MacCleanse
Does anyone know a way to restore files following use of the App MacCleanse. I purchased it from the App store and have lost most of the photos in my iPhoto library and a lot of music in iTunes.
Any help would be great. Thanks
To check your internal drive, yes, you need to be booted from an external drive. Quote from the manual;
"A second hard drive with adequate space is necessary to recover data and host Data Rescue's workspace. If you have a second internal hard drive in your computer or an external USB/Firewire hard drive attached to your computer, you may use it for this purpose. Make sure you have enough free space to hold the data you wish to recover, plus an additional amount of 2% the size of the volume or disk being scanned. For example, if you need to recover 25GB of data from the bad hard drive, you will need at least 25GB for the recovered files and 0.5GB of free space for the workspace. In certain situations, recovered files will require more space than they occupied on the original drive".
Similar Messages
-
How to get rid of MacCleanse notice?
Awhile ago I purchased MacCleanse as part of a cheap software bundle. Having installed the software I didn't like the company's attitudes towards its customers, especially its upgrade policy. I decided to delete the software from my computer by using CleanMyMac 2.
Now, in spite of the fact that the software is no longer on my computer, every time I update/delete other software a notice complete with the MacCleanse logo, appears saying:
'You have attempted to remove the application ----- by simply removing it to trash. Would you like to launch MacCleanse to uninstall the application correctly, along with all of its related components?'
This notice is unwanted and I have no obvious way of turning it off. Has anyone any idea how to do this?Unfortunately CleanMyMac is as harmful, if not moreso, than MacCleanse. These third party cleaning apps are considered 'crapware' and can harm your system beyond repair. If you cannot uninstall them completely, as appears, it may pay to backup your data, reinstall avericks and migrate your important data back. You can try posting an etrecheck report and perhaps someone can help narrow down what you need to trash from all the areas that these programs have infected.
etresoft a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
http://www.etresoft.com/etrecheck
Cheers
Pete -
Mail and Safari will not start after running MacCleanse
Yesterday, Mail crashed and a log of what happened was automatically sent to Apply. When I click on the program icon, nothing happens, same with Safari. Im in the process of restoring everything with Time Machine, but it seems to be stalled, as TM has been calculating the remaining time to restore for the last ten minutes. Any ideas?
Don't be surprise with programs like MacCleanse, MacKeeper and all those similar programs. It do more harm than good.
Come back here after you clean up those programs, search this forum about all these snake oil products. -
My apps crashes in my macbook pro
Hello,
I am having trouble with my applications, every time I start an applcation it crash before it even start and it show me this message (shown in bottem). What is the solution for this problem?You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Web Cam does not work for yahoo messenger
Hi,
I down loaded a s/w MacCleanse, it kinda deleted a lot of files from my mac book air after which the web cam stopped working on yahoo messenger. I checked Ichat the cam works perfectly but does'nt with messenger. Does any one have a clue on how to fix this..from my experience, attempting to use two programs that allow the use of the camera will render it unusable on the second program attempting to use it. So, if you started iChat first, then forgot to quit the program, and are now trying to use Yahoo Messenger, then you must quit iChat first and it should work.
Not unless your cam is really broken? -
How do I upgrade from a 10.6.8 to a later version?
Trying to download apps from the App Store and keep getting the message that the app can't be installed on my system because Mac OS X version 10.7 or later is required. I have a 10.6.8. Doesn't an upgrade automatically get updated from Apple when I get the message on my Mac that updates are available? Do I download from the app store? There are so many choices - don't know which one to pick. I'm not a fully matured Apple yet - I'm just a bud and a lot of it looks like Greek to me.
Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.
Then, determine if your Mac meets ALL minimum system install requirements.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory (I strongly advise, at least, 4 GBs of RAM or more)
8 GB or more of available space
Next,
If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe could no longer secure their rights to continue to use Rosetta in later versions of OS X.
So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
Also, check for app compatibilty here.
http://roaringapps.com/
If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.
These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
Once you have determined all of this, you should be able to find the latest version of Mavericks by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password.
You can then begin the download and installation process of installing OS X 10.9 Mavericks from the Mac App Store. -
Imac Repeated failures to startup / Shut down
System Info:
iMac
21.5-Inch, Late 2009
3.06 Intel Core 2 Duo
16 GB 1067 MHz DDR3
Mac OS X Lion 10.7.5 (11G63)
Machine will freeze-up mid start, freeze-up and fail to shut down. Sometimes, just to keep things interesting it will get all the way to desktop and then the Mac version of the Blue Screen of death will appear and I have to restart.
Last Start-up failure detail report
Interval Since Last Panic Report: 1030297 sec
Panics Since Last Report: 6
Anonymous UUID: E547C71B-AF79-446F-A30D-EC21C8AFA278
Wed Nov 14 10:21:32 2012
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80006860f6, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000715000, CR3: 0x000000000f842000, CR4: 0x0000000000000660
RAX: 0x0060000000000000, RBX: 0xffffff8020340eb0, RCX: 0xffffff8023effd90, RDX: 0x0000000000000000
RSP: 0xffffff81ddf6bae0, RBP: 0xffffff81ddf6bb00, RSI: 0x0000000000000011, RDI: 0xffffff8020340eb0
R8: 0x0000000000000001, R9: 0xffffff7f81ce8e0c, R10: 0xfffffffffffffff3, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff8021d1b2c0, R14: 0x0000000000000001, R15: 0xffffff80008e1460
RFL: 0x0000000000010206, RIP: 0xffffff80006860f6, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000715000, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81ddf6b790 : 0xffffff8000220792
0xffffff81ddf6b810 : 0xffffff80002c4794
0xffffff81ddf6b9c0 : 0xffffff80002da55d
0xffffff81ddf6b9e0 : 0xffffff80006860f6
0xffffff81ddf6bb00 : 0xffffff8000536bf0
0xffffff81ddf6bb60 : 0xffffff8000536e14
0xffffff81ddf6bba0 : 0xffffff800030cd82
0xffffff81ddf6bc60 : 0xffffff800030d291
0xffffff81ddf6bf60 : 0xffffff80005cde98
0xffffff81ddf6bfb0 : 0xffffff80002daa79
BSD process name corresponding to current thread: esets_daemon
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 176247162882
last loaded kext at 84313078710: com.eset.kext.esets_kac 4.1.86 (addr 0xffffff7f81ce0000, size 53248)
last unloaded kext at 158250755821: com.seagate.driver.PowSecDriverCore 5.1.1 (addr 0xffffff7f80956000, size 172032)
loaded kexts:
com.eset.kext.esets_kac 4.1.86
com.parallels.kext.prl_vnic 7.0 15094.749908
com.parallels.kext.prl_netbridge 7.0 15094.749908
com.parallels.kext.prl_hid_hook 7.0 15094.749908
com.parallels.kext.prl_hypervisor 7.0 15094.749908
com.parallels.kext.prl_usb_connect 7.0 15094.749908
com.Cycling74.driver.Soundflower 1.5.2
com.kaspersky.kext.klif 2.2.0d14
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.GeForce 7.3.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.Oxford_Semi 3.0.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Atheros40 505.67.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBOHCI 5.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.nvidia.nv50hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 16 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8319, 0x535044303031352020202020202020202020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x4E4947553538504942202020202020202020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x8319, 0x535044303031352020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD5000AAKS-40V2B0, 500.11 GB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26210000 / 4
USB Device: DYMO LabelWriter 450 Twin Turbo, 0x0922 (Dymo Corporation), 0x0022, 0x26213000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: Back-UPS ES 550 FW:843.K2 .D USB FW:K2, 0x051d (American Power Conversion), 0x0002, 0x06400000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
FireWire Device: d2 Quadra v3, LaCie, 800mbit_speed
I've run Onyx, Cocktail & MacCleanse with minimal success... fails a little less frequently for a brief period.
I'm fairly conversant with computers but I'm either missing something simple or I'm way out of my depth.
I've got no ego about this and would appreciate any advice.
ThanksI'm not real good with the log messages, but I would try a few things.
1. RAM
a. Check to make sure that all the modules are firmly seated in the slots.
b. What RAM was used, recheck the spec's?
c. Reinstall the original RAM modules.
2. USB and FireWire devices
a. Disconnect all of your USB and FireWire devices and see if it will startup normally.
b. If so, then slowly start adding the devices back on one at a time and test each device.
3. Checking and/or removing some third party software and drivers
a. com.eset.kext.esets_kac
b. com.seagate.driver.PowSecDriverCore -
Macbook Pro 2011 extremely slow wondering if hard drive failure
Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
In recovery mode I reinstalled OSX
I was finally able to install updates after completing the above that were not able to be installed before.
I ran etre check, this is the report that came up:
Problem description:
Extremely slow computer, possible hard drive failure
EtreCheck version: 2.0.11 (98)
Report generated November 3, 2014 9:25:29 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (357.49 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
/Users/[redacted]/Downloads/LCC Installer.app
[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[invalid?] com.luthresearch.savvyconnectmenu.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[invalid?] com.luthresearch.scservice.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SavvyConnect UNKNOWN (missing value)
Google Chrome Application (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: Java 7 Update 67 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Java Support
Logitech Control Center Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% Safari
3% WindowServer
0% fontd
0% Google Chrome
0% ps
Top Processes by Memory: ℹ️
245 MB WebProcess
206 MB System Preferences
168 MB Safari
99 MB mds
82 MB Google Chrome
Virtual Memory Information: ℹ️
1.37 GB Free RAM
1.57 GB Active RAM
318 MB Inactive RAM
1.03 GB Wired RAM
436 MB Page-ins
0 B Page-outs
Basically I'm wondering if anything sticks out in this report. I was thinking it could be a possible hard drive failure. I know my computer has been dropped on the floor at least a few times. Thoughts are appreciated. Thank you for your patience.Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook. While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
STEPS TO DATE:
1.Installed several memory utility programs (Daisy Disk & MacCleanse) system
maintenance program to regularly and thoroughly empty application caches (Adobe apps & internet browsers being tremendous hogs), identify and remove language elements and other redundant space hogs, etc. Result: Small, but real improvement when I forced myself to perform a "scan and delete" session every second major computer run (typically about 6-8 hours in length). However, this did nothing to help the problems regularly detected when I run the Disk Utility which almost invariably demonstrates disk permissions that need to be repaired and, with increasing frequency, has demonstrated actual disk errors that require restarting and walking through a disk repair protocol. I did bring it to the Genius Bar where they kindly reinstalled Mavericks which they could do in about an hour versus the several hours that doing this at home requires. This did identify that my RAM was, on fact, a limitation on the speed at which I could run certain apps.
2. My next move was to install an additional 4GB of RAM. I bought the new RAM on eBay for about $90 because, with 3 kids equipped with MacBooks & iPhones, I simply couldn't afford the official Apple RAM. I even installed it myself, with the help of a YouTube video. Result: Giant improvement in speed (starting up or switching apps. If I had realized how simple it turned out to be, I would have done it well over a year ago. Some minor improvement in the overheating problem, but persistent problems with disk permissions continually requiring repair and periodic disk repairs (using Disk Utility) required.
PLANNED FINAL INTERVENTION:
3. I am purchasing and installing a solid state drive (ssd) and simply chucking the original hard drive, after considerable discussion with my savvier mac friends. It has become clear to me that, sadly, every hard drive has a finite life affected by a variety of factors. I am, in fact, hard on my equipment - running multiple graphic apps simultaneously, transferring massive GBs of data between my laptop, time capsule and an array of hard drives. I will let you know how it goes, but can share that the decision to get a solid state drive followed many conversations with multiple Mac guru-types (in the hope of saving you similar painful tribulations). The cost varies according to the size of the drive, but $400-$500 would buy a reasonable starting size. I am waiting for Black Friday sales, myself. Amazon (where I will likely purchase the ssd) is already offering a number of pre-Black Friday deals. While I don't really feel like putting out that amount of cash, I reassure myself that a new drive will almost certainly solve the disk errors (with a solid state one offering more durability) & will help me prolong the life of my MacBook Pro by a couple of years hopefully. It beats buying a new Apple MacBook only three and a half years after investing close to $3k for this one!
I am certain that more experienced forum users could point you to software that could help defragment your drive or may be able to offer other solutions. I've simply had enough of struggling with burning thighs and head-banging behavior triggered by slow performance. I hope this is helpful to you in some small way. The war is not yet over, but I'm feeling good about the battle plan! -
Looking for guidance to fix my VERY SLOW imac/osx mavericks
I installed Mavericks many months ago and was disappointed in how it just crippled my system. To date I've just muddled through. I've tried cleaning out some programs, but I'm not sure what I should keep and what I should ditch. I'm not also sure how much space I have or need for the programs I run. I just started using Adobe Creative Suite and those programs are very very difficult to work with - in any kind of timely manner. (which I need to do for my work) so I'm default to working on a PC (where I also have it installed)
I ran the etracheck that's been recommended in other discussions: Below is the result. Any help would be much appreciated. Thanks.
EtreCheck version: 1.9.15 (52)
Report generated September 4, 2014 at 6:37:19 PM EDT
Hardware Information: ?
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information: ?
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 4 days 8:31:25
Disk Information: ?
APPLE HDD HUA722010CLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (318.14 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
S.M.A.R.T. Status: Verified
USB Information: ?
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Passport 0746 1 TB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted>: 32 KB
disk2s2 (disk2s2) <not mounted>: 29 KB
disk2s3 (disk2s3) <not mounted>: 29 KB
disk2s4 (disk2s4) <not mounted>: 29 KB
disk2s5 (disk2s5) <not mounted>: 29 KB
disk2s6 (disk2s6) <not mounted>: 262 KB
disk2s7 (disk2s7) <not mounted>: 262 KB
disk2s8 (disk2s8) <not mounted>: 262 KB
HD1_Lora (disk2s10) /Volumes/HD1_Lora: 1 TB (467.04 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
[loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) Support
[not loaded] com.wacom.kext.wacomtablet (6.1.5) Support
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) Support
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) Support
Startup Items: ?
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons: ?
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[failed] com.vmware.launchd.vmware.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.sophos.uiserver.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.akamai.single-user-client.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Garmin Express Service
Monotype SkyFonts
Dropbox
HP Scheduler
Internet Plug-ins: ?
WacomNetscape: Version: 1.1.0-5 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
WacomSafari: Version: 1.1.0-5 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
iSkyDeluxe
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
MacFUSE Support
WacomTablet Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 634.42 GB
Destinations:
My Passport for Mac [Network] (Last used)
Total size: 2 TB
Total number of backups: 53
Oldest backup: 2013-10-29 03:57:03 +0000
Last backup: 2014-04-22 09:31:43 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 634.42 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
2% WindowServer
0% Core Sync
0% Creative Cloud
0% InterCheck
0% Garmin Express
Top Processes by Memory: ?
147 MB Finder
139 MB Mail
102 MB Google Chrome
98 MB InterCheck
98 MB WindowServer
Virtual Memory Information: ?
126 MB Free RAM
1.00 GB Active RAM
872 MB Inactive RAM
629 MB Wired RAM
17.78 GB Page-ins
645 MB Page-outsYou need to completely uninstall everything Sophos. It is not needed on OS X and can negatively impact proper OS X operation and performance
http://www.sophos.com/en-us/support/knowledgebase/119182.aspx
You also need to completely unistall CleanMyMac2. Macpaw's uninstaller is garbage. Search for and Download and install an app called FindAnyFile and use this to search for a delete files with the names CleanMyMac2 and MacPaw to completely rid yourself of the piece of paid "garbageware".
FIndAnyFile
http://apps.tempel.org/FindAnyFile/
Apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac, MacCleanse or anything like these apps, installed on your Mac, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.
Plus, these type of apps aren't really necessary OR needed. They really aren't.
There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac. Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.
These types of system 'cleaning" apps are very poorly written and are really a scam to rob newbie and novice Mac users of their hard earned cash for a poorly written maintenance program that will do much more harm to a perfectly normal running OS X system than the good that the app developers purport these types of apps will do.
Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.
It is best to never, EVER download and install these types of apps.
The risk to your system and important data is too great a risk!
Here are some general tips to keep your Mac's hard drive trim and slim as possible
You should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your Mac's Trash icon in the Dock?
If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you are an iMovie or Final Cut user, both have its own individual Trash location that needs to be emptied, too!
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
To find other large files, download an app called Omni Disk Sweeper.
http://www.omnigroup.com/more
Download an app called OnyX for your version of OS X.
http://www.titanium.free.fr/downloadonyx.php
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Moving iTunes library
http://support.apple.com/kb/HT1449
Moving iPhoto library
http://support.apple.com/kb/PH2506
Moving iMovie projects folder
http://support.apple.com/kb/ph2289
Good Luck! -
I have the good fortune of knowing why not to upgrade. I had Mavericks already and I decided an upgrade might help fix some intermittent problems with my OS, like drag/drop being on/off.
Since upgrading to Yosemite:
Finder will not overwrite files (starts an endless loop and never finishes)
Finder will not open the preferences window
Finder will not shut down. Force quitting works occasionally, other times that too fails and I have to hold the power button until it shuts down the iMac.
HDD fan speed runs out of control after resetting SMC to try to fix some of the above
Bluetooth mouse now gets interference from Wifi, causing jerky movement while uploading or downloading
Transparency issues with the new interface, black corners instead of round corners, etc.
Possibly related, my USB drives now seem to disconnect intermittently as well (which throws a nice big wrench in my backup and flee plans).
After trying various fixes, removing software, reinstalling the OS, repairing permissions, etc. I have absolutely no solutions for the above except to backup everything, wipe the drive, and install the OS "clean".
I did so today and have already noticed the usual jumpy mouse when using Wifi.
And now file icons don't display correctly at small sizes, even after multiple cache cleans, a problem that numerous others have also experienced (along with more serious graphics issues, Finder performing like a wounded mule, Dropbox implosions, etc.)
All this and there's still an extreme poverty in actually helpful features. I'm still stuck with Maverick's butchery of the tags feature (replacing quick, simple, and visually useful labels with tiny colored dots that take twice as long to toggle was purely idiotic, in my opinion. Yosemite brings no reprieve.) There's still no "up" button for those that want Finder to just go up to the enclosing folder instead of picking from a dropdown list. I sincerely doubt that adding web searching to Spotlight is something I would ever want to use, especially since everyone privacy-minded is turning it off. And I'm incredibly uninterested in minute visual changes to add transparency, blurs and whatnot that you may appreciate once but that take up more GPU processing ever after.
So has anyone found any improvements in Yosemite? Please remind me why I shouldn't just do a clean install of Mountain Lion if I'm ever caught back up from the weeks I've wasted troubleshooting this dung heap.How much RAM installed on your Mac.
How full is your Mac's hard drive?
If you have a long list of user login/startup items that launch at startup/login, you need to reduce the amount of these to around 6 or so items or less, if possible.
Do you have any unnecessary antivirus installed on your iMac?
Do you have so called hard drive/memory "cleaning" apps installed on your Mac like MacKeeper, CleanMyMac 1or 2, TuneUpMyMac, MacCleanse, Memory Clean, etc.?
Have you updated all of your installed software and updated all connected third party device software and drivers?
Have you updated all of the various web browser plugins you that have installed within your web browser?
Do you use Google apps, like Chrome and Drive?
Ditch ALL Googlewares. They are ALL a serious resource hog on the OS X system.
If you do not like Apple's Safari web browser, download, install and try Mozilla FireFox, instead.
The current, up-to-date version of FireFox is fully compatible with OS X and is regularly updated by the great developers of the Mozilla group. -
How do I download Mountain Lion on an old mac?
I have been relentlessly trying to update my mothers Mac. She has an older version of OS X, 10.5.8. I was attempting to download Mountain Lion, but I for the life of me could not get it to work. I have emailed Apple several times with no reply. How do I go about updating her mac to Yosemite?
Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.
Then, determine if your Mac meets ALL minimum system install requirements.
Mac OS X v10.6 Snow Leopard system requirements
Purchased Installer disc here.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
To install Snow Leopard for the first time, you must have a Mac with:
An Intel processor
An internal or external DVD drive, or DVD or CD Sharing
At least 1 GB of RAM (additional RAM is recommended)
A built-in display or a display connected to an Apple-supplied video card supported by your computer
At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools
OS X Lion system requirements
Purchased emailed download code here.
http://store.apple.com/us/product/D6106Z/A/os-x-lion
To use Lion, make sure your computer has the following:
An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended)
7 GB of available disk space
2 GB of RAM
To install OS X 10.8 Mountain Lion, 10.9 Mavericks (currently unavailable) or OS X 10.10 Yosemite.you need one of these Macs:
OS X 10.8 Mountain Lion purchased emailed download code here.
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory (I strongly advise, at least, 4 GBs of RAM or more)
8 GB or more of available space
Next,
If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe could no longer secure their rights to continue to use Rosetta in later versions of OS X.
So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
Also, check for app compatibilty here.
http://roaringapps.com/
If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.
These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
Once you have determined all of this, you should be able to find the latest versions of OS X by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password and if you purchased a download code, input that code.
You can then begin the download and installation process of installing the newer versions of OS X from the Mac App Store. -
Update Mac os x 10.6.8 to 10.9
Hi,
I want to update my iMac with 10.6.8 to Mavericks 10.9. Unfortunately Mavericks isn't available any more in the Mac App Store. Is there any possibility to update the iMac to MAvericks 10.9 without loosing any Data and without installing the complete System new ?
Thanks for your Help
Rottman57Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.
Then, determine if your Mac meets ALL minimum system install requirements.
OS X Lion system requirements
Purchased emailed download code here.
http://store.apple.com/us/product/D6106Z/A/os-x-lion
To use Lion, make sure your computer has the following:
An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended)
7 GB of available disk space
2 GB of RAM
To install OS X 10.8 Mountain Lion, 10.9 Mavericks (currently unavailable) or OS X 10.10 Yosemite.you need one of these Macs:
OS X 10.8 Mountain Lion purchased emailed download code here.
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory (I strongly advise, at least, 4 GBs of RAM or more)
8 GB or more of available space
Next,
If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe could no longer secure their rights to continue to use Rosetta in later versions of OS X.
So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
Also, check for app compatibilty here.
http://roaringapps.com/
If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.
These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
Once you have determined all of this, you should be able to find the latest versions of OS X by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password and if you purchased a download code, input that code.
You can then begin the download and installation process of installing the newer versions of OS X from the Mac App Store. -
Some applications will not open with an error message it is incomplete or broken
A few applications like iChat, iSync and iCal will not open and has an error message that they are incomplete or broken. How do I fix them and how did they come to be this way? There are no updates to load.
You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
When i open a mail message the application quits
when i select a message I do not see the message. it says "no message selected". when i double click to open the message the application quits and I get the message: mail quit unexpectedly.
the following info is provided which means absolutely nothing to me. Can someone solve this problem
Process: Mail [1691]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.3 (1878.6)
Build Info: Mail-1878006000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [491]
Responsible: Mail [1691]
User ID: 501
Date/Time: 2014-07-17 21:53:37.313 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 8A82DA61-F59B-6C39-D586-181AE14962B9
Sleep/Wake UUID: 9476B09B-8AEB-477B-9D1A-F3C2AF27E19E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[NSViewController loadView] could not load the "MessageView" nib.'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff92c9d25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8e1e8e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff92c9d10c +[NSException raise:format:] + 204
3 AppKit 0x00007fff8ca71317 -[NSViewController loadView] + 361
4 AppKit 0x00007fff8c99f718 -[NSViewController view] + 41
5 Mail 0x000000010a3f66bf Mail + 370367
6 Mail 0x000000010a3f6582 Mail + 370050
7 Mail 0x000000010a3f61c8 Mail + 369096
8 Mail 0x000000010a3f5ea7 Mail + 368295
9 Mail 0x000000010a3f58ad Mail + 366765
10 AppKit 0x00007fff8ca5f05b -[NSView _updateSuggestedContentRect] + 774
11 AppKit 0x00007fff8ca6dc01 -[NSView _updateSuggestedContentRectForVisibleRectChange] + 219
12 AppKit 0x00007fff8ca6da9e -[NSScrollView(NSRulerSupport) _handleBoundsChangeForSubview:] + 338
13 AppKit 0x00007fff8ca6d90a -[NSView _postBoundsChangeNotification] + 136
14 AppKit 0x00007fff8ca6d748 -[NSView translateOriginToPoint:] + 294
15 AppKit 0x00007fff8c914c0f -[NSClipView _immediateScrollToPoint:] + 2659
16 AppKit 0x00007fff8c91416a -[NSClipView scrollToPoint:] + 237
17 AppKit 0x00007fff8ca6cbae -[NSScrollView scrollClipView:toPoint:] + 203
18 AppKit 0x00007fff8c918dc9 -[NSClipView _scrollTo:animateScroll:flashScrollerKnobs:] + 1688
19 AppKit 0x00007fff8c91854f -[NSClipView _reflectDocumentViewFrameChange] + 128
20 AppKit 0x00007fff8c8dcf1c -[NSView _postFrameChangeNotification] + 203
21 AppKit 0x00007fff8c8e66c2 -[NSView setFrameSize:] + 1586
22 Mail 0x000000010a3bcb94 Mail + 134036
23 AppKit 0x00007fff8c8e6049 -[NSView setFrame:] + 294
24 Mail 0x000000010a3efcfe Mail + 343294
25 Mail 0x000000010a3f507b Mail + 364667
26 Mail 0x000000010a3f4eb6 Mail + 364214
27 Mail 0x000000010a3f3d83 Mail + 359811
28 Mail 0x000000010a3bbe83 Mail + 130691
29 Foundation 0x00007fff86089f28 NSKeyValueNotifyObserver + 387
30 Foundation 0x00007fff860c6ed1 -[NSObject(NSKeyValueObservingPrivate) _notifyObserversForKeyPath:change:] + 1115
31 AppKit 0x00007fff8c937be8 -[NSController _notifyObserversForKeyPath:change:] + 209
32 AppKit 0x00007fff8ca694bf -[NSArrayController didChangeValuesForArrangedKeys:objectKeys:indexKeys:] + 53
33 AppKit 0x00007fff8c937a28 -[NSArrayController setContent:] + 826
34 Mail 0x000000010a3b9a63 Mail + 121443
35 Foundation 0x00007fff860c772e -[NSObject(NSKeyValueCoding) setValue:forKey:] + 389
36 AppKit 0x00007fff8c940f0d -[NSObjectParameterBinder _updateObject:observedController:observedKeyPath:context:] + 1298
37 AppKit 0x00007fff8c937f08 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 652
38 Mail 0x000000010a40cdee Mail + 462318
39 CoreFoundation 0x00007fff92c6be0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
40 CoreFoundation 0x00007fff92b5f82d _CFXNotificationPost + 2893
41 Foundation 0x00007fff860837ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
42 Foundation 0x00007fff860a90b5 -[NSBlockOperation main] + 75
43 Foundation 0x00007fff860888a1 -[__NSOperationInternal _start:] + 631
44 Foundation 0x00007fff8608854b __NSOQSchedule_f + 64
45 libdispatch.dylib 0x00007fff912a828d _dispatch_client_callout + 8
46 libdispatch.dylib 0x00007fff912afef0 _dispatch_main_queue_callback_4CF + 333
47 CoreFoundation 0x00007fff92c044f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
48 CoreFoundation 0x00007fff92bbf714 __CFRunLoopRun + 1636
49 CoreFoundation 0x00007fff92bbee75 CFRunLoopRunSpecific + 309
50 HIToolbox 0x00007fff86964a0d RunCurrentEventLoopInMode + 226
51 HIToolbox 0x00007fff869647b7 ReceiveNextEventCommon + 479
52 HIToolbox 0x00007fff869645bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
53 AppKit 0x00007fff8c8af24e _DPSNextEvent + 1434
54 AppKit 0x00007fff8c8ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
55 AppKit 0x00007fff8c8a299c -[NSApplication run] + 553
56 AppKit 0x00007fff8c88d783 NSApplicationMain + 940
57 libdyld.dylib 0x00007fff931655fd start + 1
58 ??? 0x0000000000000001 0x0 + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff9129f866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff87a9635c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8c612b1a abort + 125
3 libc++abi.dylib 0x00007fff91986f31 abort_message + 257
4 libc++abi.dylib 0x00007fff919ac952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff8e1e930d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff919aa1d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff919aa246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff8e1e90b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff912a82a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff912afef0 _dispatch_main_queue_callback_4CF + 333
11 com.apple.CoreFoundation 0x00007fff92c044f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12 com.apple.CoreFoundation 0x00007fff92bbf714 __CFRunLoopRun + 1636
13 com.apple.CoreFoundation 0x00007fff92bbee75 CFRunLoopRunSpecific + 309
14 com.apple.HIToolbox 0x00007fff86964a0d RunCurrentEventLoopInMode + 226
15 com.apple.HIToolbox 0x00007fff869647b7 ReceiveNextEventCommon + 479
16 com.apple.HIToolbox 0x00007fff869645bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
17 com.apple.AppKit 0x00007fff8c8af24e _DPSNextEvent + 1434
18 com.apple.AppKit 0x00007fff8c8ae89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
19 com.apple.AppKit 0x00007fff8c8a299c -[NSApplication run] + 553
20 com.apple.AppKit 0x00007fff8c88d783 NSApplicationMain + 940
21 libdyld.dylib 0x00007fff931655fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff912a0662 kevent64 + 10
1 libdispatch.dylib 0x00007fff912aa421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff912aa136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9129ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9129ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92bbff15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92bbf539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92bbee75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8ca4f05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff87a95899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff87a9572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff87a99fc9 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9129ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9129ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92bbff15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92bbf539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92bbee75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff860e7967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff860e776b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff87a95899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff87a9572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff87a99fc9 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9129f9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff92c0ba03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff87a95899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff87a9572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff87a99fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9129fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87a96f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87a99fb9 start_wqthread + 13
Thread 6:: Dispatch queue: NSOperationQueue 0x6080002202c0
0 libsystem_platform.dylib 0x00007fff8e5fdcb9 OSAtomicEnqueue + 29
1 com.apple.Foundation 0x00007fff8609481c -[NSConcreteData dealloc] + 118
2 libobjc.A.dylib 0x00007fff8e1e265a (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502
3 com.apple.CoreFoundation 0x00007fff92b87932 _CFAutoreleasePoolPop + 50
4 com.apple.CoreFoundation 0x00007fff92bd1301 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 145
5 com.apple.CoreFoundation 0x00007fff92bd0a9f -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 319
6 com.apple.Mail.framework 0x00007fff8b322329 -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 944
7 com.apple.Mail.framework 0x00007fff8b3232df +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 435
8 com.apple.Mail.framework 0x00007fff8b3351b3 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke841 + 48
9 com.apple.CoreFoundation 0x00007fff92bda6df __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 111
10 com.apple.CoreFoundation 0x00007fff92bda5ee -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 222
11 com.apple.Mail.framework 0x00007fff8b3350a0 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 270
12 com.apple.Foundation 0x00007fff860a90b5 -[NSBlockOperation main] + 75
13 com.apple.Foundation 0x00007fff860888a1 -[__NSOperationInternal _start:] + 631
14 com.apple.Foundation 0x00007fff8608854b __NSOQSchedule_f + 64
15 libdispatch.dylib 0x00007fff912a828d _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff912ac7e3 _dispatch_async_redirect_invoke + 154
17 libdispatch.dylib 0x00007fff912a828d _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff912aa082 _dispatch_root_queue_drain + 326
19 libdispatch.dylib 0x00007fff912ab177 _dispatch_worker_thread2 + 40
20 libsystem_pthread.dylib 0x00007fff87a96ef8 _pthread_wqthread + 314
21 libsystem_pthread.dylib 0x00007fff87a99fb9 start_wqthread + 13
Thread 7:: +[MFLibrary synchronouslyUpdateMessageFiles] Dispatch queue: NSOperationQueue 0x60000003b460
0 libsystem_kernel.dylib 0x00007fff912a09f2 read + 10
1 com.apple.Foundation 0x00007fff8609420a _NSReadFromFileDescriptorWithProgress + 255
2 com.apple.Foundation 0x00007fff860f1c04 -[NSConcreteFileHandle readDataOfLength:] + 257
3 com.apple.Mail.framework 0x00007fff8b2d5191 +[MFLibrary _emlxPListInFile:plistOffset:] + 51
4 com.apple.Mail.framework 0x00007fff8b2cf037 +[MFLibrary updateFileForMessage:] + 180
5 com.apple.CoreFoundation 0x00007fff92be59c6 __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 70
6 com.apple.CoreFoundation 0x00007fff92be5910 -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 320
7 com.apple.Mail.framework 0x00007fff8b2b1a34 +[MFLibrary synchronouslyUpdateMessageFiles] + 503
8 com.apple.CoreFoundation 0x00007fff92b889ac __invoking___ + 140
9 com.apple.CoreFoundation 0x00007fff92b88814 -[NSInvocation invoke] + 308
10 com.apple.MailCore 0x00007fff87a487a4 -[MCMonitoredInvocation invoke] + 211
11 com.apple.MailCore 0x00007fff87a6b448 -[MCThrowingInvocationOperation main] + 40
12 com.apple.MailCore 0x00007fff87a0fb28 -[_MCInvocationOperation main] + 332
13 com.apple.Foundation 0x00007fff860888a1 -[__NSOperationInternal _start:] + 631
14 com.apple.Foundation 0x00007fff8608854b __NSOQSchedule_f + 64
15 libdispatch.dylib 0x00007fff912a828d _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff912ac7e3 _dispatch_async_redirect_invoke + 154
17 libdispatch.dylib 0x00007fff912a828d _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff912aa082 _dispatch_root_queue_drain + 326
19 libdispatch.dylib 0x00007fff912ab177 _dispatch_worker_thread2 + 40
20 libsystem_pthread.dylib 0x00007fff87a96ef8 _pthread_wqthread + 314
21 libsystem_pthread.dylib 0x00007fff87a99fb9 start_wqthread + 13
Thread 8:: Dispatch queue: NSOperationQueue Serial Queue
0 libsystem_kernel.dylib 0x00007fff9129bb16 syscall_thread_switch + 10
1 libsystem_platform.dylib 0x00007fff8e5fdf30 _os_lock_handoff_lock_slow + 79
2 libobjc.A.dylib 0x00007fff8e1e496e _objc_rootRetain_slow + 25
3 libobjc.A.dylib 0x00007fff8e1f836e -[NSObject retain] + 126
4 com.apple.CoreFoundation 0x00007fff92b5e3f2 -[__NSArrayM insertObject:atIndex:] + 802
5 com.apple.Foundation 0x00007fff860d6096 -[NSFunctionExpression acceptVisitor:flags:] + 363
6 com.apple.Foundation 0x00007fff860d5efe -[NSComparisonPredicate _acceptExpressions:flags:] + 60
7 com.apple.Foundation 0x00007fff860d5e71 -[NSComparisonPredicate acceptVisitor:flags:] + 114
8 com.apple.Foundation 0x00007fff860e93d0 -[NSCompoundPredicate _acceptSubpredicates:flags:] + 178
9 com.apple.Foundation 0x00007fff860e9304 -[NSCompoundPredicate acceptVisitor:flags:] + 108
10 com.apple.CoreData 0x00007fff8868bc45 -[NSSQLGenerator initializeContextForFetchRequest:ignoreInheritance:nestingLevel:] + 725
11 com.apple.CoreData 0x00007fff8868b549 -[NSSQLGenerator newSQLStatementForFetchRequest:ignoreInheritance:countOnly:nestingLevel:] + 41
12 com.apple.CoreData 0x00007fff8868b3c2 -[NSSQLAdapter _newSelectStatementWithFetchRequest:ignoreInheritance:] + 386
13 com.apple.CoreData 0x00007fff8868b013 -[NSSQLCore newRowsForFetchPlan:] + 115
14 com.apple.CoreData 0x00007fff8868a85f -[NSSQLCore objectsForFetchRequest:inContext:] + 527
15 com.apple.CoreData 0x00007fff8868a397 -[NSSQLCore executeRequest:withContext:error:] + 247
16 com.apple.CoreData 0x00007fff88689e63 -[NSPersistentStoreCoordinator executeRequest:withContext:error:] + 3619
17 com.apple.CoreData 0x00007fff88687c1b -[NSManagedObjectContext executeFetchRequest:error:] + 507
18 com.apple.MailService 0x00007fff86db3402 __42-[MSExternalUpdatesManager _flagsChanged:]_block_invoke + 582
19 com.apple.Foundation 0x00007fff860a90b5 -[NSBlockOperation main] + 75
20 com.apple.Foundation 0x00007fff860888a1 -[__NSOperationInternal _start:] + 631
21 com.apple.Foundation 0x00007fff8608854b __NSOQSchedule_f + 64
22 libdispatch.dylib 0x00007fff912a828d _dispatch_client_callout + 8
23 libdispatch.dylib 0x00007fff912aa673 _dispatch_queue_drain + 451
24 libdispatch.dylib 0x00007fff912ab9c1 _dispatch_queue_invoke + 110
25 libdispatch.dylib 0x00007fff912a9f87 _dispatch_root_queue_drain + 75
26 libdispatch.dylib 0x00007fff912ab177 _dispatch_worker_thread2 + 40
27 libsystem_pthread.dylib 0x00007fff87a96ef8 _pthread_wqthread + 314
28 libsystem_pthread.dylib 0x00007fff87a99fb9 start_wqthread + 13
Thread 9:
0 libsystem_pthread.dylib 0x00007fff87a99fac start_wqthread + 0
Thread 10:
0 libsystem_pthread.dylib 0x00007fff87a99fac start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff76990310 rcx: 0x00007fff55861ea8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff55861ed0 rsp: 0x00007fff55861ea8
r8: 0x00007fff919ad959 r9: 0x00007fff8c63a8d0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff55862030 r13: 0x0000608000c74980 r14: 0x0000000000000006 r15: 0x00007fff55861f10
rip: 0x00007fff9129f866 rfl: 0x0000000000000206 cr2: 0x000000010a872000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10a39c000 - 0x10a68efff com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
0x10a9df000 - 0x10a9dfffd +cl_kernels (???) <12EA71A2-570B-43C2-A40C-8E6EA2606A49> cl_kernels
0x10a9e3000 - 0x10a9e5fff apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
0x10a9e9000 - 0x10a9f9ff7 dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
0x10aa06000 - 0x10aa0efff digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
0x10aa14000 - 0x10aa16fff libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
0x10aa1a000 - 0x10aa1cfff libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
0x10aa21000 - 0x10aa29ff7 libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
0x10aa2e000 - 0x10aa32fff libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
0x10aa37000 - 0x10aa39fff login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
0x10aa3d000 - 0x10aa40fff mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
0x10aa47000 - 0x10aa4cfff libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
0x10aa51000 - 0x10aa58fff libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
0x10aa61000 - 0x10aa63fff libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
0x10aa67000 - 0x10aa6bffd libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
0x10aa70000 - 0x10aa98ff6 com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x10aaae000 - 0x10aab0fff pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
0x10aab5000 - 0x10aab7fff shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
0x10aabc000 - 0x10aabefff smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
0x10aac3000 - 0x10aac5fff smb_ntlmv2.so (170.1) <938D40AF-BEB3-3F55-B409-C84E3C2886FD> /usr/lib/sasl2/smb_ntlmv2.so
0x10c3dc000 - 0x10c3e3fff com.apple.SyncedDefaults (1.3 - 91.30.1) <26F0AD10-86CC-31A4-899C-097269680E05> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x10c4f4000 - 0x10c4f5ff6 +cl_kernels (???) <2ECCD27A-357E-4947-BE59-91F5507230BF> cl_kernels
0x10f5ab000 - 0x10f5aefff libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
0x10f5b4000 - 0x10f5b5fff com.apple.AddressBook.LocalSourceBundle (8.0 - 1371) <B3C35936-EE5F-3C40-95FF-2AE6C5D35638> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10f5c7000 - 0x10f5cbff7 com.apple.DirectoryServicesSource (8.0 - 1371) <AF6429A6-608F-36B2-BC58-51A0C2B17C31> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10f5d2000 - 0x10f61eff6 com.apple.AddressBook.CardDAVPlugin (10.9 - 424) <15AC9317-8E7D-3DC3-A68F-89C546648E25> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x1107fe000 - 0x1107feff9 +cl_kernels (???) <23CDA940-F771-488D-8AAB-E4AC8D7DB332> cl_kernels
0x110804000 - 0x110805ffa +cl_kernels (???) <0E86A09A-53BC-43D2-B00E-A2C468630528> cl_kernels
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0x7fff899dc000 - 0x7fff89d12fff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff89d13000 - 0x7fff89d1aff7 com.apple.phonenumbers (1.1.1 - 105) <767A63EB-244C-34F1-9FFA-D1A6BED60C31> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff89d1b000 - 0x7fff89d5bfff com.apple.PassKit (1.0 - 1) <CE4A0FC6-6E65-38AC-BC8E-74821D713B43> /System/Library/PrivateFrameworks/PassKit.framework/Versions/A/PassKit
0x7fff89d5c000 - 0x7fff89d72fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff89d83000 - 0x7fff89d8cff7 libcldcpuengine.dylib (2.3.58) <E3A84FEC-4060-39C2-A469-159A443D2B6D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff89d8d000 - 0x7fff89dd2ff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff89dd6000 - 0x7fff89dd8ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x7fff89dd9000 - 0x7fff89e30fff com.apple.ViewBridge (1.0 - 46.2) <4AF3CB98-7691-39A2-8DC3-ABE5CC55CE7F> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff89e33000 - 0x7fff89ebefff libCoreStorage.dylib (380) <DE9B3F8C-045C-3010-9A25-C8CD72F1066B> /usr/lib/libCoreStorage.dylib
0x7fff89ebf000 - 0x7fff89ebffff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff89ec0000 - 0x7fff89ed2ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <E51DE5CA-9859-3C13-A24F-37EF4385C1D6> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff89ed3000 - 0x7fff89f1cfff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff89f1d000 - 0x7fff89f2dfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff89f2e000 - 0x7fff8a218fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8a219000 - 0x7fff8a389ff4 com.apple.CFNetwork (673.4 - 673.4) <F3BF6020-99BE-3844-A7B8-352B93AD02F3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8a38a000 - 0x7fff8a3e9fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8a3ea000 - 0x7fff8a423ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8a424000 - 0x7fff8a67eff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a67f000 - 0x7fff8a685ff7 libCGXCoreImage.A.dylib (599.25.10.1) <1AB1B2B2-55A9-3780-BCB9-1B3CE375D739> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x7fff8a6d1000 - 0x7fff8a705fff libssl.0.9.8.dylib (50) <B15F967C-B002-36C2-9621-3456D8509F50> /usr/lib/libssl.0.9.8.dylib
0x7fff8a706000 - 0x7fff8a754ff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8a794000 - 0x7fff8a79cfff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8a79d000 - 0x7fff8a7a3ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8a7a4000 - 0x7fff8a7d3fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8a7d4000 - 0x7fff8a7d5fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8a7d6000 - 0x7fff8a7deff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8a7e1000 - 0x7fff8a7f2ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8a7f3000 - 0x7fff8a8ddfff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8a8de000 - 0x7fff8a9cdfff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8a9d0000 - 0x7fff8a9d2fff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8a9d3000 - 0x7fff8a9d7fff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff8a9d8000 - 0x7fff8a9dafff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8a9db000 - 0x7fff8a9e5ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8aa0d000 - 0x7fff8aa3efff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8aa3f000 - 0x7fff8aa98fff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8aa99000 - 0x7fff8aaa0ff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x7fff8aaa1000 - 0x7fff8aadfff7 com.apple.MailUI (7.3 - 1878.6) <2D08FD02-754E-3197-AB5F-7DF58946BF67> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x7fff8aae0000 - 0x7fff8aae8ffb com.apple.CloudServices (1.0 - 1) <644772DA-9267-376D-AD90-749D6B692566> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
0x7fff8aae9000 - 0x7fff8ac3dff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8ac3e000 - 0x7fff8ac8bff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8ac8c000 - 0x7fff8acfbff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8acfc000 - 0x7fff8acfdff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff8acfe000 - 0x7fff8b131ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8b132000 - 0x7fff8b135ffa libCGXType.A.dylib (599.25.10.1) <9E609F91-BD17-3C51-A877-C80E7183A867> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8b136000 - 0x7fff8b17cfff com.apple.DiskManagement (6.1 - 744.1) <3DD4CD10-4476-334C-8C4B-991A85AAC272> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8b17d000 - 0x7fff8b181fff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8b191000 - 0x7fff8b1f7fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8b1f8000 - 0x7fff8b21cfff com.apple.quartzfilters (1.8.0 - 1.7.0) <39C08086-9866-372F-9420-81F5689149DF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8b21d000 - 0x7fff8b433fff com.apple.Mail.framework (7.3 - 1878.6) <C617BE97-1D88-380F-B6EC-6D33485A44D0> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
0x7fff8b434000 - 0x7fff8b482fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8b483000 - 0x7fff8b4d6ff7 com.apple.ical.EventKit (2.0 - 154) <34C0DAD6-763D-3760-93BA-54C5DC7D81DA> /System/Library/Frameworks/EventKit.framework/Versions/A/EventKit
0x7fff8b4d7000 - 0x7fff8bdf732b com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8bdf8000 - 0x7fff8c1d9ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8c1da000 - 0x7fff8c2a4fff com.apple.LaunchServices (572.28 - 572.28) <FDED4724-4CB6-3DE5-B785-AE6D4C261CF6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8c55a000 - 0x7fff8c55aff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8c560000 - 0x7fff8c5b1ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8c5b2000 - 0x7fff8c5b5fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8c5b6000 - 0x7fff8c63fff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff8c640000 - 0x7fff8c69bffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8c6b6000 - 0x7fff8c6b6ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8c714000 - 0x7fff8c714fff com.apple.SafariDAVNotifier (1.1.1 - 1) <6FD70177-7044-3EFE-905F-08F1D2D40ECA> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x7fff8c715000 - 0x7fff8c71fff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff8c720000 - 0x7fff8c738ff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8c80a000 - 0x7fff8c856ffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8c857000 - 0x7fff8c87dff7 com.apple.iCalendar (7.0 - 162.2) <8715F4AA-3E35-3E36-B085-128C3DC332B1> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff8c87e000 - 0x7fff8c88affb com.apple.AppleFSCompression (56.92.1 - 1.You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data. There are ways to back up a computer that isn't fully functional. Ask if you need guidance. You can skip this step if you don't care about the data that hasn't been backed up.
Reinstall the OS.* Your data should be unaffected unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
Problem to open mac preinstall apps (not all of them)
Hi there!
I'm new on mac computers and I have a serious problem here. I can't open some preinstalled apps of my Mac! PLEASE HELP!
I use Macbook Pro with Mavericks.
Well, the list below shows the applications that I can't open for some reason. (and I used to open them often)
contacts
calendar
reminder
maps
messages
facetime
Photo Booth
iBooks
App store
Pages
Numbers
Keynote
Preview
Quicktime
Font Book
Stikies
Image Capture
Migration Assistant
Terminal
Boot Camp Assistant
Digital Color meter
Colorsync Utility
Grab
X11
As you can see there are several important apps! The ones with exclamation marks are apps that I use very often!!
This is start to happen, when I delete a big bunch of files from my HD. (appr. 60GB) . I securely empty the trash. The mac crashed and I have to restart it with the unorthodox way. (push the "open" button for few seconds) When I restart it, everything seems to be fine, BUT suddently I realise that the apps from the list above can't open.
I google the problem to find a solution... but nothing...
Then I open "console" and I get a maybe important thing.
When I was trying to open one of those apps, the console shows that : "unable to load nib file: MainMenu, exiting"
WHAT IS A NIB FILE??? AND WHY MY MAC IS UNABLE TO LOAD IT??
PLEASE HELP!
Is there any solution ?
Thank you in advance,
JimYou ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
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