MacBook wont start and beep "S-O-S" when I push the power button

My wife's MacBook suddenly quit.  Was working fine one day and dead the next.  Screen is black.  No keys work. Light on charger is green, so battery seems to be charged.  White light on front is steady and not pulsing as it normally does.  When I press the power button the computer beeps S-O-S in Morse code. What's wrong?  Can I fix it myself?  Can the Genius Bar fix it or is it dead for good?  I'm sorry, I don't know what OS it's running (because it won't turn on ...) Thanks!!

Your MacBook definitely needs service. Contact Apple using expresslane.apple.com if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the MacBook in to an Apple retail store or service provider to ask for an estimate.

Similar Messages

  • My macbook pro doesnt turn on when i push the power button

    I was working on my mac the other day and as usual shut it down when i was done. A couple hours later i wanted to turn it on again to check my emails and it didnt start up when i pushed the power buttin. i light on the lid lock bottun lights up but it does nothing else. Battery is fully charged so i don't understand why it refuses to turn on... HELP please?

    Portables that will not Power on.
    http://support.apple.com/kb/TS1365
    Go step by step.
    Note: Steps 5 and 6
    Step5
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Reset SMC, hold the keys down for 20 seconds or more.
    Keep it charging for 2 hours or more.
    Best.

  • Translucent impromptu possible "hacker" message interrupts current session, locks MacBook Pro screen and demands that I restart by holding down the power button of my LapTop to turn it off first. Any thought? Could this be another way to mess with us?

    I was listening to a YouTube video on the history of X15 rocket airplanes. All of sudden, out of the blue a translucent back message drops top down, stops the video, locks up my MacBook Pro screen and demands that I restart my lapTop by first holding down my power switch, then turn the lapTop back on. This has never happened to me before. The message was in black & white, and in about 6 languages: English, French, Spanish, Dutch, Japanese, Chinese. Does any one recognize what this might be?
    The Computer turned back on just fine as if nothing had Now I am freeking out that they could be reading my key strokes or something. Could they have used this tactic to install malicious software on my computer by first taking away my ability to do anything about it being that I am not a software engineer? Can any one think of anything simillar? I reported this as a bug to APPLE the regular way, then cleared my Safari cookies, then run software update which returned nothing new as in " your software is up to date at this time."
    Can any one please help?
    A-NmN. 

    Hi stedman1,
    Thank you so much. This seems to make sense to me now. I was freaking out a bit that some hacker could be messing with my MacBook Pro. I will be monitoring this issue from now on as it has never happened before. 
    A-NmN.

  • Macbook wont start and makes ticking noise

    The subject line says it all. My macbook wont start and it makes clicking noises from inside the case, kind of like a watch. The display turns on and the chime goes when it starts, but the screen stays white and nothing happens.

    You can run diagnostics from the OSX disc. Insert disc one and while it is booting hold down the d key. This should take you into diagnostics.
    You might also try to reset PRAM AND PMU first.
    SMC/PMU Reset
    http://docs.info.apple.com/article.html?artnum=303319
    PRAM Reset
    http://docs.info.apple.com/article.html?artnum=2238
    Mort

  • My mac pro wont start. I push the power button and I get a click sound. A few seconds later another click sound and that it.

    My mac pro wont start. I push the power button and I get a click sound. A few seconds later another click sound and that it. I've tried different power plugs. Going direct into the wall, through a power strip. By iteslf, with other devices plugged in. I removed hard drives, and some RAM, and nothing. Sometimes it would not turn on, and then some minutes later it works. So its was sparatic, but now its been the same situation for three days where it wont turn on.
    I'm guessing power supply, but I wanted to see if anyone had a similar expereince and what the solution was, before I drag this beast to my local Apple store and have them look at it. Its a real pain to get it there and back and I want to be armed with some info for them. I already dragged this to them when it first started to do this, and of course it started up just fine for them. And you know if it works for the Genius then theres nothing wrong with. No matter what you explain to them.
    I figure if anyone had a the same problem and was able to resolve it, I can relate that experience to the Genius even if it start up for them.
    Thanks

    Try a SMC Reset using the extended method:
    Remove the AC power cord.
    Press the power-on button. [This drains the stored charge from the power supply]
    wait a quarter minute.
    Restore the power cord, being certain to JAM it into the socket, as the big block of rubber inhibits proper seating.
    wait a quarter minute
    attempt to power on.
    If no joy, examine the button battery half-hidden behind the graphics card. Remove it to measure the Voltage. A new battery should not cost over US$5, and measures a little over 3 Volts. BR-2032 is used in garage door opener controls and car door locks controls. The geeks at Radio Shack can measure it for you.

  • TS1367 Hallo,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable

    Hallo ,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable device.Then i bought OSX mountainlion on line and wrote it on a DVD and tried with a USB key board to start the DVD.But does not work.Please help me to get this imac work.
    Thankyou in advance  for your help.
    Terrence

    Hey terremo,
    Thanks for the question. From the information you provided, it sounds like the iMac is successfully turning on, however video is not displayed. These symptoms can usually be isolated further by the troubleshooting steps in this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Thanks,
    Matt M.

  • Hi I have a MacBook Pro 2011 i7 and it stays on for about 4 hours then the screen go's fuzzy and I have to turn it off by the power button has anyone had this problem thanks mike

    I Have a MacBook Pro i7 2011 it stays on for about 4 hours then the screen go's all fuzzy and I have to turn it off by the power button has any body else had this problem thanks mike

    My guess would also be a failling connection between your logicboard and your GPU. See 2011 MacBook Pro and Discrete Graphics Card
    For most users it starts with some random crashes and freezes like you describe it. And then it just gets worse and worse. There are still no "good" solutions, sadly. This is a hardware problem from the production.

  • My 2008 15" macbook pro would not start up. After pushing the power button, the startup tone sounded, but kept repeating as if something was jammed. Screen remained black with no logo nor messages. Pls help.

    My 2008 15" macbook pro would not start up. After pushing the power button, the startup tone sounded, but kept repeating as if something was jammed. Screen remained black with no logo nor messages. Pls help.

    Now that you mentioned it, that might be the source of the problem. Something was definitely wrong with my graphics card before the incident happened. You mean that particular batch of graphics cards had some inherent issues, right? I went to the genius bar, and the 'genius' there, without trying to diagnose the problem properly, just adviced me to buy a new mbp! He said Apple will no longer try to fix or touch macs older than 5 yrs. Mine is 5.5 yrs old...

  • My Mac won't fully start up.. I push the power button, the apple sign pops up and the loading circle and then  a bar loading and as soon as the bar is done loading the computer cuts off again. It's like it attempts to start up like it's updating something

    My Mac won't fully start up.. I push the power button, the apple sign pops up and the loading circle and then  a bar loading and as soon as the bar is done loading the computer cuts off again. It's like it attempts to start up like it's updating something and then after the bar is full, it shuts off. Please help

    Hpullen wrote:
    A1278 and I'm not sure about the OSX
    http://support.apple.com/kb/HT4132 How to identify MacBook Pro models
    http://support.apple.com/kb/HT1159 Mac OS X versions (builds) for computers

  • My probably 10 year old MaycBook died. It won't start. When I press the power button, it gets power, but it only lights up and a scratching noise starts like something is spinning. A file folder with a question mark periodically flashes... Help!!!

    My probably 10 year old MaycBook died. It won't start. When I press the power button, it gets power, but it only lights up and a scratching noise starts like something is spinning. A file folder with a question mark periodically flashes... Help!!!

    You don't have a Macbook if you are running OS 9 and it's 10 years old. The first Macbook is an Intel Mac that came out in 2006 running 10.4.x. You most likely have a Powerbook. Try posting in the Powerbook forum.
    A flashing question mark appears when you start your Mac

  • Hi, ı have a problem once I push the power button and it starts to opening but small symbol turning and turning, it really lasts so long. could you please help me? is it so slow to open a mac pro.

    Hi, ı have a problem once I push the power button and it starts to opening but small symbol turning and turning, it really lasts so long. could you please help me? is it so slow to open a mac pro.

    OS X Version Number?
    Repair Disk
    Steps 2 through 8
    http://support.apple.com/kb/PH5836

  • My Macbook pro randomly shut off. When i hit the power button, i can hear it start up, but after a click sound, it stops booting up.  help?

    My Macbook pro randomly shut off. When i hit the power button, i can hear it start up, but after a click sound, it stops booting up.  help?

    Hi..
    Try Resetting the System Management Controller (SMC)
    If that doesn't help, try Troubleshooting MagSafe adapters
    When you post, please tell us which Mac OS X you have installed. Thanks 

  • When i press the power button and the "home" button it lights up the screen. however.... the screen is magnatized like 3% percent. and i cant open it or anything becasue it wont let me move the screen!!! what to do??

    when i press the power button and the "home" button it lights up the screen. however.... the screen is magnatized like 300% percent. and i cant open it or anything becasue it wont let me move the screen!!! what to do??

    Yup! I've been there! You just have to double-tap the screen with three fingers and the zoom should go back. You have to turn off the feature in Settings>Accessibility>Zoom>and turn the switch off so this won't happen again when you double-triple tap.

  • My macbook pro doesn't turn on. The battery is charged but the screen stays black when I press the power button. Anybody has a solution for me please?

    My macbook pro doesn't turn on. The battery is charged but the screen stays black when I press the power button. Anybody has a solution for me please?

    Try a #1 SMC Reset and see the Apple links, if that doesn't work make a appointment for a evaluation.
    ..Step by Step to fix your Mac

  • My iphone blanked out and will not cut on i tried holding the power button and the home button any advice?

    my iphone blanked out and will not cut on i tried holding the power button and the home button any advice?

    Hey there mello12,
    It sounds like you are not able to turn on your phone. You should use these steps in the following article to help resolve it, or setup service if needed:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

Maybe you are looking for

  • I can't get iTunes to install on Windows 8

    I can't get iTunes to install on Windows 8.  I click on the download link and it automatically jumps to the Thank you page without getting the run box to actually install the program.  I don't have the pop-up blocker enabled...any help?

  • Satellite L300 (PSLB9A) - No internet access after installing Vista SP2

    Just upgraded my Vista with Service Pack 2 and found that I cannot connect to any internet sites, have proved it is SP2 by rstoring to prior SP2 and all is OK, also reloaded the OS with my recovery disks and all works OK...... ....until I load SP2 th

  • ITunes account in another country

    When I was living in the US, I got a US iTunes account linked to a US credit card. I've since moved to Japan, and apparently I can't buy at the Japanese iTunes store with a US credit card even after I've changed the credit card's billing address to J

  • How to display the same field more than once in  report with diff. filters

    Hello, I have an RTF template I built out. There is a 1:M relationship of an opportunity:deal point. I want the user to be able to pass the opportunity and then see a report including all the deal points. The report looks something like this: Date: D

  • Agent being able to receive calls from 2 queues

                      I have UCCX 7.1 Express enhanced.  I have a request to add a queue for a new phone number to ring into.  My issue is that the agents that will be answering it are in 2 seperate queues now. So I have queue 1 and queue2 now and they w