MacBookPro freezes upon start-up
When starting my MacBook Pro the start-up sequence appears to have to slowed down. Furthermore, my Mac freeze oftenly on the start-up screen; the mouse turns to the spinning wheel and does not allow me to Force Quit. I have to force shut down the Mac from the power off button. When i turn it back on the Mack runs fine. I am unsure what to do? Anyone experience simliar problems or could suggest what i should do? I'm new to Macs!
Try this instead http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh21210.html Usually when there are issues at start-up there's a program that may be launching in the background that you might not be aware of. What you can do is start in safe mode (which disables any applications from launching) by holding down shift after turning on your MacBook Pro. Here's the link to booting to safe mode http://support.apple.com/kb/HT1455
As for what CMCSK mentioned above about Lion Recovery, it will only reset your Mac if you go into Disk Utility and select erase, then reinstall Lion. If what I mentioned above doesn't work you can use Lion Recovery to run Repair Disk in Disk Utility, test and if that doesn't work you can reinstall Lion.
Similar Messages
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Freezing upon start up and odd "chirping" noise from the base of my Macbook Pro summer 2011.
Sometimes when I start up my macbook pro it freezes and I get the "thinking" icon in place of my mouse. The only way to resolve this is to force shut down my computer. Also, when I put pressure on the bottom of my computer to lift it up I get this odd chirping noise.
That could be the stepping motor in the hard drive making noise. Sometimes the noise means nothing, other times it could mean a problem with the hard drive and it could fail soon. Could be a fan out of allignment. If you can backup your data, do so. If you an get to an Apple genius bar, take it in and have the techs run some tests to find out what the noise is.
-
Adobe reader XI freezes upon start up and wont work
Hi
I am running Windows 7 home premium with 64bit system and Kaperskys antivirus. Everytime I open adobe XI it freezes up and displays the thinking icon both on the mouse hover and right screen of the adobe reader. I tried installing the older adobe X as a couple discussion threads advised. The older adobe X works a couple times then does the same thing. I need the reader to read and sign docs. Does anyone know how to make it work on my comp??? Thank you!!!
Cody, Bend, ORTry these things for Reader XI...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
Hi all
Just got my new 7310 last night. When I turn it on, the phone goes to the menu thing, then the phone automatically goes to voice recognition and asks me to record my voice. Once I hit BACK, it will either go right back to voice recognition recording - or freeze up.
When I turn it on/off it also makes a couple of small beeps...
Help! :0)take your phone battery out for ten minutes then replace it. if you are still having the problems, then you will have to take your phone to your local Nokia Care Centre, as it seems you cannot get into the menu to select the Restore To Factory Settings option.
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post! -
Mouse freezes periodically upon start up.
I have a Mac Pro. Every once in a while my mouse freezes in the upper left hand corner of my display upon start up. I am now using a Logitech MX Revolution cordless mouse. Prior to that I was using a Logitech MX500. It was not cordless. The MX500 never froze on my G4, but on my Mac Pro it does periodically. So I bought the MX Revolution and it still freezes upon start up. Then when I restart, everything is fine. I would say it happens once every ten times I start.
Any ideas?
DennisStart Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Fans blow hard upon starting up
Dual processor 1.8 mhz. Fans blow hard upon starting up. It was freezing upon start up as well. Then I replaced the 1/2 C battery. The fans still blow hard but it doesn't freeze up on start up. Do I need to replace the other battery by the hard drive?
Panama Red wrote:
I hadn't run Disk Utility since I figured it was a battery problem.
So I did run DU and encountered problems. "Disk Utility stopped repairing since following error encountered: The underlying task reported failure on exit."
Hmmm....
Time to get a bigger hammer: DiskWarrior is one such tool: http://www.alsoft.com
Over the years, I have encountered that response from Disk Utility and DW has come through. Worth a try, anyway.
Message was edited by: old comm guy -
MSI GT70 keeps crashing upon start up
Machine was working fine but now with little reason it has decided to continuously freeze upon start up. I am thus stuck on desktop and unable to access anything?
Why is this happeneing and what is the solution. Practically means laptop no longer works.Your Windows might be corrupted for some reason so I would recommend inserting the Windows 8 installation disk and repairing your computer.
Hope this helps -
I haven't shut it down in over a month. I shut it down yesterday for over 12 hours yet upon starting up again the slowness persists. Removed Google chrome application the speed arose slightly any tips? I contacted a support member but unfortunately my warranty has run out, he suggested that may be a result of putting the mac into sleep constantly, and not shutting down and that there may be files i can clear to remedy the issue. Any suggestions would be greatly appreciated,
Regards.First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
My mac keeps freezing upon startup. It will get to the blue screen and promptly freeze. If I manage to get past the blue screen, and open up youtube on google chrome, it will freeze before it loads youtube. I've tried safeboot and disk repair, nothing seems to work. I even tried to factory reset it but it wont connect to my internet when I reboot with power + option.. any ideas?
This can be used to boot the machine and delelte enough files to get it to boot normally.
.Create a data recovery/undelete external boot drive
Read about storage drive so you can store your extra stuff.
Most commonly used backup methods
Also here to see how a full boot drive slows the machine down
Why is my computer slow? -
Qosmio G30 freezes upon Norton Internet Security 2008 startup
Norton Internet Security 2008 will freeze my computer as soon it tries to load and the only way to go on is to restart the system by pressing the on/off-button.
My notebook is a Toshiba Qosmio G30-177 (Model No. PQG32E-02G022GR) with Vista Ultimate and NIS2007 pre-installed. I have no problems with this NIS2008 version on my other notebook (Qosmio F10 - PQF10E-02300JGR, WinXP MCE).
NIS2007 runs fine on my G30 and I do not have any problems at all, but newer versions of NIS seem to get in conflict with my system:
1. I am able to install and run the new version, download all updates and adjust the settings. Maybe one or two days later my computer will freeze after start exactly when the tray icon of NIS appears. For a couple of seconds there is just no response of the system at all and the LED's of my notebook show that all HD activity has stopped. After being idle for these couple of seconds, the cooling fan will start to operate at maximum power, creating a tremendous noise I never experienced before, not even while the CPU was running at 100% for some time due to other programs. Forcing a restart is all I can do.
2. Now this time, I successfully restarted my notebook again (took some attempts) and it suddenly did not freeze. Then I disabled firewall and auto-protect permanently, so there was no freezing upon startup and I just had to manually activate both firewall and auto-protect after start. In order to prevent freezing again after reboot, I always disabled NIS before shutdown. For the next one or two days this workaround was quite successful.
3. All of a sudden, after one or two days, this workaround is going to become useless, because the system starts to freeze again at the very moment the tray icon appears. In this case, restarting has no effect at all, and NIS will continue to freeze at startup. I also tried to prevent NIS form starting by no longer allowing ccApp.exe to automatically run upon start (administrative tools > system configuration > "startup" tab). This is successful and my notebook is able to start normally, but if I later try to start NIS manually, it will freeze again.
I had this problem since NIS2008 was just released, so I thought that meanwhile a Windows or Norton update might have fixed the issue, but this weekend I gave NIS2008 another try without success. I am almost sure that the problem is not caused by any other software than Windows and/or Norton, because I also tried to install NIS after a full system recovery, thus having only pre-installed NIS2007 and Vista on my notebook. I did use the Norton removal tool and followed the deinstall instructions before trying to install the newer version of course.
My last hope was that the NIS2009beta version somehow would not freeze my system, but it does. It does not matter if I try to run 2008 or 2009beta version, the problem is exactly the same.
What really drives me almost crazy is the fact that NIS runs perfectly for some time, then needs a rather small workaround, and then after some time totally refuses to work. In these couple of days I did not change any system settings, install or deinstall any programs or did anything that I felt could conflict with NIS...
So far, I have no idea of a solution and have to use NIS2007 again.
Does anybody know how to solve this problem?Hi !
I use NIS since 2001 and never had any serious trouble with this software.
There could be some compatibility problem, but I don't think that Vista is causing it, because otherwise a lot more people should have the same problem. Even the installation of all current Windows, NIS and Qosmio updates did not solve it. Of course I tried to get help using Symantec's Support and their user forums, but without success. This problem seems to be a rare one (unfortunately for me). I tested the NIS2009beta and even though it's a new version, the PC freezes again when this program starts. And this made me think that maybe a service or setup by Toshiba causes the problem and other Vista users are not affected. It's a strange thing that the pre-installed NIS2007 version is running fine...
Cheers,
Mario -
2006 Macbook occasionally freezes upon wake up. OSX Lion
Macbook 2006 occasionally freezes upon waking up from sleep (lid-down). - screen displays desktop but keypad/trackpad don't work. I have to forcefully power down and then upon re-boot, it will work.
This problem has surfaced since I installed LION.... any ideas people?Geds,
Please start a new topic thread. I can only help one person per thread.
Lion will install on any Core2Duo Mac with 2 GB of RAM. But issues with freezing if they are present before installation of an operating system will be present after. Operating system updates do not fix freezing issues. They are either hardware issues, driver issues, or disk too full issues. For that reason you need to start your own thread so the possible issues may be isolated. -
My 2007 MacBook Pro keeps receiving "you must restart you computer" screen upon start up
It all started when i was watching videos online and the screen froze. It did this a couple more times and in between these freezes the computer would occasionally freeze during start up while the gray wheel was spinning.
I was running lion. i decided to reinstall snow leopard (dont ask why) and upon doing so ran into a few troubles such as the compter saying my log in password was incorrect. after sorting all this the computer was fine for a day or so til it froze again, this time while watching a video from a usb flash drive.
from that moment on, i have not been able to get past the "you must restart your computer" screen. I have tried everything i have found in this forum that relates to my problem to no avail.
i have booted in safe mode, booted in terminal mode and checked the hd which is said to be ok, i have resest the ram, and i have tried to boot from install disk (both dvd and usb flash drive)
after i check the hd in terminal, i typed "exit" to reboot and received this message:
cannot get audit control port
Warning: audit space low <5% free
systemShutdown false
along with others
Please help. this computer is my life line and im way too broke to pay for repairs or god forbid a new oneCorrect. I mean wipe and install OS X clean. You should be able to install from USB drive or DVD. Restart your MBP and hold 'C' during starup.
http://support.apple.com/kb/ht1533
You can use the following startup key combinations with Intel-based Macs.
Keystroke
Description
Press C during startup
Start up from a bootable CD, DVD, or USB thumb drive (such as OS X install media).
Press D during startup
Start up in Apple Hardware Test (AHT).
Press Option-Command-P-R until you hear startup sound a second time.
Reset NVRAM
Press Option during startup
Start up in Startup Manager, where you can select an OS X volume to start from. Note: Press N to make the the first bootable Network volume appear as well.
Press Eject, F12, or hold the mouse or trackpad button
Ejects any removable media, such as an optical disc.
Press N during startup
Attempt to start up from a compatible network server (NetBoot).
Press T during startup
Start up in Target Disk Mode.
Press Shift during startup
Start up in Safe Boot mode and temporarily disable login items.
Press Command-V during startup
Start up in Verbose mode.
Press Command-S during startup
Start up in Single-User mode.
Press Option-N during startup
Start from a NetBoot server using the default boot image.
Press Command-R during startup
Start from Lion Recovery1 -
Mail app freezes upon opening after Mavericks install
Following my installation of mavericks, apple mail app freezes upon opening. Windows do not open; program immediately begins "not responding." Having followed this with a force quit loop for a day, I installed airmail, a serviceable alternative, but not well integrated with address book. As such, I'm interested in finding a fix for mail app. Advice will be greatly appreciated.
I have same problem with my macbook pro 2009
Worked fine when first installed now mail app fails to open. Not the same issue as with macbook airs.
Date/Time: 2013-10-24 11:59:58 +0800
OS Version: 10.9 (Build 13A603)
Architecture: x86_64
Report Version: 18
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 7.0 (1816)
Build Version: 1
Project Name: Mail
Source Version: 1816000000000000
Parent: launchd [185]
PID: 2576
Event: hang
Duration: 0.88s (process was unresponsive for 14 seconds before sampling)
Steps: 9 (100ms sampling interval)
Hardware model: MacBookPro5,5
Active cpus: 2
Fan speed: 2009 rpm
Free pages: 45194 pages (-9582)
Pageins: 36 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: Mail [2576]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Architecture: x86_64
Parent: launchd [185]
UID: 504
Task size: 146918 pages (+7149)
CPU Time: 0.723s
Note: Unresponsive for 14 seconds before sampling
Thread 0x343f5 DispatchQueue 1 priority 21-45 cpu time 0.723s
9 start + 1 (libdyld.dylib) [0x7fff927f45fd]
9 NSApplicationMain + 940 (AppKit) [0x7fff8a2dd803]
9 -[NSApplication run] + 553 (AppKit) [0x7fff8a2f29cc]
9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff8a2fe8db]
Can anyone help? -
CS6 Crashing upon Start (Mavricks)
Hello,
I keep getting this error pasted below upon start-up of photoshop cs6 not allowing me to use photoshop. Any help would be greatly appreciated.
Process: Adobe Photoshop CC [582]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [191]
Responsible: Adobe Photoshop CC [582]
User ID: 501
Date/Time: 2013-11-27 22:42:14.288 -0800
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 9F448ABF-339A-DF15-AFAE-553F50FE5DE4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000141487240
VM Regions Near 0x141487240:
MALLOC_TINY 0000000141200000-0000000141300000 [ 1024K] rw-/rwx SM=COW
--> __TEXT 0000000141300000-0000000142286000 [ 15.5M] r-x/rwx SM=COW /Library/Application Support/Adobe/*/adbeapecore.framework/Versions/A/Libraries/adbeapeeng ine.bundle/Contents/MacOS/adbeapeengine
__DATA 0000000142286000-000000014240e000 [ 1568K] rw-/rwx SM=COW /Library/Application Support/Adobe/*/adbeapecore.framework/Versions/A/Libraries/adbeapeeng ine.bundle/Contents/MacOS/adbeapeengine
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.ape.engine 0x0000000141487240 APXGetHostAPI + 1385392
1 com.adobe.ape.engine 0x0000000141a0d923 SWFLPlayer_Initialize + 2571587
2 com.adobe.ape.engine 0x00000001419f7df1 SWFLPlayer_Initialize + 2482705
3 com.adobe.ape.engine 0x0000000141a959e8 SWFLPlayer_Initialize + 3128840
4 com.adobe.ape.engine 0x0000000141a0b374 SWFLPlayer_Initialize + 2561940
5 com.adobe.ape.engine 0x0000000141a585bc SWFLPlayer_Initialize + 2877916
6 com.adobe.ape.engine 0x00000001415e1248 APXGetHostAPI + 2802616
7 com.adobe.ape.engine 0x00000001417674dc APXGetHostAPI + 4400716
8 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
9 ??? 0x0000000142ebd7c2 0 + 5417719746
10 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
11 ??? 0x0000000142ebed95 0 + 5417725333
12 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
13 ??? 0x0000000142ebfc28 0 + 5417729064
14 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
15 ??? 0x0000000142ec0380 0 + 5417730944
16 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
17 ??? 0x0000000142ec110b 0 + 5417734411
18 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
19 ??? 0x0000000142ec9f97 0 + 5417770903
20 ??? 0x0000000142ec150d 0 + 5417735437
21 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
22 ??? 0x0000000142e9c241 0 + 5417583169
23 com.adobe.ape.engine 0x0000000141a95867 SWFLPlayer_Initialize + 3128455
24 ??? 0x000000014346f15f 0 + 5423690079
25 ??? 0x000000014346fc76 0 + 5423692918
26 ??? 0x0000000142eaa95b 0 + 5417642331
27 com.adobe.ape.engine 0x0000000141412c28 APXGetHostAPI + 908696
28 com.adobe.ape.engine 0x00000001414160c8 APXGetHostAPI + 922168
29 com.adobe.ape.engine 0x00000001415b633d APXGetHostAPI + 2626733
30 com.adobe.ape.engine 0x0000000141760f59 APXGetHostAPI + 4374729
31 com.adobe.ape.engine 0x0000000141761573 APXGetHostAPI + 4376291
32 com.adobe.ape.engine 0x000000014179c0cf SWFLPlayer_Initialize + 9455
33 com.apple.CoreFoundation 0x00007fff8d2718f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
34 com.apple.CoreFoundation 0x00007fff8d263062 __CFRunLoopDoSources0 + 242
35 com.apple.CoreFoundation 0x00007fff8d2627ef __CFRunLoopRun + 831
36 com.apple.CoreFoundation 0x00007fff8d262275 CFRunLoopRunSpecific + 309
37 com.apple.HIToolbox 0x00007fff9386df0d RunCurrentEventLoopInMode + 226
38 com.apple.HIToolbox 0x00007fff9386db85 ReceiveNextEventCommon + 173
39 com.apple.HIToolbox 0x00007fff9386dabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
40 com.apple.AppKit 0x00007fff8f46128e _DPSNextEvent + 1434
41 com.apple.AppKit 0x00007fff8f4608db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
42 com.adobe.AdbeScriptUIFlex 0x000000013c232e1b ScriptUI::APE_Player::apProcessAppFunctionEvent() + 91
43 com.adobe.AdbeScriptUIFlex 0x000000013c23b60e ScriptUI::FlexServer::initializeServerPlayer(Opaque_APEPlayer*, bool, bool) + 414
44 com.adobe.AdbeScriptUIFlex 0x000000013c23b400 ScriptUI::FlexServer::createServerPlayer(bool, bool) + 496
45 com.adobe.AdbeScriptUIFlex 0x000000013c24ad64 ScriptUI::Flex_ScriptUI::start(ScCore::Error*) + 5812
46 com.adobe.PSAutomate 0x000000013bf04688 0x13bf00000 + 18056
47 com.adobe.PSAutomate 0x000000013bf027e5 0x13bf00000 + 10213
48 com.adobe.PSAutomate 0x000000013bf01fd2 0x13bf00000 + 8146
49 com.adobe.PSAutomate 0x000000013bf017ac 0x13bf00000 + 6060
50 com.adobe.Photoshop 0x00000001008f1678 0x100000000 + 9377400
51 com.adobe.Photoshop 0x00000001003206f9 0x100000000 + 3278585
52 com.adobe.Photoshop 0x0000000100320a97 0x100000000 + 3279511
53 com.adobe.Photoshop 0x000000010008e24a 0x100000000 + 582218
54 com.adobe.Photoshop 0x000000010008789c 0x100000000 + 555164
55 com.adobe.Photoshop 0x0000000100087723 0x100000000 + 554787
56 com.adobe.Photoshop 0x00000001002f20b4 0x100000000 + 3088564
57 com.adobe.Photoshop 0x00000001003287a8 0x100000000 + 3311528
58 com.adobe.PSAutomate 0x000000013bf02515 0x13bf00000 + 9493
59 com.adobe.Photoshop 0x00000001002f16f6 0x100000000 + 3086070
60 com.adobe.Photoshop 0x000000010008e24a 0x100000000 + 582218
61 com.adobe.Photoshop 0x000000010008789c 0x100000000 + 555164
62 com.adobe.Photoshop 0x0000000100087723 0x100000000 + 554787
63 com.adobe.Photoshop 0x00000001016bbed4 0x100000000 + 23838420
64 com.apple.Foundation 0x00007fff9123c094 __NSFireTimer + 96
65 com.apple.CoreFoundation 0x00007fff8d2a7724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
66 com.apple.CoreFoundation 0x00007fff8d2a725f __CFRunLoopDoTimer + 1151
67 com.apple.CoreFoundation 0x00007fff8d31876a __CFRunLoopDoTimers + 298
68 com.apple.CoreFoundation 0x00007fff8d262aa5 __CFRunLoopRun + 1525
69 com.apple.CoreFoundation 0x00007fff8d262275 CFRunLoopRunSpecific + 309
70 com.apple.HIToolbox 0x00007fff9386df0d RunCurrentEventLoopInMode + 226
71 com.apple.HIToolbox 0x00007fff9386dcb7 ReceiveNextEventCommon + 479
72 com.apple.HIToolbox 0x00007fff9386dabc _BlockUntilNextEventMatchingListInModeWithFilter + 65
73 com.apple.AppKit 0x00007fff8f46128e _DPSNextEvent + 1434
74 com.apple.AppKit 0x00007fff8f4608db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
75 com.apple.AppKit 0x00007fff8f4549cc -[NSApplication run] + 553
76 com.adobe.Photoshop 0x00000001016bbde2 0x100000000 + 23838178
77 com.adobe.Photoshop 0x00000001016bd0cc 0x100000000 + 23843020
78 com.adobe.Photoshop 0x0000000100087f62 0x100000000 + 556898
79 com.adobe.Photoshop 0x00000001002d48dc 0x100000000 + 2967772
80 com.adobe.Photoshop 0x00000001002d49b9 0x100000000 + 2967993
81 com.adobe.Photoshop 0x0000000100002a34 0x100000000 + 10804
Thread 1:
0 libsystem_kernel.dylib 0x00007fff960e9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b8e1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b8e4fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff960ea662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8c11943d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8c119152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff960e9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b8e1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b8e4fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff960e9e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8b8e1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8b8e4fb9 start_wqthread + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x000000011321ff9b 0x1131da000 + 286619
3 MultiProcessor Support 0x000000011321fe53 0x1131da000 + 286291
4 MultiProcessor Support 0x000000011323fee4 0x1131da000 + 417508
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 12:: Lens Profile Manager
0 com.apple.CoreServices.CarbonCore 0x00007fff8da08f72 LLConvertUTF8toUTF16 + 108
1 com.apple.CoreServices.CarbonCore 0x00007fff8da08eff LLConvertUTF8toUCS2 + 26
2 com.apple.CoreServices.CarbonCore 0x00007fff8da08e9e ConvertUTF8toUTF16 + 73
3 com.apple.CoreServices.CarbonCore 0x00007fff8da08e36 ConvertPOSIXNametoUTF16 + 122
4 com.apple.CoreServices.CarbonCore 0x00007fff8da02a22 PBGetCatalogInfoSync + 725
5 com.apple.CoreServices.CarbonCore 0x00007fff8da02741 FSGetCatalogInfo + 43
6 com.adobe.Photoshop 0x0000000100de36e8 0x100000000 + 14563048
7 com.adobe.Photoshop 0x0000000100de3830 0x100000000 + 14563376
8 com.adobe.Photoshop 0x0000000101653faf 0x100000000 + 23412655
9 com.adobe.Photoshop 0x00000001016548b0 0x100000000 + 23414960
10 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
11 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff960e9a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff94788e60 nanosleep + 200
2 com.adobe.PSAutomate 0x000000013c042518 0x13bf00000 + 1320216
3 com.adobe.PSAutomate 0x000000013c027fce 0x13bf00000 + 1212366
4 com.adobe.PSAutomate 0x000000013c0420b5 0x13bf00000 + 1319093
5 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 14:: General Background Service
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop 0x00000001002a4b0d 0x100000000 + 2771725
3 com.adobe.Photoshop 0x000000010199c978 0x100000000 + 26855800
4 com.adobe.Photoshop 0x000000010199ba6c 0x100000000 + 26851948
5 com.adobe.Photoshop 0x000000010199d25a 0x100000000 + 26858074
6 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff960e5a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff960e4d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8d263315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8d262939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8d262275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8f6011ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000014159b3dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine 0x00000001413495c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000014159b4a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine 0x000000014159b51a APXGetHostAPI + 2516618
6 com.adobe.ape.engine 0x000000014159b649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000014159b3dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine 0x00000001413495c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000014159b4a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine 0x000000014159b51a APXGetHostAPI + 2516618
6 com.adobe.ape.engine 0x000000014159b649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000014159b3dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine 0x00000001413495c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000014159b4a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine 0x000000014159b51a APXGetHostAPI + 2516618
6 com.adobe.ape.engine 0x000000014159b649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x000000014159b3dd APXGetHostAPI + 2516301
3 com.adobe.ape.engine 0x00000001413495c1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000014159b4a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine 0x000000014159b51a APXGetHostAPI + 2516618
6 com.adobe.ape.engine 0x000000014159b649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine 0x000000014159b3a0 APXGetHostAPI + 2516240
3 com.adobe.ape.engine 0x00000001415b35ab APXGetHostAPI + 2615067
4 com.adobe.ape.engine 0x000000014159b4a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine 0x000000014159b51a APXGetHostAPI + 2516618
6 com.adobe.ape.engine 0x000000014159b649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff960e9716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8b8e2c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine 0x000000014159b3a0 APXGetHostAPI + 2516240
3 com.adobe.ape.engine 0x000000014172e073 APXGetHostAPI + 4166115
4 com.adobe.ape.engine 0x000000014159b4a1 APXGetHostAPI + 2516497
5 com.adobe.ape.engine 0x000000014159b51a APXGetHostAPI + 2516618
6 com.adobe.ape.engine 0x000000014159b649 APXGetHostAPI + 2516921
7 libsystem_pthread.dylib 0x00007fff8b8e0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8b8e072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8b8e4fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000142fae5b8 rbx: 0x0000000142fae5b8 rcx: 0x0000000143c1dc80 rdx: 0x0000000000000004
rdi: 0x0000000142fae5b8 rsi: 0x0000000143155740 rbp: 0x00007fff5fbf9100 rsp: 0x00007fff5fbf90e8
r8: 0x0000000000000038 r9: 0x0000000000000010 r10: 0x000000000000007f r11: 0x00000001432f4030
r12: 0x0000000143155740 r13: 0x0000000143192468 r14: 0x0000000142a3dd90 r15: 0x0000000108e3fe00
rip: 0x0000000141487240 rfl: 0x0000000000010202 cr2: 0x0000000141487240
Logical CPU: 2
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x100000000 - 0x103bb5f07 +com.adobe.Photoshop (14.1.2 - 14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x104301000 - 0x10432dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x104347000 - 0x104366fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylibIf your whole computer freezes - then the cause is not an application. Applications cannot cause the entire system to freeze, restart, or shutdown. Only bugs in the OS, low level drivers, or defective hardware can do that.
Based on your description, I would be looking for a problem with a disk drive of some sort (internal, external, or USB drive).
We have frequently seen bad RAM, bad GPUs, bad motherboards, and bad power supplies cause the same issues (and infrequently defective CPUs, but that's been a while). -
I run FCX 1 on a g4 466 10.4.9 recently I have been experiencing freezing upon capturing footage from either my JVC deck or vx 2100 . The audio goes totally out of sync also. It happens with any external drive and even the mac hd. Also I went to another machine, captured to my Wd 500 drive and when I got home, only one of the tapes was there-(there are two in the project) I went back to the lab and looked- both tapes exist on the drive but my computer cannot find one.
I recentl upgraded to QT 7- could that affect anything? Trashed p lists, re started, even got new fw cables. Am at the end of my rope- help!If your capture woes started soon after the QT 7 install then it's entirely possible.
Should you want to re-install a previous version look here:
http://search.info.apple.com/index.html?q=quicktime%20reinstaller&lr=lang_en&sea rch=Go
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