MacbookPro loses bluetooth connection with Logitech V270 periodically

My MacbookPro loses connection with Logitech V270 periodically during use. This happens about every 5 to 10 minutes. I get the pic on the screen showing that the computer has lost the connection with the mouse and then after a few seconds it reconnects and works again. I've tested it out with my Powerbook and it works fine so I think it must be related to the MacbookPro. Anyone else experiencing this issue?

I have use the same mouse and I have never had a dropped connection. Have you tried replacing the batteries in the V270 to see if that might avoid the drop out?

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MacbookPro loses connection with Logitech V270 periodically during use

My MacbookPro loses connection with Logitech V270 periodically during use. THis happens about every 5 to 10 minutes. I get the pic on the screen showing that the computer has lost the connection with the mouse and then after a few seconds it reconnects and works again. I've tested it out with my Powerbook and it works fine so I think it must be related to the MacbookPro. Anyone else experiencing this issue?

Hi, Jeffrey!
Yes, there have been a few such problems discussed here, and in the MacBook Pro Bluetooth, USB... forum; the Other Bluetooth devices forum; and elsewhere in Apple Discussions related to Logitech V270 performance issues with both PPC and Intel-based Macs, &/or to Bluetooth performance in Intel-based Macs specifically. But, given an assumption or two about the number of participants who are not posting about such problems, my guess is that both Bluetooth and the V270 are working for many users. (By which I mean: let's presume the problem is amenable to troubleshooting...)
As an example, here's a link to a thread specifically about connection problems with the Logitech V270 — including various posts, apparently all by PPC users. But don't let "nay-sayers" get you down... By the way, the fact that the V270 works more reliably with your PowerBook is not, imo, definite proof that there's some inherent problem related to the MacBook Pro — various factors such as software, "pairing" and connection, differerent peripherals configuration, etc. may differ between the two Macs and affect the V270's functionality.
I'm not aware of single, straightforward underlying cause for what you're experiencing; some troubleshooting and trial-and-error may be required to resolve it. So, if I may, here are a few thoughts/suggestions; perhaps some may be relevant &/or helpful:
(1) Although Logitech says here that the V270 doesn't require a driver for Mac OS X functionality, they did recently update the Logitech Control Center software to v.2.0.0 (download page + VersionTracker reviews) for Universal compatibility — so why not at least try it? (Keep in mind that Logitech recommends uninstalling all of their outdated software before installing anew — and, thus, this would probably also be a good idea if LCC 2.0.0 doesn't work for you after giving it a solid "test drive.")
(2) "3rd-party" drivers (like SteerMouse — also a Universal Binary — often improve functionality of Bluetooth-enabled mice. Although dropped connections are probably due to another factor, this is shareware and offers a trial period — so, again, no harm in checking it out.
(3) There are various troubleshooting steps worth trying for lost Bluetooth connections. Some that you may come across aren't applicable to your MacBook Pro — because, for example, its Bluetooth firmware and software should be current after application of the Mac OS X 10.4.6 Combo for Intel Update. Some other things worth considering include those listed below. Hopefully, one will work and you won't need to try them all:
(a) The best first step to try usually involves simply deleting your mouse's "pairing" and using the Bluetooth Setup Assistant (BSA) to reconfigure it just as you did initially after purchase.
(b) Sometimes a variation of "power-cyling" (of the internal Bluetooth module and the mouse) helps with a problem like this. With a laptop, this would involve two basic steps. Shut down the MacBook Pro normally (not restart), and leave it off for several minutes before rebooting. Remove the mouse's batteries for at least 1 minute, then replace them (preferably with new) — taking care of their polarity and that they are seated properly. Check that the internal metal contacts/springs, etc. are clean, unbent, and free from corrosion. Some users have reported ~high sensitivity to the in-place voltage of batteries for the Bluetooth connection process to succeed. Leave the V270's "on/off switch" in the "off" position while starting-up the MacBook Pro, then turn it "on" and re-pair if necessary.
Some users have also reported success with Bluetooth-related problems by resetting PRAM and NVRAM. Others have tried resetting the Power Management Unit (PMU), although my personal virew is that (as described in the article just linked) this should always be considered a "last resort." Article 303234 also lists both of these options.
(c) Non-compliant USB device(s) and other USB-related issues (such as a device acting as a "traffic hog" through your controller) can cause this kind of problem. Most can be identified using the tried-and-true method of a process of elimination. (See, e.g., KnowledgeBase articles 58033 and 25243.)
(d) Make a careful inventory of potential sources of 2.4 GHz RF interference in the environment(s) where the problems occur — and taking any appropriate steps to isolate and resolve any issues you may identify.
(e) If nothing else has helped, perhaps further exploration is warranted. Do you see anything in Activity Monitor or your system.log or console.log closely correlated to the times of "dropped connections" that may provide a clue about what's happening?
(f) If the behavior began recently, re-applying the Mac OS X 10.4.6 Combo for Intel updater may be a step worth trying: several Bluetooth improvements were incorporated in this release, and reapplying the Combo updater has reportedly helped others with Bluetooth-related problems.
(g) Although I don't recall an example of corrupt preferences causing this particular behavior, you may want to try removing ~/Library/Preferences/com.apple.Bluetooth.plist and restarting (or logging-out and -in again), if nothing else has worked. As with any such preferences "refreshing," you'd need to reset things the way you like in System Preferences »» Bluetooth after this return to default preferences.
I hope something here is useful to you in troubleshooting and solving the intermittent "dropped-connections" problem.
Please post back to share your progress — it may help others.
Regards,
Dean
[2,309 ⊥ 3,700]

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MacbookPro loses bluetooth connection with Logitech V270 periodically

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