MacBookPro8,2 (AKA Early 2011) will not Sync with AppleTV 1st gen
I have a MBP (MacBookPro6,2) purchase Dec 2010 and a new Thunderbolt MBP (MacBookPro8,2). My plan is to give the "Older" MBP to my daughter who has a PowerBook G4.
Upon receiving the new machine, I used Apple's Migration Utility to transfer all my data and settings from the 2010 MBP to the 2011 MBP. All my iTunes Media is on an External Hard Drive that I connect as needed via FireWire 800. iTunes is version 10.2.1 on both machines.
A problem arose when I tried to sync new iTunes content from the 2011 MBP to my 1st gen AppleTV. The 2011 MBP will not sync, giving the Error Message: "Apple TV "My Apple TV" is not responding. Check that any firewall software running on this computer has been set to allow communication on port 3689."
I "Uninstalled 'Little Snitch' and turned off the Apple firewall on the 2011 MBP; (i left them alone on the 2010 MBP as there were no problems with that set up on that machine.) No joy. I reset the Apple TV to Factory Defaults and then tried to SetUp and sync from the 2011 MBP again; but again no joy.
From the 2010 MBP, I "Restored" the Apple TV to factory setting, updated the ATV software and then was able to sync all my data with no problem.
Now, the 2011 MBP is running a special version of MacOS 10.6.6 (10J3210). The 2010 MBP is running the Release Version of MacOS 10.6.6 which is Build 10J567. Other than that, the two machines are clones of each other.
Any ideas why the 2011 MBP shows this error and refuses to sync? I did call Apple Support. They had no clue and referred me to a Genius Appointment.
I got the same problem Driving me nuts!! And of course, no help from apple...
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iOS: Device not recognized in iTunes for Mac OS X
Products Affected
iPad, iPhone, iPod touch, iTunes 10 for Mac, iTunes 8 for Mac, iTunes 9 for Mac
Symptoms
If your iPhone, iPad, or iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
Resolution
Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to iOS: Device not recognized in iTunes for Windows.
To begin troubleshooting this issue on your iOS device, first follow the steps in the appropriate troubleshooting assistant below:
iPhone Troubleshooting Assistant
iPod touch Troubleshooting Assistant
iPad Troubleshooting Assistant
If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
Update to the latest version of iTunes and Install software updates on your Mac.
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Restart your Mac.
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Additional Information
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Gapam wrote:
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Internet access -
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Does iTunes see the iPod?
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If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
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iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
If iTunes does not see the iPod:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
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iOS: Device not recognized in iTunes for Windows
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iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H. -
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