Mac os10.6.8 Adobe Application Managerはダウンロード出来きましたが.Creative Cloud デスクトップアプリケーションは現れません.どうしてもCS6を使いたいのですが-

Mac os10.6.8 Adobe Application Managerはダウンロード出来きましたが、Creative Cloud デスクトップアプリケーションは現れません。どうしてもCS6を使いたいのですが…

10.6でCreative Cloud契約のCS6を使う場合、
CS6自体をダウンロードしてインストールする方法になります。
Mac OS 10.6.x またはWindows Vista / Windows XP 環境で、CC契約のCS6をインストールする

Similar Messages

  • How can I flush/repair installed programs in the Application Manager / Creative Cloud?

    Hi. I had installed a few of the Adobe programs through the Application Manager/Creative Cloud service on a Windows 7 system. The system crashed, forcing me to recover from a prior time backup, which was from before I installed the programs. Now, the Adobe Application Manager shows the prior programs as "Installed", and will not allow me to re-install them. These programs *do not* appear in Window's "Uninstall Programs" listing for me to uninstall manually, *nor* do they appear in the Start Menu to launch. And as far as I can tell, they no longer have Registry entries.
    How do I flush the Application Manager to tell it that I do not have these programs installed anymore, or force it to re-install?
    Thanks.

    I don't believe the data on what is installed and what is not is held at Adobe; I think it is in your particular instance of the AAM that "knows" what is installed.
    I'm not sure what happened to me will help you or not but... Also, I have a Mac not a Win7 system.
    In my case, I had Acrobat X Pro and I download Acrobat XI. Acrobat does not like to install when there is an older version already on the machine. Adobe tells you to unistall the older version and then install the new version. Why this isn't in their install scripts is beyond me. The installer for Acrobat XI ran sucessfully. I didn't realize the problem until I went to open a PDF.
    I manually uninstalled Acrobat X. Still had problems. Then I manually uninstalled Acrobat XI. (Both times I used the uninstaller Adobe provides.) I started AAM and it showed the XI installed. I tried the Adobe Creative Suite Cleaner Tool. The tool is supposed to clear out any left overs after an uninstall and thus "flush" AAM. When I ran the Cleaner, Acrobat XI didn't show up in the list of programs. I eventually found a second uninstaller for Acrobat XI that cleaned things up such that AAM agreed I needed to install the software.
    With the disk-based installs, when you ran the installer you got an option to "repair" the current installation. Why you have to jump through all the hoops that AAM has not is beyond me. It would seem more rational to put options into AAM directly to let you re-install things or repair them. This is one where Adobe dropped the ball.

  • Adobe Download Manager Creative Cloud.

    I’ve been back and fourth with customer service about an issue I’ve encountered after installing creative cloud, more specifically in the downloading stage. Most of the trouble-shooting steps have failed, and although I have not completed them all, I want to see if someone I the adobe community can resolve this issue.
    I’ve been attempting to install creative suit on my laptop which has
    windows XP version 2011 service pack 3. My internet browser is Mozilla
    Originally when I purchased the subscription and after installing attempted to download the actual software to my computer and I was left with an error message stating: “the remote server is not responding in a proper manner. Please retry after a few minutes”. I did and same result.
    A customer service rep provided me with a link to a patch.
    Once again the install of the program worked but once I managed to get to the download part of it a new error message appeared
    “Adobe Download Manager is corrupted and must be reinstalled. Download now (which I did and it takes me to the page with the patch which i was already provided), or contact customer service”.
    I returned to customer service and was provided with the creative suite cleaner. I cleared out the original installation and (just in case) uninstalled my trial software Adobe Ill. (which, by the way I have no issues whatsoever installing any trial software. My only issue is with this.)
    I installed adobe creative cloud again, install went well once again the same error message has before appeared (the file is corrupted) I can’t figure this out, and it’s killing me. I have on my computer an old version of photoshopcs2 and adobe flash 11 active X (I don’t know if that matters). I’ve tried many different alternatives, went has far has created a new admin account on my computer to see if that will do the trick, yet still left with that dreaded error message. I really hope someone can help me resolve this.

    KittieKatNY2013 it sounds like you are experiencing network configuration issues with the Adobe Application Manager.  If you are on a managed network please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
    If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses several common causes for the difficulties which you are experiencing.

  • Adobe application manager for cloud install?

    How to correct corrupt adobe application manager

    Hi,
    If you are a Creative cloud member then you can completely remove Adobe application manager from Adobe suite cleaner tool which can be downloaded through http://www.adobe.com/support/contact/cscleanertool.html and install our new Adobe Creative cloud from https://creative.adobe.com/https://creative.adobe.com/products.
    Or else you can also downoad Adobe application Manager 7.0 instead of Adobe creative cloud from the following links:
    Windows:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Macintosh:
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    Ankit

  • Dopo aggiornamento adobe application manager problemi su CS6

    Buongiorno,
    dopo aver aggiornato il programma adobe application manager col nuovo adobe creative cloud, per i programmi installati in licenza mi appare la videata con prodotto in prova mentra Acrobat XI che ho in abbonamento è OK.
    Se digito i numeri licenza della mia CS6 acquistata: i miei programmi sono ok ma Acrobat XI mi dice che è in prova ?????
    Grazie.
    Saluti.
    Emanuele

    Emanule se ho capito correttamente la vostra richiesta si sta affermando che Acrobat XI è in modalità di prova? Inoltre sei anche un Cloud abbonato creativa è presente anche giusto?
    Se è così allora si prega di provare a rimuovere Acrobat usando il processo di disinstallazione tipico per il sistema operativo. È quindi possibile reinstallare Acrobat XI dall'applicazione Creative Cloud.
    Se si dispone di ulteriori indagini si può piacere a rispondere in inglese, questo è un forum in lingua inglese.
    Emanule if I understand your inquiry correctly you are stating that Acrobat XI is in trial mode?  In addition you are also a Creative Cloud subscriber is this also correct?
    If so then please try removing Acrobat using the uninstall process typical for your operating system.  You will then want to reinstall Acrobat XI from the Creative Cloud application.
    If you have additional inquiries can you please respond in English as this is an English language forum.

  • Installation problem - from CS4 to Creative Cloud CS6

    Re: http://forums.adobe.com/message/4403515#4403515
    THE TWO PROBLEMS
    (1) I am a licensed CS4 user who has recently upgraded to Creative Cloud CS6 (that's not a problem, that's just background). The problem is when I attempt to open files through Bridge, Windows Explorer, and even Dreamweaver by Right-Clicking, I get the option to open the file in two applications of the same name. The pop-up menu does not indicate which version is which (CS4 or CS6).
    (2) I do not know if deactivating and uninstalling CS4 while CS6 is installed and activated will create any problems.
    DESCRIPTION
    The screen shot below illustrates the problem. In Dreamweaver CS6, I have right-clicked on a .png to open it in Fireworks. I want to open it in FW CS6, but the versions are not identified.
    INSTALLATION STEPS FOLLOWED:
    Once my Adobe Creative Cloud membership was active, I performed the following actions:
    Opened Photoshop CS4. Selected HELP > DEACTIVATE.
    Opened InCopy CS4. Selected HELP > DEACTIVATE.
    Opened and signed in to Adobe Application Manager.
    Installed CS6 goodies.
    INSTALLATION NOTES:
    My intent was to deactivate the existing CS4 install, install CS6, activate CS6, and then uninstall CS4.
    CS4 was activated by the CS6 install.
    I have enough space to keep CS4 without any complications, but I would like to uninstall it.
    QUESTIONS
    (1) If and when two programs of the same name but different versions appear in my Right-Click Pop-Up menu, how do I determine which is which?
    (2) What are the steps to safely deactivate and uninstall CS4 without adverse effects on my CS6 install?
    Thanks,
    Buck
    p.s. I absolutely LOVE CS6!!!

    File associations in Bridge are handled by the Bridge prefs and in turn build upon your sysrtem's defaulrt fiel associations where appropriate. Therefore you have to tackle that the old-fashioned way - by editing teh prefs and Windows Explorer file types. The rest sounds like you are confusing a few things here - CS6 does not at all have anything to do with CS4. Sounds more like you simply do not erase the CS4 serial from your system when deactivating and it quietly re-activates the apps when you go in and attempt to verify.
    Mylenium

  • Creative Cloud Desktop frozen/spinning wheel after updated version April 22,2015; Adobe Application Manager won't sign in either - Mac OSX Yosemite 10.10.3

    I cannot update any apps via Creative Cloud Desktop Application just prior to nor after the April 2015 updated.
    I've tried everything listed in support forums, including:
    uninstallation
    removal of the AAMUpdater and OOBE folders in both the user and system libraries
    use of the Creative Cloud Cleaner Tool
    enabling the root user and cleaning everything out there and reinstallation from the root account
    and reinstallation of both the Application Manager as well as Creative Cloud Desktop...multiple times.
    I've also tried out the instructions to uninstall Java and reinstall the latest version of Java.  I have looked through every iteration of these issues on several support forums, and tried everything that has supposedly "worked" to get Creative Cloud Desktop back up and running.
    I am on Mac OSX Yosemite 10.10.3.
    I also can't sign in via the Application Manager, with message that I am not connected to the internet.  I can launch the versions of Photoshop CC 2014, Illustrator CC 2014, Lightroom 5, etc., but when I try to sign in to any of those applications, the Adobe Application Manager launches, asking for a sign in, and then won't connect...no matter what.  I have tried doing this from the root account with the firewall temporarily disabled as well.  I do not have internet connection problems whatsoever, and all other applications, browsers, etc., can reach all aspects of the internet just fine.
    The most peculiar thing: I have another Creative Cloud installation on my MacBook Pro with the same version of Yosemite, and everything is loading and working just fine, with all the latest updates.  Duplicate installation for my laptop, and yet my iMac with the same installation won't work at all.

    Thanks for the suggestion.
    I've attempted to repair permissions the usual way, as well as through a complete cleanup via Onyx.  Still no dice.
    Creative Cloud Desktop was working previously, for quite a few months (with the occasional "can't connect" and inability to load the App Update panel, which seems to plague the software constantly anyway...but at least it worked intermittently) well after I installed Yosemite.
    This is a more recent issue...just a few days ago...before installing the update, as well as after.

  • Adobe Application Manager Stuck in Menu Bar - Mac

    Hello,
    A few years ago, before I upgraded to my own Mac, I installed the CS5 trial on my husband's Mac, seeing if his computer could handle the Creative Suite. Well, it couldn't. It's an older Mac, so I purchased my own,and have since upgraded to Creative Cloud on my own Mac.
    The Adobe Application Manager is still stuck on my husband's Mac. I have uninstalled the entire CS5 suite, (I downloaded a trial version to his computer at least two years ago), run the Adobe Cleaner, and also used CleanMyMac. The updated with the number is still stuck in his menu bar.
    I tried to reinstall the Adobe Application Manager this morning, from the Adobe website, but I am receiving an error on the installation. HELP! This computer does not have any of the Adobe Creative Suite products anymore, so I can't open the Application Manager and disable it. I did try to open his Adobe Reader, and click on Check For Updates, but that just tells me that Adobe Reader is up-to-date.

    Let's see...
    Ok - In the Language tab everything's listed (and probably has been since 2008) with English at the top - so I'll delete everything except English and reboot.
    And... I'll be darned.  Now the AAM UI is in English.
    So I wonder why this has never cropped up in the 4+ years I've been running this rig?
    Oh well - this workaround will get me through the installs, but it seems like the AAM could use a little polish in this area
    Thanks!

  • How do I enter CS6 license key when Adobe Application Manager immediately tries to authenticate against my expired Creative Cloud membership?

    I have CS6 Master Suite installed along side my now-expired Creative Cloud apps (I am evaluating whether to renew my subscription at this time). Both CS6 and Creative Cloud are currently unlicensed due to a snafu with my educational license, but I have a new CS6 license that I am trying to register CS6 with. However, upon launching any CS6 program, Adobe Application Manager then launches and tells me that my Creative Cloud membership is now expired. How/where to I enter my CS6 license key? I have already tried entering my new license on my Adobe account profile > “My products and services”, and reinstalled CS6 applications from my original disk image (MasterCollection_CS6_LS16.dmg).
    Thanks in advance,
    Liz

    Figured this one out from another thread, after which I was able to sign in again with my Adobe ID and my software was ready to use:
    Windows:
    Delete these folders
    SLStore from C:\ProgramData\Adobe
    SLCache from C:\Program Files (x86)\Common Files\Adobe
    OOBE from C:\Users\(Your Username)\AppData\Local\Adobe
    Mac:
    Delete SLStore and SLCache from /Library/Application Support/Adobe
    Delete OOBE from ~/Library/Application Support/Adobe

  • Cannot Install Creative cloud OR Adobe Application Manager on brand new install of Windows 7 64bit

    Here is where I've been today...
    I started out this process formatting my C drive (a 120gb SSD),
    then I reinstalled windows 7 64bit  from scratch
    then I ran ALL of the updates "Windows Update" suggessted
    then I installed google chrome
    then I logged into creative cloud and whent to the download center and I think I clicked on like Adobe Acrobat XI pro or I might have clicked on the actual "Creative Cloud" download
    then I opened the installer and it got to about here:
    And then it popped up with this "Sorry, there seems to be a problem with the download process (Error code: A12E5). For troubleshooting tips, please visit our customer support page.":
    Then I I tried what I thought was the next best second option.... I downloaded the Adobe Application Manager ("ApplicationManager7.0_all"). After the successful download of said installer
    Then I ran the installer and told it to unpack it's gear on my desktop. It sort of did, but before it was done it gave me this error: "a problem occurred while extracting some files. check available space on your computer and write privileges on destination folder":
    Then I tried to run the akward result of the "failed" extraction (see pic below):
    Which just so happened to have a healthy looking setup file in it:
    So naturally I ran the setup file and got this error "we've encountered the following issues installer failed to initialize. please download Adobe Support Advisor to detect the problem" which gave me two options "Get Support Advisor" or "quit":
    Guess what I did next... I clicked "Get Support advisor"
    Downloaded the windows version... install seemed to go alright and then after this I ran the software package and sure enough I found out that the system is doing great no errors were found!~ Sweet! "inspection could not identify any issues. Please contact Adobe Support for further Assistance." and as it sugessted Iwent over to http://www.adobe.com/support/ and poked around for quite a while and gave up
    A diffrent thread (http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html) seemed to suggest that it was the downloading of the installer that was causing the issue. So I tried downloading the installer from every possible source that I can find... Mozilla, Chrome, Internet Explorer "IE" 11, I searched despratly for a way to turn off the "Download manager" and all of this has been to no avail!
    I tried a few other things which I cannot recall (I think one of them was downloading it through mozilla which had a little more promise.) and I think I also tried what was suggested in this thread: "http://forums.adobe.com/message/5386547"
    Here is a quote from that thread:
    1.Baljeet S. Juneja, 
    Jun 6, 2013 1:30 PM   in reply to Shawn4545
    Report
    Hi Shawn, Are you on MAC or Win ?
    Try this :
    Rename OOBE folder to OOBE_old located :
    Win 7 64 bit  : C:\Program Files (x86)\Common Files\Adobe\
    Win 7 32 bit : C:\Program Files\Common Files\Adobe
    MAC:  Macintosh HD/Library/Applciation support/Adobe/
    Delete opm.db file located at :
    Win  7 :C:\Users\<username>\AppData\Local\Adobe\OOBE
    MAC : ~/Library/Application Support/Adobe
    Then try to install AAM again, it should install without any issues.
    This process was what I THINK what produced the "Adobe Application Manager" Icon on my desktop!
    which I then clicked hopefully!
    It then began to update "OH BOY!!!"
    Then I was greated with the still stark reality that I was wrong to have silly hopes... and it coldly told my boyish heart "We encountered the following issues: Sorry, there seems to be a problem with the download process (Error Code: A12E5). For troubleshooting tips, please visit our customer support page."
    I've tried just about everything I know how to try... I need this software up an running or my job is on the line YIKES!
    Please help! God bless you for doing so!

    >a 120gb SSD
    Your 1st message also said "check available space"
    I don't use SSD drives, but my C drive has Win7 64bit Pro + CS5 Master Collection + MS Office Pro + "misc" small programs and files + all my MS Office documents in My Documents folder... and I use 71Gig
    Your 120Gig SSD should be plenty large... EXCEPT... I have NO IDEA how much space is used for temporary files during download + install
    Otherwise, you may need to contact Adobe chat... Next link has a "Chat Now" button near the bottom
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • *FIX?* Adobe Application Manager - Download Error (Creative Cloud)

    So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
    I am using a Mac, if that makes any different. Hope someone can help.
    Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
    *So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*

    TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
    If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

    Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy.  What should I do?
    I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM.  But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install.  It is like an infinite loop!
    Please, someone help!
    Thanks!

    HI gener7!
    I'm sorry but I am not on Creative Cloud.  I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application.  My AAM version is:  8.0.0160
    The link you provided was the update that I wanted to install but it does not work.  A window shows up during that install that says:
    We've encountered the following issues.
    Installer failed to initialize.  Please download Adobe Support Advisor to detect the problem.
    and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
    Thanks!

  • I can't download Photoshop CC on my Mac. I have a message that said that Adobe  application manager

    I can't download Photoshop CC on my Mac. I have a message that said that Adobe  application manager quit

    finally I found the solution to my problem. I had to install  Creative Cloud before Photoshop. Thank you for your help!
    Élaine
    Envoyé de mon iPad
    Le 2014-03-16 à 06:37, "Mylenium" <[email protected]> a écrit :
    Re: I can't download Photoshop CC on my Mac. I have a message that said that Adobe application manager
    created by Mylenium in Creative Cloud Download & Install - View the full discussion
    You need to be more precise. What Mac? What version of OSX? What is the exact error message (including and especially any numeric error codes).
    Mylenium
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6213785#6213785
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    Start a new discussion in Creative Cloud Download & Install at Adobe Community
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  • Adobe Application Manager removed my creative suite

    I accidentally updated Adobe Application Manager and all my creative suite is gone from my computer.    What to do?

    clean and reinstall, http://www.adobe.com/support/contact/cscleanertool.html
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Creative Cloud / Adobe Application Manager

    Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
    Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
    CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
    Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2   it states:
    "This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
    Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6? 
    I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).

    Kartikay_Sharma wrote:
    Hi Les,
    Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
    The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
    Cheers,
    Kartikay Sharma
    Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
    'Photoshop 13.1.2 for Creative Cloud
    Installation failed. Error code: U44M1P7'
    I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for   'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
    I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
    So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
    So if the update is indeed just for CS6, how can i apply the update?

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