Magenta Printing Issues in CS5 and LR3

Hi,
   I have seen this issue mentioned in various forms over the last year or so but I have yet to see a real solution to the problem I am now experiencing.
History:
   I was running a Vista 64b OS and using LR 2.X and Epson's r2880 printer. I was able to print using LR 2.X without any issues both in B&W and color using the various papers, using iccs provided by various vendors (Moab for example) I never had the Magenta printing issues.
Fast Forward:
   I recently installed LR3 and CS5 under the same OS (Vista 64b) and when I print in color it is obviously Magenta heavy.   I am following the same practices as before of having LR3 manage the color (using one of the vendor iccs) and setting "No Color Managment" in the printer driver UI. Doing this gives me terrible crazy Magenta prints. I have un-installed and re-installed the Epson Printer driver numerous times with no positive effect. The causal effect was installing CS5 and LR3. These were the only changes made.
I also did try and print in CS5 with the same Magenta results. I posted in this thread along with the LR board also as I feel the LR3 and CS5 issue is related to some common theme.
I was wondering if anyone had a similar problem and had found a solution other than switching over to a Mac.
This is very frustrating and depressing.
Thanks,
David.

Thanks for the great Feed back. I was able to fix the printing problem by doing several things:
1) Re-install the printer drivers
2) Runnning the printer through nozzle checks and cleaning cycles. Had to peform the cleaning cycle 3 times.
3) Replacing the yellow ink cartridge. The ink level was showing about 15% remaining but in fact I was out of yellow ink. I had read that the ink levels were not always accurate.
So for me this issue has been solved. Thanks for the help.
-D

Similar Messages

Magenta Printing Issues in LR3 and CS5

Hi,
   I have seen this issues mentioned in various forms over the last year or so but I have yet to see a real solution to the problem I am now experiencing
History:
   I was running a Vista 64b OS and using LR 2.X along with Epson's r2880 printer. I was able to print using LR 2.X without any issues both in B&W and color using the various paper iccs provided by the vendors (Moab for example) I never had the Magenta printing issues.
Fast Forward:
   I recently installed LR3 and CS5 under the same OS (Vista 64b) and when I printed in color it is obviously Magenta heavy.   I am following the same practices as before of having LR3 manage the color (using one of the vendor iccs) and setting "No Color Managment" in the printer driver UI. Doing this gives me terrible crazy Magenta prints. I have un-installed and re-installed the Epson Printer drivers numerous times with no positive effect. The causal effect was installing CS5 and LR3. These were the only changes made.
I was wondering if anyone had a similar problem and had found a solution other than switching over to a Mac.
This is very frustrating and depressing.
Thanks,
David.
[email protected]

Thanks for the great Feed back. I was able to fix the printing problem by doing several things:
1) Re-install the printer drivers
2) Runnning the printer through nozzle checks and cleaning cycles. Had to peform the cleaning cycle 3 times.
3) Replacing the yellow ink cartridge. The ink level was showing about 15% remaining but in fact I was out of yellow ink. I had read that the ink levels were not always accurate.
So for me this issue has been solved. Thanks for the help.
-D

Obvious diff color b/w CS5 and LR3

i have a puzzling problem with CS5 and LR3
I use LR3.6 and CS5 on an imac running 10.7.2.
I discovered an old "hand tinted" b&w photo from the early 1950's. I thought that i might improve it in CS5. I began the process but had to stop before finishing. I deceided to save it in LR3 as a .psd and as a jpg, to leave more flexibility when i got back to editing later. I noticed a problem:
Tho not finished editing, i noted a remarkable difference in the tone of the photos as shown.
I thought that the problem was related to the original being a b&w photo but have discounted this. Monitor is calibrated. both are in prophoto rgb. any ideas.
THIS IMAGE IS AFTER IMPORT TO LR3.LR3. NO preset was applied
THE IMAGE BELOW IS BEFORE IT WAS IMPORTED TO LR3
any help, suggestions??? thanks, vince

Thanks for your reply. I am sorry i was not clear.
The original image was an old LR1 import from back when...
I noticed the old image recently and sent it from LR3.6 to CS5 where i began editing. I was interrupted and, in a hurry, i SAVED the image, with my editing, to LR3.6. The image retrieved from LR3.6 is the image at the top of the post
As i mentioned , the original photo was a poor scan of a poor hand-tinting job of a b&w photo. It had been stored in LR across LR revisions and i assume it is in "melissargb". In CS5 prophoto rgb is my default space.
The pinkish image HAS NOT BEEN IMPORTED IN TO LIGHTROOM AT ALL.WHEN I STOPPED EDITING IN CS5, I SAVED IT INTO LR3.6 and got the top image in my post. I did, however, also save the image to the desktop directly from CS5 and that is why i still have the the pinkish image unchanged by LR3.6
I realize my description has been clumsy and confusing. Perhaps i have explained it better
thank you again. it seemed so clear at my original post.

Can I purchase CS5 and LR3 Student Teacher Editions together?

Hello,
I don't know if I can purchase both CS5 and LR3 Student Teacher Editions together. The restrictions with Student Teacher editions say you can only purchase one license of any Adobe STE product within a twelve month period. Does this mean I could purchase CS5 now and in a year buy LR3 or it's newest version?
Thanks

Yes, you can buy both now, or whenever you want.
Per Adobe's Student Edition FAQ, "Each eligible person may purchase only one copy per Adobe Student and Teacher Edition title ..."
However, those two products are different titles - so you could get a copy of each. There's an example of how it works given in the FAQ.
It's a good thing actually because you probably will never have an opportunity to get a better offer on Adobe products than when you're a student.

Prinitng issue with CS5 and Epson pro3800 printer

CS5 will not hold printer driver settings after leaving driver setup screen. Eg., after setting ICM and choosing Adobe RGB color space and icc profile from menu, when you click OK, Adobe screen reverts to Photoshop adjusts colors and not printer adjust colors as it should. If you change the setting manually, when you renetr driver setup, it now shows 'no color management and not ICM as it should. This does not occur with CS3 or 4. Any help is appreciated.

I don't have this problem but i can tell you printing out of CS5 is a mess nothing works the way it should....check out my forum i started... right now i just chucked cs5 and went back to cs3

Suddenly Getting Green prints in Photoshop CS5 and Lightroom 2.6

Photoshop CS5 12.0.1 x32, and Lightroom 2.6
Windows XP SP 3
Printer: Epson R1900, Software 6.61 (current)
HP LJ2475W Monitor
I have been running and printing from Photoshop since 5.0. I have had CS5 several months, and probably printed 20 or so pictures (matte, gloss, lustre, from 5x7 to A3). Last weekend, I just wanted to print a quick 5x7 of my wife at my daughter's wedding. The print looks fine in Photoshop, and in the Photoshop print preview, but when it gets to the Epson print preview, the colors are distorted and very green. This is the way it prints also. I get the same results from multiple pictures includeing those I have printed with no issue before, and in Lightroom 2.6. The only thing I can print successfully is a PDF I constructed a few years back in Photoshop with a bar of each color and a black-to-white gradient (I use this to "exercise" the inks when I don't have something to print during a week).
I worked with the technician from Epson last night, and it is not a problem with the printer. Using the WIndows Picture and Fax viewer, I was able to print the same picture (and several others) with no issues what so ever, and with all the correct colors. When printing, I used the same ICC file I was using in Photoshop.
I have rebooted multiple times, I have downloaded the latest printer driver from Epson, along with the lastest ICC files that they supply, all with no results. Again, it prints fine outside of Photoshop CS5 (Lightroom 2.6 has the same issue), but has corrupted colors within Photoshop.. I have no clue what to adjust or change to get it to print correctly again.
I have downloaded and installed the lateset Adobe patches when prompted to do so, as I do with the Micrsoft patches. Other than that, I haven't had any recent downloads. It was working correctly 2 weeks ago, the last time I printed (this is used almost exclusively for Photoshop and Proshow Producer).
Thanks in advance for any suggestions. I don't want to have to be limited to other programs to print my photos.

I think I'm seeing a trend of double (or multiple) color transformations here...
SOMETHING, somewhere, is causing the inability to turn off ALL color management outside of Photoshop, so that one cannot use the "Photoshop Manages Colors" setting without getting multiple transformations.
Has Windows itself perhaps added a color management stage somewhere in the mix?
Has something changed that causes the Color Management: Off setting in the printer drivers to be ineffective, or more complex than just "on" or "off"?
What do we know so far?
With CS5, many people using Epson printers cannot get reasonable print colors unless they use the Printer Manages Colors setting in Photoshop. I don't know what they're choosing in the printer drivers because I don't have an Epson.
I personally have seen evidence of double profiling (magenta looking print) with my HP printer when Photoshop is set to Printer Manages Colors. This is kind of the opposite problem from what people are reporting about Epsons.
The ICM Method setting in my HP drivers has an entry entitled ICM Handled by Host System, which is SEPARATE from ICM Disabled.
Given the above, a person could be forgiven for thinking there are more combinatorial choices than just these two:
Photoshop Manages Colors and "ICM disabled in the printer / drivers"
Printer Manages Colors and "ICM handled by the printer / drivers"
What does the Epson printer driver color management selection look like?
-Noel

Can't open print settings with CS5 and Epson R1900

In Photoshop CS5, go to File > Print. In the Print dialogue window, click on Print Settings... and no response. The blue Print button in the lower right corner flashes when I click, but nothing else happens.
I've tried running Photoshop in 32-bit mode as well. Doesn't behave differently.
Running on a Mac Pro 2.26 GHz (most current generation).
12 GB RAM
OS 10.6.4
Printer is connected to Airport Extreme USB (most current generation).
Can successfully print with CS4; seems to be a new issue with CS5.
Hope I've included enough info to troubleshoot this problem.
Thanks for any help!
Brian,.

I've been trying to trouble shoot this problem since the beginning of September. I wasn't sure if it was a snow leopard issue, a Driver issue, or a CS5 issue. I guess it's CS5. I recently discovered the work around of asking Photoshop to manage the colors, opening the print settings, saving, then returning to printer managing colors but this just doesn't cut it in our graphics lab. We need the settings to be as straight forward as possible for our students.
Also, unrelated sort of, Photoshop remembers the settings from the previous print job. Which again doesn't work well in a lab/public environment. So if jimmy printed 20 copies of a file and set it to print colors as gray; Susie, the next in line, would have the same print settings for her file. This seems to only happen with photoshop. Not Preview, not safari, nor any other program.
We're seriously considering moving back to CS4.
...at least that had contact sheets.

Printing problem in cs5 and imac 27

I have been running my Epson Stylus Pro 4800 on a macbook pro and cs3, for a couple of years with no problems whatsoever. I have now upgraded to a new iMac 27"and have had nothing but problems with the 4800. I have made my own profils and used Epson paper profiles but the prints are not as colourful as they used and totally wrong as well. I am also getting totally oversized prints compared to what image seize in ps is set to be.....for example, I have been doing a 10x21 test picture on Premium Lustre paper (photoshop is managing the colours through CS5, but it is printing the image at least 1,5 the size that it should be. All my settings are correct, dpi is 300, I'm printing at 1440dpi resolution on the correct profiles for the paper. I am at a loss to understand why this is happening. Is anyone able to assist me?
I can do the printing in preview and that is looking quite ok. But trough photoshop it is bad colors and wrong size on the print.
Regards Ulfja

I saw you're having a printing problem with CS5 while using an Epson printer. I'm having a problem too. Read my situation and see if you think it's similiar to yours. I posted this about an hour ago but have not heard from anyone yet.
I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27. I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know!
I'm sorry I don't have any suggestions for you. The colors I'm getting in my prints from CS5 seem to be alright, but not the positioning on paper. It keeps offsetting and running a black stripe down one side. Fortunately I have CS4 on my computer that I can use to print from, but it shouldn't be this way.
Good luck!

Smart form printing issue with LOCL and SAP printer

Hi,
The issues are as follows:
1. the top portion of the Invoice and PO does not print when using the SAP printer (works when using LOCL)
2. the shaded areas of the Order Confirmation and Invoice are black when printing to a SAP printer (works when using LOCL)
In an attempt to correct the printing issue is was suggested that we change the SAP printer device type from HPLJ4 to POST2. This did address the problem where the shaded areas were black but then we received reports that other reports printed "garbage". Its possible that using POST2 device type causes issues when printing to HP compatible printers.
Apparently all the testing was done using the SAP printer LOCL and not the SAP printer name and SAP spool system. LOCL uses the SAP GUI and Windows system to produce the output. Our production users at the plant site and Toledo are using SAP defined printers with the device type of HPLJ4. HPLJ4 is our standard here as OC for our printer definitions and we have HP compatible printers installed in our Toledo location and all of our remote sites. We need to be able to correctly print the Invoices, Purchase Orders, Sales Order Confirmations on our SAP printers.
What can be done to the reports to allow them to print on our HPLJ4?
Thanks, Prathap

Hi Prathap,
Check the background shading of the windows of the Smartform where you get the black boxes. If it is set something like this:
   Color: White
   Saturation: 100%
this can be the problem.
I know it is strange but some black and white printers cannot handle this setting. They only know one color black so the ignore the color setting and just take the saturation 100% setting.
The reason it works with local and device type SAPWIN is that the print data is created in Windows and sent to the printer as graphic.
Please change the shading for window MAIN -> tab 'Output Options' to:
   Color: Black
   Saturation: 0%
and this should resolve the problem.
Then create a new spool and check if the problem is resolved. See SAP Note #400050.
Regards,
Aidan

Printing issues in CS5

I found this thread that pretty much goes over the issues I have been having. I was wondering if this was every resolved. It looks like the last time this was addressed was May of 2011. http://forums.adobe.com/thread/634402
concerned and confused.

Thanks for the great Feed back. I was able to fix the printing problem by doing several things:
1) Re-install the printer drivers
2) Runnning the printer through nozzle checks and cleaning cycles. Had to peform the cleaning cycle 3 times.
3) Replacing the yellow ink cartridge. The ink level was showing about 15% remaining but in fact I was out of yellow ink. I had read that the ink levels were not always accurate.
So for me this issue has been solved. Thanks for the help.
-D

Printing problems with CS5 and Epson Photo R2880 printer

I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27. I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know! Thanks!
P.s. I'm new at using this forum, and though I thought I sent this out once already, I never saw it posted. If I'm in error and it's already out there, sorry for the mistake and posting it twice.

>"Unfortunately then I'd have to say all bets are off. The only true test is to print with the standard materials that Epson has designed their printer for. Only if that works well should you be trying third-party materials. For example, third-party inks in general are of poorer quality, are inconsistent, clog more, and in the long run, do not save you anywhere the amount of money they advertise over the genuine Epson products."
Getting very nice results with an R1800, Inkjetfly CIS, and Red River paper. The R1800 has never had Epson ink run through it and has no abnormal clogging problems. In fact, clogs are rare.
Getting near perfect matches to the monitor with both Colorvision and x-rite calibrating/profiling equipment. The printer stays on 24-7 so the only ink used, other than printing, is a periodic nozzle check. I am not alone in this, so blanket statements like the above are specious at best.
And no, I don't sell prints for big bux, so whether they are going to last a hundred years is not a concern. Besides, until someone is around long enough to verify those claims, the jury is out. I've got color prints from the wet days that are fading after 20+ years. Third party inks are not necessarily lower quality than OEM. One of the reasons for the development of high quality third party inks was the dissatisfaction of B&W and fine art printers with the OEM products.
Of course the cheap refilled/knockoff carts being hawked on ebay and the like are a different story.
MBP, OS 10.4.11, CS3 10.0.1, R1800 with latest driver

(Mac) Postscript printing issue - Photoshop CS5.1

We're having an issue printing certain files to any of our office printers via Photoshop. Most of our office computers are Macs running OS X 10.6.8 or 10.7.4, and all are running CS5.5 Design Std.
What we're noticing is that, on particular .tiff, .jpeg, and .psd files, when we issue a print command within Photoshop, the job sends to the printer successfully, but then each printer reports a Postscript error. It reads "PS limitcheck error, offending command: 'yyyyyyyyyyyyyyy'", more or less.
Our initial thought was that there was something wrong with the particular file: a damaged font, too many path entries, etc. But, our immediate workaround was to try printing the same file in Illustrator, which we were able to do successfully right off the bat. We were also able to print the file via Preview and by exporting it to a PDF and printing via Acrobat.
We've reproduced the problem on all of our printers, and even on a few of the printers after installing different (older) driver versions on the test workstation. This leads us to believe that the issue lies somewhere in Photoshop 5.1's coding.
I read in a previous post (from 2009) that including labels in the print (chosen from the print dialogue) can cause this type of error, but we are not using print labels here, so that can't be the issue in our case.
Any thoughts on this? Or are we stuck with the mentioned workaround and/or giving Adobe more money for CS 6? (and exactly how many updates did we get for CS5??)

Well I suppose I could post it there, but I wouldn't be hoping for any sort of response: there's not exactly much to read into. We've found that it's typically better to try and find a workaround for CS errors (in this case, copy/paste the contents of the open file into a new ai file, re-save with new filename) than to try to guess at the cause from these kinds of error messages, which are nearly useless.
That said, this one is a nagging annoyance for our designers, and given that we get the same behavior across multiple systems/OSs/printers, and that the error only occurs when printing from photoshop cs 5.1 (not when printing from illustrator, or Preview), the root cause MUST have something to do with photoshop. Perhaps there is just something about the particular files and their interaction with photoshop, but whatever the real reason, photoshop is playing a part.
And so, here we are. Perhaps there are other troubleshooting measures I've missed? Maybe there's some limitation with printing in Photoshop I'm not aware of? Maybe there's a setting somewhere in the print dialogue that we should enable/disable for further troubleshooting? I'm basically looking for other shot-in-the-dark types of things to try at this point; I harbor no illusions that there's anyone out there who knows what's happening or has seen this before.
With that in mind, fire away! I'm willing to try nearly anything.

Printing issue in CS5

I just upgraded to CS5, prior I had no problems printing to my HP C309a. Now it takes up to 30 minutes to print a 4X6 picture. I have the same issue on both PCs I've upgraded. Photoshop stops at each step of printing. Any change to the print sequence they is up to a 15 minute pause.
Ray

If you don't have a second 'real' printer try installing a generic one. then at least you can switch to that one for a work-a-round. I have the exact same issue with my HPZ6100 60"on Win7 Pro 64, CS5 Extended. I thought it was HP's Win7 drivers since my old setup (XP and CS3) worked flawlessly with the HP. Actually the HP 64 bit drivers suck a lot with my current setup; unable to save or recall postscript page sizes and that 'printer doesn't exist every time I try printing a new file. Since I have a number of other printers installed I just do the 'switcheroo' and that takes care of it. Pain in the -ss but because HP has their heads up their backsides it's unlikely anyone there realizes that they used to make really nice printers and at one time had an excellent support system for imaging professionals. Grrr

Issues with CS5 and video quality

Hi there,
New to this forum so I would just like to say hello first of all
Over the last 4 years or so I have been using CS3 even though I tried to upgrade to CS5 some time back when it first came out. I had a few codec issues and slow rendering times on my old system so I returned to CS3 and that is where I have been until I recieved my new system a couple of weeks back. This is the first project where I have come to use it in anger and the issue I have is with the quality of the video in the output window and this is reflected also in the rendered video file. Had a look at lots of settings and nothing seems to be screaming out at me. As you can see from the image below the text is bearly readable. I am working in PAL 4.3 aspect ratio and the white printer paper moves up the screen with a dot matrix noise in the background. However, the text is never really very clear when its moving or stationary. On my old system with CS3 it was 100% better. Can anybody make any suggestions?
Thanks in advance
Andy

In the info that Jim suggested, be sure to tell us all about the Image (assume that you have animated a Still Image with Keyframes?) that you are using - pixel x pixel dimension, format, everything you can, please.
Good luck,
Hunt

Printing issues with Word and embedded excel

we are using word 2003 with embedded excel blocks. The issue is we have a 9040n printer in one office where the document is created, but when we come to another office and try printing the word document on a 9050 printer, the document looks different. I've tryed using current pcl 6 drivers on both printers with no luck, and now if have ther 9040 PCL 6 driver on both printers with the same issues happening? Any Ideas, please help!!
Brad

I came across your question and wondered if you could help me. I just bought a macpro with leopard and am having a heck of a time getting it to work with my design jet 800ps which is connected by usb cable. I installed the driver for the printer from the leopard cd but to no avail. The printer shows up in the printer list but when I send a file nothing happens. I have been on the phone with HP but nothing seems to make a difference.
Thanks much

Magenta Printing Issues in CS5 and LR3

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