Made a purchase of a kids' app but never got the app in my iPad.(payment gone through)

Made a purchase of a kids' app but never got the app in my iPad.(payment gone through)

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  • IWork: Bought as an app but never got serial number so I can't save files??

    iWork: Bought as an app but never got serial number so I can't save files??

    This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • Applications update asks for appleid several times but never updates the apps

    Applications update asks for appleid several times but never updates the apps. Seems to be in a loop.

    Were you using a old Apple id before ?
    Because that may be the issue, try deleting all the Apps, go on Settings > iTunes & AppStore > Finish session.
    Then Settings > General > Reset > Reset all settings.
    And the log in your Apple id again, and troubleshoot.
    Good luck.

  • I've just been robbed, ICloud says i never got the app in my iphone, is there any other way to find my iphone!? :(

    i've just been robbed, ICloud says i never got the app in my iphone, is there any other way to find my iphone!?

    No.

  • I received a email this morning to reset my password, i did but never got the new password assigned

    I ewcwived a email this morning prompting me to reset my password but never got the new one given to me

    Igot it my mistake, thanks for the quick reply. Sorry to bother you
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  • Unable to email the keynote presentation to using pdf file or PPT file.  It seems went though, but never got the email

    I just purchased the keynotes add from Ipad Mini last night.  My daughter created the presentations from keynotes app and was going to send an emails to her teacher.  This is for her school project, however, when we tried to email as ppt, it gave us an error message that you can not saved or email, so we tried send it as pdf file, it did not give me an error message, however, I never got the email either from last night since I cc myself when we tried to send the project to her teacher and I tried it this morning and did not got through either.  Am I missing something here??  Please help, she needs to turn in her project by today and she is already late with her school work....  Please advise...........
    Thanks,
    Vivian

    Use Dropbox to send large files that cant be sent using email:
    https://www.dropbox.com/

  • HT4009 Brought gems in clash of clans and got charged but never got the gems, what do i do?

    payed for them and never got them

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I want to up date my apps but its got the wrong email on it how do I change it

    I want to do my up dates on my I phone but got my partners email on it how do I change it

    Your question is unclear...
    Do you purchase these Apps using your Apple ID or are they your partners Apps...
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

  • I purchased mountain lion from apple but never got a disk. How do I install it on my new hard drive, old hard drive failed and is not recoverable according to Apple and Recovery Specialist?

    I have a mid 2009 MacBook Pro with newly installed SATA HD + SSD, I can get mavericks download free but I can't recover photos, apps, files etc from time machine (1TB Time Capsule), I think I was running lion when I started backing up on it but I had updated to mavericks before the HD Failure. When I tried to transfer info from Time Capsule it says " no volumes detected" or something to that effect. I had mucho info backed up on that capsule. Any help appreciated, please spell it all out for me if you can help, I am not at all tech savvy and desperate to get up and going as I am an online student with a fast approaching deadline for course paper. Thank you in advance :)

    Step 1: Buy a new Hard drive that can be installed in your MacBook Pro later, and an External enclose to place it in for now.
    The MacBook Pro before 2010 can not contain the stand-alone firmware to go to the Internet and get a fresh copy of Mac OS X and install it.
    You will need a working Recovery_HD, or to drop back to a 10.6 DVD (if it will Boot on your Mac).
    There may be a functioning Recovery_HD on your existing Boot Drive. If you were running 10.7.4 or later and Time Machine, there may be a Recovery_HD on the Time Machine Volume.
    To check:
    Hold down the Alt/Option key as you restart. This will slowly draw a gray screen and then add an Icon (over several minutes) for each potentially-bootable volume. If any Recovery_HD shows up, take it, and you will be able to get to Internet Recovery and re-download some version of Mac OS X that can be installed on a new drive.
    It is generally far quicker to set up a new drive and install Mac OS X than to struggle with only the primitive tools available only on a DVD or a Recovery_HD. Once you get any version of Mac OS X running, you can get some work done and attempt to salvage first your data, then your drive (if either will be possible).
    By NOT trying to Boot from and use the possibly-damaged drive, you improve your chances of being able to salvage some files off it, since blocks will not be over-written by running Mac OS X from it.

  • HT201272 how do I redeem coins I purchased for Bejeweled blitz?  It shows I purchased them on itunes, but not on the app.

    How do I redeem coins I purchased for Bejeweled Blitz?  The purchase shows up on iTunes, but not on the app.

    It sounds like you might have broken links to your content. Either repair these by putting the files you've recovered where iTunes expects to find them or delete the broken entries then go to iTunes Store > Purchased > Music > Not on This Computer, and click the download links.
    If you have an Apple device see also Recover your iTunes library from your iPod or iOS device.
    tt2

  • I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I

    I buy for mac app but not for the iPad, so how do I reinstall a program that has already purchased? I need help because I bought the imovie'11 but when he opened it only brought 8 movie trailer templates instead of the 15 it says on the program. How do I solve this problem? Once paid for a program incomplete. I also liked that the AppStore itself had a button to reinstall programs already bought, because it is very hard to understand how to do this in the store, only option is to install and hide purchase, and how do I reinstall, attention'm talking about reinstalling a computer mac, not an ipad or iphone.
    Thank you.

    Prodesigntools.com , go ahead and download the software from there and use your serial number to serialize it.

  • I just installed ios7 on my iPhone 4s.  It seems to be working fine but all of the apps I had previously installed are gone.  They show up in my app store as purchased, but the shortcuts are gone.  Does anyone know how to get the shortcuts back?  Thanks!

    I just installed ios7 on my iPhone 4s.  It seems to be working fine but all of the apps I had previously installed are gone.  They show up in my app store as purchased, but the shortcuts are gone.  Does anyone know how to get the shortcuts back?  Thanks!

    I updated via my iPhone 4s.  The apps were on my iPhone 4s.  That's all the information that I have.  The update to ios7 seems to have gone smoothly - everything else is working, phone texting, email, internet, etc.  But all of the apps I had installed over the past year are no longer showing up as shortcuts.  No facebook, no twitter, no espn, etc.  They are all still listed in my app store as purchased, but the shortcuts and my folders are gone.  Thanks.

  • Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case

    Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case

    Apple appears to be having trouble on their servers. Try again in a few hours.
    (106358)

  • I'm trying to purchase an app, but I forget the answers to the security questions they asked me.  How do I change these questions?

    I'm trying to purchase an app, but I forget the answers to the security questions they asked me.  How do I change these questions?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86582)

  • HT4946 in-app purchases are backed up but what about the apps themselves (purchased and free)?

    While creating a back-up by via iTunes (http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US), in-app purchases are backed up (http://support.apple.com/kb/HT4946) but what about the apps themselves (purchased and free)?
    Are the apps backed up too or do they need to be purchased, downloaded and installed again?

    You can transfer your purchases to computer iTunes.
    Connect and select iPhone in iTunes under DEVICES, right click and choose Transfer Purchases from ...
    BTW, you can alway re-download again for free if it's still available in the app store.

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