MacBookPro 5,2 17", CPU underperforming
My MacBookPro, a Unibody 17" recently slowed down so much it was unusable. I upgraded to OS X Lion and thought that would help with the problem but it didn't.
I've done everything I could find, repairing permissions and verifying disc, cleaning up and doing maintenace with Onyx, Apple Hardware test, reinstalling Snow Leopard, reinstalling Lion, erasing Harddisc, reinstalling time after time and it all works okay just really sluggish
I finally got Snow Leopard to work a bit but when checking the Activity Monitor I noticed that only 15% max was used by the CPU. No matter what I was doing the CPU was between 80-90% idle
This could explain why my Mac was so sluggish, my Wacom Cintiq tablet frooze regularly, preview colomn in Finder took forever to show a simple 50 mB Tiff thumbnail and my Illustrator files took forever to open. There were apparantly no other programs draining the CPU, just a large part not being used at all.
After my final reinstalling of Lion and starting up with the Activity monitor on, I noticed uses up to 90% of the CPU. This was with the basic apps that come with Lion. As soon as (re-re-re) installed Adobe Creative suite it went back to 80/85% idle.
I've scanned the software with Sophos Antivirus and nothing was found.
As I live in Egypt, popping by a Mac Store and asking what's wrong is not really an option.
Can any of you more experienced Mac users give me an idea what to do?
I can't go on using less than a fifth of my processor and I can't repair permissions and empty caches every few minutes.
How can i kick my processor into working properly.
Thanks in advance
Hello again,
i change the SSD to HHD old. And the problem is totally solved.
Some idea? SSD not work well in Yosemite?
Similar Messages
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EtreCheck version: 1.9.11 (43) - report generated June 15, 2014 at 7:45:12 AM CDT
Hardware Information:
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 6:20:35
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (294.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.intego.Family-Protector.safe-boot (10.7.5 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.intego.commonservices.daemon.integod.plist Support
[running] com.intego.commonservices.daemon.taskmanager.plist Support
[loaded] com.intego.commonservices.icalserver.plist Support
[loaded] com.intego.commonservices.metrics.kschecker.plist Support
[running] com.intego.Family-Protector.daemon.plist Support
[running] com.intego.netbarrier.daemon.logger.plist Support
[running] com.intego.netbarrier.daemon.monitor.plist Support
[running] com.intego.netbarrier.daemon.plist Support
[running] com.intego.netupdate.daemon.plist Support
[running] com.intego.PersonalBackup.daemon.plist Support
[loaded] com.intego.virusbarrier.daemon.emlparser.plist Support
[running] com.intego.virusbarrier.daemon.logger.plist Support
[running] com.intego.virusbarrier.daemon.plist Support
[running] com.intego.virusbarrier.daemon.scanner.plist Support
[running] com.intego.WashingMachine.service.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[running] com.intego.commonservices.integomenu.plist Support
[loaded] com.intego.commonservices.taskmanager.plist Support
[loaded] com.intego.commonservices.uninstaller.plist Support
[running] com.intego.Family-Protector.agent.plist Support
[loaded] com.intego.netbarrier.alert.plist Support
[running] com.intego.netupdate.agent.plist Support
[loaded] com.intego.personalbackup.agent.plist Support
[loaded] com.intego.virusbarrier.alert.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
VirusBarrier X6
Antispam Engine
iTunesHelper
Activity Monitor
Dropbox 1.40.07 PM
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 190.62 GB
Destinations:
My Passport [Local] (Last used)
Total size: 464.98 GB
Total number of backups: 19
Oldest backup: 2012-07-22 00:08:58 +0000
Last backup: 2014-06-14 17:10:32 +0000
Size of backup disk: Too small
Backup size 464.98 GB < (Disk used 190.62 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% Activity Monitor
1% sysmond
0% ps
0% aosnotifyd
Top Processes by Memory:
217 MB mds_stores
152 MB com.apple.IconServicesAgent
111 MB Safari
94 MB softwareupdated
49 MB WindowServer
Virtual Memory Information:
1018 MB Free RAM
1.41 GB Active RAM
604 MB Inactive RAM
1021 MB Wired RAM
1.65 GB Page-ins
0 B Page-outsI uninstalled all of the Intego products. I restarted the laptop, also ran disk repair and permissions repair again. Then allowed the machine to run with no apps active, just in case the OS was perfroming cleanup funtions. Results: No discernible improvement in performance. The kernal_task shows 500+% and the CPU graph shows 70%-80%.
There is one hardware issue: The magsafe battery port stopped charging the battery, so the laptop must be plugged in all the time.
Stan
EtreCheck version: 1.9.12 (48)
Report generated June 16, 2014 at 8:05:11 AM CDT
Hardware Information:
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 21:8:4
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (293.77 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:
VirusBarrier X6
Antispam Engine
iTunesHelper
Activity Monitor
Dropbox 1.40.07 PM
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 191.37 GB
Destinations:
My Passport [Local] (Last used)
Total size: 464.98 GB
Total number of backups: 19
Oldest backup: 2012-07-22 00:08:58 +0000
Last backup: 2014-06-14 17:10:32 +0000
Size of backup disk: Too small
Backup size 464.98 GB < (Disk used 191.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
5% WindowServer
3% Activity Monitor
3% com.apple.WebKit.WebContent
1% hidd
0% sysmond
Top Processes by Memory:
168 MB softwareupdated
139 MB com.apple.IconServicesAgent
123 MB Safari
119 MB installd
115 MB mds_stores
Virtual Memory Information:
498 MB Free RAM
1.62 GB Active RAM
927 MB Inactive RAM
998 MB Wired RAM
1.18 GB Page-ins
400 KB Page-outs -
MacBookPro 15" CPU whine: how to test, samples as .mp3
My W8614… MacBook Pro 15" still has the CPU whine, both with the power adapter plugged in (lower volume) and unplugged (higher volume). It emanates from both speakers even when the speakers are muted (volume zero).
My guess for the root cause is not separating analog and digital circuitry
properly.
I put up recordings of the CPU whine at
http://www.heusser.com/pub/macbookpronoise/noiseonbattery.mp3
The Utility SystemLoad (http://www.bresink.de/osx/SystemLoad.html) will
play the scale on the MacBook Pro by loading the processors
http://www.heusser.com/pub/macbookpronoise/noisebatteryscale.mp3
I will try to get it replaced under the 14d DoA policy.
12" PB G4/1.2GHz- Mac Book Pro - 12" iB G3/500 MHz - PowerMac G4/450 MHz Mac OS X (10.4.6)I haven't got used to mine since it came in February. I remember going to the Apple store to see about the whine and one of their staff told me to use photobooth to fix it!
Whining MacBook Pros arent allowed to be turned on in my school as it causes irritation to everyone! -
HOW TO DISABLE CPU behavior when no battery inside macbookpro ?
I realized, when i do not have the abttery inside the macbook, what i do not fotne, to save chargecycles, that my cpu wil not go above 1ghz. i observed this with the use of the coreduotemp application, wich can be free downloaded and monitors temperature and cpu speed of your macbook. i wrote to the developper, and he confirms that observation, so it is not an software bug.
First, i invite you to test this on your macs and report, and secound i would like to have a solution, i bought this mac for power, not for slow power.
maybe someone knows how to disable this behavior, thxIf your MBP is consistently running at 80°C or higher, there is probably a problem with it... My machine idles around 54°C (when connected to an external monitor -- less without) and maxes around 75°C when the processor and GPU are being pushed (i.e. video intense gaming).
Additionally, the MBP's battery is not Lithium Ion -- it is Lithium Polymer -- and is designed to be used IN the laptop. You are worrying about nothing (or next to nothing); even if your theory is correct, you are perhaps talking about a 5% decrease in the overall lifespan of the battery...if you think that is worth the possibility of data loss, then I guess running without the battery is for you...
However, you will not be able to disable the down-throttle of the CPU speed. -
MacBookPro CPU temperature is over 90 degrees while playing video
Hello
I have MacBook Pro (details are on the screenshots). When it plays video CPU tempriture goes over 90 degrees and fan makes big noises. Is this normal? or should I change speed of fan and make it faster for better cooling?
Thanks
George90c during video playback is fine. If your temperature went above 100c, I would start to get concerned.
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MacbookPro High CPU, Power Drain, and Heats
Hey. I have just noticed my Macbook Pro has some problems: it has a high CPU usage, high energy impact, and high temperature.
This still happens when the laptop is idle. The temperature's around 70Celcius. In activity monitor, it doesn't show any apps using significant energy, but you can see a drastic battery drain.
I've attached some images.
Thanks for any help!
IanIan,
have you tried resetting your MacBook Pro’s System Management Controller? -
I am consierding updating my old 2009 MacBookPro which is just used as a desk top and am interested in finding the answer to the above question.
Looks like the MBP...
Geekbench:
12203/13428*
Geekbench:
7241/7970*
http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i7-2.7- 15-mid-2012-retina-display-specs.html
http://www.everymac.com/systems/apple/imac/specs/imac-core-i5-2.5-21-inch-alumin um-mid-2011-thunderbolt-specs.html
Even beats the 17/27"...
http://www.everymac.com/systems/apple/imac/specs/imac-core-i7-3.4-27-inch-alumin um-mid-2011-thunderbolt-specs.html -
my 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort ... ran CleanMyMac and freed up about 30GB of space but didn't help ... ran AdwareMedic so that's been sorted but the other issues that came up on the EtreCheck I need help with however i can't figure out how to paste the results on this page
thanks thomas ... here it comes
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 5:03:07 PM GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2009) (Verified)
MacBook Pro - model: MacBookPro5,2
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1920 x 1200
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:5:36
Disk Information: ℹ️
FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
[redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
/etc/hosts - Count: 29 - Corrupt!
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Support]
/System/Library/Extensions
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
/System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
[not loaded] com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
[not loaded] com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
[not loaded] com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Firewall: Path: /Library/StartupItems/Firewall
RetroRun: Path: /Library/StartupItems/RetroRun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.versioncueCS3.plist [Support]
[loaded] com.adobe.versioncueCS4.plist [Support]
[running] com.atomicbird.macaroni.launchd.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.prosofteng.DGMonitor.plist [Support]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
CNQL1210_ButtonManager ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
System Events ApplicationHidden (/System/Library/CoreServices/System Events.app)
Mail Application (/Applications/Mail.app)
Firefox Application (/Applications/Firefox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Calendar Application (/Applications/Calendar.app)
Skype Application (/Applications/Skype.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
MouseWorks Background Application (/Library/Application Support/Kensington/MouseWorks.prefPane/Contents/Resources/Support/MouseWorks Background.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
EPPEX Plugin: Version: 3.0.0.0 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Support]
PDEPrint: Version: 2.0 [Support]
DirectorShockwave: Version: 11.5.2r602 [Support]
PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
DivXBrowserPlugin: Version: 1.3 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
QuickTime Plugin: Version: 6.5.1
fbplugin_1_0_0: Version: Unknown [Support]
Safari Extensions: ℹ️
Ultimate [Installed]
3rd Party Preference Panes: ℹ️
ASM [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Macaroni [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
G-DRIVE Mini [Local]
Total size: 999.86 GB
Total number of backups: 7
Oldest backup: 2014-07-09 00:13:07 +0000
Last backup: 2014-12-10 22:18:57 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% firefox
1% mds_stores
0% mdworker
0% Skype
Top Processes by Memory: ℹ️
348 MB firefox
137 MB Skype
122 MB mds_stores
120 MB com.apple.IconServicesAgent
73 MB Dropbox
Virtual Memory Information: ℹ️
1.26 GB Free RAM
1.74 GB Active RAM
477 MB Inactive RAM
543 MB Wired RAM
503 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 04:58:09 PM Self test - passed
Dec 29, 2014, 10:58:04 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
Dec 29, 2014, 10:54:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
Dec 29, 2014, 10:52:33 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
Dec 29, 2014, 10:50:24 AM /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang -
Help! MASSIVE MacbookPro ISSUES with all mac softwares - diagnostic report incl.
Hello all,
I have posted something almost 1 year ago but never got a reply.. The issues became so bad lately that even checking emails becomes a performance (for my nerves..)
My computer is a Macbookpro from mid-2012 OSX 10.8.5
bought in 2013, in france (azerty keyboard)
(NOTE: I'm french, so some of my terms might be a translation of the error messages i get in my descriptions)
The 2 browsers I'm using (ideally in parallel) are Safari & Chrome, I have their latest versions for both ot them
The programs i'm mostly using are : those 2 browsers, textedit, itunes, sometimes preview and rarely iphoto (but nowadays, only safari and textedit, as every click already takes up to 40sec...)
Here are the issues I'm experiencing daily:
- Any click, any command takes a min. of 5sec to be fullfiled - sometimes up to 30sec - be it wanting to switch from one progr to another or turning the volume up/down via the keyboard)
- Rainbow ball spinning at almost every click i make..
- When i open a finder window, it takes min. a few seconds, up to 10sec for its content to appear
- If 2 finder windws are open, sometimes clicking on one of them does not put in the front (the other window remains, overlapping the one i'm selecting though)
- same thing happens with a finder window and itunes
- Pages on ANY browser take sometimes up to 40 sec to load
- Chrome gives me all the time the message that "the pages so and so won't respond" and that i can either "wait" or "close" those windows.. waiting moslty won't help.. - i have to quit the program.. wich mosly doesn't work.. so i try to force quit..which also sometimes doesn't work..or only after several minutes...
- When opening a progr. in the dock bar, the prog icon keeps bouncing over and over (takes between 15sec-1mn for the program to open, nomatter which one)
- Lately, when reopening Chrome, some tabs are missing : not being retaured, they are just ..gone.
In SAFARI:
- as soon as not ON a tab left open on browser, the page is first completely WHITE (takes up to 30sec for content to appear)
- Safari "force reloads" all page and tabs open several times a day, lately directly after restarting the browser
- After force reloading, the page happen to be blank, and/or no address in the url bar : i have to click the "back" arrow, in order to make the url reappear,
-..but sometimes even this isn't possible, though the name of the page is still showing on the tab window
- After a force reload, pages such as youtube display as a simple text content - have to REload for the page to display properly
- Computer often freezes sometimes completely,
.. and the mouse disappears
.. sometimes so hard (rainbow ball spinning non stop) that i can't force quit, not even shut down properly (exit through the "physical" start button as only chance)
- Computer sometimes freezes but by making a restart on his own : screen becomes blue, grey, everything disappears, big start button symbol appears on screen with message in several languages and computer restarts on his own..
- Dock/program bar sometimes won't show up.. all i can do is restart the computer
- Force-Quitting programs can take up to 2 to 10 min until the force quit window appears...
- Computer generates aliases or copies (?) of documents, that can't be open anyway, adding things in the name of doc such as "NAME.rtf.sb-0352fd77-9bU6Yb"
- Bottom line : Mac softwares (and NO other!) crash or freeze on regular basis (such as : textedit, safari, iphoto, preview etc.), they mostly show not to be responding in the force quit window
...But sometimes, one of these programs won't respond BUT no sign of it in the force quit window
- Dashboard always takes 10 to 40 sec to make information/content appear
ISSUES that occured ONCE lately:
- was looking for files via the search field of the finder, it worked normally until it became all blank and nothing, not a single file would show - had to restart computer
- could not make a copy-paste anymore from one tab to my tab with gmail account - had to restart computer.
Desperately trying to improve if not solve those problems I happen to do more and more often those things:
onyx automation and clean
erasing cache in chrome and safari
checking the disk with utility disk (always says it's all fine!)
repairing the "rights" via utility disk progr.
(if i happen do it every day : i happen to have an endless list each time of repaired issues)
I also start the computer with cmd+alt+p+r.. never changed anyhting
I recently did the SMC restart.. didn't change a thing
I'm desperate !
Bottom line : those problems occur ever since 2 months after i bought this computer (new!), giving it for repair 3 times and deinstalling + reinstalling the whole system 5 TIMES NEVER changed anything.. Even partitioning the disk, by following someones advice didn't change anything.. As a matter of a fact, the problems are recurrent and only becoming worse and worse...
Last but not least, it's been 2 months now that the trackpad is "dead"..i can't press it anymore and have to use the "finger tip" mode or whatever it's called..
Thank you for taking the time to read, I'd be super grateful for any help!
HERE IS THE LAST (todays) DIAGNOSTIC REPORT TOO:
Process: mDNSResponder [42]
Path: /usr/sbin/mDNSResponder
Identifier: mDNSResponder
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 65
Date/Time: 2015-04-04 15:55:28.762 +0200
OS Version: Mac OS X 10.8.5 (12F2501)
Report Version: 10
Crashed Thread: 2
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000038
VM Regions Near 0x38:
-->
__TEXT 000000010ab9e000-000000010ac2e000 [ 576K] r-x/rwx SM=COW /usr/sbin/mDNSResponder
Application Specific Information:
mDNSResponder mDNSResponder-379.38.1 (Apr 25 2013 19:19:56)
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c670686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c66fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff86a44233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff86a49916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff86a490e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff86a57dd1 CFRunLoopRun + 97
6 mDNSResponder 0x000000010ab9fca4 main + 3362
7 mDNSResponder 0x000000010abd26ac start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c672d16 kevent + 10
1 libdispatch.dylib 0x00007fff88aacdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff88aac9ee _dispatch_mgr_thread + 54
Thread 2 Crashed:
0 mDNSResponder 0x000000010aba42bd mDNS_Lock_ + 24
1 mDNSResponder 0x000000010abf5ac8 tcpConnectionCallback + 199
2 mDNSResponder 0x000000010abccfc7 tcpKQSocketCallback + 374
3 mDNSResponder 0x000000010abb03f9 KQueueLoop + 3003
4 libsystem_c.dylib 0x00007fff87c0b772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff87bf81a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c6726d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c0df1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c0dce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87bf8191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c6726d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c0df1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c0dce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87bf8191 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x41876e62157f7935 rbx: 0x0000000000000000 rcx: 0x00000000000fc080 rdx: 0x00000000000f9e60
rdi: 0x0000000000000000 rsi: 0x000000010ac1e6ee rbp: 0x000000010aecc2a0 rsp: 0x000000010aecc280
r8: 0x000000000000001c r9: 0x000000004de38472 r10: 0x0000000000000000 r11: 0x000000004de38472
r12: 0x000000010ac3ac40 r13: 0x000000010aecc420 r14: 0x000000010ac1e6ee r15: 0x0000000000000000
rip: 0x000000010aba42bd rfl: 0x0000000000010206 cr2: 0x0000000000000038
Logical CPU: 2
Binary Images:
0x10ab9e000 - 0x10ac2dfff mDNSResponder (???) <1792F6EF-2D34-3047-89FC-1643D1C5C214> /usr/sbin/mDNSResponder
0x10ac5a000 - 0x10ac5bfff com.apple.webcontentfilter.WebFilterDNS (2.0 - 5) <7D53E6E9-BBF7-3A82-A758-557815123A5B> /System/Library/PrivateFrameworks/WebFilterDNS.framework/Versions/A/WebFilterDN S
0x10ac61000 - 0x10ac62fff com.apple.DeviceToDeviceManager (31.0 - 29) <6ADF4070-B53A-3CA5-888F-09D37FADC05F> /System/Library/PrivateFrameworks/DeviceToDeviceManager.framework/Versions/A/De viceToDeviceManager
0x10accb000 - 0x10acccfff com.apple.BluetoothD2DManagerPlugin (4.1.7 - 4.1.7f5) <73068841-54B7-3BC4-A765-A3F1B9908B06> /System/Library/PrivateFrameworks/DeviceToDeviceManager.framework/PlugIns/Bluet ooth.bundle/Contents/MacOS/Bluetooth
0x10acd1000 - 0x10acd4fff com.apple.airport.d2d (2.4 - 240.1) <76CD41A4-1F6E-378C-8182-E5D2E89F050D> /System/Library/PrivateFrameworks/DeviceToDeviceManager.framework/PlugIns/WiFi. bundle/Contents/MacOS/WiFi
0x7fff6a79e000 - 0x7fff6a7d293f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff841f0000 - 0x7fff842edff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff84419000 - 0x7fff8441afff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8441b000 - 0x7fff84423ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff84424000 - 0x7fff84428ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff84c08000 - 0x7fff84c33fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff84e16000 - 0x7fff84e16fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff84ee6000 - 0x7fff84ef3fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff85162000 - 0x7fff85164fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff85165000 - 0x7fff85166fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff865e4000 - 0x7fff865f1ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff869fc000 - 0x7fff86a00fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff86a05000 - 0x7fff86a13ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff86a14000 - 0x7fff86bfeff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff86de2000 - 0x7fff86de2fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff87092000 - 0x7fff870a5ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff870aa000 - 0x7fff870d8ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff870d9000 - 0x7fff8718bff7 com.apple.LaunchServices (539.12 - 539.12) <A57EA823-BC17-3794-818F-72F241E22725> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff87195000 - 0x7fff871e6ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8732e000 - 0x7fff8738dfff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff877b3000 - 0x7fff877ffff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff87800000 - 0x7fff87881fff com.apple.Metadata (10.7.0 - 707.13) <A3690F85-076C-3D42-9FA7-5C98167029E1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff87b0e000 - 0x7fff87b1cfff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff87bf7000 - 0x7fff87cc3ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff87cfb000 - 0x7fff87d69fff com.apple.framework.IOKit (2.0.1 - 755.42.2) <18E64CC5-2671-3C47-B2C6-0EEEDF899461> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff87dc5000 - 0x7fff87dccfff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff88591000 - 0x7fff88595fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x7fff88596000 - 0x7fff8859cfff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8859d000 - 0x7fff885a0ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff885a1000 - 0x7fff885cafff libsandbox.1.dylib (220.4) <E3CEE0A1-9602-31F7-8FF9-42B7B74E8592> /usr/lib/libsandbox.1.dylib
0x7fff88655000 - 0x7fff88752fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff887f4000 - 0x7fff887fffff libsystem_notify.dylib (98.6) <1E490CB2-9311-3B36-8372-37D3FB0FD818> /usr/lib/system/libsystem_notify.dylib
0x7fff88aa8000 - 0x7fff88abdff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88abe000 - 0x7fff88c33fff com.apple.CFNetwork (596.6.3 - 596.6.3) <883CE0E5-17B6-3227-B7B1-0CCC16D2739E> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff88c34000 - 0x7fff88c39fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff88c56000 - 0x7fff88e56fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff89bfb000 - 0x7fff89c00fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff89e71000 - 0x7fff89e71fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff89eb9000 - 0x7fff89edeff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89eec000 - 0x7fff89f3bff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8a400000 - 0x7fff8a469fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8a971000 - 0x7fff8a972ff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
0x7fff8aa32000 - 0x7fff8ad03fff com.apple.security (7.0 - 55719.16.6) <E00808AF-B6C5-3EBA-A604-A97E203E7D1B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8b02b000 - 0x7fff8b02dff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8b02e000 - 0x7fff8b09bff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8b09c000 - 0x7fff8b1b492f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8b1b5000 - 0x7fff8b21dff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8b30b000 - 0x7fff8b313fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8b317000 - 0x7fff8b62eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8b9f3000 - 0x7fff8ba29fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8c5b2000 - 0x7fff8c5e3ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c5e4000 - 0x7fff8c5eafff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8c60c000 - 0x7fff8c61aff7 libkxld.dylib (2050.48.15) <11B0E186-E47C-3833-882C-317BC0E1C10D> /usr/lib/system/libkxld.dylib
0x7fff8c61b000 - 0x7fff8c632fff com.apple.CFOpenDirectory (10.8 - 151.10) <10F41DA4-AD54-3F52-B898-588D9A117171> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8c660000 - 0x7fff8c67bff7 libsystem_kernel.dylib (2050.48.15) <3415C7F3-5807-3F5E-ABB1-EDD9494DB207> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c702000 - 0x7fff8c78fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8cc98000 - 0x7fff8ccaaff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff8d026000 - 0x7fff8d035ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8d2ba000 - 0x7fff8d619fff com.apple.Foundation (6.8 - 945.19) <C98E55BA-553B-314B-B056-849FFB20C220> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8da6a000 - 0x7fff8da6bff7 libsystem_sandbox.dylib (220.4) <E2A3D8A9-80A3-3666-8D8B-D22829C2B0EC> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8da6c000 - 0x7fff8da72ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8dda4000 - 0x7fff8de4aff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8dee8000 - 0x7fff8df09ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff8e0c8000 - 0x7fff8e0dffff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8e67a000 - 0x7fff8e681ff7 libcopyfile.dylib (89.0.70) <30824A67-6743-3D99-8DC3-92578FA9D7CB> /usr/lib/system/libcopyfile.dylib
0x7fff8f3b8000 - 0x7fff8f3daff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff90156000 - 0x7fff90157fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff90158000 - 0x7fff90159ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff90bf3000 - 0x7fff90bf4ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 38
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4696
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=80.1M resident=29.4M(37%) swapped_out_or_unallocated=50.7M(63%)
Writable regions: Total=60.7M written=1348K(2%) resident=1256K(2%) swapped_out=384K(1%) unallocated=59.5M(98%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 50.4M
MALLOC guard page 32K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 8K
__DATA 3300K
__LINKEDIT 52.3M
__TEXT 27.8M
__UNICODE 544K
mapped file 32K
shared memory 12K
=========== =======
TOTAL 200.4Mdeekaygee wrote:
Csound1 wrote:
Open Contacts, see what accounts are attached to it, only the contacts in the iCloud account 'pushes' to iCloud.
Understood. But if I really want the iCloud contacts to synchronize with the contacts "On My Mac", do I have to manually copy and paste (or drag) in the Contacts application? Is this really the definition of "synchronization" ?
Again. The 'On My Mac' account is a local account, it's on your Mac (hence the name) but not anywhere else.
You may be trying to sync it to iCloud but you will fail, put the contacts where they need to be, if you want them distributed by iCloud they will need to be in the iCloud account.
One simple way to move them is to export the On My Mac account to a vcard file and then import the vcard file into the iCloud account (do all this in Contacts, not the website)
deekaygee wrote:
Additionally - will the iCloud contacts remain visibile on the computer when a web connection is unavailable? And - if so - what is the function of "On My Mac" contacts. (Just a bit confused over the concept, I suppose...)
Yes to the first question and as for the second, if you didn't have iCloud where would you keep your contacts? -
The spinning colorwheel come up frequently on my MacbookPro, how do i speed up my computer?
I have a MacBookPro that i use for DJing. I frequently get the spinning colorwheel. How do i stop that from coming up so often. I've increased my RAM from 4GB to 8GB. My original 320GB HD was replaced by a 500GB HD at the Apple Store when the original one failed. At this time I cannot upgade to OS X Yosemite, until my DJ software is certified to run on it. I'm running OS X 10.9.5 right now.
I saw in other posts a link to EtreCheck to get info from my Mac. I've pasted it below.
Problem description:
The spinning color wheel shows up frequently on my MacbookPro
EtreCheck version: 2.0.11 (98)
Report generated December 2, 2014 at 3:05:30 PM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,3
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 3:12:35
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (382.70 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.6.0 - SDK 10.8) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.6.0 - SDK 10.8) Support
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.6.0 - SDK 10.8) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.6.0 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) Support
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) Support
[not loaded] com.rane.driver.sl3.10.6 (1.3.4f1 - SDK 10.6) Support
[loaded] com.serato.usb.kext (2.3.0) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
[not loaded] jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6) Support
Launch Daemons: ℹ️
[running] com.rane.sl3.daemon.plist Support
User Launch Agents: ℹ️
[invalid?] com.amazon.cloud-player.plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MyDriveConnect Application (/Applications/MyDriveConnect.app)
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
NIHardwareAgent ApplicationHidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
DDJ-SZ AutoLauncher Application (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
DDJ-SZ AutoLauncher Application (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.3r633 Support
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
User Internet Plug-ins: ℹ️
Stamps.com: Version: 1.1.13 Support
Audio Plug-ins: ℹ️
SeratoVirtualAudioPlugIn: Version: 1.0.11 Support
3rd Party Preference Panes: ℹ️
Native Instruments USB Audio Support
SL 3 Audio Control Panel Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
55% systemstats
29% Google Chrome
15% coreaudiod
13% WindowServer
2% hidd
Top Processes by Memory: ℹ️
4.71 GB systemstats
369 MB Google Chrome
137 MB mds
137 MB com.apple.IconServicesAgent
103 MB Finder
Virtual Memory Information: ℹ️
40 MB Free RAM
3.80 GB Active RAM
3.77 GB Inactive RAM
709 MB Wired RAM
3.76 GB Page-ins
29 KB Page-outsWhen you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBookPro has slowed significantly. I have cleaned it with CleanMyMac2 but it did not help. I have cleaned iPhoto and emptied the trash.
Any suggestions are appreciated.
thanks,
jim,Thanks for the help....
stevejobsfan0123 wrote:
First off, uninstall CleanMyMac, it's a scam. http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Next, run EtreCheck, which will give us information about your system: http://etresoft.com/etrecheck.
Problem description:
MacBookPro running very slowly. Three minutes to open Safari. Four to open iPhoto.
EtreCheck version: 2.0.9 (96)
Report generated October 31, 2014 at 9:11:03 PM CDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 4:25:31
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Dummy (disk1) / [Startup]: 318.84 GB (210.08 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Canon MP620 series
Generic Mass Storage 4.03 GB
S.M.A.R.T. Status: Verified
IPHOTO (disk2s1) /Volumes/IPHOTO : 4.03 GB (3.84 GB free)
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
Canon IJ Network Scanner Selector2 Application (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Safari ApplicationHidden (/Applications/Safari.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Mathematica: Version: 9.0.1.4092152 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Omnibar
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Dummy: Disk size: 318.84 GB Disk used: 108.76 GB
Destinations:
BackUp [Local]
Total size: 319.94 GB
Total number of backups: 3
Oldest backup: 2014-09-11 14:40:53 +0000
Last backup: 2014-10-15 17:08:07 +0000
Size of backup disk: Too small
Backup size 319.94 GB < (Disk used 108.76 GB X 3)
Top Processes by CPU: ℹ️
8% mds
6% WindowServer
0% AppleSpell
0% ps
0% askpermissiond
Top Processes by Memory: ℹ️
588 MB com.apple.WebKit.WebContent
133 MB Safari
69 MB Preview
56 MB CalendarAgent
56 MB WindowServer
Virtual Memory Information: ℹ️
73 MB Free RAM
1.28 GB Active RAM
1.21 GB Inactive RAM
1.03 GB Wired RAM
2.63 GB Page-ins
26 MB Page-outs -
Mail is using 100% CPU processes - wondering if I possibly have the answer?
Hi...
I have a big problem with Mail using all the CPU processes but may just have found a possible solution. I'm posting to see if anyone else shares this problem or can shed some light on whether or not this is a possible solution.
_*The Problem*_
Over the past couple of weeks, I've noticed that Mail is using on average 100% of the processes and sometimes up to 168% (I have screenshots to prove it). My 17" MacBookPro gets very, very hot and the fans spin up to cool it down so it's obviously not right as it's never done this before. I can only use Mail intermittently now as the machine overheats quickly soon after Mail starts up. As a result, the CPU is being hammered so I can't now use Mail or other CPU intensive applications properly, which is a big problem.
I've used the iStatPro widget to verify that Mail is constantly using 100% of the CPU processes. I've also verified this using Utilities / Activity Monitor. When the Activity Monitor application loads, I've selected Mail from the list of Process Names and then clicked Inspect. I've managed to identify the parent process as being launchd (110) which is using all the CPU power. Here are some other stats for this parent process:
%CPU 95.56 (at that specific instance)
Threads 15
Ports 275
CPU Time 3:30.55
Context Switches 310968
Faults 65795
Page Ins 1
Mach Messages In 272627
Mach Messages Out 65025
Mach System Calls 1459878
Unix System Calls 103120
I guess the important bit is the first bit that says 95.56%.
I have screenshots to back this up but no way of posting them here. I have also managed to use Activity Monitor to generate sample data that the process is creating and again there is no way of posting an attachment here but there is lots of sample data from the process to look at. I've compared the sample data from my MacBookPro to a colleagues machine and the difference between the sample data is enormous. There is obviously something very wrong happening.
Here's some basic info about my machine, with the serial number removed:
Hardware Overview:
Model Name: MacBook Pro 17"
Model Identifier: MacBookPro2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP21.00A5.B08
SMC Version: 1.14f5
Sudden Motion Sensor:
State: Enabled
System Software Overview:
System Version: Mac OS X 10.5.6 (9G55)
Kernel Version: Darwin 9.6.0
Boot Mode: Normal
Time since boot: 1:44
_*The Possible Solution??*_
I recently installed a Beta version of Daylite 3 as I was interested in the application and remembered that it integrates closely with Mail. I wondered if Daylite was constantly trying to communicate with Mail and having problems. Having uninstalled Daylite 3, the problem of Mail using all the processes has so far not reappeared. Mail is now using very little of the CPU processes as is usual. However, I'm currently at home instead of on my network at the office so I'll wait to see if the problem still fails to appear when at work.
I know other people have had problems with Mail using 100% of the processes. Have you also installed Daylite 3? There has been some talk of Flip4Mac being a possible culprit but I use Flip4Mac and haven't previously had the problem. The only recent change and connection I can think of is an install of Daylite 3.
I don't want to talk down Daylite 3 but it's the only thing I can think of and having uninstalled it, the problem hasn't occurred. I hope I have stumbled across the solution but any thoughts, shared experiences or feedback would be greatly appreciated...
Many Thanks,
NigelHi...
Thanks for the post. Not sure what you mean when you say "What does Mail say it's doing?" Can you be more specific and supply specific instructions to follow so that I can give you the information you need?
I've sampled the process but can't post any attachments on the forum. I've listed what the Activity Monitor stats are saying at the top level in the post above.
This is a serious problem that's hammering my machine and making it overheat and almost making it unusable. Any feedback or instructions anyone can give me for what info to supply to help you determine what the issue is would be greatly appreciated. I'm hoping to find a solution here rather than have the machine overheat permanently and eventually fail, leaving me to sort it out with AppleCare.
Help!
Clown Guy -
10.9.2 update bricked my MacBookPro
All was well running OS 10.9.1 on my 2007 MacBookPro with Core2Duo processor.
Then came the OS 10.9.2 update. First it caused the crash report function to peg the CPU, running more threads until it topped out at 8.
Repaired the disk permissions twice. Rebooted gracefully several times. But the new problem persisted.
Finally on the seventh reboot, the system reached the login screen. I could not finish typing a password before a hard hang left the system entirely unresponsive. After a few minutes, I forced a reboot with the power button.
Now the system is bricked, all thanks to a poison update.
The question is how do I get past this poisonous update, which seems to have impacted the firmware as well, because now the system will not boot from known good alternate boot media.Thank you Bob. I should have tried harder to get the MacBookPro to respond to boot-time keypresses. It took several tries to force firmware to boot from an alternate OS image on external drive, but when that finally worked, I realized that the OS 10.9.2 upgrade damage was limited to the OS boot and recovery partitions on the internal SSD
I'll conceed that OS X is not my first & best platform, and I force OS X to coexist in a corporate ecosystem dominated by Linux and Windows.
Likely third-party drivers clobbered by OS 10.9.2 which ran fine up through 10.9.1 include:
1. remote video projector link provided by AirParrot since Apple does not support AirPlay in the OS on my older 2007 MacBook Pro despite having dedicated GPU that's capable.
2. third-party NTFS to get complete functionality
3. third-party WiFi drivers for spectrum analysis
4. third-party tool to force OS X to support TRIM on non-Apple SSD.
The freshly installed image of OS 10.9.2 thats working now on the internal SSD will be replicated to external drive prior to installing any of those four items. -
Support for slow macbookpro 3.06 ghz 10.7.5
Hi all,
my macbookpro is been running slow and having problems for a while now, I've reached the point where it makes it really difficult to work, perhaps the fact that I've a large amount of data on my disk could be parlty the problem. I noticed another thread where they've been use etercheck tool in order to pinpoint issues and get some support so I was hopefull that someone would kindly give me some feedback, here is my report:
Hardware Information:
MacBook Pro (17-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,2
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9600M GT - VRAM: 512 MB
NVIDIA GeForce 9400M - VRAM: 256 MB
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
VirtualBox: Path: /Library/StartupItems/VirtualBox
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 23 days 9:15:14
Disk Information:
ST9500420ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (35.69 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Broadcom Corp BCM2046A
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.14)
org.virtualbox.kext.VBoxUSB (4.1.14)
org.virtualbox.kext.VBoxNetFlt (4.1.14)
org.virtualbox.kext.VBoxNetAdp (4.1.14)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.adobe.versioncueCS3.plist
[loaded] com.macromates.auth_server.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.noiseindustries.FxFactory.plist
[loaded] com.rogueamoeba.hermes.plist
[loaded] com.sierrawireless.SwitchTool.plist
[not loaded] com.teamviewer.teamviewer_service.plist
[loaded] cx.pow.firewall.plist
[not loaded] org.freedesktop.dbus-system.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
[loaded] com.wacom.wacomtablet.plist
[not loaded] org.freedesktop.dbus-session.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.[...].plist
[loaded] cx.pow.powd.plist
[not loaded] org.virtualbox.vboxwebsrv.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Microsoft AU Daemon
iTunesHelper
AdobeResourceSynchronizer
GetBackupAgent
Backup Engine
MagicMenu
3G Watcher
AirCard Watcher
uTorrent
HP Scheduler
3rd Party Preference Panes:
Adobe Version Cue CS3
Déjà Vu
Flash Player
Growl
MySQL
Perian
WacomTablet
Internet Plug-ins::
DirectorShockwave: Version: 11.6.5r635
WacomNetscape: Version: 1.1.0-5
WacomSafari: Version: 1.1.0-5
AdobePDFViewerNPAPI: Version: 11.0.01 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6
Silverlight: Version: 5.1.10411.0 - SDK 10.6
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.1.0
AdobePDFViewer: Version: 11.0.01 - SDK 10.6
JavaAppletPlugin: Version: 14.8.0 - SDK 10.7 Outdated! Update
Bad Fonts:
None
Old applications:
Transmission: Version: 2.31 - SDK 10.0
/Applications/Transmission.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% git
5% firefox
1% plugin-container
1% EtreCheck
0% WindowServer
Top Processes by Memory:
1004 MB firefox
143 MB Finder
74 MB mds
70 MB WindowServer
70 MB plugin-container
Virtual Memory Statistics:
876 MB Free RAM
1.54 GB Active RAM
796 MB Inactive RAM
590 MB Wired RAM
7.97 GB Page-ins
3.70 GB Page-outsYour Mac has been running for 23 days and since you have 4GB of RAM it may help to reboot once a week or so. Quitting browsers occasionally may help too.
You have 3GB of 'Page-outs' (in the Virtual Memory Statistics). This suggests you have run out of RAM at some point & the OS had to move the info onto the disk - this is a slow process, so you either need to run less apps or install more RAM. Cleaning up old apps may help reduce the amount of RAM you need, so run EtreCheck again in a week or so & see how the 'Page-outs' are doing.
Your boot disk is getting rather full, its is a spinning hard disk, so the performance will decrease the more data you store on it. The data fills from the outside edge towards the middle of the disk, the outside is fastest. If you can free up more space that can help you get better read & write speed. A 1TB disk will perform better with your ~460GB of data. I'd also back it up and boot from recovery mode & verify/ repair the boot disk http://pondini.org/OSX/DU6.html
Another option is to clone the disk to an external & then restore it back onto the the system - this effectively 'defragments' the disk, just have several backups if you plan to do this.
Check that any Huawei software is up to date - HWNetMgr and HWPortDetect are installed as startup items. If you don't need them look for uninstallers or instructions on Huawei's site, it's best not to load items into the system level if they are not needed
Virtualbox looks like it may be from last year (version 4.1.14), it is loading the extensions into the system, so it's important to update it.
See if your login items are causing issues…
Logout of your user account (in the Apple menu)
Log back in, but hold shift as you press the login button. This will disable the login items in your user account. If the Mac is better like this you know you need to remove or update login items.
Running uTorrent as a login item may use system resources that could be used elsewhere.
I'll mark this up like the other reports & add an explanation of the sections below the report.
tancredi wrote:
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
VirtualBox: Path: /Library/StartupItems/VirtualBox
Disk Information:
ST9500420ASG disk0 : (500.11 GB)
Macintosh HD (disk0s2) /: 499.25 GB (35.69 GB free)
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.14)
org.virtualbox.kext.VBoxUSB (4.1.14)
org.virtualbox.kext.VBoxNetFlt (4.1.14)
org.virtualbox.kext.VBoxNetAdp (4.1.14)
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.adobe.versioncueCS3.plist
[loaded] com.macromates.auth_server.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.noiseindustries.FxFactory.plist
[loaded] com.rogueamoeba.hermes.plist
[loaded] com.sierrawireless.SwitchTool.plist
[not loaded] com.teamviewer.teamviewer_service.plist
[loaded] cx.pow.firewall.plist
[not loaded] org.freedesktop.dbus-system.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
[loaded] com.wacom.wacomtablet.plist
[not loaded] org.freedesktop.dbus-session.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.[...].plist
[loaded] cx.pow.powd.plist
[not loaded] org.virtualbox.vboxwebsrv.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Microsoft AU Daemon
iTunesHelper
AdobeResourceSynchronizer
GetBackupAgent
Backup Engine
MagicMenu
3G Watcher
AirCard Watcher
uTorrent
HP Scheduler
3rd Party Preference Panes:
Adobe Version Cue CS3
Déjà Vu
Flash Player
Growl
MySQL
Perian
WacomTablet
Internet Plug-ins::
DirectorShockwave: Version: 11.6.5r635
WacomNetscape: Version: 1.1.0-5
WacomSafari: Version: 1.1.0-5
AdobePDFViewerNPAPI: Version: 11.0.01 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.117 - SDK 10.6
Silverlight: Version: 5.1.10411.0 - SDK 10.6
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 11.9.900.117 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.1.0
AdobePDFViewer: Version: 11.0.01 - SDK 10.6
JavaAppletPlugin: Version: 14.8.0 - SDK 10.7 Outdated! Update
Top Processes by Memory:
1004 MB firefox
70 MB plugin-container <<-- this may be because of older internet plugins
Virtual Memory Statistics:
3.70 GB Page-outs
Red items are loaded at the system level (not necessarily bad, but they have the potential to modify the OS).
Blue items are loaded at the user level
Pink items are to get attention :^)
Cleanup:
All the usual caveats apply, backup before you modify the system, delete the items (or move them to another disk or folder if you are worried about deleting the wrong thing) but ensure the originals are gone or updated.
Use the Finders "Go menu > Go to Folder…" when you need to open the hidden ~/Library (your users library).
Reboot for the system changes to take effect.
How to find updates:
The critical launchd jobs & kernel extensions use reverse domain notation e.g.
com.logmein.hamachi.plist means look at http://logmein.com for updates (if you don't recognize it removing it may be appropriate)
In short: You want to try to update or remove all the system level items.
Startup Items: Stored in /Library/StartupItems/
Startup Items have been discontinued by Apple since Mac OS 10.4. They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here. The developers are ignoring Apple guidelines by installing these - not a good sign.
Kernel Extensions: Stored in /Library/Extensions/
Kernel Extensions also load third party code, but they insert it into the 'core' of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.
Launchd jobs: several types
LaunchAgents - Stored in /Library/LaunchAgents
LaunchDaemons - Stored in /Library/LaunchDaemons
User LaunchAgents - Stored in ~/Library/LaunchAgents
These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also remove ['failed'], non-system jobs.
EtreCheck gives a status on launchd jobs…
[loaded] - a running job
[not loaded] - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)
[failed] - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.
User login items:
Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.
These are loaded at the 'User level', consider removing all of them whilst you troubleshoot. When you decide to re-add them ensure the software is up to date.
3rd Party Preference Panes: & Internet Plug-ins:
/Library/PreferencePanes/ and ~/Library/PreferencePanes/
/Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/
Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions. You can also right click to remove 3rd party preference panes in System preferences
Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.
Don't forget to also update Safari's extensions in it's preferences (if you have any).
Re-run EtreCheck after cleaning up to see if items have returned (some apps will reload the background jobs when re-opened, so either update or remove the software).
Hope that isn't too daunting, the OS should be better if there are less old items running at the system level.
Ask if any of it needs clarifying. -
After upgrade to Maverick, my macbookpro sometimes will shut down without notice then restart again
After upgrade to Maverick, my macbookpro sometimes will shut down without notice then restart again. During restart it says I have some error so it is shutting down. Dunno what heck is going on here. It has been like this after I updated to Maverick.
What happens? So regret to upgrade to Maverick.
Any help is much appreciated.
Report show this msg:
Anonymous UUID:
AEC00440-A382-ADBC-222D-0C26332AAB85
Thu Apr 3 22:02:40 2014
panic(cpu 3 caller 0xffffff7fa039bfb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80bdb05000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff808e423230 : 0xffffff801e022fa9
0xffffff808e4232b0 : 0xffffff7fa039bfb0
0xffffff808e423380 : 0xffffff7f9ea22eab
0xffffff808e423440 : 0xffffff7f9eaec49a
0xffffff808e423480 : 0xffffff7f9eaec50a
0xffffff808e4234f0 : 0xffffff7f9ed6b056
0xffffff808e423620 : 0xffffff7f9eb0fb39
0xffffff808e423640 : 0xffffff7f9ea298fd
0xffffff808e4236f0 : 0xffffff7f9ea27408
0xffffff808e4238f0 : 0xffffff7f9ea29531
0xffffff808e4239e0 : 0xffffff7f9f9d37a0
0xffffff808e423a40 : 0xffffff7f9f9d0522
0xffffff808e423ad0 : 0xffffff7f9f9badf6
0xffffff808e423b10 : 0xffffff7f9f9b1d3b
0xffffff808e423b70 : 0xffffff801e4cc7b6
0xffffff808e423b90 : 0xffffff801e4cddb1
0xffffff808e423bf0 : 0xffffff801e4cb81f
0xffffff808e423d40 : 0xffffff801e0b6558
0xffffff808e423e50 : 0xffffff801e026bf1
0xffffff808e423e80 : 0xffffff801e0139f5
0xffffff808e423ef0 : 0xffffff801e01e043
0xffffff808e423f70 : 0xffffff801e0c976d
0xffffff808e423fb0 : 0xffffff801e0f3b46
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@0 xffffff7fa038e000->0xffffff7fa03a0fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7fa0386000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9e928000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9e980000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7fa0389000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63C 159F]@0xffffff7f9e9d3000->0xffffff7f9ec3bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f9e9c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9e980000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f9ec46000->0xffffff7f9eeeffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9e9d3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f9f 970000->0xffffff7f9fa3afff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f9e6bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f9e9c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f9e980000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9e9d3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x000000001de00000
Kernel text base: 0xffffff801e000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 850827343616
last loaded kext at 264945197388: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7fa04a6000, size 65536)
last unloaded kext at 543414599453: com.apple.driver.AppleIntelMCEReporter
104 (addr 0xffffff7fa049e000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.AGPM
100.14.15
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.6.0f1
com.apple.GeForceTesla
8.2.4
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleMikeyDriver
2.6.0f1
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelHDGraphics
8.2.4
com.apple.driver.AppleIntelHDGraphicsFB
8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleIRController
325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.kext.triggers
1.0
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.nvidia.classic.NVDANV50HalTesla
8.2.4
com.apple.nvidia.classic.NVDAResmanTesla
8.2.4
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.iokit.IOSurface
91
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB Optical Mouse
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:nana4design,
some 15-inch Mid 2010 MacBook Pros are known to have a defective NVIDIA GPU. Since you’re getting GPU panics, yours might be one with the defect. Apple had a gratis servicing program for this model’s defect that lasted for three years from the date of the MacBook Pro’s purchase; they still offer the servicing program, but it is no longer guaranteed to be gratis. I’d recommend making an appointment at your nearest Apple store, to have them run their Video System Test on your MacBook Pro to confirm whether or not its NVIDIA GPU has this defect.
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