Macmini can't wake up and I Get a Black Screen

Hi all, this is my first post in this community. Please do help me.
I purchased a Mac mini (2012 late model, OS was originally Mavericks 10.9.1 when the machine arrives at my home. ) in January 2014. I used a “miniDP to DP adapter” to connect the Macmini with my Asus PB278Q Display (the original DP cable that comes with PB278Q is connected to the adapter. The adapter is plugged into the Thunderbolt socket on the back of Macmini). It supports the maximum resolution on my display (2560x1440), but if I use a HDMI cable instead, it only supports up to 1920x1080P. Everything was fine until last week when I attempted to wake up macmini after it had slept for 8 hours or so (I used it in the morning, put it to sleep mode before going to work, and then came back at 5:40 pm hoping to use it again). The Macmini light was on, and I could hear noise. But the screen is black with its power light yellow. When I kept hitting the keyboard, I could hear a “Ding” from Macmini each time, and the PB278Q power light sometimes turned blue, but soon a prompt "No Signal” appeared on the screen, followed by a totally black screen with power led turning back to yellow.
I tried to unplug the adapter from the thunderbolt port, plugging it back in, connecting a HDMI cable with macmini (PB278Q supports both DP and HDMI), nothing helped. Pressing and holding the power button for 6 secs, and pressing it again to let Macmini reboot surely helps each time. I have not done a thorough experiment to tell within how many hours the wakeup has no issues. But I am sure that there is no issues at least within one hour. I.e. if I walk away from my macmini, and it sleeps (set to 10 mins sleep), come backs after not a long while, and hit the keyboard or the trackpad. The screen comes back to life immediately, and I see the “login” dialog.
I called Mac techsupport for three times and talked with their higher level engineers for a long time. They suggested me to do “Command+Option+R+P”. Now I know that is “Resetting NVRAM / PRAM”. But the problem stays.
Does Re-installing help? I just reinstalled last night and won’t be able to judge until tomorrow. At this point, I have the following suspicions, which I hope someone can help:
1. The miniDP to DP adapter might have caused this problem. Replacing one adapter or using a good miniDP-DP cable might be the solution. But I can’t find such a cable or adapter on Apple’s online store. Note it should be Mini-DP to DP or thunderbolt to DP cable. Please suggest where I can get one
2. I doubt that my suspicion 1 is valid, as in my question – why is everything ok when the macmini does not sleep or sleeps a short time? When I work on the macmini, no problem happens. The display works fine, and the resolution is the maximum that the display is capable of. Therefore, why should my suspicion one hold any water?
3. Since the display power led turns blue when macmini detects keyboard hits, does that prove that macmini is innocent, as it successfully sends out a signal to my display, but somehow my display persistently says “no signal”. In this light, can we shrink the problem identification scope to the display, the DP cable and the adapter?
Thank you very much for any help or hint/tips I can get from any of you.
God bless.
Bluebird,
Chengdu, China

Hello Bluebird,
See if it's related to this...
It also seems to be related to later OSX versions, like 10.8.x & 10.9.x
The 2012 macs (and later apparently) (also later OSX versions on earlier Macs can do it also), not waking normally from sleep after hours being in sleep. (noted here ...
http://www.xlr8yourmac.com/archives/feb13/022813.html#2012macswontwake
"Why 2012 iMac/2012 Mac Mini won't Wake After Hours of Sleep (Hibernates/Powers Off)")
The sleepimage file still reappears even if never slept. Delete it (hibernate off, etc) - within minutes its back.
A note on that here - http://www.xlr8yourmac.com/feedback/Chameleon_SSD_Optimizer.html
About iMac sleep...
http://forums.macrumors.com/showthread.php?t=1529750
Try this: "sudo pmset autopoweroff 0" and "sudo pmset standby 0"
http://xlr8yourmac.com/archives/sep13/091313.html#10.8.5SleepEjectTip
One user reported that the opposite worked...
Try this: "sudo pmset autopoweroff 1" and "sudo pmset standby 1"

Similar Messages

  • Hp desktop a1742n will not startup it says no signal and i get a black screen

    Hi everyone this is my first time posting here and I seriously need your help.  I have an Hp desktop a1742n and everytime i turn it on I get a message that says no signal and i get a black screen. I know its not the monitor or the cord because i connected them to my laptop with no issue. i have checked the mouse and keyboard as well. I would hate to pay for a new computer when if this one can be repaired with a few steps from home. Also the fans are running the lights on the CD drive opens and closes and seem to respond when a disk is placed in there. and i don't hear any beeps can anyone help.

    Hi,
    If you are having startup problems, try following the steps in this guide: http://www.selectrealsecurity.com/fix-windows-startup/
    It provides instructions on how to fix Windows startup problems. If you have any questions, just ask. I hope this helps you.
    Brian
    "An ounce of prevention is worth a pound of cure"

  • I am trying to reinstall winows 7 on my iMac and it will not install. I am using the latest drivers ( v4.0) but I still get the black screen. I have made sure that the auto install and the drivers are at the root level on my USB flash drive.

    I am reinstalling W7 on my iMac and keep getting the black screen. I had installed W7 before when using Snow Leapord but W7 doesn't want to install with the latest drivers (v4.0). W7 was working with Lion but I had to uninstall W7 and now I cannot reinstall.

    NOTE: Just discovered that Adobe is making a bigger mess than any previously.
    They now have a 32-bit uninstaller for Flash '''''AND''''' a separate 64-bit uninstaller for Flash. You will need the 64-bit uninstaller for what you had installed above.
    *32-bit uninstaller: http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_32bit.exe
    *64-bit uninstaller: download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_64bit.exe

  • Get a black screen with a colored border saying that mozilla is not responding. Any help would be appreciated.

    Start firefox and get to homepage . When proceeding to another link or page firefox stops responding and I get a black screen with a colored border stating at the top of the page that mozilla is not reponding. Try to go back to home page and mozilla shuts down. Any help would be appreciated. Prefer to use firefox over internet explorer in which case the problem is not duplicated. IE9 works fine. Long time firefox user and hope to continue to be. Thanks
    Ted

    I created an account just to say that firefox is not what it used to be and I'm very disappointed in it and it's developers. I've been with firefox since the day of it's launch. Every new version after firefox 2 has been a let down--- what's the point when I get the same type of ridiculous crashes and freezes? What really annoys me is when I click "new" to create a new message to send within hotmail and it freezes for about 30 seconds to a minute. This happens every time without fail! I've updated a newer version 3 times and still the same thing. I've noticed that there have been more new releases, but I'm now convinced that it's only for show--- trying to stack up to Opera. Firefox copies off of Opera a lot, but it's too bad the developers can't copy it's stability. Who wants to have to read through forums looking for a fix... who has time for that? I don't want to, but I'm really considering leaving firefox for good. Please, get it together and FIX firefox.

  • HT1551 I've done all above but still get a black screen on apple tv. i can hear the beep of my remote but no picture, hdmi and tv selection proper... any ideas?

    I've done all above but still get a black screen on apple tv. i can hear the beep of my remote but no picture, hdmi and tv selection proper... any ideas?

    Hello Bluebird,
    See if it's related to this...
    It also seems to be related to later OSX versions, like 10.8.x & 10.9.x
    The 2012 macs (and later apparently) (also later OSX versions on earlier Macs can do it also), not waking normally from sleep after hours being in sleep. (noted here ...
    http://www.xlr8yourmac.com/archives/feb13/022813.html#2012macswontwake
    "Why 2012 iMac/2012 Mac Mini won't Wake After Hours of Sleep (Hibernates/Powers Off)")
    The sleepimage file still reappears even if never slept. Delete it (hibernate off, etc) - within minutes its back.
    A note on that here - http://www.xlr8yourmac.com/feedback/Chameleon_SSD_Optimizer.html
    About iMac sleep...
    http://forums.macrumors.com/showthread.php?t=1529750
    Try this: "sudo pmset autopoweroff 0" and "sudo pmset standby 0"
    http://xlr8yourmac.com/archives/sep13/091313.html#10.8.5SleepEjectTip
    One user reported that the opposite worked...
    Try this: "sudo pmset autopoweroff 1" and "sudo pmset standby 1"

  • Hi, using iphoto 6, i suddenly lost albums: they are still in the directory, but no pictures in some albums.Using finder, I can locate the pictures and even get preview. But impossible to import them. Anyone can help? thanks

    Hi, using iphoto 6, i suddenly lost albums: they are still in the directory, but no pictures in some albums.Using finder, I can locate the pictures and even get preview. But impossible to import them. Anyone can help? thanks

    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
    2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new *iPhoto 6* library:
    Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

  • HT1349 WHEN I TURN MY IPHONE 3S ON IT ASKS ME TO CONNECT TO ITUNES AND RESTORE. I HAVE DONE THIS 10 TIMES AND STILL GET THE SAME SCREEN. CAN ANYONE PLEASE HELP??

    WHEN I TURN MY IPHONE 3S ON IT ASKS ME TO CONNECT TO ITUNES AND RESTORE. I HAVE DONE THIS 10 TIMES AND STILL GET THE SAME SCREEN. CAN ANYONE PLEASE HELP??

    Has your phone been jailbroken?  If so, you will likely never get it to work again.
    You can try placing your phone in DFU mode (search google) and restoring.

  • On my iPad2 I get a black screen when Itry to open FaceTime.  Others can contact me and the camera and audio work.  How do I fix this problem?

    On my iPad2 I get a black screen when I attempt to open Face Time.  Others can contact me and they come in with video and audio.  I can chat with them as well.  Is there a fix for this?  I have verified my email address twice.  I have turned FaceTime on and off several times as well. 
    Thanks,
    Bill

    I double clicked the round button when the icons appeared I held down and selected the FaceTime icon while it was shaking I selected the minus sign on the FaceTime icon closing it out.  Then I restarted the iPad and bingo FaceTime works now. 

  • All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

    All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

    Hi 22chill,
    I recommend that we delete and re-download the movie from your purchase history:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • Each time I open FCPX my mac book pro freeze and I get a blue screen , I am running FCPX 10.08. I experienced that problem since I downloaded some plugins from Noise Industries . Can somebody help me please ?

    Each time I open FCPX my mac book pro freeze and I get a blue screen and my mac book is completely frozen...

    Have you removed those plugins ? They could be in your Movie folder or Library - application support - FCP- plugins - effects

  • Why do I get a black screen if I multitask to another app and then return to Facetime during a call?

    Whenever I swap to another application from Facetime during a call, I get a black screen when I return to Facetime and I am forced to end the call by hitting the Sleep/Wake button. Help!

    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    You can check the connection settings.
    *Firefox > Preferences > Advanced > Network : Connection > Settings
    *https://support.mozilla.org/kb/Options+window+-+Advanced+panel
    If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
    See "Firefox connection settings":
    *https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

  • Films downloaded won't play.I just get a black screen. My computer crashed last week and I had to do a 'total recovery' - an important link is missing... anyone any idea what it could be? I have updated iTunes and Quick Player

    Films that I have downloaded from iTunes won't play. I just get a black screen. My computer crashed last week and I had to do a Total Recovery - Films played perfectly before this. I must have deleted a program or link.............. anyone know what could be missing? I can play YouTube videos etc. but nothing in the iTunes store - films or trailers won't work.

    The movie is from iTunes.   You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case. 

  • I can't get the tv shows to play... just getting a black screen.

    I can't get the tv shows to play... just getting a black screen. HELP!!!!!

    caddis,
    I am getting the EXACT same problem.  I started to watch an iTunes purchased TV Show episode back on February of 2014.  I stopped after about 15 minutes to come back and watch it later.
    Yesterday, I tried to continue the tv show, and NOTHING.  All I get is a black screen with no audio.  The time bar is advancing, so iTunes thinks it is playing.   BUT NOTHING.
    Can anyone assist with this problem?
    PS:  I use my iTunes on my PC only, and have for years without this problem. 
    PC is fully HDCP compliant.
    Intel i7-4770K
    Windows 7 Professional
    16 GB ram
    256 GB Samsung SSD
    2 - Nvidia Gefore 560ti GTX in SLI

  • Hello, I purchase a radeon 9800 pro 128mg, I have a mac G4 (Double mirrors) I am replacing the old Radeon 9800 pro 128mb. I am using  10.4 TIGER. I installed the card and I am still getting a black screen. my monitor works on my g4 powerbook desktop Help?

    Question #1
    Hello, I purchase a Radeon 9800 pro 128mb  from ebay.  I own a mac G4 ( double mirror doors) I am using tiger10.4 I am replacing my old radeon 9800 pro 128mb with one from ebay. I installed the card properly but I am still getting a black screen. why?  Monitor works on my powerbook G4 laptop.
    QUESTIN #2
    Can I upgrade my hard drive to a 2tb with the proper PCI card and cable ?

    #1, tough to tell, is it using the VGA or DVI output?
    #2, yes, if you can find a Mac compatible card.

  • When I open firefox (note: I got firefox version 28.0 and Karspersky security 2014) I get a black screen, looking like a command prompt window, in firefox.

    Hi,
    When I open firefox (note: I got firefox version 28.0 and Karspersky security 2014) I get a black screen covering the whole firefox window and it looks more lika a big command prompt window, in firefox. What is it?
    Regards
    Jean

    Huh, that's a new one...
    Can you try Firefox in [[Safe Mode | Safe Mode]] to see if the problem goes away. I'm thinking it's an extension.
    *Run ''firefox.exe -safe-mode'' in the search bar on the Start Menu. (Make sure Firefox is closed)
    Have you added any new extensions recently around the time this started happening? Your system details shows the following:
    *Adobe Acrobat - Create PDF 1.2 ([email protected])
    *Anti-Banner 14.0.0.4917 ([email protected])
    *Dangerous Websites Blocker 14.0.0.4917 ([email protected])
    *Kaspersky URL Advisor 14.0.0.4917 ([email protected])
    *Troubleshooter 1.1a ([email protected]) '''This is default so this isn't the problem.'''
    * Virtual Keyboard 14.0.0.4917 ([email protected])

Maybe you are looking for

  • Can the width of a report that has been run in the background be increased?

    Hello Experts, How can I increase the width of a report that I have run in the background so that it does not wrap text to the next line? I have been running the same HR report successfully in the background for many months.  Today I ran it with the

  • GRC AC 10.0 Mass risk analysis vs. Role level analysis

    Hello GRC experts, I urgently need your advice on the issue  with deactivated permission objects which are identified as risks in the mass role analysis. For example, in one role we have deactivated the permission object: S_ARCHIVE, and there are No

  • Due date

    Why has the date my cell phone bill is due changed from the 28th of the month to the 23rd of the month? Shouldn't the customer have some say in this? Will my bill be pro-rated then seeing as it's due 5 days earlier? Thank you julianne sullivan 774-29

  • Photoshop CS6 extended sniffer_gpu crash on mac ML

    I have the latest update installed for Photoshop CS6 for Mac, I also run the latest OS (MountainLion 10.8.4). I have a MacBookPro from late 2012. Whenever I open Photoshop, it shows an error log saying "sniffer_gpu quit unexpectedly". I've had this h

  • App, Could not complete purchase

    Greetings, Got this message after downloading. (Purchase payment done). How to fix this and be able to download again? Thank you!