Macintosh hd was eased back to zero in disk utility
I tried several time by holding key c while the disk install inside the mac, but it doesn't work. My screen still being white with one folder + symbol "?" flashing in the centre. I'd like to know what going on there and anyway can fix it.
ld appreciate to someone can help me to restore everything or how to install mac osx again or fix this problem.
My system is MacBook pro earlier 2011 I7
http://support.apple.com/kb/PH10763
Similar Messages
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How to back up Files on Disk Utility
My Mac Book Pro doesn't start. when I press the start button It chimes, apple logo, line loading and turns off. Once and again. I tried the Comand-option-P-R and nothing. Tried a lot of tricks I found online and nothing. Finally -And Im not sure how, I think it was the Comand-R opened the Disk Utility and could hit the repair the disk, It said that It couldn't repair -I have almost full capacity 499GB used- but cant remove files since I cant start the computer. Disk Utility told me to Back up Files and Restore -meaning it will wipe out the data, but i will have it on my back up- How do I back up using external hard drive. Thanks for any help.
You need to boot from your backup disk using:
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"OPTION" key.
3. Release the key when the boot manager appears.
4. Select the desired disk icon from which you want to boot.
5. Click on the arrow button below the icon.
Once booted from the backup drive then:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the now erased internal drive. Source means the external backup drive.
Once booted from the backup drive you need to partition and format the internal drive:
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your internal hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive. -
anytime I get it to boot, it works for a day or two then goes back to the Question mark screen.
Hi! It could be HD issue. You should back up your data in the computer first when you can boot to normal desktop. boot to install disk to run disk utility - if it got error over there, you should bring the computer to repair centre to fix it. You also could try to erase with zero out and install again And see will that be fix the issue!
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7-pass, or zero out-Disk Utility Erase Free Space
Hey Forum,
I want to clear my erase free space on disk utility. And I am confused, whether to use 7-pass or zero-out? Any suggestions which one to use. Is zero out enough, or is 7-pass too much, any suggestions of whether to use either of them is appreciated, thank you.
Ala.
P.S. What are zero-out, 7-pass, and the 35 thing for and their differences?There is no need to post the same question twice, especially in the same forum.
Regarding what you can find with Google, an overly simplified or out of date treatment of the topic may lead you to the wrong conclusions. For example, the DoD 5220-22M standard is obsolete (& never recommended a 7 pass erase to begin with) & the 35 pass erase was intended for old, pre-2001 drives.
For modern ATA drives like you will find in any Mac capable of running Snow Leopard, one or at most a few zero data passes will do all any software-based secure erase method can do.
If you need verification of that, refer to the Epilogue section of Secure Deletion of Data from Magnetic and Solid-State Memory, the seminal paper on the subject by the author of the 35 pass method. -
Backing up files on Disk Utility question
So I followed this steps:
Clone Yosemite, Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
1. Select Disk Utility from the main menu then press the Continue
button.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag it
to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Note that the above clone includes both your internal boot volume and the Recovery HD volume you used for the above. I suggest that the backup disk you use has a larger capacity than the one in your computer. That way you should be able to boot from this backup. Since the drive you have is 500 GBs then the external drive you use for the backup clone should be at least 750 GBs.
And I followed the steps mentioned. Source: Macintosh HD ... Destination: My Passport for Mac. It asked me if I wanted to erase the content on My passport for mac and I said yes. But then it says "Restore Failure: Source volume is read/write only and cannot be unmounted, so it can't be block copied". What does that mean? And what do I do?
I already tried:
Disk ulitiy and click on "Macintosh HD" and then click "New Image" and then select "My Passport for Mac" to save on there. I put "compressed"for Image Format AND For encrytion, i pick "128-bit AES encryption (recommended)"
I put in a password when prompted but after that it says "Disk Ultitiy wants to use the "login" keychain." I put in my ususally login password that I use to get on to my desktop but that doesn't work. I have the option to press ok or cancel. I pressed cancel and the progress bar to saving my macintosh HD to MY external hard drive portable didn't show any blue bar progress for 15 mins or so...So I followed this steps:
Clone Yosemite, Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
1. Select Disk Utility from the main menu then press the Continue
button.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag it
to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Note that the above clone includes both your internal boot volume and the Recovery HD volume you used for the above. I suggest that the backup disk you use has a larger capacity than the one in your computer. That way you should be able to boot from this backup. Since the drive you have is 500 GBs then the external drive you use for the backup clone should be at least 750 GBs.
And I followed the steps mentioned. Source: Macintosh HD ... Destination: My Passport for Mac. It asked me if I wanted to erase the content on My passport for mac and I said yes. But then it says "Restore Failure: Source volume is read/write only and cannot be unmounted, so it can't be block copied". What does that mean? And what do I do?
I already tried:
Disk ulitiy and click on "Macintosh HD" and then click "New Image" and then select "My Passport for Mac" to save on there. I put "compressed"for Image Format AND For encrytion, i pick "128-bit AES encryption (recommended)"
I put in a password when prompted but after that it says "Disk Ultitiy wants to use the "login" keychain." I put in my ususally login password that I use to get on to my desktop but that doesn't work. I have the option to press ok or cancel. I pressed cancel and the progress bar to saving my macintosh HD to MY external hard drive portable didn't show any blue bar progress for 15 mins or so... -
Finder reports all internal hard drives as zero kb, disk utility correct
After upgrading to 10.5.3 finder is reporting internal HD's as zero KB in size and will not allow files to be coppied to them. Very Bad. Disk utility reports proper size and utilization. Does anyone have suggestions of where to start. File permissions have been repaired, before and after OS upgrade. Upgrade done from download not software update.
Also USB subsystem appears to lock up occasionally disabling mouse and keyboard, both via ADC monitor and tower connections. Motherboard battery is depleted, though I thought this would only affect system time, could it be creating other issues?I also just had this problem. jdisk reports 83gigs used of 300GBs, finder reports 299GBs used.
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I was erasing my Macbook pro using disk utility and it is frozen? Help!?
Ok So I was erasing my macbook to restore it using the disk utility. When I clicked erase it began the proccess. It has been stuck staying unmounting disk for a few hours now and the mouse wont move. I am afraid to restart it because I dont want to mess up the process and destroy my computer. Can someone help?!
mac_daddy02,
if you’re trying to erase your Mac’s internal disk, what do you fear might be destroyed by interrupting the erasure? -
How to back up when using Disk Utility off the DVD
Hello. i ran into some problems installing snow leopard and can't get back into 10.5. i can only boot into my windows partition. how would i go about creating a back up from Disk Utility being run off of the installation dvd?
If your OS X partition cannot be accessed then you may not be able to back it up. If you have another computer with FireWire then you can try booting the computer into Target Disk Mode. If you can access the drive from the other computer, then you can try recovering your files. Otherwise see the following:
Basics of File Recovery
Files in Trash
If you simply put files in the Trash you can restore them by opening the Trash (left-click on the Trash icon) and drag the files from the Trash to your Desktop or other desired location. OS X also provides a short-cut to undo the last item moved to the Trash -press COMMAND-Z.
If you empty the Trash the files are gone. If a program does an immediate delete rather than moving files to the Trash, then the files are gone. Recovery is possible but you must not allow any additional writes to the hard drive - shut it down. When files are deleted only the directory entries, not the files themselves, is modified. The space occupied by the files has been returned to the system as available for storage, but the files are still on the drive. Writing to the drive will then eventually overwrite the space once occupied by the deleted files in which case the files are lost permanently. Also if you save a file over an existing file of the same name, then the old file is overwritten and cannot be recovered.
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten with recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery. -
HT3680 How to get my free space back after quitting the disk utility's erase free space
Hi,
I started the DU's erase free space--fastest way method. When it almost completed, I had a pop up that said that I need to free up disk space.
So then i was flustered enought to just quit the program because I didnt want to free up disk space and I was frustrated.
Not knowing it would still keep whatever it was that took the remaning disk space on my Mac.
How to I get this removed so I am back to before?Sorry I don't really understand.... there are no partitions on the drive. How do I repartition it?
And should I use "erasing free space" or "erase" for wiping clean my drive of everything? Erase seems to be faster last tiem I tried.
Thanks! -
External 500GB drive is partitioned with 400GB for Mac OS extended (journalling) and 2nd partition formatted today as "ExFAT".
Yesterday I tried to create a disk image of my HD to no avail - this was compressed on a FAT partition. I got a warning after running the <scan image for restore> saying "unable to scan (internal error)"
I rang Apple support who suggested formatting a partition as MAC OS extended (journalling) and choose to save the image as "read/write'. The image process stopped writing at about 200GB and then the file size jumped to 499GB (ie the size of the HD). But the process did nothing for about an hour so I foce quit disk utility (as suggested by apple support)
My current attempt was to format the external drive again; this time with a 400GB Mac OS extended (journal) format; plus a 100GB ExFAT format partition. The new image was created after about 2.5hrs with a compressed size of 149GB. However, after running the "scan image for restore" facility I got the warning message "unable to scan filename " (internal error). The process was scanning the image file according to the progress bar - this took about hour - thus the warning is a puzzle.
If anyone can say more about this error I would really appreciate knowing tips for using disk utility. The screen grab is below.
"unable to scan filename " (internal error)
thanksThanks for a quick reply <baltwo>. You’ve answered that it is not a fake message!
fyi: I thought that I would use my external Buffalo for two purposes; namely the smaller ExFAT partition for copying stuff to my win7 netbook. The larger partition was to be used as my imac image of SL. So this was my first attempt at using disk utility - the idea being to hold an image backup at another location. Plus I now have the Lion thumbdrive ready to upgrade from SL and so being cautious wanted to have a SL image backup
Anyway I followed the apple instructions using my mac 10.6.3 install DVD but it would appear from other discussions that <unable to scan (internal error)> is not unique to me.
I’ll get back to apple telephone support for further advice.
I would though be grateful for an “idiots’ guide to making an image backup of my internal HD that runs SL 10.6.8
eg should I have just one partition on the external USB drive? format it as Mac OS extended? create the image as compressed or read/write? Basically I’ll do whatever will work!!
thanks again -
Hi People. I was doing my walk and listening to music using my 4s when in the middle of a song, the volume control would just automatically slide back to zero like it has a mind of its own. What gives?
Hi djblue1969,
I see that you may be having issues with your volume buttons on your iPhone. Here is an article for you that will help you troubleshoot this issue:
Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203017
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
iMac won't start up, disk utility tried to repair disk it shows "keys out of order" error message in red and advises me to back up files, reformat disk and restore backed up files. I have no idea how to back up and restore etc... Help! Please!
Get an external drive of sufficient capacity to hold everything on your internal drive.
Partition and format the external drive.
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Clone your internal drive to the external drive.
Clone Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
1. Select Disk Utility from the main menu then press the Continue
button.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag it
to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Boot from the external drive.
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"OPTION" key.
3. Release the key when the boot manager appears.
4. Select the external disk icon from which you want to boot.
5. Click on the arrow button below the icon.
Reformat the internal drive and install OS X.
Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
Open Startup Disk preferences and set the internal drive as the startup volume, then click on the Restart button.
Restore your data from your external drive backup. -
Hi,
I trimmed an audio regin in the audio track edior with "Snap Edits to Zero Crossings" on.
But I zoom in、the waveform was not ended at Zero point.
Why?
In the audio file editork, "Snap Edits to Zero Crossings" option works fine.correction needs to be made to step #14, I typed:
14) Point to the start or end one of the clips, when you see the icon showing arrows going either way, right click and drag your clips to roughly match up with the timeline selection, then zoom in further and adjust the clip start and end points to match up exactly with the timeline selection start and endpoints.
Here is the correction, THE CORRECTED PARTS ARE CAPITALIZED:
14) Point to the start or end OF one of the clips, when you see the icon showing arrows going either way, LEFT-CLICK and drag your clips to roughly match up with the timeline selection, then zoom in further and adjust the clip start and end points to match up exactly with the timeline selection's start and end points.
Another Correction:
Originally read:
Addendum: IF you have 2 files selected and click "Edit" to go to Edit view, it will give you the file of the clip you selected first, not 2nd. You must then go back to MT view, de-select the clip you selected first, then de-select the clip you want to edit, then RE-select the clip you want to edit.
Here is the the correction, CORRECTED PARTS ARE CAPITALIZED:
Addendum: IF you have 2 files selected and click "Edit" to go to Edit view, it will give you the file of the clip you selected first, not 2nd. IF YOU WANT TO EDIT THE 2ND FILE YOU SELECTED IN MULTI-TRACK VIEW, You must go back to Multi-track view, de-select the clip you selected first, then de-select the clip you want to edit, then RE-select the clip you want to edit, THEN CLICK "EDIT" TO GO TO EDIT VIEW. -
Somehow, my Referer Header settings got set to 0 (zero). Because of this, I'm getting an error message on certain sites. I found out that I could reset it to 1 (one) or 2 (two) if I browsed to about:config and typed in the new value, but it doesn't seem to be working. I'm not sure how to "save" this setting, and ever time I refresh the about:config page the setting goes back to zero. Plus, I'm still getting the error messages on the sites I was having trouble with.
You need to connect the iPod to your computer with iTunes and then restore the iPod via iTunes on the computer.
Also see:
http://www.apple.com/support/ipodtouch/getstarted/ -
Battery Problem (Charging but returns back to zero percent then back to normal)
I'm kinda frustrated about my macbook pro, I seriously want this to get fixed. My MBP is 2 1/2 years Last week My mbp shut downed by itself then I figured out that the problem was the battery so I replaced it then bought a new one. I bought a replacement battery not in the apple store but I bought it online(somewhere cheap).
so now the big problem was after installing the new battery my mbp is charging but it returns back to zero percent then back to normal, so I can't pull out the charger from my computer because it will shut down.
please help me.
thanks!
My macbook pro specs:
Mid 2010
Macbook pro 13 in
Model Information:
Serial Number: W0********7Z2
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 3
Hardware Revision: 2
Cell Revision: 100
Charge Information:
Charge Remaining (mAh): 4184
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 5400
Health Information:
Cycle Count: 2
Condition: Replace Now
Battery Installed: Yes
Amperage (mA): 2175
Voltage (mV): 12293
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
Battery Power:
System Sleep Timer (Minutes): 63
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 62
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 60
Revision: 0x0000
Family: 0x0085
Serial Number: 0x00a140cc
Charging: Yes
<Edited By Host>Your problem is the cheap battery. No need to post a serial number. I will have a moderator remove it.
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