Madinmumbai, I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. I need the Installation software, I lose mine. Were I can get it?
Madinmumbai, when I turn on my MacBook Pro OS X v10.6.8, it stay searching. And I need the software Installation. I lose mine. Were can I get a copy?
If you are asking about how to get the 2 discs that came with your mac..you need to call Apple and give them the serial number associated with your mac and they will send them to you for a fee (I dont know how much it costs)
Similar Messages
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I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. Also I need the software.
I have a MacBook Pro OS X v10.6.8, when I turn on it stay searching. Also I need the software, I lose mine.
Tengo una MacBook Pro OS X v10.6.8, cuando la prendo se queda en la primera pantalla gris, pensando. Ademas perdi el software de ella. Que puedo hacer al respecto?If you are asking about how to get the 2 discs that came with your mac..you need to call Apple and give them the serial number associated with your mac and they will send them to you for a fee (I dont know how much it costs)
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I have a MacBook Pro with Snow leopard (10.6.8). Downloaded Lion from Aplle store and got a bill but no upgrade. Bad hearing can't use telephone to support. Apple store can't help. CASE NUMBER: 19*****63.
I am hard or hearing and can't use the telepohne support and live on an island and can't get to a shot to buy the Lion.
<Case Number Edited by Host>Try d/ling again. In the App Store, option-click the tab
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I upgraded to Lion and then all video clips on for instance Youtube freeze every tenth second to buffer more data. I have a MacBook Pro and never had any problems when using Snow Leopard. Has Lion problems with this?
Ulf, SwedenUse the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
Hi, i have a macbook pro and i want to update my iPhoto and iMovie will i be charged for the update and if i will how do i know if the update is free or I'm paying for it please help
Thank you soo much
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My macbook pro (2010 13inch) is really laggy when I'm using apps like iTunes and safari. the arrow on the screen seems to not respond and is laggy and when viewing videos it can be really laggy. I just want to know if it was a problem i could fix, thanks.
You might start with:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
If the above reveals nothing helpful, then create a new user account. Log out of your account and log into the new account. Do the problems cease? -
i can not update OS X mavericks, my macbook OS X lion 10.7.5, when i install that show me This copy of the Install OS X Mavericks application, my brother can upgrade with internet that just me can do that
Is your MacBook compatible with Mavericks? Open > About this Mac > More Info, and you will see the MacBook model you have got. Then, check in this site if it's supported > http://www.apple.com/osx/specs
If your Mac is not compatible, OS X 10.7.5 is the most recent version for your Mac. Also, copy the whole message you see when you open the Mavericks installer -
Have a macbook pro running osx lion. Connected a Kindle Fire using micro usb and the disk icon doesn't show up on the desktop. Also sometimes get a message sayiing computer doesn't recognize device. When I opened disk utilities the Kindle disk does show up there. What am I missing?
cashworth wrote:
Kindle is connected directly, not thru a hub. Also called Amazon Kindle support, tech was baffled when I told her I was using a Mac. She said, "I'm not really familiar with apple products."
Precisely why it's not an iPad, and why it doesn't cost very much. An Apple rep would tell you how to connect an iPad to every computer.
Go here: http://www.amazon.com/gp/help/customer/display.html/ref=sv_kinh_9?ie=UTF8&nodeId =200127470 -
Please help!! I have a Macbook Pro, running Yosemite. Lightroom 5.7
Whenever I try to add music to a slideshow, it shuts down the program.Try resetting your SMC and NVRAM before attempting to install again.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
I hope I helped.
Austin -
hi...i have a macbook pro with a forgotten efi password.i want to remove it for install a new OS....please help me!!
No. The only people that can help you are at an Apple store.
Just how in the world did you forget a Boot EFI password?
Next time you buy a computer don't set a EFI/BOIS password. If you must WRITE IT DOWN so you can always refer to it. -
Mac book pro about 4 years old. When you turn on you get the white apple start screen; then a black screen; then no further. On the black screen you can see the pointer, the pointer moves when asked, the pointer gets dark/light with the appropriate keys pressed. Tried turning on/off; also with shift key pressed. But only darkness. Alxat
Hi there Alxat,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
https://support.apple.com/kb/TS2570
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
-Griff W. -
I recently updated my macbook pro to 10.7.5 and the option in Safari to empty cache is gone. Is this a glitch or is there some other way to empty cache?
Uninstall Genieo:
http://www.thesafemac.com/arg-genieo/
See if that makes a difference.
Ciao.
DawnHerbie wrote:
Also is Safeboot ok to use?
Yes, it will do no harm, but it is meant for trouble shooting and you should not have to use it all the time.
Message was edited by: OGELTHORPE -
Macbook 4,1
Early 2008 15" macbook pro
Running Snow Leopard
the Battery was not working after only 23 cycles
I tried the Battery update and now it will not boot at all
I really do not want to loose my data on the drive
panic message is
Unable to find driver for this platform: "ACPI".\n"@/SourceCache/xnu/xnu-1228/iokit/Kernel/IOPlatformExpert.cpp:1378
Please helpPanic Message
panic(cpu 0 caller 0x000x563ebd) : Unable to find driver for this platform:
"ACPI".\n"@/SourceCache/xnu/xnu-1228/iokit/Kernel/IOPlatformExpert.cpp:1378
Debugger called: <panic>
Backtrace (CPU 0), Format - Frame : Return Address (4 potential args on stack)
(7 lines of hex)
BSD Process name corresponding to current thread: Unkonwn
Kernel version:
Darwin Kernel Version 10.8.0" todays date ; root:xnu-1504.15.3~1/release_I386
I tried to boot from CD can, but i dont want to loose any information.
Tried disk tools
Hardware test
Tried to check if it was memory sticks failing or battery , nothing else plugged in
if i boot holding Apple key and S
I get additional warnings about AppleACPIPlatform and not being able to load Kext -
Macbook Pro just ran out of battery, when I tried to boot up it cannot locate the HDD.
So as stated above I mistakenly left my Macbook Pro on and it ran out of battery. When I tried to power it back on again it just goes to the folder and question mark logo. What happened? Did I kill the hard drive ?
Let it charge overnight.
Follow these documents.
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964 -
When I try to download Lightroom it tells me that it is no longer supported on the platform that Ii currently have. As stated I am using PS, InD and Illist all from the Creative Cloud without any problems, what gives?
Hi,
When you say you get an error message running the MacOS x installer disc, is it when you boot on the CD or when you insert the disc in your SuperDrive during an open session? Have you tried booting from the CD and running the Apple Hardware Test? From your list of trouble, it looks like a bad RAM, or maybe a corrup hard drive sector, but it could be something else entirely. Next time you boot, try verbose (press Command-V right after the gong), you'll see every step of boot on screen, it'll give some indication as to what makes your MBP hang up. You can also try to run AppleJack in Single-User mode (first install AppleJack ; download from here : http://applejack.sourceforge.net/ ; install as admin is required ; boot in SU by pressing Command-S at the gong): it's done wonders on my machine more than once...
"Oh, one more thing"... Is there anything connected to your MBP via USB/Firewire/Bluetooth? If so, try and unplug/disconnect everything, then boot up, just so we can rule a bad driver out.
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