Mackeeper
Has anyone had experience with MacKeeper?
I have, and I'd like to report my experience.
I am unsure whether it is necessary as a virus protection program. There are so few OSX viruses/trojans, and Apple seems to do a good job of keeping their upgrades safe from them. As a result, I don't enable MacKeeper on startup.
Therefore, I can report accurately only on a few contributions of the program. For me, they were worth it.
1. Duplicates finder. After 2 years of heavy busines use, my 500GB drive free space was getting down to about 20GB, and everything from startup to Office loading was S-L-O-W. I recently ran the Duplicate finder module, and was stunned at the number of duplicate files found. I use a local backup and Carbonite for my Documents files, and store almost all my images and videos (I am in the medical communications/marketing business) on multiple external hard drives. After paging through the duplicates manually, I discovered that MacKeeper does a darn good job (near perfect - maybe perfect) job of figuring out where the orginal file belongs. So I ran it. It took many hours to run, but in the end, I recovered more than 70GB of space.
2. Cleaning up caches, unused language features etc. - run routinely, works well.
3. Undeleted file function - only tested - thank heavens, not needed in real life - but works well
I have run the virus/trojan finder, and on a few occasions, it did find a few - mostly Windows stuff (unimportant to me, because I don't dual-OS boot, but if I did, and the virus or trajan was resident on an external drive, it might be important. On a few occasions, it did find claimed Mac infections, which when Googled, were real. I have no idea if their removal was important or not. Some conspiracy theorists may claim MacKeeper introduces them so as to "find them," but since I believe Obama was born in Hawaii and is not a secret member of the Muslim Brotherhood, I don't buy into that theory.
I'd welcome any experience, confirmatory or contrary - not from people who are spooked by the way MacKeeper has bought triggers on many visited websites, but those with actual experience.
Hello, Tom...
I am not a shill. That sounds a lot like a former president who denied being a crook, and was something worse. What I ***AM*** is managing director of ProClinica Inc., a consulting firm in the medical/pharma marketplace.
I bought into the MacKeeper virus argument because it seemed to me that, as OSX became more popular, and seeing the number of anti-Apple hacks jailbreaking iOS devices, it didn't take a Nobel Prize intellect to believe it would be interesting for some antisocial types to turn their focus to Apple.
I am pretty naiive to Mac. I was WIndows for decades until the advent of the iPad, which was the device I'd been trying to emulate with laptops for pharma reps calling on doctors. I then moved from Blackberry to an iPhone 4, and then, in late 2010, went over the wall to Mac. I am a business user, and frankly, am so Windows habituated that I use a Magic Mouse because with its right click, it makes a Mac "work" pretty much like a Windows computer (I find the Mac touchpad inscruitable). There are millions of us out there that don't have the interest to become experts in operating systems - one of the selling concepts for switching to Mac is that I didn't have to be running msconfig or system restore several times a week just to keep working on client assignments. I am accustomed to cleaning caches, and being wary of trojans - a friend who's been Apple-only since the late 70s got a trojan that's been spamming her address book, so I figured some kind of protection might be necessary.
I would very much appreciate recommendations from the cognicenti as to duplicate finder programs and any virus/trojan programs that pass muster.
I'm also in the market for a good iOS-OSX remote file transfer program, inasmuch as since 10.8.2, LogMeIn Ignition can no longer see my user/document folders (they are trying to determine why, but in the meantime, I'm searching for an alternative. Since installing a ZaggFolio keyboard on my iPad 3, I increasingly leave my MacBook Pro home and take just the iPad - with Dropbox being my hard drive in the sky, and CloudOn finally enabling me to deal with PowerPoints on the iPad, I'm planning to go to a iMac 27" for my office machine.
Thanks in advance,
Mel Snyder
Similar Messages
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Which is the best app to clean my mac? MacKeeper?
i need to know what you recommend me to clean my computer. I have read that MacKeeper is not good at all so i don´t know what should i do.
thanksIf you have a problem, please describe it, rather than your conclusion as to how it should be solved. Otherwise, see below.
How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; all should be made directly from the original data. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the App Store or Software Update preference pane (depending on the OS version), you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.
Keeping up to date is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible. Incompatibility with third-party software is by far the most common cause of trouble with system updates.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, such stuff is useless or worse than useless. Above all, avoid any software that purports to change the look and feel of the user interface.
It's not much of an exaggeration to say that the whole "utility" software industry for the Mac is a fraud on consumers. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for, and doesn't change the way other software works.
Safari extensions, and perhaps the equivalent for other web browsers, are a partial exception to the above rule. Most are safe, and they're easy to get rid of if they don't work. Some may cause the browser to crash or otherwise malfunction. Some are malicious. Use with caution, and install only well-known extensions from relatively trustworthy sources, such as the Safari Extensions Gallery.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
4. Beware of malware. Malware is malicious software that circulates on the Internet. This kind of attack on OS X used to be so rare that it was hardly a concern, but it's now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must come directly from the developer's website. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from the web, without your having requested it, should go straight into the Trash. A web page that tells you that your computer has a “virus,” or that anything else is wrong with it, is a scam.
In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem.
While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage use and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
If storage space is running low, use a tool such as OmniDiskSweeper to explore the volume and find out what's taking up the most space. Move seldom-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
To use a Mac effectively, you have to free yourself from the Windows mindset that every computer needs regular downtime maintenance such as "defragging" and "registry cleaning." Those concepts do not apply to the Mac platform. A computing device should not be a focus of your attention. It should be an almost invisible tool by means of which you communicate, work, and play. If you want a machine that is always whining for your attention like a neurotic dog, use a PC.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it. -
I have a dilema i use a programme called Mackeeper i accidentally moved several checked files to my trash BUT i didnt delete them,i would like to put the files back where they belong but the put back option is in grey and wont work?? i have spoken to Apple and to no avail !!!
Mackeeper moved my files to my trash so i pulled them out of my trash to my desktop it has copied them to my desktop as well as kept them in my trash!!
im so confused and things are not working properly anymore such as my google chrome for example...all my book marks are gone BUT i can go to the google file which is out of place on my desktop and view all my bookmarks data...ALL of my files still exist but they are just out of place now which is making it hard for certain options on my computer to work...
the files includeAccounts,address book plug-ins,addressbook,Adobe,AIM,Alfred,Anquet Maps,Apple,Asramsoftware,Audio,Automatically add to itunes,facebook,facebook 15-53-13-329,faxfresh,five details,flipping book photo album, font collections, fonts, forismatic,Garageband,Gimp,Google,Google 15-53-13-344,icloud,icons,idocument lite,ilife media browser,ilifepage layout,internet plug-ins,ip scanner,itext express,itunes,iweb,Keyboard layouts,Keychains,launch agents,Librarian,limit point software,logs,mail,mail 15-53-13-895,messages,metadata,mobile documents,mobiscope,moso,movie effects,mozilla,MPlayerx,mywebcamBroadcaster,Native instruments,Skype and LOADS more......
HOW do i get this stuff back to where it is supposed to go so that these programmes work properly again???? i also used delete and command but that did not work either,like i said i have not emptied my trash and ALL the info is there its just totally out of place and the put back option will not work sor some reason!!??? im running 10.8.5 imac someone PLEASE help me!!
i have not set up time machine either but i do back up to a site called backupblaze...Step 1
Remove "MacKeeper" as follows.
"MacKeeper" has only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
Failure to remove MacKeeper will result from neglecting any one of these points:
Quit MacKeeper before dragging it to the Trash.
Don't empty the Trash after dragging the application to it. Let MacKeeper delete itself.
Don't try to drag the MacKeeper icon in the Dock to the Trash.
Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.
Step 2
Restore from the last backup that predates the unwanted changes. -
I recently bought a pre-loved Macbook which has been sparsely used but I only realised Mackeeper was installed after I got back home. I did a thorough check previously before I bought it but I didnt know what Mackeeper was until I checked it out online. I want to get rid of it completely and the only way to do that is to reset my Macbk to factory mode but by doing so, I will delete Microsoft Office too and the previous owner had lost the key product no and the neccessities to reinstall the software. I have seen others say something about moving it to an external hard drive but I don't have one and I think it would be costly? Please, any experts on this matter come forward and give your best opinions. Thanks!
Additional info -
Software type: OS X 10.9.2The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?
Welcome to Apple Support Communities
Don't download MacKeeper. Users complain about this app and it damages OS X. Also, Mac OS X knows how to take care of itself, so you don't need any other cleaning application that may damage OS X. See > https://discussions.apple.com/docs/DOC-3691 -
Every time I click something on web pages, like a link or a search bar, I get a pop-up. It's usually a semi-related pop-up, like on Apple websites, I get a lot of MacKeeper pop-ups. I let my younger brother use my laptop yesterday, and now this is happening. I think he might have downloaded something, but I don't know what it is called or anything so I don't know how to delete it.
I have a Macbook pro.
Thank you!Your brother may have downloaded and installed something known as "adware." To see if that's the case, visit thomas_r.'s The Safe Mac website and look at the Adware Removal Guide page. You may also be able to use his Adware Removal Tool to get rid of the junk.
Good luck,
Clinton -
Questions on Mackeeper and clearing out junk! Help!
I downloaded Mackeeper and it told me junk was slowing down my Mac but after it asked for $88 i quickly uninstalled it. Im worried it left a virus that slowed down my Macbook Pro. Even tho everyone says Macs don't need antivirus ware, is there something i can run to make sure there isn't anything harmful leftover? Also what is safe to use to clear out junk to improve how my Mac runs?
kitty8195 wrote:
... Also what is safe to use to clear out junk to improve how my Mac runs?
Don't install junk (like MacKeeper) to begin with. A program to accomplish what you describe and is safe to use does not exist.
If you have reason to believe your Mac is not performing as it should, please explain. Specific guidance can be provided but it would help if you would correlate that unexpected performance with certain activity, such as the time it takes to start up, to launch programs, to shut down, to load webpages, etc. Provide as much detail as you can.
Attaching an EtreCheck report will preclude asking additional questions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Read about it here. It contains a link to download EtreCheck. Do not download it from anywhere else (such as may be found by following the results of an Internet search).
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish. -
Hey,
My mac keeps redirecting me to pages like MacKeeper and stuff on safari.
Its also popping up with a ton of ads like you just one and i phone 5 and crap.
Also when i click somewhere on the page where I'm not supposed to click some times it
redirects me to a new page please help!!!!:/ If u give me any websites to use
please make sure there securer or u have used them before so i don't get anymore viruses!
P.S i only got my mac this year
Thanks if you can helpYou may have malware installed on the Mac. To remove it run this:
Adwaremedic: Removes all known adware from your Mac -
Any time I try to down load something from Torrents an ad for MacKeeper pops up. It then doesn't let me down load it to my computer so I have neither MacKeeper nor anything from Torrents. It will not let me access the the client Transmission. How do I stop it from popping up and blocking my access to torrents?
Thank you.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Fonts 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/^\/[AD]|\/Contents\/.+\/Contents\//&&/\/(Lib|usr).+\/(.+\.framework|Contents|Info\.plist|Resources|Versions)$/ { n++;sub(/\/Info\.plist$/,"");sub(/\/(Content|Resource|Version)s(\/.+)?/,"");print|"sort|uniq";} END { if(n<1100) print "/System/";} ' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;p;' 's/Pr.+n //p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("PlistBuddy -c Print "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2 x\1/p;' ' { gsub(/[()"]/,"",$3);if(!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls );S1() { printf kMDItemContentTypeTree=com.apple.$1'|sort';};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1'" {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 bundle`" "`S1 mach-o-dylib`" `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} "`S2 ${p[35]}`" );N1=${#c2[@]};for j in {0..10};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files I/O\ errors 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets Stylesheet );N3=${#l[@]};for i in {0..3};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D13 5 5 69 1;D13 5 54 30 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 24 22 29;B7 12;B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;C3 29;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+10)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 58 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 58;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I used a third party programme called Mackeeper UGHHH SOOO Stupid i know,it moved loads of files to the trash now i do not know where they originally came from or belong!! the put back option is in grey??and will not work even when i highlight one by one!!
how can i manually put these files back where they belong?
i know i should have used time machine but i have not set it up and its too late for that now
i have been researching and racking my brain on how to put these folders and contents of them back to where they once were all of the contents of the folder are still in tact AND i have not emptied my trash,my programmes and some of my apps are not working properly now...i use my computer alot for making music and things are jumbled up now...
is there anyone out there who knows the answer to my prayers on how to go about putting these folders/files back to where they came from to restore functionality to my mac..Yes and thank u if u were going to tell me i HAVE un installed mackeeper...A very sad and upset Mac user!! Cheers Shanehello there thank u so much for ur reply!! ok i uninstalled mackeeper now and the put back option is still in grey im so confused...i tried restarting my computer like u said and put back still in grey??!! the files that are in my trash are everything from Accounts,address book plug-ins,address book,adobe,aim.........then stuff like apple,Audio,....to caches color pickers,colors,com.apple.TCC,to DVD player to facebook,google to ilifemedia browser to itunes to keychains to movie effects,preferences printers to skype...my Native instruments files BUT not all of them my garage band but not all of it...it seriously looks like my whole library is in the trash i tried to put things back where i THINK they belong and it just added the item or folder under where i thought it went and didnt restore functionality to for instance google chrome and all my book marks are there....they seem to be only certain things from my library that would have added some functionality to apps and programmes like my garageband is missing stuff photobooth wont work so on.......kinda looks a bit like this thats only the half of it!! Cheers shane!!!
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How can I get MacKeeper out of my Mac machine & others
ist: MacKeeper Helper got into my machine trash and obstructed me from emptying my trash, which is accumulating. Each time I empty my trash it says 'Mackeeper Helper is in use' Why did it want to get into my trash and how did it? I downloaded MacKeeper in April of 2013 and later never touched it. I did not understand what it was for and don't need it. I am a 80+ senior and very very hard of hearing who couldn't understand all this new technology. I just wanted a computer to communicate with the few friends that I have. I have other problems too.
2nd: I think it was in 2009 or 2010 (the time when the large desktop computer just came on sale), and added another year of warranty and also joined the class to learn about computer. When the warranty expired at end of 2012 Google popped up asking for the password of IMAP & SMTP. Nobody told me that I should remember that, and so got into trouble. I, having no one to help, went on the net to search for help about restoring my SMTP (outgoing mail) password. Mac Technical Support 1st it was under the name of USFIX TECHNICAL SERVICES (I paid $99.99. ("payment" <[email protected]>. When I called again it came under a new name of "Pairsys Inc" <[email protected]> telephone #855-786-4335 I paid $299.99 for 1 year. But in October the MacKeeper got into my trash and the SMTP password was refused again. I can only receive mail but cannot send out.
3rd. : Mail & MacKeeper wanted access to my keylink password, which I never knew I had one, and one day mistakenly clicked on the keylink (out of curiosity) to see what it contains and locked it..
Now I am in a mess. It all started with the SMTP password.2. You have been the victim of a scam. Those companies have nothing to do with Apple. You should stick to Apple Stores or authorised Apple repair centres.
3. Resetting or changing a password:
For Snow Leopard or earlier: http://support.apple.com/kb/HT1274
If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.
If it is the Keychain password that needs resetting:
http://support.apple.com/kb/ts1544 -
I use my MacBook Pro (Late 2009) for EVERYTHING and I have loaded so many apps, even doubles of some, I think! My computer is running really SLOW and I think it is because I don't have enough memory.
I just installed the new Adobe CS6 and that was a BIG mistake. The spinnning wheel of death doesn't stop! I wish I could load that program on my computer so I can use it "on the go", but I can't stand the spinning wheel!
I want to clean up my computer and get rid of EVERYTHING on it!! Then, re-install the factory settings to run Lion. I believe this will make the wheel stop spinning.
However, how do I make sure that all of the extra stuff that is attached to the app, ( including all the cache') is deleted too? I don't want to have to buy MacKeeper!
I am hoping the computer wizards or the apple team can give me an answer on how to clean up everything and start over. I have saved everything on my desktop mac.Thank you so much for the help! I had heard bad things about MacKeeper and I don't want to screw up my macbook any more than it already is! I will do as you suggest. Do you believe this is the best solution for the problem I described?
Should I load my Adobe Creative Suite 6 (in the cloud version) on an external hard drive?
I am so tired of this spinning wheel....should I avoid putting the CS6 on my macbook pro altogether?
I have it on my desk top mac, but wanted to be able to take the photo editing with me when I am "out and about". I know I should probably buy the ipad, which would transport much easier, but even the ipad probably doesn't have the capacity to hold all the Adobe CS6 apps, correct? -
How can i remove MacKeeper from my macbook air?
How can i remove MacKeeper from my macbook air?
Remove "MacKeeper" as follows. First, back up all data.
"MacKeeper" has only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Don't empty the Trash. Let MacKeeper delete itself.
☞ Don't try to drag the MacKeeper Dock icon to the Trash. -
Hello Last night while watching a video on Facebook a pop up window said I had a virus and to clean it click on the link. I did so and followed a prompt or 2 and then I thought this was a scam so I stopped. However I looked at my download file and it shows Mackeeper listed 4 times. Does this mean I have installed MacKeeper and if so does this mean I have installed some sort of malware/spyware or problems for my computer hence for myself.
Thank you for your help
MaureentreCheck version: 2.1.3 (106)
Report generated 17 December, 2014 7:58:37 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 0:4:21
Disk Information: ℹ️
WDC WD5000BPKT-00PK4T0 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.76 GB (396.19 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% helpd
3% Safari
2% WindowServer
0% fontd
0% ps
Top Processes by Memory: ℹ️
116 MB Safari
73 MB Finder
71 MB Officejet_Pro_8600
56 MB mds
30 MB WindowServer
Virtual Memory Information: ℹ️
2.72 GB Free RAM
751 MB Active RAM
196 MB Inactive RAM
356 MB Wired RAM
197 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 17, 2014, 07:54:53 AM Self test - passed
Here it is Mike. Let me know !! thanks TONS .. Maureen -
I keep getting pop up ads on all my browsers since I installed mackeeper
I installed mackeeper yesterday thinking it was an apple-made app. Upon realising it wasn't I promptly uninstalled it following instructions online. I think I managed to delete the whole thing (using the uninstaller), but now I'm getting heaps of pop up ads even though all my block pop ups are activated. I don't even need to click a link and a random ad comes up. I've never had problems with ads popping up unless I'm on a free video streaming site (which I rarely am, and even after I leave those pages I don't get anymore ads popping up). So I think it's got to do with the stupid mackeeper app that was installed. Can anyone help me out? I'd rather not have to install anymore stuff to prevent pop ups when I've never had this problem in the past without needing an extra blocker app installed.
Thanks in advance.If you do not want to install additional software, use the method given by Apple.
Removing the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
Otherwise try this.
This app will remove existing adware. This will not prevent any future adware infection.
You can uninstall this app after using it.
1. Use free AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari.
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
MacKeeper removal:
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/ -
I bought MacKeeper to help make my Imac intel faster. Insted it deleted all my files.
I tried to recover using time Machine, and it didn't recover back to yesterday. So I started to pull
the files and Applications out of trash. This just got me lipping along. It ran slower and would get
the spining wheel of death. I finaly gave in and thought I would reinstall Lion and everything would be
great. Well wrong, I seem to be starting fine, but all my files are gone. When I go in to time Machine
I see a device drive name (xxx). I go in that device and all my files are there. how do I pull them to the new
install of Lion? So I can be happy again. Thank you for all your time and help.Do not install MacKeeper:
https://discussions.apple.com/docs/DOC-3026
(Please note that references to the original developers, Zeobit, should now refer to Kromtech Alliance Corp, who acquired MacKeeper and PCKeeper from ZeoBit LLC in early 2013.
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