Macboom Air White Screen
My daughters MacBook air (mid 2011 A1369) has more or less died. It turns on, fans spin up, but within a second or two goes to a bright white screen. No logos or anything else.
There's no start up chime either. The keyboard seems fairly dead, no key commands work such as a PRAM reset, Command + R, safe boot etc. The only thing that seems to work is a SMC reset and the power button to hold down to power off. If I press caps lock it won't light up.
Plugging in USB devices only seem to get power for a few seconds after power on, then seem to go dead.
I've tried taking the back off and disconnection the SSD, this makes no difference, just turns back on to the bright White Screen.
The charger goes orange when plugged in, charges as normal and goes green if left for a few hours.
Is this a case of a dead logic board or is there anything else worth trying? any help would be appreciated.
Try Apples suggestions for a grey screen Mac OS X: Gray screen appears during startup
Similar Messages
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Can I retrieve files off my MacBook Air that has crashed (White screen flashing folder)?
Besides a few freezes here and there, my MacBook Air has worked fine. However when I opened it the other day, It wouldn't power on. I pressed the power button a few times, and it finally powered on with a completely white screen. I powered it off and on a few times but nothing changed. I figured if I let the battery die, maybe it would work when I charged it again. I left the screen open, but after 10 min, a flashing folder with a question mark popped up, And it's been flashing ever sense. I took it to apple, they said it was a software issue. They plugged it into a g-drive to reinstall, along with other cords and got their apple account up, although none of my information showed up. They said the Mac forgot its software, and nothing of mine would show. They said I have to replace the lap top and gave me prices/options. I never got my question fully answered on if I can retrieve my photos, notes, garage band, music, etc. I left apple with out any trade. Does anyone know of any way I can get my pictures, music, voice memos, and notes, back? I'm desperate and have lots of important stuff that I can't access. I'm also losing work not having access to my computer. But I'm not trading it in until I try/or know there is no way to get my stuff back. I will pay anything to get my stuff back! I honestly would rather have my stuff then the computer. And just get a new one. Any advice will help. Thanks!
a flashing folder with a question mark popped up,
Can mean that your Mac can't find a system folder to boot from.
Try restarting while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk and restart.
Startup Manager: How to select a startup volume
If the disk is not available, then it's failing or has failed.
If you did not backup your important files, an alternative would be data recovery but it's expensive.
One suggestion > Data Recovery by DriveSavers -
Ipad air wifi only 16gb worked ok with IOS 8.0 . just did upgrade to 8.02 and now it will not boot up. I get a white screen with the apple logo and then a blue screen. it does this over and over. I need help. What do i need to do. Please help.
Hi ..
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, restore the iPad > Back up and restore your iOS device with iCloud or iTunes -
My IPad Air is frozen with a white screen and Apple Logo on it.
My Ipad Air is frozen with the white screen and apple logo. I've tried resetting it several times and that doesn't help. I tried connecting to ITunes, but it isn't recognizing the device.
The battery is fully charged, at least for now, so I am not sure what else to try.FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
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3. Repeat the process if necessary. -
Flash Pro compile with Air 3.5 or above I get a white screen on IOS
Compiles fine with Air 3.4. Can you help with this?
Do you see the menu bar or anything else? As for the missing toolbar, this is the case for 90% of Firefox users, for instance the Google Toolbar. To restore it, you need to install Mozilla's Add-On Compatibility Reporter extension from https://addons.mozilla.org/en-US/firefox/addon/15003 and restart Firefox twice.
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Restarted my MacBook Air, just have a white screen with apple . Will not start up
Restarted my MacBook Air, just have a white screen with apple . Will not start
What version MacBook Air do you have? Usually identified by the year you bought it, i.e. mid-year 2012, 2011, etc. Also, what OSX are you running? (please provide OSX ver number, i.e. 10.8.2 for latest Mountain Lion, etc.)
Not sure I can help you directly but for others to lend a hand, they'll need to know this information to make a sound suggestion. I see you're new to posting here so this will help you in the future.
Good luck. -
Macbook Air Freeze Booting White Screen Spinning Rainbow Circle - HELP
Hi All,
To begin with this happened to a macbook air which has not been turn on for around a year. This is Macbook Air Mid 2011 version.
After plugging in to charger and power on, the boot up after the grey apple logo stuck on the white screen with spinning rainbow circle, like below:
I Did Option + Power on , and the result is like below screen:
After enabling the Wifi connection and choosing the Recovery HD, resulted back to white screen with spinning rainbow circle.
I wonder why there is no Macintosh HD partition like many have mentioned in other threads??
I Did another type of Booting and after enabling the Wifi connection, still resulted Apple Support 5005F like screen below:
I tried googling to find what is 5005F and how to fix that, but can not find anything related to 5005F.
Please kindly help me to Fix and bring back this Macbook Air back online and working.
Thank you Thank you Thank you...If you have booted into single user mode and ran "FSCK", and it will not repair, then it sounds like your hard drive is gone.
You will likely need to replace the hard drive.
Repair coverage? - Check your Service and Support Coverage - https://selfsolve.apple.com/agreementWarrantyDynamic.do. This will also show the make and model of the device. -
MacBook Air won't start up even though it's fully powered. The white screen with the apple logo appears when I turn it on, then it shuts right back down. Can someone help me?
Hey Msazama30,
First, I would start off your troubleshooting by following the steps in this link:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Then, if that doesn't work, try out the information in here:
Step by Step to fix your Mac
https://discussions.apple.com/docs/DOC-3353
Welcome to Apple Support Communities!
All the best,
Delgadoh -
Macbook Air - White/Grey Screen with a folder and a question mark
Out of the blue , my macbook air stopped starting up and strted to show me a white/grey screen with nothing but a folder and a question mark . After searching on the internet for solutions and trying to reset my PRAM setting , it still wouldn't boot up . I opened up disk utility and going through internet recovery , I ran the first aid verification on my MAC OS X Base System and it said that it found no problems . I can't restore or erase by the way and i really wouldn't erase my files as I have very important files on my mac . Moving on , I tried to reinstall OS X , but apperently it needs a disk to install OS x on and since none appear , I tried using an USB . After creating a partition and erasing everything on my USB , not happy about that , it wasn't big enough for the OS . So now I am basically stuck in the mac white screen Limbo .
Any sort of help would be fantastic and please do keep in mind that this is a macbook air and I do not have a place to put DVDs into . All I have read on different forum pages didn't help so i decided that it would be a good idea to create my very own thread . I am not very sure about the Mountain Lion version ,but I am not very sure that it matters .Out of the blue , my macbook air stopped starting up and strted to show me a white/grey screen with nothing but a folder and a question mark . After searching on the internet for solutions and trying to reset my PRAM setting , it still wouldn't boot up . I opened up disk utility and going through internet recovery , I ran the first aid verification on my MAC OS X Base System and it said that it found no problems . I can't restore or erase by the way and i really wouldn't erase my files as I have very important files on my mac . Moving on , I tried to reinstall OS X , but apperently it needs a disk to install OS x on and since none appear , I tried using an USB . After creating a partition and erasing everything on my USB , not happy about that , it wasn't big enough for the OS . So now I am basically stuck in the mac white screen Limbo .
Any sort of help would be fantastic and please do keep in mind that this is a macbook air and I do not have a place to put DVDs into . All I have read on different forum pages didn't help so i decided that it would be a good idea to create my very own thread . I am not very sure about the Mountain Lion version ,but I am not very sure that it matters . -
AIR for Android - see only white screen
I want deploy my AIR application on Android device (created by Flash Builder) - but I see only white screen on Android-device.
In development environment - I install Flex 4.6 with upgrade it to AIR 3.7
In Android I install current AIR envirenment fom Google Play
I create this HelloWord minimal application:
Android3.mxml:
<?xml version="1.0" encoding="utf-8"?>
<s:WindowedApplication xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
xmlns:mx="library://ns.adobe.com/flex/mx" width="369" height="90">
<fx:Script>
<![CDATA[
protected function button1_clickHandler(event:MouseEvent):void
txt1.text="OK"
]]>
</fx:Script>
<fx:Declarations>
<!-- Place non-visual elements (e.g., services, value objects) here -->
</fx:Declarations>
<s:Button x="200" y="30" label="GO" click="button1_clickHandler(event)"/>
<s:TextInput x="34" y="30" width="158" id="txt1"/>
</s:WindowedApplication>
Android3-app.xml:
<?xml version="1.0" encoding="utf-8" standalone="no"?>
<application xmlns="http://ns.adobe.com/air/application/3.1">
<id>Android3</id>
<filename>Android3</filename>
<name>Android3</name>
<versionNumber>1.0.0</versionNumber>
<initialWindow>
<content>[This value will be overwritten by Flash Builder in the output app.xml]</content>
</initialWindow>
</application>
This HelloWord application working perfectly on Windows and Linux environment
Then I packet APK-packet:
adt -package -target apk -storetype pkcs12 -keystore CERTIFICATE.p12 Android3.apk Android3-app.xml Android3.swf
I show warning message:
Warning: Application has not specifiad its permission requirements in application.xml
NOTE:The AIR SDK no longer support packaging android application for use with the shared Runtime
The application has been packaged with a capture Runtime
But when I start my HelloWord-application on Android-device - I see only white screen.
Whats wrong?Okay. I've found an answer:
yes, you can and have to add these icons via the descriptor file, since flash wont let you. But before you do that, go into the "Air publish" settings in flash. Here, right on page 1, there is the "include files" section. Add your icon pngs there. Hit OK and exit these settings. Now open the descriptor with an editor outside of flash and write in the files like I posted above. Close. Save. Make it write protected. No go to flash and publish. -
IPad Air gets suddenly white screen and black apple
When I am working, my iPad Air gets suddenly (one or two times per week) white screen and black apple screen for a few seconds before I get back the control, anyone has the same problem?
It could be an OS issue but I would not bet on it. I just had a similar case myself (but white apple on black screen) on two unconnected devices almost simultaneously - both on an iPad and on an iPod touch. It is possible that there is something different going on here, perhaps at Apple's servers.
It could of course also just be a coincidence. -
Just for the future on the ipad air there seems to be a white screen glitch after a certain amount of use. This needs to be fixed thanks
You are not talking to Apple here. We are all users trying to help one another solve issues with their iPads.
I have an iPad Air and have never experienced something that I would call a " white screen glitch."
Please explain exactly what is happening on your iPad, what you might have tried to fix it and what, if any, error messages you receive. -
One Twitter feed causes white screen of death on iPad Air
II have a problem viewing ANY tweet from @NRO or @NROcorner. Whenever I click on a link in either of these tweets, within 10 seconds the screen clears so all I see is the white screen of death.
ANy idea what causes this?
note, this is on an iPad air that was just updated to IOS 8.1.3When I connect it the computer doesn't even recognize it now. I tried DFU mode but it just goes straight to the white screen from the apple logo. Apple logo is only up for maybe 3-5 seconds max. I tried to put it into DFU mode but it won't go :-/. It's looking like I'll be making a trip to the apple store. When I went to update it said it worked and was rebooting but when it rebooted it gave me the tether logo on the screen saying to connect to itunes. So I did that and it looped like this like 4 or 5 times and then just went white screen on me :-/
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My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
When i try to turn on my MacBook Air something pops up saying "startup disk is full" i don't know what that means. And also after that it goes right To a plain white screen.
OS X 10. 7 Lion / 10.8 Mountain Lion / 10.9 Mavericks
Try these tips.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
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