Macmini and apple modem problems

Question

i recently got a macmini (intel macmini) and purchased the external modem. I connect through AOL and when I try to connect to the AOL server for the 1st time to get the numbers setup, the computer freezes and you have to hold the power button down to restart. Any help is appreciated. Thanks.

Answer 1

Hi Again mstagi,
What type of connection does your Dad have at his house? Is it Dial Up?
If so, are you sure the phone line, he is connecting to, is good?
Try this.
While AOL is not loaded.
Navigate to:
HD > USERS > YOUR HOME > LIBRARY > PREFERENCES
If present, move to Trash:
com.apple.internetpref.plist (a file)
com.apple.internetconnect.plist (a file)
com.apple.internetconfig.plist (a file)
HD > USERS > SHARED > AMERICA ONLINE
If present, move to Trash:
Access Numbers (a file)
Disconnect Log (a file)
Session Diagnostics (a file)
HD > USERS > SHARED > AMERICA ONLINE > DATA
Move to Trash:
Home (file w/Globe icon)
Don't empty the Trash just yet.
Again reset your Network Preferences, as outined in Previous Post.
Before you sign on, you will have to reset your "Access Numbers" & "Location".
Load the AOL application.
On the Sign-On screen, Click "Setup".
Next screen, select: "Create a Location with Setup Assistant.
Click OK.
Next screen, select: "Add numbers from the list of access phone numbers".
Click OK.
Enter your Area Code, and click Next.
Click on an appropriate number to highlight, and then click "Add".
On the next screen, do not select either of the two "Dial" options.
Click OK.
Add at least 2 numbers in the same manner, and then click "Done".
That will take you back to your Sign-On screen.
On the Sign-On screen, Click "Setup" again.
Select "Add or change a modem or other connection".
Click "Next".
Click "Yes", on the resulting screen.
You should then be able to Sign On to AOL.
If everything is hunky dory, you can empty the Trash.
And, rather than doing a Hard Shutdown when AOL has freezes, doesn't Force Quit work?
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