Macintosh Hard Drive Problems?

I installed Mountain Lion on my mid-2009 13-inch Macbook Pro on Wednesday. It installed successfully, and I installed the update as well. Then after a few hours, the computer froze, and I had to manually shut down the computer. When I restarted, it started up extremely slowly, and then would only boot to safe mode.
My first thought was that there was a problem with the operating system installion or a problem with the update, but when I went to re-install Mac OSX, it tells me that it can't find the product installation information on my computer.
So next, I went to Disk Utiliy to verify/repair my disk. It tells me that the hard drive needs to be repaired. The problem listed is "Incorrect Numer of Thread Records." I wasn't able to get to my external hard drive at this point, so I had to wait until today to try to back it up with Disk Utility.
Now when I start the computer up (after I finally got an external hard drive to back up my computer), it starts up quickly to safe mode. Macintosh HD does not show up in the source pane in Disk Utility. Could my Macintosh HD be lost - ie, could it be damaged so badly that it's not showing up in Disk Utility? Are there any other solutions?
To make matters worse, I am currently based in Myanmar, which does not have any Apple stores or authorized repair shops, and I cannot receive mail or packages (so maybe no Disk Warrior?)

Mountain Lion has a recovery disk built in. Reboot holding down the command-r keys. Select Disk Utility and then run Repair Disk

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Macintosh Hard Drive Hidden after update

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Thanks a Million.

There's an active bug report on the problem of drives (not to mention the occasional folder) becoming invisible. I don't think the engineers yet have a handle on the problem. You are the first person I've heard of for whom the problem predicably recurs. Please send feedback:
http://www.apple.com/feedback/macosx.html/
Tell them exactly what you did before the problem appeared and what you have done since. Maybe your information will help solve the riddle. You may not hear back, but every little bit of extra data can help them figure it out.
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Francine
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Macintosh hard drive gone + Black screen Help!

Hi
I have this problem where I always have to press option while my MacBook Pro boots up, then after it shows me the hard drive options, I have to choose that and it would load normally. For some reason , this happened after I unpartitioned my mac from windows 7. If I don't press option while it boots up, the screen will turn completely black. And when I try to boot it from the DVD, it will turn black and be in a state where you think it's turned off. I don't think it is because I can steal hear it trying to read the DVD.
My goal is to wipe out the data and make a clean reinstall action but its impossible if I can't start up from the DVD. I'm sure it's the DVD that came with it because I successfully done this before. Could it be that you can't do it twice? Well, I hope that's not the case because I really want to partition windows on it again. Oh, I forgot to mention that it won't let me repartition.
So, I try to boot from DVD and again, total black screen and noises. I've done extensive research and tried many things to get it to function properly but nothing helped! I'm sure I tried most of it. Pressing c, options, or restarting from system preferences. I even reset a million things. And if I try to boot it without pressing option and clicking Macintosh HD, then it would be totally black and some noises occur.
Since nothing seemed to work, I upgraded Snow leapord(don't even know if that would helped) and it turned out it was totally useless. It ended up getting rid of my Macintosh hard drive. I can't even go on it anymore. Please help!

Start with the procedures in this support article:
http://support.apple.com/kb/TS2570
Ciao.

Hard drive problem...... Please Help

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Computer is balky random freezes across apps. Two hard drive cleans later (their scan reveals no hard drive problems) photo shop won't work at all, magic touch mouse inoperable and their diagnoses is corrupted data? Anybody heard of this?

Well, yes, data does get corrupted sometimes.
The trick is finding what data.
By 'cleaned' are you therefor meaning that the drive has been erased and the system re-installed?
Because that's the quickest way to deal with such a situation.
Back up the system first of course,
Add back 3rd party apps one at a time in case one of them is causing the problem.

180 GB of my 639-GB Macintosh hard drive is used. 320 GB of my 498-GB Tie Capsule is used. Only one backup ("now") exists for the Time Capsule, which can no longer backup because of "insufficient space". How come? What is wrong?"

180 GB of my 639-GB Macintosh hard drive is used. 320 GB of my 498-GB Tie Capsule is used. Only one backup ("now") exists for the Time Capsule, which can no longer backup because of "insufficient space". How come? What is wrong?"

Thank you William for your most helpful response. I shall deal first with your three comments:
Not being tech savvy, I would not have been able to make that call myself but it sure makes sense.
I have updated my profiles as you suggest. Excellent tip.
This guidance is good. Being new to Apple Support Communities, I did not find the field a labeling and guidance to be clear, a point you make. Now I know, I shall do as you say and will use the small slim box as a header to the full message/question, which will place in the larger box below.
Secondly, I come to your question: Did anything change on your Mac recently, such as replacing the disk or main logic board?
The answer is “yes”. Two events have happened both of which concerned the Time Capsule:
The telephone company, with which I have access to the Internet and I have my email account, installed a new modum. After the technician left I had to try and get the Time Capsule and WiFi working again which ended with my having to call Apple for technical assistance. The Apple technician walked me through a number of procedural steps which effectively re-set up the Time Capsule.
Access to the Internet failed and the telephone company reset the modum. I had to call Apple again. This time the technician did not reset the Time Capsule but walked me through a number of steps tha included renaming the “site” (not the Time Capsule).
Another piece of information that may be relevant is that the MacBook Pro uses the Time Capsule for backup. Everything appears to be in order. When I enter the Time Capsule for this laptop I have backups going back for a long time.
Also, I do a weekly backup of the two computers onto another external hard drive using the Time Machine software. So I have another backup of both computers.

I was trying to sync my 120GB iPod Classic earlier and it said it couldn't sync as the iPod disk could not be "read" or "written to". I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.

I was trying to sync my 120GB iPod Classic earlier, and it said it couldn't sync as the iPod disk could not be "read" or "written to." I now can't get anything onto my iPod, and I was wondering if it is a hard drive problem? Any help appreciated. Thanks.

Did you go into iTunes to change the location of your media files? if not you will need to go into iTunes and click on preference and select the advance tab then click the iTunes Media folder location. Select the location of your on external hard drive.

Hard drive problem with HP Pavillion dv7-4180us

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Boots up sometimes and very slow.
Appreciate any help.

Have you booted into the BIOS or Diagnostics Tool to run the Hard Drive Test?

I have lost my info for my ipod due to hard drive problem. Can I upload the info on my ipod to my computer. I don't want to lose what is on my ipod.

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- Transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer othe music by using a third-party program like one of those discussed here:
Best iPod to PC
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- Restore the iPod from thzt backup and sync a necessary.

Restoring iTunes files after hard drive problems

HI.
I recently had hard drive problems and since the recovery of the data I have lost all my files from iTunes. The sogs I have put on to the Mac via CD's are all still there but all the iTunes downloads have disapeared. This is probably because I didn't back up!
I also have numerous duplications, which I eventually removed from itunes but I know the majority of which will return if I drag my music folder across.
This will be a hige taks again to remove the duplications.
I want to use this unfortunate incident to my advantage though and now have a clear out of my unwanted files and keep my iTunes nicely organised.
I also lost my playlists, which is a major pain.
By looking at the support threads it seems that I can use my ipod to put my library back as it should be. Will this also replace my downloaded songs? My other issue is that some of my iTunes downloads, downloaded with some problems, which are obviously on my ipod. How do I go about getting the songs repaired?
Thanks for any help.

[Zevoneer's detailed instructions on getting music off an iPod|http://discussions.apple.com/message.jspa?messageID=9053179#9053179]
[Wired's How To: Get Your Music Off of Your iPod|http://howto.wired.com/wiki/GetYour_Music_Off_of_YouriPod]
[http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipod-windo ws-mac-os-x>
I imagine if the files exist on the ipod you can get them transferred over. if they don't exist, they are gone.
As for the corrupt files you would need to provide more information on the issues.

MacBook Hard Drive Problems?

I've used this MacBook for a few years without any issues. It has always had very snappy response and very few problems. Earlier this week, I noticed that it takes about 4 minutes to boot up now as opposed to the 30 seconds it used to take just a week ago. Once running, Safari also tends to be unresponsive at times and slow to load. Upon closer inspection, I noticed that during boot up, I can HEAR the hard drive give off some "clicks" and faint "beeps" (for lack of a more technical description). In my experience with Windows machines, this is often a sign of hard drive problems.
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Can someone tell me of a more powerful tool for the Mac that will fully diagnose any hardware or software problems on this machine so I can get it back to tip top performance. Is there a diagnostic utility provided by Apple? Other utilities built in to Snow Leopard? Third party applications?
As I have never had problems with a Mac before, I am in uncharted waters with regard to diagnostics so if anyone can help, I would greatly appreciate it.
Thanks!

domtrump wrote:
In addition to OSX (Leopard) I have two (2) "MacBook Mac OSX Install" discs. Does anyone know which one is bootable and contains the AHT utility?
You have to determine what version of Leopard shipped with your Mac. It might say on the disk. If not, put in the leopard disk and see which version it is. As stated in the link I gave you.........
For Intel-based Apple computers shipping with Mac OS X v10.5.4 or earlier, Apple Hardware Test is located on the Mac OS X Install Disc 1 and should be included with your computer.
For Intel-based Apple computers shipping with Mac OS X v10.5.5 or later, Apple Hardware Test is located on the Applications Install Disc 2 and should be included with your computer.
Here's another AHT faq.
DALE

Help! folder icon w/ exclamation point - hard drive problem?

I live in the philippines and the store which i called up said the only solution is to show the receipt and they will send it to singapore but i still have to buy a new one. it's like they're not giving me choices at all. i know my iPod is not yet "dead", why do i have to buy a new one? how can i have this repaired?! it hasn't been a year yet, but around 10 months already and i don't have the receipt anymore.
here's what happened...
for the past week my iPod has been skipping songs, going to the next ones but doesn't play at all. sometimes it even freezes. and i hear this whirring sound at the back.
so i decided to connect it to the computer and erase all my songs first coz i thought maybe the problem was with the files. but iTunes didn't recognize the device. so i decided to reset it (so that the songs and my factory settings will be erased) by pressing menu and select at the same time. then after i did this the "do not disconnect" message kept on showing up and eventually it just stayed there. so i tried resetting again. the apple logo shows up but after a while the folder icon with exclamation point shows up. then it would turn off.
I tried restoring it with updater but it says it could not mount the ipod. so this might be a hard drive problem already. how can i solve this?
please help!

Try calling their toll free number <probably charges apply when you're calling outside the US>, 1-800-827-0685.
Usually, they will send your machine to the nearest repair station. I think in SEAsia, repair stations are in Malaysia.
Your iPod comes with a universal warranty, so you could definitely have that repaired even without the receipt. <Im from the Philippines too. I what you mean...>
good luck!=D

HT4759 I had to change my apple password to fix hard drive problem in my iPhone and now I cannot connect date stored in iCloud as my password has changed. How do I plug in new password to iCloud to be able to retrieve data from my MacBook Pro to my I pho

If you change your apple password how do you notifly icloud to resync everything? Forgot my apple password, had to change it due to hard drive problem on my iphone 4 which had to be totally erased then rebouted and now works but cannot download from my computer/icloud due to password change. So how do I orchestrate the change of password to icloud/computer to allow all to sync together?

If you use Lion, boot into your recovery pressing Command and R buttons, press "Utilities" menu, open Terminal and write:
resetpassword
If you have Snow Leopard, boot into your install DVD pressing C button, click "Utilities" and press Password Reset

MBP Hard Drive Problem (Again)

My MBP is going back to the Geniuses for a HD problem for the 3rd time tomorrow, since I bought it in July. I am confused about exactly what is happening, and I would like any advice anyone might have about salvaging any of my data.
(The first two times, I brought it in because the HD died. The first time, they told me they had replaced the HD, though they hadn't. They ran diagnostics, decided it did not need to be replaced after erasing my data, and then gave it back to me. I brought it back the next day [t died that night as I was reinstalling] and they replaced the HD in about a day.)
Everything got really slow this weekend and I had "index" and "database" problems in my mail.app (twice), and my iTunes (twice). Now, the replacement HD has disappeared when I tried to reinstall the system software/repair the disk in disk utility.
This is the chronology:
I have had this hard drive for 3 weeks, installed at the local apple store to replace my factory-installed dead hard drive.
On Friday, my mail app stopped working. After diagnosing the error message (thanks to this forum), I learned that the index file was corrupted, so I reinstalled the index.
On Saturday, my iTunes said it couldn't read my iPod, so I restored my iPod, erasing all of my data (music, calendars, contacts, important documents). I continued to get the same error message.
Today, I restored it again, but I still couldn't get iTunes to write more than 2 gb of information (of the 20 gb of data). At that point, I decided I would have to send my iPod in for repairs and stopped trying.
8 hours later, I got an error message that said the iTunes index was corrupted. I started to put the music back in to iTunes, but the MBP kept kept freezing.
I restarted the machine and received the blinking questionmark. I put in my system installation disks to run disk utility and, if need be, reinstall my system software.
This is where it gets interesting:
Disk Utility can see the topline Disk Description and the SMART status is verified. But the name of the disk itself is wrong and the mount point says it is unmounted. The capacity is correct, but under everything from owners enabled to number of files and space available, there is just a dash.
Unlike my previous hard drive problem, there is no clunking, and the hard drive appears to be working. Disk Utility found the following: Invalid B-tree node size. The volume needs to be repaired. Error: The underlying task reported failure on exit. 1 HFS volume checked: volume needs repair. And that's it.
My questions are:
1. What is happening to my hard drive?
2. Is it dead or is there any way to fix it?
3. Is there any way to salvage my data? (Because of my iPod failure, I lost my calendars, contacts, important data from my last big back up 3 weeks ago, not to mention my carefully curated music collection. I have my documents backed up to gmail, but not my notes, which were on my iPod.)
4. Does it sound like an internal hardware problem or is it really just two bum hard drives (from two different manufacturers) in a row?
MacBook Pro 2.16 ghz Intel Core Duo Mac OS X (10.4.8)

In case anyone receives a series of index problems which escalate into apparent hard drive failure and blinking question mark of doom . . .
the Geniuses fixed the computer by doing a complete wipe of my hard drive.
They said that the directory error may have existed from before my last hard drive was installed, but I am not certain how such a thing could exist.
Because it was a directory error, I lost all of my data on the hard drive, but I was able to take the machine home with me within an hour. Since the erase and reinstallation, my computer is running much, much faster, and seemingly cooler, but that may just be my relief at having a working machine back.

My ipod makes a strange sound when on ans nothing appears in the screen, is it a hard drive problem?

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Macintosh Hard Drive Problems?

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