Machine not authorized for Quick Play

I have a slimline S3430f machine. When I insert a DVD it says check for updates? I say yes and it tries to authorize my computer. It then forces me to download a 67MB file which I have (HP-CPC.v7029_2319_HQP090821-02_Normal). It then tries to update but then I get a message saying "the software can only be installed on authorized machine".
I have tried to install the latest version of Quick play to no avail (quick play_23.exe) and nothing happens.
I have also installed SP35813.exe and nothing happens.
I am going nuts trying to authorize my PC so I can update it and watch movies!
Help?! Thanks!

Toast 6.0.7 or Toast 6.0.9 should work if using QuickTime 6.5.x (but I'm not quite sure about 6.0.7)
If using a more current release of QT (e.g. 7.x) or Toast (or a release of Toast prior to that) you will receive the mentioned error, as burning purchased tracks through Toast got prohibited.

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Hi there!
I've a very similar & the same problem but for me this has been happening ever since iTunes 7.1.5, so not exclusively since 7.2 was launched
In addition to the same problem you're having, iTunes will not sync any of my converted DVD movies and several video podcasts giving me the same error message you mentioned. If it try to play these video's out side of iTunes with QuickTime, I get 'Error -36: An I/O Error' warning and thats it, but I can play with any other media player including the dreaded Windows Media Player! If I copy these files on to a separate HHD, Flash Stick or on to another PC (i.e. so they’re played from not in the iTunes folder in my documents) they all work fine and oddly also with QuickTime, so I'm happy the files are not corrupt. I'm afraid to attempt to play any remaining video's that I managed to sync sometime before this problem in iTunes because when I do, its then that I can never use it again and it gets removed from my iPod!
I can't find anything on this problem anywhere, and I don't know where to go to get help from Apple not that I’m sure they’d be too helpful?
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Regards
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Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
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http://support.apple.com/kb/ts1389
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Message was edited by: Diane Wordsmith

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http://support.apple.com/kb/TS1389
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Hello Tyeary7,
Thank you for using Apple Support Communities.
For more information, take a look at:
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Machine not authorized for Quick Play

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