"made for iPod" product will not charge iPod

I bought an RCA radio/speaker dock for my iPod. The iPod will play on it but will not charge. The RCA manual says the iPod will charge if it is in standby mode. Is there a standby mode on the nano 3rd gen? I've contacted RCA support & they have been no help at all.
Thanks for the help.

Have no idea what they mean by standby mode unless they are referring to holding down the play button and putting it to sleep.
Sounds like this is an older unit that is not able to charge the latest ipods, beginning with the 3rd Generation Nano. I would return the unit.

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