Macbook wont get past second screen (blue)when turned on

just recently, my macbook (13 in 2008)started acting wrong for no apparent reason.when i turn it on it does the chime and the apple screen then goes to a blue screen and gets stuck there.if i start in safe mode, it doesn't even get past the apple screen. i've also tried to reset the pram, but no luck.

did you try _*resetting the System Management Controller SMC*_ ?
if still no joy, try booting from the install DVD, launch disk utility and run a +repair disk+ session. if DU reports problems, repeat until no more errors appear. if DU insists the disk can't be repaired, you may need to get DiskWarrior or [_*TechTool Pro*|http://www.micromat.com/index.php?option=comcontent&task=view&id=202&Itemid=107].
JGG

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Hey guys. my macbook air wont get past the screen with the apple on it during start up. how do i fix this? i have a paper saved on my laptop on need to get at it. thanks guy!

hey guys. my macbook air wont get past the screen with the apple on it during start up. how do i fix this? i have a paper saved on my laptop on need to get at it. thanks guy!

Your boot drive is damaged in some way. If you have an original installation disc, you can boot from that and run Disk Utility. From DU you can select your internal hard drive ("Macintosh HD" is the name Apple puts on it - you may have renamed yours) and select "Verify Disk". If errors come up, try "Repair Disk". If it repairs, then you should be able to restart and boot from it. If it doesn't show up or won't repair, your drive is probably hosed.
Clinton

My macbook wont get past the gray startup page !!

my macbook air wont get past the gray startup page!!
i read about it and i think its because of the HD low space !
so what should i do ?
i tryed to repaire it and it didnt work !!

With an external drive, after it has been setup, partitioned, etc., go to System Preferences and Time Machine, or if TM is showing on your dock, just click on it, and turn time machine on...you can then give it the name of the partition on the external drive where you want to backup. TM will do that in the background and you don't have to think about it.
I have the Mercury Elite Pro drive from OWC, 2 TB, that I partitioned into a backup partition and working partition...so TM backs up regularly and I can use the other partition for either another bootable Mac OS X space or just point applications to that space for file storage.
You can clone the operating system using Carbon Copy Cloner or SuperDuper which are both free downloads. They make a bootable copy of the operating system for you.

Wont get past iturnes screen

Hi! When I turn on my ipod touch all I see is the connest to itunes screen...cannot get past it. Please help

You need to connect the iPod to a computer with iTunes and set up the iPod. See:
http://www.apple.com/support/ipodtouch/getstarted/

Ipod classic wont get past error screen

Have tried resetting numerous times, have tried putting it in disk mode(doesnt allow me to, just shows error screen) Basically it will reach the apple logo then go a screen with a x and it says to go to apple.com for support.

I have the same problem. I have not seen a posting for resolving, short of calling apple. Cannot get past "X" on the screen telling you to contact Apple.

Macbook wont go past grey screen with spinning cog below...HELP!

PLEASE, PLEASE....could someone advise urgently, was using machine ok, left it for a few mins & it went to sleep...then I couldn't log back in. Restarted and now can't get past this grey screen....have tried all recommendations...tried re install and says it can't. Tried the fsck...it say's "volume check failed". Tried the disk check...it said there was no problem. I am in Spain (Palma) and about to set off acrosss the Atlanntic to S.Maarten...my warranty expires in April and I am unlikely to be anywhere with a mac dealer or authorised service place in the next 6 months...my life is on this machine!! PLEASE HELP????

What happens if you boot from your system install disk and run Disk Utility? Does the utility see the drive and can you verify/repair the drive?
-Bmer
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My laptop wont load past the spinning wheel when turning on

Please Help!
When turning on my laptop it wont load past the start up screen with the loading wheel.. please can someone help me fix it!?

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Ok.. macbook wont go past grey screen.

ok so i was normally using my macbook(despite its shutdowns, ive been using it with the shutdown problem for a while now..)
anyway, it all began with my USB ports// my macbook wouldn;t recognize anything.
then i tried playing a DVD.. my macbook asked me what i wanted to do wit the BLANK cd. (um, it wasnt blank!! it was a movie)
so i decided to restart, and viola. screwed!!!
now my macbook is stuck on the start up screen. it wont go beyond the apple+scrolling sign. thats all it stays at. so i put in my installation CD 1, and restarted it with the C button pressed.. ran disk utility and it shows there is nothing wrong ( verified and no repair needed to disk)
i removed the installation CD and tried restarting. nothing. it stays on the start up screen...
help anybody? week 20 macbook.. going to call apple on friday, coz i get back to town on thursday night. someone tell me wat to do. plz..
thx

Okay, since booting to safe mode didn't seem to work try booting to the install disk one.
To do this put the disk in the computer when it is turned on. Next shut the computer down (hold down the power key until it turns off). Then turn the computer on and hold down C key until you are asked to select your main language. (I am going to assume English.) After selecting the language press the arrow. The installer will load, don't proceed with the installer. Instead wait for the top menu bar to appear. Select "Utility," then Disk utility. In disk utility select the Mac HD. Then make sure that the First Aid tab is selected. Press the "verify disk" if there are any errors click "repair disk". If the errors are not repaired the first time around try repairing once more. Once it is repaired double check by clicking verify disk.
Here is an article with some possible error messages
http://docs.info.apple.com/article.html?artnum=302672
To get out of the install disk quit disk utilty then go to installer by the blue apple, go to the Installer Menu and then quit installer and then restart.
Doing the above will in the very least save you some time on the phone with Apple. If you can't repair the disk with disk utility write down any errors and let Apple know.
I hope this helps.
p.s. the steps in the article in my previous steps do also apply to 10.4

2010 MacBook wont boot past grey screen, even after a new hard drive and install CD.

Hey guys, I received a 2010 Macbook last year as a gift (no warranty). It worked fine untill a few days ago. It wouldn't boot past the grey apple logo. I took it in to an Apple store and they said it was a bad HDD. Since I didn't have much stored on it, and I have everything backed up to my desktop, I got a new, larger capacity HDD and replaced it with no issues. I started the Macbook with the OSX Leopard install CD, but it didn't identify the HDD, and now it won't boot past the grey screen.
Any ideas? Is it the motherboard?
Thanks a lot!

House3917 wrote:
I started the Macbook with the OSX Leopard install CD...
Leopard is done for, call Apple via phone and order the 10.6.3 white retail disks and use those.
Use these install instrcutions for best operation and performance.
How to erase and install Snow Leopard 10.6

Satellite C660-106 wont get past boot screen and shuts down

hi all new here
well we have had our c660 106 for 2 month now,but the missus decided to drop it from about 6 inches high, it stayed on but the led screen is cracked internally as the colours were bleeding over etc,unwatchable.
It stayed on untill today and ive been pricing screens up.(had it connected through rgb to my home lcd)
i had to unplug the laptop and turn it off,but now the problem is when i switch it on it will do the inital fire up to the toshiba black screen where i have the options 0f f2 and f12 but then immediately turns off completely, we are worried now as we have a 1 yr old and we have everything she has ever done on there,
is there anything i can try
i know warranty wont cover it as its obvious the screens broken and not just failed.
any help would be brill
thanks

Hi nicolas221078_1
This sounds to be some damage to the motherboard or cooling system and this is why it is now turning off all I can say is are you able to access the BIOS if so then it may be the HDD but if not then you will know 100% it is the motherboard.
If the HDD is ok then you can take it to a data recovery service that should be able to recovery most or all of the data that is stored on the HDD.
also just another thing to point out is to check the memory is sat correctly in the laptop this will not cause any issues with a warranty, also have you though about contense insurance they may cover the damage laptop.

After updating my email wont get past the screen with all the mail options like icloud yahoo ect...

I updated my Iphone4s and went to open my mail I have on my iphone @me.com account. I hit the mail icon and the screen that says "Welcome to Mail" accross the top comes up, I select icloud because thats what account I use, it promts me to enter my appleID and password, I do....this is where the problems happnes..... i get a message that says "This iClous account has already been added to your iphone" I hit OK and it goes right back to the first "welcome to mail" screen and i cant figure out how to just open my email?! I don't want to add any email I just want to check my email @me.com!!

You won't be able to check your email without adding it, but if you're stuck at the welcome to mail screen, you should got to Settings>Mail Contacts Calendars and select your icloud account. Make sure that it's not asking you for a password or stuck on verifying.
What I would do is select delete account from there and sign back into icloud

My ipod wont get past a screen with a cord going to an itunes logo

i had apps that wouldnt download so i reset the ipod and its setting. now its sitting on a black screen with an itunes logo and a usb cord going to it. itunes also wont download to my computer

i uninstalled itunes, reinstaled it then reset my computer, and it still just ask my if ill let the program make changes and i click yes but nothing happens

IMac won't get past the Apple page when turned on...

I just bought a new iMac about a month ago. It is the 21.5" basic system. Of course the first thing that I did with it was update the software and have set it to update automatically, so everything should be golden there... Today when I walked by and turned it on it came on like normal, but that was it. The white screen with the Apple in the middle came on and then the loading icon popped up underneath it. It has been loading since... After about an hour and a half, I shut it off by holding the power button in, unplugged the modem, unplugged the iMac then plugged only the iMac back up. Turned on the power again. It powered up but did the same thing. Is something loading, updates maybe? If so it is something different than any of the other updates it has uploaded so far. THis is a new one on me.
I might add that this is my first Mac. I went with it because I get tired of rebooting my PC each year (I actually just did my PC again...bummer). Now if the iMac has already crashed, I am severely dissapointed in Mac. I have not downloaded anything that I shouldn't have, or anything that was even suspicious. In fact the only real things I have downloaded are Firefox and some of the add ons and a trial version of PS.
Can anyone help me, tell me it is normal and it will be ok?

It sounds like the update may have bee interrupted somehow and became corrupted, possible a power spike at your house. However I wouldn't get too upset. You have 90 days of free telephone support so now is a good time to use it. The number is in your owners manual.
You can also try doing a SMC and PRAM resets, this is probably what Apple will have you do to begin with so you can be pro-active and try them and if they don't fix the problem you can just let the tech know. The instructions for doing each reset are:
_SMC RESET_
• Shut down the computer.
• Unplug the computer's power cord and all peripherals.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable.
• Press the power button to turn on the computer.
_PRAM RESET_
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Hold the keys down until the computer restarts and you hear the startup sound for the second time.
• Release the keys.
Also this is a good time to plug AppleCare. AppleCare will extend your warranty and phone support to 3 years from the date of purchase. If you don't already have it I'd recommend it, Apple charges $169 however you can pick it up from Amazon for less. You can only get it while the machine is covered by it's one year warranty. Let it go 366 days and you're out of luck.
Roger

IMac wont go past grey screen and cog turning

Hi there !
I have an iMac, thing is after installing a new OS it won't turn on again, it gets as far as grey screen then the cog keeps turning then it just shuts itself off. I've tried using the disk utility but it fails when I verify disk and repair disk, then the HD name goes grey and when I go to boot options its no longer there to boot from. done all the reccomendations on the apple troubleshoot through start up and fsck. is there something physically wrong with the disk or can it be solved by diskwarrior ? (Oh, I haven't backed up either so any idea's if it can be saved?)
Cheers
Ed

Hmmmmm... I had a very similar issue and I called apple. Do you still have apple care? They are awesome about helping you. With mine, I had to reinstall my OS but I can't remember the little tricks used to do it. Maybe you have already tried that... not sure.
I hoe that helps.

My macbook pro wont get past the grey screen at startup. Help!!

After doing a run of the mill software update on my macbook pro (running snow leopard) it froze during the "moving items into place" stage. I forced a shut down and now it wont get past the grey screen with apple logo and spinning wheel. I have tried booting from the original DVD but it still freezes. When I boot it in verbose mode it seems to stop at "jnl: unknown-dev: update_fs_block: error reading fs block # 3597880! (ret 5)", the Apple AHCD Disk Queue manager :: set power state is timing out and there is a disk I/O error. I have tried to reset the power manager (not sure if it worked or not) and I have also tried clearing the PRAM (again, not sure of that worked). When I try to look at the hard drive using target mode on my imac the hard drive doesn't come up but the DVD does. I'm concerned that my hard drive is fried. Any suggestions?

It would help to state in your post which remedies you tried that didn't work.
Start here > OS X Lion: If you see a gray screen at startup
If nothing there helped, try Starting up in Safe Mode
Safe Mode deletes some system caches that may help.
A Safe Mode boot takes longer than a normal boot so be patient. Once you are in Safe Mode, click Restart from the Apple menu.
If a Safe Mode boot didn't work, since your Mac has OS X v10.7 installed, restart your Mac while holding down the Command + R keys so you can access OS X Recovery built in utilities. The startup disk may need repairing.
Tip: Hold down the Eject key while starting up your Mac to eject a disc.

Macbook wont get past second screen (blue)when turned on

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