MacG4 now fails to sync with Visor deluxe

Same old story I am afraid.
My venerable Visor deluxe has been syncing with my Mac G4 running 10.4.11 using a travel USB cable (the one without a button) and Isync for years.
The Palm desktop system was 4.0 and hotsync worked fine.
A month or two ago this ceased. The Visor said there was no connection and Isync failed to detect the Visor,  counting down and inviting me to push the Hotsync button then went ahead without the Visor.
I figured it was a broken USB cable, especially as it began connecting at one point then stopped after about ten seconds.
So I got a new cable. This one is a Sitecom one, left over from the days of system 9 it appears, and it has a sync button on the side. The manual talks about configuring the modem to a PL20303 but I hope it actually works as normal with modern connections. Yet the visor still will not call up the palm software or be recognised by Isync.  I have reinstalled Palm desktop 4.0 and worryingly it failed to complete its install, jamming at UPD205.prc and later at anotherUPD number.
Any suggestions for working this one out?
Many thanks
Post relates to: Visor Deluxe

Updating my own post as investigation has advanced.
It seems to be a hardware problem as I managed to borrow another Visor de luxe and successfully hotsynced it using all of my cables.
The faulty Visor works fine in every regard except launch the desktop when the sync button is pressed. Instead it puts up a connecting message and then times out. Putting the applications out on the desktop of the computer does not make any difference.
Soft or hard resets do not make any difference so it looks like hardware - as I said everything else works fine.
Post relates to: Visor Deluxe

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