MacBookPro boot issue after iTunes update
MackBook Pro showing disc utility after iTunes Upgrade. Instead of restart, I am seeing disc utility.I am not sure if my data is safe if I choose reinstall option. Does it reinstall OS without touching data?
Sorry for the late update.
The issue was with the McAfee encryption agent. If you have it on your MacBook Pro and by any chance you need to reinstall/ upgrade the OS, it will not allow it. I was stuck in the situation where it prevented any re-installation or roll back. The issue was solved only when I could get the HD decrypted by McAfee support and uninstall the agent through their experts. Only when the agent was removed, I could upgrade the OS.
Thank you Gnomish8 for your response.
Thanks,
- Gaikwad GV
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Welcome to Lenovo Community Forums!
Yes it is possible that a UEFI / Secureboot check fails something in the OS UEFI boot after the update.
The system does not support a backflash feature, Reflashing the BIOS might need to be done in Lenovo Service Depot,
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Downside will be Deletion of current files and documents and back up will be required.
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