages

Cd drive wont eject discs

my cd drive wont eject discs unless you smack the bottom of the computer. does any one know an email adress to contact apple technical support? also my fan is making horrible noises. and the computer wont play any videos i download now in any program. i live in alaska, is there any way to mail it into apple to have repair done on it?

The simplest is to call the AppleCare support toll free number…
http://www.apple.com/support/
… and talk to them about it. You're not going to be able to interact with them via e-mail.

Urgent Help please - MacBook wont eject a disk

Hi, would really appreciate help if anyone can.
I put a cd into the disk drive today and it will not eject it.
It is trying to read the disk and i can hear it but it doesnt appear on the desktop and as much as i try and do it wont eject it.
I read somewhere that there maybe a pin ***** button you can press ... does a macbook have one of these? i can see it anywhere.
Any idea what i can do to eject this nightmare disk.
Many thanks.
Only had the mac a week and not impressed so far with this in particular ... driving me crazy!

holding the eject button on the keyboard is fine. its just the same as ejecting it from the desktop. using disk utility to eject it is like a forced eject. i had a disk stuck once (the label it had was paper and apparently bulged out and got stuck). i had to use disk utility to get it out eventually after the other methods didn't work.
after you get the disk out you may want to run the hardware test from the osx install disk to make sure the drive is still fine (or just put in another disk)
hope this helps

My macbook wont eject or recognize a disc

i was loading cds to my itunes yesterday and the last one i put it was not recognized as the computer therefore i cant eject it and i dont know how to get it out

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

Replacement superdrive wont eject discs

Hello!
A while back my superdrive failed and I replaced it with a NEC ND-3520A. I also installed patchburn for iApp support and everything is great.... Usually.... but sometimes when I try to eject media the imac shows the white eject icon, moves the DVD icon off of the desktop, but doesnt open the tray. Once this happens the only way I can get the tray to open is to restart- after which everything behaves normally. I tried using disc utillity and Roxio toast hoping to find a way to eject without restarting, but they both just hang. Does anyone know of a way I can make my iMac re-scan or reset the drive so I can try to eject again?? A unix command maybe?? better yet anyone know how to solve this problem??
Thanks
Bob

This may not be the "preferred" answer but.....
One day my son was trying to play a game on my Macbook while I was away. He inserted a DVD that didn't get recognized by the computer. He couldn't get it out and cried apologetically to me. Because I don't have AppleCare I opened it with small screw drivers, removed the disc and reassembled it. But I later found out that if the Macbook is in "sleep mode" but open, it will not accept any discs and if you put one in and "wake it up" the disc will not be recognized or ejected no matter what you do.

My macbook wont eject dvd disk. help!!

Is there another way to eject the dvd or do I have to pay a shop for repairs?

Does the CD/DVD start to come out and then gets sucked back in and reappears on the desktop? I had that happen with a MacBook. It turned out that the metal case behind the plastic cover above the slot was slightly bent down. When the CD tried to eject it would hit the metal and get pulled back in. Putting a flat blade screwdriver in the slot and gently twisting it to move the metal case up allowed it to eject. Don't put it in too far you only want to bend the case not the drive.
The case can get bent down by picking it up with your thumb pressing down on the case above the slot.

Macbook wont start properly

Ok I know I'm supposed to place in the cd and hold c, however my macbook wont eject the cd that is currently in there. Any suggestions?

Plug a mouse into the MacBook and reboot holding the mouse key down.
-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
  Mac611 Mobile Mac Support - about.Mac611.com
   iTunes:MacOSG Podcast | YouTube.MacOSG.com
                   An Apple User Group 
Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'

Updating OSX, screen black, fan running, disc wont eject

Old MacBook pro - late model 2006 (Caore 2 Duo, 3 GB RAM).
Just put in a new HD after old one died.
doing a clean load of software as the old HD was dying during my last backup and backup failed (wonderful...)
Has been running on Leopard, but wanted to upgrade to Lion, so just used Snow Leopard disc to upgrade to that first. Got to around 20% done and screen went back. Fan is running (loud), hard to tell if disc spinning. Left for hours and nothing. Powered off, pulled battery etc, nothing. Power up, still black screen and loud fan. Disc wont eject!!
Ideas on my next move?

Clean Install of Snow Leopard
     1. Boot the computer using the Snow Leopard Installer Disc. Insert the disc into the
         optical drive and restart the computer. After the chime press and hold down the
         "C" key. Release the key when you see a small spinning gear appear below the
         dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, set the format type to Mac
         OS Extended (Journaled, if supported), then click on the Partition button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I'm trying to upgrade from 10.5.8 to Snow Leopard but my macbook keeps ejecting the disc. It started to install the first time and said it needed to restart to finish, restarted but ejected the disc. It ejects every time now.

I'm trying to upgrade from 10.5.8 to Snow Leopard but my macbook keeps ejecting the disc. It started to install the first time and said it needed to restart to finish, restarted but ejected the disc. It ejects every time now. I've also installed the 10.5.8 combo update but that didn't help it. I've tried restarting the macbook with the disc in, holding c, all that. Why won't this work?!

Zap the PRAM and Reset the SMC, then try again.

I bought the Snow Leopard Update but now my macbook wont even accept the DVD and keeps ejecting it. This is the same for all DVDs.

I have a very old (refurbished, bought over 4 years ago) macbook pro 15". It's been running ok on OS X 10.5.8 until very recently. It started ejecting disks, and then the new adobe flash player update wouldn't work. Lots of other little things have been happening as well.
I had been considering buying a new macbook, but one of the Apple store people suggested I update instead (a much cheaper alternative!). So I bought Snow Leopard, and it arrived in the post today. But now my macbook wont even accept the dvd. It takes it in, whirs and complains a bit (for less than 60 seconds) then ejects it again. I have tried cleaning the disk, cleaning the disk area with a credit card + lens cleaner (a trick I saw recommended on this forum). But no luck.
Any advice?
I am a trainee teacher and actually will be gutted to have to get a new laptop (as I really cant afford it). BUT obviously if I have to I will. I just need to extend the life of this one for as long as possible, until I have more money to get a better one!

Bring your MBP to an Apple store genius bar and see what they say about your MBP optical drive.
Look on the OWC web site. They sell optical drives for older MBPs. Perhaps there is one that will fit yours. Installing one is not brain surgery.
Otherwise examine the iFixit.com and Powerbookmedic.com web sites for replacements.
Ciao.

Macbook Pro 2008 ejects disc and won't recognize external drive

My Macbook Pro 15in 2008 immediately ejects discs. I have tried opening and cleaning the drive, but no luck. I went on to connect my external drive, but when I insert the discs, they just spin for a moment, and then stop. This goes on indefinitely, and there is no way to eject the disc unless I hook the external drive to another computer. I tried resetting the PRAM, but no luck. I am running OS X 10.7

Hi bigdubee,
The exact same thing happened to my 2010 MacBook Pro today. Restarting with the "option" key held down, I get only 2 of the 3 options you listed in disk utilities ("disk0" and a subfolder of "disk0" labeled "Mac OS x Base system".
Did you take your Macbook Pro to the Apple store? And were they able to fix it?

My imac keeps ejecting discs and wont read them

my imac keeps ejecting discs and wont read them

I did not ask for the full serial number. Anyway, you are the 7th week of 2008, unlikely that is a PRAM battery issue.
Since your machine isn't under warranty, I'd try a CD cleaner that supports car stereos, like this one from Radio Shack online, but only if Apple Authorized service technician says it is safe:
http://www.radioshack.com/index.jsp?productId=2361963
This being a user to user forum, I can't say if it is or isn't.
Or you can buy a supported external optical drive, like the various ones from http://www.macsales.com/
Internal optical drive replacement is complicated, and possibly covered on http://www.ifixit.com/

HT1338 disk wont eject from my macbook pro and black screen with white letter text wont leave.

disk wont eject from my macbook pro. Displays black screen with white text. How do I remove or move on?

It sounds like you've experienced a "kernel panic".
This thread has some advice on how to deal with one.
If you need more advice, please explain what you mean by "disk won't eject from my macbook pro".

Disc wont eject - still booting though

hi
i have a disc that wont eject. its a region 1 dvd and my player is region 2, i don;t want to change the region as its the last time i can do this so i clicked cancel and tried to eject. it makes the eject noise, then the sucking back in noise. then dvd player starts up again and it asks me to change region, i click cancel and the loop starts over.
i have tried:
eject with disc utility - same eject and suck noise
hold mouse on start up - same eject and suck noise
eject when tilted upside down and 45 deg down - same
the computer is not trying to boot from the dvd, so it starts up fine, so just leaving it doesn't eject like i have read on support forums. as it is starting up fine i have not tried the bit of card inside to stop it spinning trick.
so, any suggestions?
thanks

Create a burn folder, put some data in it and press 'burn'. The disc will eject. Then, just cancel the burn.

Usb superdrive will only eject discs, connected to macbook pro

new usb superdrive connected to new macbook pro, superdrive will not read discs, just ejects discs.

Hello wwboa
For issues with your SuperDrive not reading the disks and spitting them back out, check out the troubleshooting below to get it working for you.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Accepts discs but they don't mount or are automatically ejected
Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Regards,
-Norm G.

Macbook wont eject disc

Similar Messages

Maybe you are looking for