Macro focus on iPhone 5s no longer works

My iPhone 4 took fantastic macro photos. Jump to I finally upgraded to an iPhone 5s and it did macro images at the beginning but after the first update, it no longer wants to focus. I know it CAN since it will focus to the correct spot then jumps back to "uhhhh I can't focus on that" mode. Is this a hardware issue or software issue? Also, why is this: iPhone 5 camera autofocus question the only discussion I can find on the topic. I can't be the only one.

Hi Michelle,
If you are having difficulty with the focus on your iPhone’s camera, I would suggest troubleshooting using the steps found in this article -
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically -
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

  • My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    I have had a 3GS for 2+ years.  After upgrading to IOS 4 (now 4.3.5) I began having problems.  In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that!  I connected to itunes and it did restore from a backup but it is a major inconvenience.  I am also searching for answers, but better back-up regularly!

  • Synching calendars between itunes and iphone 5 no longer works.

    Syncing calendars between itunes and iphone 5 no longer works.  I do not get any errors, however calendar items are not updated. 
    I am syncing via USB on a Windows 8 computer.  It worked a couple of weeks ago.  Since then itunes has had its weekly update, my IOS may have been updated, and I've run a malware removal program on my computer. I curently have iTunes 11.1.3.8  and iOS 7.0.4.  I read the posts and verified ICloud was turned off. 
    I really need to be able to sync my computer and iphone again.  Any suggestions?

    So you'll either need to attempt further repair yourself or take the iPhone to some unauthorized repair shop, pay them, and hope they fix it correctly.
    The iPhone 5 has no Touch ID, and an iPhone 5S should still be under warranty, so I'm puzzled as to what you really have and were attempting. If you do have a 5S, why you didn't get it serviced under warranty?
    Regards.

  • IPhone 3GS no longer works with bluetooth since ios 4.3.2 update

    Hi all. Since the ios 4.3.2 update my iPhone 3GS no longer works correctly with the bluetooth in my car (2006 Acura TL).  I know it's not an issue with the car and the only thing that has changed is the update with the phone.  Anybody else having this issue?  I have unpaired, tried to re-pair, reset the network settings, reset all of the settings, and did a restore.  I'm at a loss with what to do next.
    Any thoughts?
    Thanks

    Its becoming a problem of epic proportions...so many people are having the exact same problem...I have a Feb 2010 Toyota Land Cruiser Series 200 and since upgrading to OS 4 my USB function no longer works like it did before the upgrade.
    My Apple has become a LEMON!!
    Would be nice to hear that Apple recognises there is a problem...buut maybe they are too busy counting all their money to care!!

  • My 3GS iphone voicemail no longer works

    My 3GS iPhone voicemail no longer works after installing OS 4.2. My ATT voicemail box still works ok. I've reset the password and network. Any ideas? ATT can't help as they think its a problem with the phone.

    A call comes in, gets listed as a missed call and shows up as missed call. No indication nor a message saying that a voice mail has been left. When I dial my ATT voice mail box by holding down the 1 key, I have a message waiting. Used to be when voice mail arrived there would be an indicator lit on the voice mail icon on the phone and I could listen to the voice mail via the visual voice mail on the phone.

  • My Iphone 4S no longer works it's wifi connection as well as the share internet option

    My iPhone 4S no longer works it's wifi connection nor it's internet share option

    That's unfortunate.
    Do you have a question?

  • ICal sync from iPhone 3G no longer works with both MacBooks?

    Hi Group:
    I've got an iPhone 3G, a previous gen MBP and a white MB, all running the latest software updates. For the past several months I have been able to enter iCal events on my MBP, sync to the iPhone using iTunes, and then sync the iPhone to the MB. For some reason I can't guess, that no longer works, and iCal events are not being transferred from the iPhone to my MB iCal app. Did this happen with the iPhone 3.0 software update (the timing seems about right)? I called Apple Care last night and they said only a .Me account would return that functionality, but denied this had anything to do with the iPhone 3.0 update. In fact, the rep said it never should have worked in the first place.
    FWIW, here's the error messasge iTunes generates:
    "iTunes could not sync calendar events to the iPhone because an error occurred while sending data from the iPhone."
    That's the exact wording, and it doesn't really make perfect sense, either. So, is there a workaround for this, or a third-party app, perhaps? Did Apple make this change just to sell more .Me accounts? Finally, is there maybe an automated way to sync the iCal events between the MBP and MB across my Time Capsule network? Thanks in advance for any ideas.
    Dean

    ****, that was a brilliant solution. To be clear, what was happening is that I could no longer sync calendars from the iPhone to the MB, but never lost that ability on the MBP. I would not have guessed your solution, as I've never even opened the iSync app, and had no idea it was in any way involved. Thanks, and I wonder if there's some way Apple could add this solution to their database for the Apple Care reps?

  • Iphone wifi no longer works with one type of router...

    Hello all,
    I have been looking at other posts but have not found any resolution. My iphone 3g has always worked on my home wifi but stopped two weeks ago or so. It works fine on other peoples routers and my imac and powerbook pick up the wifi fine.
    I found that other people using the wcg200 gateway modem/router with comcast are all of the sudden having the same issue.
    Does anyone know of a fix? I hate to think we all have to go out and purchase a new piece of equipment when it was working fine for so long. Any help would be great.
    Thanks in advance

    Thanks for the tips! I tried it all but none of it worked.
    It seems to be everyone with a wcg200 can't get wifi to work. I have had the phone
    for 6 months now and it worked great till about 2 weeks ago or so. Nothing seems to work. Again,
    it works fine with other peoples wifi and my other computers work fine with it.
    Maybe someone can make this a pet project. I read that comcast updated the ROM on this model without telling us. If that caused it, can anyone think of how to make it work again? I am lost and I hate to have to buy a new modem/router if there is a way to fix this issue.
    Thanks again

  • IPhone 3GS no longer works with Toyota Prius

    I have an iPhone 3GS and a 2010 Toyota Prius (model V) that worked fine together until I upgraded to iOS 4. Now it will play music for about 15 seconds and then cut out... with an error message on the Prius dash that it cannot read the USB device.
    Anyone encountered this or know any workarounds?
    Thanks.

    Its becoming a problem of epic proportions...so many people are having the exact same problem...I have a Feb 2010 Toyota Land Cruiser Series 200 and since upgrading to OS 4 my USB function no longer works like it did before the upgrade.
    My Apple has become a LEMON!!
    Would be nice to hear that Apple recognises there is a problem...buut maybe they are too busy counting all their money to care!!

  • My rear camera on my iphone 5 no longer works in camera app after ios 7 install

    My iphone 5 updated to ios 7 and the new camera app no longer works. Sometimes I can get the front camera to
    Show on the app. But the rear camera just shows black. And it won't switch bewtween the two cameras at all
    Sometimes. What could this be?

    I got the same problem with my iphone 5 rear camera and tried the solutions suggested here but it did not work.
    The camera application which came with ios7 is frozen as soon as it opens. I does not take photos or switch between cameras.
    I have been able to use the front camera with Snapseed, QR reader . however no application is able to open my rear camera.
    I am not sure but  it can related with the application updates either ios7 or the camera applications already installed on our iphone. Uninstalling those apps which has access to camera and rebooting may solve the problem. This is just an idea !

  • Can pictures be recovered from iPhone that no longer works?

    My iPhone is no longer in working condition due to the fact that the ocean waves took the life of my phone. I had alot of pictures and videos on there that were precious to me. Can those pictures and videos be rovered?

    Plug the device into your computer, preferably a PC. Go to your start menu > my computer ( or Computer for windows 7 / Vista) Look for removable device or iPhone. Double click the iPhone and open the two or three folders and there are your photos. Simply drag them to your desktop or wherever.

  • IPhone Autoplay No Longer Working

    Not sure what the deal is but this is how it started.. brand new machine, windows 7 64bit. All was fine and working. Then I noticed one day duplicate items in the autoplay list that were wrong and had no icons. So I searched for a way to remove them. I found them in the registry and removed them. After doing that, autoplay for the iphone stopped working. So, I put them back in. I uninstalled the office tools that used the document and scanning stuff. They were still showing up. I reinstalled iTunes, nothing. I turned off autoplay and back on. Nothing. I uninstalled the iphone in device manager and reinstalled. Nada.
    Now, autoplay for the iphone is not working period. All other devices work just fine with autoplay.
    What is going on??? I have searched and searched and nothing works.
    Here is a photo of what's going on..
    The microsoft office document and scanning - there are two identical items, both with missing icons. Should not be there.

    Someone has to know something. This is absolutely absurd. I have removed office and those options in autoplay are still there. If I remove them from the registry, autoplay for the stupid iphone no longer works.
    What the heck is going on???

  • Voice memo on iPhone 4 no longer works after iOS 6 update.

    Since updating to iOS 6, voice memo no longer works.  It kills itself upon launch.  If it doesn't do it automatically, it does it once I hit any of the buttons in it (i.e. record).  I've tried hard reset and regular restart.  Haven't tried restoring because I noticed it on my way to work.
    Anyone else have this problem? 

    I went to Apple and they helped me restore my phone to see if that would solve the problem and it did.  Essentially restoring wipes your phone and you start from scratch.  I was able to "restore from backup" and so I didn't lose anything. 

  • IPhone sync no longer works properly

    Hi Not sure what's gone wrong but syncing my iCal with my iPhone 3GS has always worked fine until the last week or so. Now any events I enter on my phone do not show in iCal on my Mac. Plus I am getting more than one copy of an event on my phone - in different calendar colours? I've even tried replacing iphone data with my Mac's data but this does not appear to make any difference?

    Welcome to Apple Discussions,
    Does the information added to the Mac show up on the Phone? If so this is probably an issue with the phone's calendar database and I would suggest posting in the iPhone forum: http://discussions.apple.com/category.jspa?categoryID=201
    Issues with iPhones can often be resolved by updating or restoring: http://support.apple.com/kb/HT1414
    Hope that helps.

  • IPhone apps no longer working...

    iPhone 4, was running 4.x.  Windows laptop recently crashed, usual problem with iTunes wanting to wipe iPad since it hadn't sync'ed with new machine.  So allowed it to wipe iPad and all apps and data from it.  Spent time to rebuild sync libraries, got iPad working for the most part on new laptop. 
    New problem: since resolving the issue with the iPad, now no non-Apple apps on iPhone work anymore.  Press icon to launch, app entry screen flashes, then back to desktop on iPhone.  Computer *IS* authorized in iTunes store.  Tried downloading new app as test to iPhone, every app either says it needs iOS 5.1 or iOS 4.3.  Unable to sync apps from iPhone to iTunes, says computer is not authorized.  Re-did the authorization four or five times, no errors.
    So went ahead and update iOS to 5.1.1 on iPhone in hope that would fix the app not running problem.  After many reboots and such, iPhone back up, and apps just restored to iPhone.  None run.  Start screen on each flashes, then back to desktop.  Five apps had updates, so I go to update one or all, get a popup on iPhone telling me I needed to pay for the apps.  Completely useless.
    This iTunes thing not working is getting old.  How do I get these apps running again?  Computer *IS* authorized, iPhone *IS* running latest iOS, apps just flash and won't run or update.  Can't install new apps.  "Restoring" iTunes from a backup is a non-starter.
    On a side note (and please don't focus on this comment as your reply to the above), is there any chance there's a third party app that can be used in place of iTunes to manage apps, music, et al on iPhone or iPad?
    Edit: as soon as the music finished sync'ing, all apps were wiped off the iPhone for some reason.  Now blank of all but default apps.  No clue how that happened.  Also, ZERO apps appear in the purchased section in iTunes store, so nothing can be downloaded.
    What the heck is going on here?  I'm not about to recommend ANYONE at the company go with iPhone 5 at this point.
    Thanks.
    --Steve
    Message was edited by: SteveInReno

    First, all of your issues are the result of not having a backup of your computer to put all the content on the new computer.  This is just plain dumb... take this as an opportunity to learn a lesson.
    Second, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved. 
    Many users have reported success in simply downloading any new app (free or paid) to the device to resolve the app failing to launch issue.
    Third, the only way to manage content on an iOS device is via iTunes.
    Fourth, as long as the user is signed in with the same Apple account, content will appear in the purchase history.  If it's not showing, then the logical conclusion is that you are signed in with a different Apple ID than then one used to acquire the content.
    Finally, nothing about your issues indicates an Apple, iOS, or iPhone issue.  Everything points to a failure on the part of the user to maintain backups which has created all the issues you are experiencing.

Maybe you are looking for