MacPro Fails to shut down

After I upgrade my 2009 MacBook Pro to Lion, I has problems shutting down. It locks up and fails to shutdown.

By chance any applications open when shut-down is clicked.
Some times some open applications prevent computer from shutting down.
It happened to me couple of years ago.

Similar Messages

Why Does Mac Book Pro fail to shut down?

I hope I am placing this in the correct place, as I have had enough difficulty finding where to "Post a Topic" Bought a new MacBook Pro with Leopard on 1/4/08. It fails to shut down, all I get is the spinning wheel (for want of a better word) until I am forced to press the shut off button. To date, In-store tech support has archived and re-installed, re-set the PRAM, and I don't know what's left! It seems that every time I do "something" i.e., backup, download photos, etc., even when I carefully close out the applications, and wait, the machine fails to shut down.
Does anyone out there have a solution to this problem? Is Apple working on this or are they taking the "it's you" attitude? Please advise and many thanks.
Maxsgirl
Levittown, NY

The "Genius Bar" at the Apple Store turned off the "Sync" to the iDisk. This has seemed to resolve the issue, however, MacBook Pro is not problem-free. Let me know if we "share" any other issues. Recently attempted to use Adobe Photoelements, by the way, after being told it was compatible with Leopard, IT IS NOT. So now I am going to try Aperture. Just thought I'd throw that in as "one of the other" issues! Thanks for responding to me!
Fibrogirl

MacPro will not shut down or restart

My three weeks old MacPro has never shut down or restarted. It stops on the blue screen and needs to be crash started.
I have repaired permissions, used TechTools for maintenance and have all software up to date.
Sleep functions are OK.
A question: should I have the hard disks spin down when possible in the system preferences?

I first went in the System Preferences under the Apple menu. There in Accounts - Login items there is a list of applications or files, which can be removed by pressing the MINUS button. I was quite reluctant to delete these, and indeed 1) it didn't help, and 2) I had to reinstall them afterwards, since e.g. Extensis Suitcase Fusion (a font utility) needs to be loaded at startup. For some items you can do that from a dialog which pops up if you click on the item in the dock, for others you may have to reinstall the application. So do this last - after the next step I describe - and if you do, take a screenshot first so you know what was in - I did that, and it helped.
The real culprit was one of the items in (Main disk)/Library/StartupItems
I had there files called
comapcpcpestart, Parallels, ParallelsTransporter, Portfolio NetPublish Server
which I removed and didn't reinstall - the APC display software provided by the APC company isn't really needed if you have standard mac APC cards, since it's already there, and the others I didn't use.
With this, the problem went away. If I needed the above, I would reinstall them one by one to check.
Please leave me a note if that works,
Good luck,
Adrian
PS By the way of sleep, the wonderful freeware called Sleep Display works and the only good screensaving on LCD displays: turning the backlight off so it doesn't dim so much over time.
One of my former twin 23 in monitors had the backlight replaced after 3 years, and became noticeably brighter than the other one.

MBP fails to shut down

Lately my MBP fails to shut down. I quit all apps and then click shut down, the dock and menu bar go away just leaving the apple desktop and the mouse (turns to the beach ball after a while). Last week I wiped my computer and started from scratch hoping it would fix the problem but it didn't. I have repaired permissions and reset the PRAM and have taken out the battery and held the power button for five seconds to reset something else (i forget what it is called). I am thinking this has something to do with time machine and my time capsule. Sometimes time machine will attempt to backup, but will sit at preparing for hours without ever mounting the image. I try to stop it but it wont stop and at that point I can't shut down. Isn't time machine supposed to stop when I shut down? Even if i force quit the backupdb process in activity monitor, my computer will not shut down. So as far as I can tell, time machine is doing something to prevent shutdown or something is but it is really getting annoying. Any help is appreciated.

Check your console log using the Console application and look around about your shut down time. Look for information about a process that did not shut down. Usually shutdown problems occur because an application you are using does not completely shut down or stops responding.
Does the computer shut down normally if you don't run any applications? Have you tried creating a new user account, then logging into that account instead of your normal account? Does the computer now shut down normally? Have you tried booting into safe mode to see if the computer will shut down normally?

MacPRO boots and shuts down in 1 motion

Evevning forum,
After returning home I have tried to bootup my MacPRO (early 2008) and the machine is acting weird. Before I left all was working fine. It seems as soon as I press the start button the computer tries to power up and shuts down straight away, within in seconds. Could this be a power supply issue as many seem to have fallen fate to this issue. If so wha are the cost of a new one?
Thanx in advance

Was it plugged into a UPS?
Was it unplugged from power?
Have you tried an SMC Reset?
Troubleshooting: My computer won't turn on
https://support.apple.com/kb/TS1367
Symptoms
If your Macintosh computer won't turn on, here's how to troubleshoot it. Please keep in mind that although your computer may display similar symptoms that prevent it from showing video, this article discusses what to do if the computer won't turn on, meaning that when you press the power button:
You don't hear a startup chime.
You don't hear any fan or drive noise.
The power button or power indicator doesn't light up at all.
If your computer doesn't display any video, it may display one or more of these similar symptoms when you press the power button:
You may hear a startup chime.
You may hear fan or drive noise.
You may see the power button or power indicator light up.
If any of these conditions occurs, see Troubleshooting: My computer has no video instead.
Resolution
If your computer won't turn on, try each of these steps:
Make sure that the power cord is plugged into a working wall outlet, and that it's properly connected to the power adapter. (To check if the wall socket is working, plug in a lamp or other electrical device.)
Make sure that the power adapter is properly connected to the power port on the side or back of the computer.
Disconnect all accessories that are plugged into the computer, such as a printer, hub, or other mobile device.
Reset the computer's PMU, SMC, or PRAM. Refer to the instructions for your model:
Portable (iBook or PowerBook)
Mac mini
iMac
Power Mac
Mac Pro
MacBook or MacBook Pro
Other Mac computers
reset SMC For "Mac wont' turn on or boot" and related
https://support.apple.com/kb/TS1367
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems: Isolating an issue by using another user account
Identifying resource hogs and other tips: Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode": Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems: Apple Hardware Test
General Mac maintenance: Tips to keep your Mac in top form

Leopard Failing to shut down

Intermittently, I have been getting this message when I try to shut down my Core2Duo Macbook running Leopard 10.5.1: "Logout has timed out because the application 'X' failed to quit. Try again, quit 'X' and choose Log Out from the Apple menu," where "X" is a random program (although most of the time it is Preview). The problem is is that "X" application is not open or is running when I look at the Console. When I open application "X," quit the application, then try to Shut Down, I get the same message but with a different application. These applications are not running when I look at the Activity Monitor. I haven't found what the cause is and it doesn't occur every time. I have noticed that it will do it when I've had a problem waking up my Macbook from sleep mode (it will give me a black screen after logging-in but will awake from sleep if I close my Macbook and try again).
My event log shows the following:
12/24/07 9:34:15 AM com.apple.dyld[820] updatedyld_sharedcache: warning can't use root /Applications/Safari.app/Contents/MacOS/Safari: can't open file, errno=2
12/24/07 9:34:15 AM com.apple.dyld[820] updatedyld_sharedcache: warning can't use root /Applications/Mail.app/Contents/MacOS/Mail: can't open file, errno=2
12/24/07 9:34:15 AM com.apple.dyld[820] updatedyld_sharedcache: warning can't use root /Applications/iChat.app/Contents/MacOS/iChat: can't open file, errno=2
12/24/07 9:34:19 AM loginwindow[39] ERROR | WSActivateApp | SetFrontProcess({0, 352342}) returned error -600. Unable to activate process.
12/24/07 9:34:24 AM com.apple.launchd[1] (com.apple.dyld) Throttling respawn: Will start in 51 seconds
12/24/07 9:35:02 AM loginwindow[39] ERROR | WSActivateApp | SetFrontProcess({0, 352342}) returned error -600. Unable to activate process.
12/24/07 9:35:09 AM bootpd[171] can't open /etc/bootptab
12/24/07 9:35:09 AM bootpd[171] server name Macbook.local
12/24/07 9:35:09 AM bootpd[171] interface en0: ip 192.168.2.1 mask 255.255.255.0
12/24/07 9:35:09 AM bootpd[171] interface fw0: ip 192.168.3.1 mask 255.255.255.0
12/24/07 9:35:09 AM bootpd[171] interface en1: ip 192.168.0.104 mask 255.255.255.0
12/24/07 9:35:09 AM bootpd[171] interface en2: ip 192.168.4.1 mask 255.255.255.0
12/24/07 9:35:09 AM bootpd[171] interface en2: ip 169.254.9.247 mask 255.255.0.0
12/24/07 9:35:09 AM bootpd[171] interface en3: ip 10.211.55.2 mask 255.255.255.0
12/24/07 9:35:09 AM bootpd[171] dhcp: re-reading lease list
12/24/07 9:35:15 AM com.apple.dyld[823] updatedyld_sharedcache: warning can't use root /Applications/Safari.app/Contents/MacOS/Safari: can't open file, errno=2
12/24/07 9:35:15 AM com.apple.dyld[823] updatedyld_sharedcache: warning can't use root /Applications/Mail.app/Contents/MacOS/Mail: can't open file, errno=2
12/24/07 9:35:15 AM com.apple.dyld[823] updatedyld_sharedcache: warning can't use root /Applications/iChat.app/Contents/MacOS/iChat: can't open file, errno=2
12/24/07 9:35:15 AM com.apple.launchd[1] (com.apple.dyld) Throttling respawn: Will start in 60 seconds
12/24/07 9:36:04 AM natd[789] failed to write packet back (No route to host)
12/24/07 9:36:16 AM com.apple.dyld[824] updatedyld_sharedcache: warning can't use root /Applications/Safari.app/Contents/MacOS/Safari: can't open file, errno=2
12/24/07 9:36:16 AM com.apple.dyld[824] updatedyld_sharedcache: warning can't use root /Applications/Mail.app/Contents/MacOS/Mail: can't open file, errno=2
12/24/07 9:36:16 AM com.apple.dyld[824] updatedyld_sharedcache: warning can't use root /Applications/iChat.app/Contents/MacOS/iChat: can't open file, errno=2
Anyone else with this problem or know why it is doing this?
Message was edited by: pup975

It is likely that you are experiencing some conflicts.
The main conflicts are cache, permissions, fonts and login items.
If you did an upgrade of Leopard over Tiger you could have all 3.
The log seems to point to some cache problems.
So let's start with user cache.
In Finder click on Go>Home>Library and pull the Caches folder to the Trash.
Then click on the hard drive icon in the sidebar and double click on this Library and remove Caches here too.
Click on the apple>System Preferences>Accounts and unlock the lock.
Click on login items and remove all items from the window.
Then Go>Utilities>Disk Utility and select your hard drive volume then Verify Disk.
If the disk passes then Repair Disk Permissions.
Once any repairs are done, quit Disk Utility.
Click on Go>Applications>Font Book.
In Font Book choose All Fonts in the 1st column, then click into the second column.
Check for a black dot to the right of any of the fonts in the list in the second column.
If there are any dots the click on Edit>Select All.
Next Edit>Resolve Duplicates.
Next File>Validate Fonts.
Put a check mark in the box to the left of all fonts that shows problems and click on Remove Checked.
Next boot to the Leopard install disk >Utilities>Reset Password.
Click on your hard drive volume>home directory user name>Reset permissions and ACL's at the bottom.
Then restart your computer.
This will rebuild some Cache files so it will be slow on this startup.

JNI native threads causing JRE to fail to shut down?

Hello,
I am using JNI to communicate with a COM object. I am reasonably certain at this point that my JNI code is handling this properly and the third party COM library is releasing the object in question. We allocate and release hundreds of these objects and we aren't observing any memory leaks. Likewise in our handling of events we receive from the COM object. We attach the thread to Java, deliver the event, and then detach the thread from Java, with very careful error handling around the event delivery to ensure that whatever else happens the detach gets called. This code is very robust and stable in operation and has been working at load in the field for over a year now without any customer problems in the JNI area.
However, since day one, when I go to shut down the application, the JNI isn't winding down properly. As it happens, since the JRE is running a Tomcat, driven by a wrapper service, the wrapper eventually gives up waiting and shoots the JRE in the head, but the user experience of stopping the wrapper service is ugly and we'd like to clean that up. The JNI code, of course, runs as shared code in the Tomcat.
It is possible that the third-party library, which does network communications, is keeping a thread pool for use with any of the COM objects even after all COM objects are released. This would be experienced as a one-time hit when the first object is allocated and not as a continual leak, so we'd be unlikely to notice it otherwise.
Will native non-Java threads running in the JRE but not allocated by the JRE itself cause the JRE to hang on until they've spontaneously decided to clean themselves up? Threads that have never been attached to the JVM? How about threads that were briefly attached to the JVM but then detached? Any worse?
Ralph

Hi Ralph,
I will need some more information regarding this issue.
1. What platform are you on?
2. Which JRockit version are you running?
3. If you remove the wrapper service, does JRockit freeze without exiting properly?
As a general recommendation I would try to upgrade to the latest JRockit version. It can be downloaded from the OTN http://www.oracle.com/technology/software/products/jrockit/index.html
You may also try some verbose printouts to debug the issue a little further. Try
-Xverbose:thread=debug,jni=debug
This might give us some more insight in what is going on.
Also when JRockit freezes you can output a Java stack trace using our 'jrcmd' tool which you can find in the same folder as the java executable. Run this tool without any parameters and it will output identifiers (numbers) for every running JRockit instance on your machine. Run the same tool again, this time append the identifier you believe is the one running the Tomcat and add the command 'print_threads', ie
jrcmd <some_id_here> print_threads
This may show what JRockit is waiting for.
Cheers,
/Henrik

Phone frequently fails to shut down cleanly

Somewhat regularly when I go to shut off my phone, instead of shutting down after displaying the swirling circle, the passcode screen displays instead. I can enter my passcode, or cancel or do nothing and the phone turns off about 4 seconds later.
The next time I turn the phone on it takes a long time to start up (similar to after doing a reset, but not quite as long). Also the usage minutes show as - until I fully charge the phone again, which is the same thing that happens after doing a reset.
At that point if I turn off my phone it turns off without issue. It seems to be more likely to occur, the longer I've had my phone on without turning it off.
It's obvious that something the phone isn't shutting down cleanly when this happens. Is there some way to diagnose what's going on or figure out why this happens?

There is some corrupted code or settings in the phone. Try the following troubleshooting steps as needed:
1. Reset phone - press both home and sleep/wake button until the Apple logo appears.
2. Settings > General > Reset > REset All Settings.
3. Restore phone in iTunes using a backup.
4. Restore as a new iPhone.

Macpro 17inch just shut down while using. Tried removing battery and SMC to no avail. Have had this problem before over the last six months but would always restore. Now you just click on the power button front light stays on for 2 sec

Hi, My 17 inch Mac pro laptop just shut down and I can't get it to turn on again. This has happen multiple times over the last six months. Looked through the forum and tried removing the battery and resetting the SMC control to no avail. I was having issues also with the screen a month ago but that resolved by itself. When I took it into the genius bar for screen problems I was told I'd probably need a new CPU board because the vram may be going bad and they just don't fix that
problem. Have held off because of a potential $500 repair and awaiting ivy bridge technology. Does anyone in the community know how I can restart my portable. Right now you turn on the machine and the front light stays on for 2 sec and you hear the machine click off?

I think you may have already been told what the problem is. However look at this and maybe it will help:
http://support.apple.com/kb/TA25686?viewlocale=en_US
http://support.apple.com/kb/TS1365?viewlocale=en_US
http://support.apple.com/kb/TS1367
http://support.apple.com/kb/TS1587
Probably another genius bar appointment is the best way to exactly define the problem.
Good luck.
Ciao.

Brand new MacBook Air fails to shut down

I took ownership of a brand new 13" MacBook Air on Friday 15th, have been trying it since then and found that on occasion it hangs during the shutdown process. This has happened five times in two days of use (it's now the 17th). The only way to get the MBA to shut down is to hit the start button for an extended period otherwise it will sit spinning for eternity. I have experimented and tried to shutdown programmes first before shutting down the MBA, but this doesn't appear to help.
I have only installed a few programmes on the MBA since receiving it, (Lightroom and 1Password), everything else is as it was when it was delivered, brand new. I purchased it via the online store and requested that it was upgraded with 8GB RAM and a 1.7GHz processor, so it came from China with these upgrades carried out.
Could this be a memory problem? I understand that MBs can be fussy about what type of memory is installed. It seems odd as the memory was installed in the factory.
Should I do a VRAM and/ or PROM reset? Are either of these responsible for controlling shut down procedures?
It is very disappointing as I had been really looking forward to getting the MBA and I am concerned that this might be an inherent fault with this particular machine. Any help would be appreciated. I will contact Apple Support as I have 90 days phone support, but I thought I should try you all first.
Chris

RAM should not be a factor for a brand new Mac. Third party software is often the culprit.
Make sure to log out of 1Password before shutting down > https://discussions.agilebits.com/discussion/5265/1password-cancels-logout
Tip ... there's no need for a third party password manager. The pre installed Keychain Access app can do that for you.
HD > Applications > Utilities
How to manage passwords with Keychain Access | Macworld

Failed to shut down. cannot reboot

MacBook Pro. Didn't shut down because applications open. Then cannot use, open, close. Mouse moves, but nothing functions. Force quit application, still locked. How can I shut down or reboot?

That works too: Force an app to close on your Mac - Apple Support

Fails to shut-down

when computer is put to sleep it starts up agan, when shut down it restarts.

joanlyons wrote:
Bingo! My terabyte Mac USB drive is causing the problem-- but I need the drive connected. Any way to overcome this problem?
OK, I just conducted a very unscientific experiment, which was to drop a 1TB drive into my USB toaster and see if I could get the computer to sleep, which I could do without a problem. (I hooked up to the front-panel USB spigot on the machine.)
I am assuming that your external drive is not bus powered? (Not sure the USB spec has enough oomph to spin a 1TB anyway, so this is probably correct.)
Just for kicks, what is the status of your Energy Saver "Put the hard disk(s) to sleep when possible" checkbox? Checked or not?
Ah, and finally, what is the brand and model of the external drive?

MacPro won't shut down

In Finder I scroll to shut down. The icons disappear but the computer won't shut down. I had to do a hard shut down. When I turned it back on, nothing had changed.. I am able to find the finder in the the dock. So, how do I get my computer to turn off? Thanks.

I was having a similar problem with mine, and I found out it was caused by a corrupt plist file from migrating old files over from my previous Mac. Specifically, the com.apple.loginitems.plist and com.apple.loginwindow.plist files.
Once I trashed them and restarted, everything worked just fine.

Fail to Shut Down or Restart Macbook Pro

So I don't know if this has to do with Mavericks or just my Mac in general, but my mouse is constantly a spinning color wheel when on my homescreen. It won't let me open finer either, and when I do try to restart my computer it says finder is still running operations and to stop them before restarting. I have exited out of finder, tried quitting everything, but it still won't even shut down.

This what I would start with: First a SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Then a Safe Boot:
http://support.apple.com/kb/HT1564?viewlocale=en_US
Ciao.

Frequent crashes, fails to shut down

Hey guys. I've had this macbook since June 2006, and its performance has gone steadily downhill. It runs unusually slowly, compared to all the other (many) Macbooks on my college campus, and various programs cause different problems. Photobooth would never quit fully, nor would iPhoto (they would stay in the dock). Finder crashes several times a week, and when I go to restart it in the force quit menu, it never comes back. Often, the computer would not shut down. I had to hold down the button constantly to force it to power off.
I erased everything and reinstalled to eliminate these problems, and for a few days everything was great. Now, if I wake from sleep and try to click a new tab in Firefox, the whole system goes into beach-ball shock. Even if that hasn't happened, It absolutely will not shut down at all, simply stalling for hours on my desktop pattern and never powering off.
I'm in college, and this laptop is my lifeline. We don't have a proper mac store in this town (Eugene, Oregon) so I'd have to send it in, which I don't have time to do (finals are soon). I've concluded since everything was erased and reainstalled that I must be experiencing some sort of hardware issue. Direct me. I'm tired of calling this the worst computer I've ever owned.
Macbook 1.83 Mac OS X (10.4.8) 512, 60gb

I erased everything and reinstalled to eliminate
these problems, and for a few days everything was
great.
That seems to indicate it is a software problem. You could try doing some maintenance using OnyX:
http://www.macupdate.com/info.php/id/11582
and/or AppleJack:
http://www.macupdate.com/info.php/id/15667

MacPro Fails to shut down

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