MacPro Retina shuts down for no good reason.
Hi,
Just got the MacPro retina and it shuts down when I am away ... in the last two days, it just shuts down even though there is plenty of juice in the battery. Any known issues?
Stef
try cleaning the air vents and fan. instructions here. www.notebookreview.com/default.asp?newsID=4020
-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.
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T41 2373-7FU
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Solved!
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Windows XP Pro, 1.6GHz Pentium M, 2GB RAM, 160GB HDD -
IMac randomly shutting down for randomly/no reason!
I have had this for the last few days, so I don't really know what's going on...
Anonymous UUID: D4B5793A-92CF-4E5D-33F8-94D77B084C5C
Sun Aug 31 00:07:39 2014
panic(cpu 2 caller 0xffffff8002c5220d): "zalloc: zone map exhausted while allocating from zone kalloc.8192, likely due to memory leak in zone kalloc.64 (1440851328 total bytes, 22513266 elements allocated)"@/SourceCache/xnu/xnu-2422.100.13/osfmk/kern/zalloc.c:2494
Backtrace (CPU 2), Frame : Return Address
0xffffff81348c3c70 : 0xffffff8002c22fa9
0xffffff81348c3cf0 : 0xffffff8002c5220d
0xffffff81348c3df0 : 0xffffff8002c2aa6f
0xffffff81348c3e20 : 0xffffff8002c13056
0xffffff81348c3e50 : 0xffffff8002c26b81
0xffffff81348c3e80 : 0xffffff8002c139f5
0xffffff81348c3ef0 : 0xffffff8002c1e043
0xffffff81348c3f70 : 0xffffff8002cc989d
0xffffff81348c3fb0 : 0xffffff8002cf3c76
BSD process name corresponding to current thread: SmoothMouseDaemo
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000002a00000
Kernel text base: 0xffffff8002c00000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 67955733976041
vm objects:34612256
vm object hash entri:5381280
VM map entries:6895680
pv_list:17780736
vm pages:146863656
kalloc.64:1440851328
kalloc.128:13164544
kalloc.256:1429213184
kalloc.512:43986944
kalloc.1024:5947392
kalloc.2048:1769472
kalloc.4096:3510272
kalloc.8192:7462912
mem_obj_control:2198064
ipc ports:3504640
threads:2020320
x86 fpsave state:1364480
uthreads:1252560
vnodes:31705680
namecache:10779360
HFS node:42725936
HFS fork:13864960
cluster_write:1055736
decmpfs_cnode:2237760
buf.4096:6815744
buf.8192:34480128
ubc_info zone:9292624
vnode pager structur:4205640
compressor_pager:1778112
compressor_segment:2652624
Kernel Stacks:3588096
PageTables:105320448
Kalloc.Large:35081126
Backtrace suspected of leaking: (outstanding bytes: 42496)
0xffffff8002c51d13
0xffffff8002c2aa6f
0xffffff8003085f6f
0xffffff7f845c02e0
0xffffff7f845deb47
0xffffff7f845bb0bf
0xffffff7f845bbc53
0xffffff7f845bc4c6
0xffffff7f845bcf64
0xffffff7f845fe9c0
0xffffff7f845ff453
0xffffff7f845f3895
0xffffff7f845ec54a
0xffffff7f845704c0
0xffffff7f84563055
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.20)[A9B0998E-C32B-3A6C-A194-B6C735138446 ]@0xffffff7f8454d000->0xffffff7f845a5fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f831ec000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83777000
com.apple.GeForce(8.2.6)[DEF6CC39-4A5E-3BED-AF24-986B5A653FEE]@0xffffff7f845b20 00->0xffffff7f84640fff
dependency: com.apple.iokit.IOAcceleratorFamily(98.20)[A9B0998E-C32B-3A6C-A194-B6C735138446 ]@0xffffff7f8454d000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f831ec000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f837ba000
dependency: com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f837d0000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83777000
last loaded kext at 66210974246546: com.rogueamoeba.InstantOn 5.0.1 (addr 0xffffff7f850cb000, size 126976)
last unloaded kext at 66271323885595: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f850c3000, size 32768)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.0.5
com.Cycling74.driver.Soundflower 1.6.6
com.logmein.hamachi 1.0
com.taoeffect.ispy.kext 2.0.2
com.cyberic.SmoothMouse 9
com.driver.LogJoystick 2.0
com.logitech.driver.LogiGamingMouseFilter 1
org.virtualbox.kext.VBoxUSB 4.1.18
org.virtualbox.kext.VBoxDrv 4.1.18
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleHDA 2.6.1f2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.driver.AppleBacklight 170.3.5
com.apple.GeForce 8.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IO80211Family 630.35
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac13,2, BootROM IM131.010A.B04, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: G400s Optical Gaming Mouse
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4BSD process name corresponding to current thread: SmoothMouseDaemo
The report implies this item is not something your computer likes.
The following show up in a lot of Macs with problems:
com.Cycling74.driver.Soundflower 1.6.6
com.logmein.hamachi 1.0
com.taoeffect.ispy.kext 2.0.2
Try disabling or uninstalling some of the extra stuff you've installed to see if stability returns. Then you can add them back one at a time to see where the trouble starts.
There may be more contributing to this. You can safely show us a snapshot of your config. Please download and install this free utility:
http://www.etresoft.com/etrecheck
It is secure and written by one of our most valued members to allow users to show details of their computer's configuration in Apple Support Communities without revealing any sensitive personal data.
Run the program and click the "Copy report to clipboard" button when it displays the results. Then return here and paste the report into a response to your initial post. It can often show if any harmful files/programs are dragging down your performance. -
Slowing down for no good reason
Hello,
I've had my iMac since Nov 2002 and it's performance has in the last year began to slow down quite a bit. Safari is very slow, even though I have a cable connection. Safari used to run very very fast, but no longer. I use almost no other software besides Safari and iTunes. I've decided to write because it is getting very frustrating and I am considering switching to Windows, especially since I just bought a digital camcorder and discovered that my iMovie would not upload the video without lots of skipping and crashing. Does anyone have any idea what is happening to my iMac?
Thanks.When is the last time you have performed any type of routine maintenance on your Mac?
Try going through this outline and performing the steps indicated for maintaining your Mac.
http://www.thexlab.com/faqs/maintainingmacosx.html
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4 gb ram, using up to date Win 7 and Norton . Notice no pattern but perhaps it could be Adobe related (also up to date) since I have had Adobe PDF's open and/or downloading.
hello kheikal, i can detect no apparent cause that triggered those 2 crash report. as a general advice try to [[Reset Firefox – easily fix most problems|reset firefox]] & check the integrity of your system's RAM with a memtest tool...
[[Avoid crashes - Tips and tricks]] -
Firefox keeps shutting down for no reason!
Firefox keeps shutting down for now apparent reason. I'm typing away and boom, it's just gone! I've lost everything I've typed and have to start all over again!
No errors, no new software, the computer sits on a cooling fan and it hasn't run out of memory!
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But that's yet another issue!
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Sincerely,
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Open the Windows Control Panel, Uninstall a Program, and click the "Installed on" column heading to group the items by date. This should help identify how MySearchDial got installed, probably as an undisclosed part of a bundle, and better let you zero in on unwanted software that may be tampering with your Firefox settings. Take out as much trash as you can here.
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G5 suddenly shuts down for no reason
I am all of a sudden having sporadic shut downs, for no apparent reasons, on my Dual 2.7 GHz (1 GB DDR SDRAM) G5. Its just like the power cord is pulled out of the wall.
The computer, monitor and all accesories are powered off two APC battery back-up/power surge units. The equipment is only 9-months old and has not been a problem until the last two weeks.
Thanks!Check system.log in your Console application for lines like "Power Management received an overtemp signal. Going to sleep." or "localhost kernel: PowerMac7,3 Thermal Manager: Thermal Runaway Detected: System Will Sleep. You may have a processor(s) overheating and putting the G5 in thermal shutdown.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
An Apple User Group
MacOSG Podcast >> -
HT1455 computer shuts down for no reason
computer has started shutting down for no apparent reason. Kid can be playing minecraft or on youtube or i can be browsing internet. bought in june of 2012. thought these were supposed to be bulletproof?
computer has started shutting down for no apparent reason. Kid can be playing minecraft or on youtube or i can be browsing internet. bought in june of 2012. thought these were supposed to be bulletproof?
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The MacBook keeps on shutting down for no reason
Hi,
Well my MacBook is acting kind of weird lately. It'll constantly shuts down for no apparent reason and when I do turn it back on, it would turn on but shuts up right after. It does this about 5 times. I do not DL musics, movies and etc on this laptop. I just don't know whats wrong with it.
Please helpI've had the exact same experience. About two weeks after getting my Macbook (in November) it started shuting down randomly with no warning. After a quick search on the net I found that this was a well documented and fairly widespread issue with Macbooks.
There are whole websites dedicated to it including 'autopsy' photos of Macbooks showing detailed images of the, apparently, faulty hardware that causes the problem and the changes after the repairs. It seems the only real fix to the problem is to have Apple replace these bits of the hardware (seems they are now replacing heatsinks and insulating some wires for heat).
I've updated all the firmware ect. and the guy from Apple Care walked me through resetting the PRAM, but the shutdowns continued the next day...
If you phone up Apple they seems to imediately recognize that it's a problem and schedule for you to send it in for repairs. That's where I'm at now and I'm hoping it will get done fast. I'm new to Apple (just swiched from a PC) and must say that as a new customer I'm really upset that they would sell me a computer that had a very well known and documented flaw (unforuntely I only found that out after I bought it and found the problem myself). People had been reporting these problems for months before I purchased my computer. Now I suppose my opinion Apple, after having switched from PCs, will be largely based on how well the customer service deals with this issue, their customer relationship management and how fast my Macbook gets repaired and returned.
Macbook Mac OS X (10.4.8) -
My brand new Mac Pro shuts down for no reason
My two week old Mac Pro shut downs for no pparent reason. Using the wireless, not plug in to an outlet but battery fully charged. Both times happen within 15hrs. apart.
Take it back to Apple and ask them to fix it.
Allan -
MBP unexpectedly shuts down for no reason- help!
MBP unexpectedly shuts down for no reason.
My MBP has been working fine, until I updated to 10.5. Originally this problem started in Bootcamp running XP, but has now done this once in OS X, just a while ago. There seems to be no difference- even when the psu is plugged in. Just now when it did this again, I pressed the power key and the led on the front blinked really fast, then there was a tone- like it was doing a firmware update (but I did the firmware update months ago!).
I've done a power reset- taking out the battery and holding the power key down for 20 seconds, which seems to have helped, but then again this problem seems to be rather sporadic, and one can never tell when it is going to happen next.
Oh yes, there is a mechanical 'click' that sounds when it does it- like a relay click. Is there a relay power related IC on the motherboard?
Any clues anyone? (I'm sending this exact letter to Apple as well)
TomIt's an interesting thread, but I seem to have the problem even when the cord is plugged in. I did have battery problems when I first got this MBP, but they seemed to settle down once I used the computer a bit more. FWIW, I have now got them mostly while using Bootcamp. BC beta 1.3 was really stable and good. It wasn't until I bought Leopard that this problem started. And again, it's only happened 3 or 4 times now.
I'll just have to keep saving. I'm sure Apple will wise up to this sooner or later. (Incidently, I haven't been able to send anything to Apple as I can't find their direct contact addie. Can someone 'remind' me? Thanks! -
I just downloaded Lion and now my computer just shuts down for no reason. What is its problem?
I recently made the same mistake. The thing to do is download the new Quicken Essentials for MAC. After you install the new version follow the instructions on how to transfer your old files. There is a way, it just takes a little time and, if I remember correctly, it takes the info from your quicken backup files. Hopefully you had auto back up on and your files are intact. I didn't and reconstruction was a bear but entirely possible. The new Quicken is quite different but seems to work quite well. Good luck.
-
My NEW IPhone 4s shuts down for NO reason when there is still plenty of battery
marcocapela wrote:
I perform a lot of hard reset
There is no such thing as a "hard reset".
If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
marcocapela wrote:
It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant. -
Maverick Shuts Down For No Reason
I am tired of Maverick shutting down for no reason. It even does it in Safe Mode. I've tried all the tricks of removing preferences, extension and still it keep shutting down with it's kernel panic screen. I'm the one that's paniced. I can't work in any program, such as Final Cut or Safari for too long as it will shut down. I'm thinking I need to reformat. Great. My least favorite option. But, I need to get all my files off, deauthorize software and hoping that I can get my mail and other contact back.
Hoping someone might have an answer to avoid reformating.
I keep sending in these reports to APPLE, 3 to 8 a day. Here is the most recent one.....Hopefully, I can post this before my computer decides to reboot.
Lastly:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C02HJ2DVDV7P
Hardware UUID: 245EB5DE-6395-50FF-80F0-37C23291CDAE
Sudden Motion Sensor:
State: Enabled
Anonymous UUID: D39D2DB0-F295-781C-7F15-8878225545B1
Wed Dec 18 11:51:32 2013
panic(cpu 0 caller 0xffffff800f0dc19e): Kernel trap at 0xffffff800f0a3af0, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010b756000, CR3: 0x00000001acc90092, CR4: 0x00000000000606e0
RAX: 0xffffff800f6d0320, RBX: 0x0000000000000032, RCX: 0x0000000000000032, RDX: 0x001b61b100400000
RSP: 0xffffff81e08abd30, RBP: 0xffffff81e08abd50, RSI: 0xffffff801a4106a8, RDI: 0xffffff800f6d0640
R8: 0xffffff801a33ce70, R9: 0xffffff801a378ca8, R10: 0xd000c8b0a4f08627, R11: 0x0000000000000206
R12: 0xffffff8015b0f210, R13: 0xffffff8031a50760, R14: 0x000000000000014d, R15: 0xffffff801a378ca8
RFL: 0x0000000000010282, RIP: 0xffffff800f0a3af0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000010b756000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81d05e7c50 : 0xffffff800f022f69
0xffffff81d05e7cd0 : 0xffffff800f0dc19e
0xffffff81d05e7ea0 : 0xffffff800f0f3606
0xffffff81d05e7ec0 : 0xffffff800f0a3af0
0xffffff81e08abd50 : 0xffffff800f078289
0xffffff81e08abf20 : 0xffffff800f0dc5dc
0xffffff81e08abfb0 : 0xffffff800f0f350b
BSD process name corresponding to current thread: assistantd
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000ee00000
Kernel text base: 0xffffff800f000000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 217351646812
last loaded kext at 117697819324: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f90aac000, size 36864)
loaded kexts:
com.sophos.kext.sav 8.0.14
com.drobo.SCSI.ThunderBolt 1.1 [64171]
com.attotech.driver.ATTOiSCSI 3.4.1b1
com.AmbrosiaSW.AudioSupport 4.1.2
com.TrustedData.driver.VendorSpecificType00 1.7.0
at.obdev.nke.LittleSnitch 4052
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHWAccess 1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.ApplePolicyControl 3.4.12
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFireWireStorage 3.3.5
com.apple.driver.initioFWBridge 3.3.5
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 3.3.5
com.apple.driver.LSI_FW_500 3.3.5
com.apple.driver.Oxford_Semi 3.3.5
com.apple.driver.StorageLynx 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOSCSIReducedBlockCommandsDevice 3.6.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0marcocapela wrote:
I perform a lot of hard reset
There is no such thing as a "hard reset".
If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
marcocapela wrote:
It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant. -
So, my ibook's been shutting down for no reason and seemingly random times. The battery is fine, but I noticed that it only shuts down when the power cable is plugged in. It might work fine for hours, and it's never shut off while actively charging (below 98% battery power). So it seems to me that it might be the dc board from what I've read around here on the forums, but I want to try to get confirmation before I try to fix it myself.
The only other detail about this situation that makes me wonder if it might be something else is that at almost the same time it seems that my power cable for my Western Digital external hard drive has gone out. Could they both be the effects of some kind of power surges? Or is it unrelated and just coincidental? I have everything plugged into a warrantied surge protector strip that should prevent that kind of thing, but I know failures do happen sometimes, or fluctuations in the power levels in a building might cause problems as well.
I'm probably overthinking all of this, so please help me out as I'm no expert at all. Thanks so much!
LydiaI just ran the PRAM reset, so we'll see how that does.
I have the problem when nothing except the power cord is plugged in.
The external is a USB drive with an AC source. The power cord for it acts the same way even when there's no drive attached, the light barely winks on then fades out. When the drive is attached it tries to start then turns off when the adapter (for the drive) turns its light off.
The power adapter for computer is fine according to all the standards on that page. I replaced it back in December, so it's not been used all that much. The connection looks good and the DC in board port looks fine too.
The fan comes on without problems and whenever I've checked the temps in istat it seems within normal levels.
What's the Apple Hardware test? I may have heard of it previously, but seem to drawing a complete blank on it now.
Also, at this point I'm leaning towards a power surge being the root of my problems. A bulb in an overhead light blew out the same day, I went to replace the bulb and had bought a high wattage bulb then found that the light had 2 bulbs inside and both had blown at the same time. My dad has some background in electronics and when I consulted him about the power surge theory he said it was likely. I went ahead and filed a report with the maker of the surge protector to try to get a claim in and possibly some kind of funds to help pay for whatever repairs are coming.
Thank you so much for your help and advice, I appreciate it!
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