Magic Mouse and Trackpad Become Randomly Eratic

My setup:
2011 Macbook Pro
27" Thunderbolt Display
Wireless Keyboard
TrackPad
Magic Mouse
My Problem:
about once every 2 or 3 days, my mouse and trackpad will become eratic (at the same time) Im unable to reliably control them and the cursor will move sparaticlty on the screen. Up to this point, my only option has been to restart. Once the system restarts, Im fine.  This has happened with with several apps open, and with no apps openend, and I have dropped into a terminal window to look at the process table ( ps -ef | more ) and I dont see a hung process or one that might be eating CPU or memory. All software and firmwares are up to date.
Anyone got any ideas ???
Bill

I have the same problem on my 27" imac with Lion, but I have found that they only play up when the apple tv is being used in a seperate room. I have confirmed this strange occurance by turning the apple tv off, they work fine, then i turn the apple tv on, they are eratic once again. I am starting to think that it is a bluetooth syc issue, not sure..... I seem to be able to make or stop the eratic behaviour by the flick of a switch.

Similar Messages

  • Magic mouse and trackpad not working

    All of a sudden my magic mouse and trackpad stopped working.
    I tried everything, preferences, bluetooth config, but nothing works.
    Sometimes in the mouse prefpane, I get the message that the mouse is connected, then after a few seconds  it shows disconnected.
    In Bluetooth config I get the message that the mouse is connected but the wheel keeps spinning and then it says "connection failed. software configuration and bluetooth may be invalid or are not supported".
    Same for the trackpad.
    My second mac is also seen, and "connected ?" , but when I try to open the connection it fails also.
    System is lion 10.7.5. imac 3,6 Ghz corei5 from 2011.

    Found out myself how to solve the problem.
    Simply resetting the PRAM and everything was ok.
    Thanks anyway

  • Will Magic Mouse and Trackpad Support Multitouch Gestures On Lion

    Will the Apple Magic Mouse and Trackpad support Multitouch gestures on Lion?

    Try this page.
    It will tell you which gestures are available with Trackpad and Magic Mouse respectively.
    Hope this helps.
    Regards
    Paul
    http://support.apple.com/kb/HT4721

  • 5k retina display - scroll not working with Safari (both magic mouse and trackpad)

    Hi,
    suddenly my trackpad and magic mouse stopped working with scrolling (most annoying one) and other gestures.
    I recently bought the iMAC 5K retina display and was not expecting this by any means...
    I have a ton of tabs open on safari and simply "refuse" to try the old windows way of rebooting the machine...
    I have to use the arrow keys to scroll down... this is insane
    could you please advise? am I missing something?
    many thanks

    Just found out the reason I couldn't get the two to play nicely. I had connected my keyboard and trackpad using a "Magic Wand" which looked great. Unfortunately the magic wand had a connecting piece to fill in the gap between the two pieces and this was preventing the little pads underneath the trackpad clicking. So I can only guess that because the trackpad couldn't click it thought it was stuck and therefore also locked up the mouse. I've remove the connector and both pieces work perfectly together!

  • My bluetooth magic mouse and trackpad suddenly quit working.  This has been going on for a month or more.  Eventually continual

    I have a Bluetooth Mac keyboard, trackpad and magic mouse.  They fail regularly and only a series of resets eventually cures the problem. I have switched to a USB mouse, but that eventually fails too.  2011 mini, all current software.  Mouse still moves cursor, but no left click.  Trackpad loses click ability.  Repeated shutdowns.  Something is very wrong.

    If even the USB mouse is failing, that's interesting. Make sure you remove the batts from any nearby BT mice, and reboot the system.  USB mouse should work fine, if it's still not clicking, something needs to be probably changed in the system preferences.
    Try these:
    Reset your computer's PRAM
    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    Mac OS X: Starting up in Safe Mode
    http://support.apple.com/kb/HT1455

  • Preference panes for Magic mouse and Trackpad not upgraded

    Hi I upgraded my i5 iMAC27'' to Lion and the bluetooth track pad and magic mouse do not support any gestures.  I have looked at all the similar threads but none seem similar to mine as I do seem to have the correct preference panes for these devices.  It seems to just have really old panes from snow leopard.
    Anybody know how I can fix this ?

    Just tried a copy of a working reference pane from macbook air (2011) and it looks juts the same.  The problem is deeper than the pane file itself.

  • I just upgraded to Yosemite, but now I can't get beyond the login screen on startup without using a usb mouse. After that my blutooth keyboard, magic mouse and trackpad all work okay.

    In Yosemite, can't login without usb mouse.

    Hello jimpetty,
    After reviewing your post, I have located an article that can help with Bluetooth connections. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing.
    Bluetooth Quick Assist
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Apple Magic Mouse and ID

    I've recently purchased the lovely Apple Magic Mouse and am finding it quite difficult to use with InDesign CS4 - other ID versions would be the same I imagine. With this mouse you scroll by stroking its top surface, rather like a trackpad. This is excellent in other applications but in ID, because the pasteboard area is so large and the sensitivity of the mouse so high (even when scrolling is turned down to the minimum in its preferences), it's very easy to make your document shoot sideways off the screen. I expect Illustrator would have similar problems.
    Is there a way in which the ID pasteboard can be resized or constrained? Maybe someone will come up with a prefs panel to control the new mouse's scrolling more precisely - but not yet.
    Thanks for any ideas.
    John Mallinson

    I agree, it's far too sensitive. The core problem is that we have become so accustomed to resting our fingers on the surface of mice, because they always require a *definite* press, or scroll action. Now the magic mouse is so sensitive to ANY touch that it reacts to touches meant to push the mouse or were not meant to contact the surface of the mouse.
    At first I liked it a bit, but the more I use it, I think it's Apple's worst mouse ever. Puck included (at least you could buy a housing to put them in). This mouse doesn't "seem" to track the same as all other wired mice I've ever used. The touch interface is great for vertical scrolling, but as pointed out here, far to sensitive in circumstances where such scrolling is not desired. Perhaps this could be rectified with a *very* comprehensive preference panel, ie one that lets a user specify the amount of scroll or movement required to initiate a swipe/scroll. The Wacom tablet panel has such prefs, for each program and an overall control as well (ie all unspecified apps). My other major complaint against the mouse is the overall shape. It is simple not comfortable or natural. I prefer a more bulbous mouse, since like many of you I imagine, I end up using the back of my palm to "push" the mouse around or rest my fingers on it. The Magic doesn't lend to resting on it at all. I also need to lift it up, or scroll it farther to the side of the screen than the room I have on my mouse surface. With my Mighty Mouse I pick it up by the sides and put it back down somwhere in the center of my mouse area. I have a dual screen setup, and my coworkers all have 24" iMacs, so it can still be a lot of screen space to traverse.
    My Magic Mouse was a gift, but I still feel the $70 for it was a waste. I use it primarily because the scroll ball on the Mighty gets dirty fast and does not respond, and at that I rest the Magic next to my keyboard to scroll but still use the Mighty 95% of the time. If Apple would have made the exact same Mighty Mouse but only made the center area where the ball is, a touch sensitive surface, I would be in mouse heaven (they could delineate the area with a small inscribed line or something).
    IMHO big Apple Fail.
    Chris
    aka SuperMacGuy

  • Unable to wake screen using magic mouse or trackpad after installing magic mouse

    Dear Everyone,
    I am using mbp 15 inch early 2011 with 2 GHZ intel i7 processor and a  4gb ram. I would like to tell you that i have installed the mac os x lion and quite happy with the improvement. however, there are same changes which i am not sure whether it is that my mac that causeing theproblem or the bug from the lion itself. i am unable to wake my mbp screen using my magic mouse or trackpad after installing lion. i believe that my mbp has not really enter sleep mode as i dont see the sleep indicator at the bottom right corner flickering. i also believe that it is only the screen that goes to sleep while the hard disk is not. Normally a single swing  of the magic mouse or a single swipe of the trackpad will normally wake the screen. in order to wake the screen now is only to click on the magic mouse or trackpad. furthermore, scrolliing page using magic mouse also become unusual after installing the lion. does any of u happen to come across these problems as well? Is there any other way to downgrade to snow leopard back? (i ask this in case that this issue really cannot be fixed). Please help me on this issue. Thank you very much for taking your time to read and reply this thread.
    Moonbasher (henry)

    First, Lion does not wake on mouse or trackpad movement, only clicks or keyboard presses.  This is presumably to avoid waking the computer from display or full sleep accidentally, and is just how Lion works.  It's going to take some getting used to, personally, but I've noticed my mac hasn't woken up on it's own.  Apparently moving about my apartment moves the mouse enough that Snow Leopard used to wake the iMac.  This is not a glitch, and unfortunately, a downgrade is a complicated matter, involving erasing the HD entirely, and restoring from a backup created in Snow Leopard and not used with Lion at all, or manually importing important bits of data, as libraries upgraded by new versions of Mail, iCal, etc will not be compatible with the old versions.
    In terms of your mouse scrolling, describe it in a bit more detail; Lion introduces "natural" scrolling, where instead of the mouse wheel moving the "window" over the contents, it moves the contents through the window, like scrolling on an iPhone or iPad.  In other words, think of your finger on the mouse as pressing on the page you're looking at and dragging it upward through the field of view.  I remember long ago thinking my very first scrolling mouse was backwards, and then adjusting to "down is down, up is up".  If this is the behavior you're experiencing, this also is the way Lion works.  This, however, can be changed in the mouse or trackpad preference pane in system preferences.  Simply deselect "natural" scrolling.
    In a more general sense, its usually not a good idea to do a major software upgrade on your primary machine unless you're willing to deal with some zero-day glitches.  It sounds like the issues you're having aren't actually glitches, and you should be happy for that, but in the future, you might want to wait a few weeks for other users with more experience with major OS launches to find those bugs and point them out to the community for Apple to fix.  In terms of an OS launch, I think this has been absolutely one of the best.  I'm seeing very few major glitches resulting in lost data, few things that would really destroy my personal workflows, and compatiblity issues with other products seems to be well documented or negligible.  It's also a bit hasty to assume that mere hours after launch Apple would have any ability to fix ACTUAL problems with the OS.  My recommendation would be to get used to the change; having to click the mouse at least means you'll never accidentally wake your machine bumping against your desk.

  • Magic Mouse and Employing Pinch to Open and Close Feature

    I have purchased a magic mouse and would like to employ the "pinch to open & close" features (option on multi-touch trackpad) with the magic mouse. This is not the same as zoom (e.g. hold control key with mouse wheel).
    I have tried using bettertouchtool and magicprefs, but it appears that neither accommodates this feature easily. If there were a keyboard shortcut to employ this feature then I think I can assign it to a magic mouse gesture via BTT or Magic Prefs, but I cannot find such a keyboard shortcut.
    Does anyone have any ideas?

    It could be you are approaching it incorrectly.   It can be a tricky little gadget that actually works with minimal pressure.
    Try turning over the mouse so the compartment panel faces you, optical sensor topmost.  Then holding the mouse at each side but not on the panel itself, flick the small, black rectangular panel downwards.   The top of the panel should spring out, though it may require you to manipulate it fully away from the mouse.
    Once you have replaced the batteries, starting at the bottom reverse the procedure then clip into place.   Remember to move the small switch next to the optical sensor upwards which should turn on the green light.   Then click twice to connect.

  • I bought apple magic mouse and trying to pare it with mac book pro but it says the devise doesn't have necessary services also when if I try to pare it again in 5 mins it says error in connecting ...please help

    please help

    It sounds like you have assigned the primary click on the trackpad to something else, perhaps a gesture.
    Use your mouse, login and then open the Trackpad preference pane and see how you have the interface configured.
    Oh and you can have both the Magic Mouse and Magic Trackpad powered up and working at the same time. No need to keep moving batteries around.
    Tom

  • Which brand is THE best in rechargeable batteries for Magic Mouse AND last long ?

    Which brand is THE best in rechargeable batteries for Magic Mouse AND last long ?

    I've been using the Apple rechargables in my keyboards/mice/trackpads for over a year now.  They last 3-4 weeks in my usage pattern but I have spares ready to go when they get weak.
    http://store.apple.com/us/product/MC500LL/A/apple-battery-charger

  • Installing Magic Mouse Broke Trackpad

    I have a PowerBook G4 and I can no longer use the Trackpad. I'm not exactly sure when this happened but I believe it might be related to getting a Magic Mouse and installing the software from Apple to use the Magic Mouse. Speculation aside, here are the facts:
    The Trackpad preference pane is not visible in System Preferences.
    The Trackpad preference pane is still there in:
    /System/Library/PreferencePanes/Trackpad.prefPane
    According to System Profiler, the version of Trackpad.prefPane is 1.7.
    When I double click Trackpad.prefPane then System Preferences opens and displays this message:
    "You cannot open "Trackpad" preferences pane because it is not available to you at this time. You might need to connect a device to your computer to see this preferences pane."
    To be specific about the problem: Moving my finger on the trackpad no longer moves the mouse cursor. Clicking the trackpad button does not cause a click.
    I usually use a Bluetooth mouse (like the Magic Mouse) so I didn't notice this for a while.

    I have the same problem. Anyone out there who has an idea?

  • How I got the Bluetooth Magic mouse and Aluminum keyboard to work in XP

    NOTE: The following steps fixed my issue. I thought I would share what worked for me but I really don't ever visit these discussion groups. I used a combination of Sysinternal tools to isolate what was causing my issue and rectified it.
    I couldn't for the life of me get the bluetooth magic mouse and keyboard working in a bootcamp'd windows xp. Here are the steps that I performed to finally get it to work. The assumptions are that you are running a clean XP build with SP3 and all windows updates installed.
    1. Using a USB mouse and keyboard. Insert the OS X install disc into the drive and run through the bootcamp drivers install. (These steps are outlined at Page 12 in the Apple Boot Camp Installation Guide: http://manuals.info.apple.com/en/bootcampinstall-setup.pdf). Let the installers run per apple instructions in the bootcamp installation guide. At the end it will want to reboot. Reboot the system.
    2. After the system reboots login and run the Apple Software Update utility to update from bootcamp 3.1 to 3.2. It will run through a bunch of installers and ask to reboot at the end. Reboot.
    3. After the system reboots login and go to start=>run and type "services.msc" to bring up the services control panel.
    4. Double-click the "Bluetooth Support Service" to open the properties.
    5. Go to the "log on" tab and look to see what is set. If it is set to "NT Authority\LocalService" then click above it to change to "Local System account." Then click "OK." It will tell you the changes won't take effect until the service is restarted. No worries.
    6. You will be back in the main services control panel. Make sure the "Bluetooth Support Service" is highlighted and look up to the left and select "restart the service."
    7. Close all the open windows and then go to start=>run and type "control panel" and hit enter.
    8. Double-click the "Bluetooth devices" control panel applet and follow the Apple instructions provided on Page 18 of the guide referred to earlier. Start with the mouse first. Stop when done with the mouse and don't continue on to the keyboard yet.
    9. At this point my mouse was "installed" but did not show "connected" in the bluetooth devices applet. I then highlighted the mouse and clicked the "properties" button down to the right.
    10. Once in the properties of the mouse I selected the "services" tab. My issue before making the switch to "Local System" account for the Bluetooth services was then when I tried to click the check box to enable "Drivers for keyboard, mice, etc (HID)" I would get an "access denied" error. Now that the switch has been made you should be able to click that check box without error. Click OK after enabling.
    11. You will suddenly see systray (lower right of the screen where the clock is) saying that new hardware has been detected and enabled. Once this is all done you will see "connected" below the device in the Bluetooth applet. Give your mouse a go. It should be working now. Sweet!
    12. Follow the steps in the Apple guide for your keyboard. This should work too now. Sweet!
    Best of luck.

    It depends on how far it is and how thick your walls are. If there plasterboard partitions and only 10 feet apart then probably.
    If you have a mobile phone with bluetooth, then try sending the computer a picture of file from similar distances to that you intend using the keyboard, if it works then a bluetooth keyboard and mouse should.

  • Been losing connection for magic mouse and wireless keyboard

    When I have my MBP running Mavericks in clamshell mode, I lose connections to both magic mouse and apple wireless keyboard in clamshell mode. I've tried all the PRAM SCM, aluminum foil and paper tricks. What I then did was test what happens when I leave the MBP open rather than in clamshell mode and it appears to avoid losing connection, at least that is what I've concluded with Mavericks for now..... anyone else able to replicate this? Having to leave the MBP open is not ideal.

    Barry, thanks, still not working.  I've tried every thing I can think of or have read, what I'm concluding is that there is either a problem with Mavericks or something has changed on how bluetooth works in Mavericks. Did not have this problem for the last 4 years. I can reproduce the problem when I close the laptop. I had the Bluetooth and wireless card checked out and replaced about 3 weeks ago. Problem has continued.

Maybe you are looking for

  • Drop and recreate table in stored procedure

    Hi all When creating tables using Transact-SQL scripts, I have always preferred to drop the table if it exists and then create it explicitly using CREATE TABLE.  For two reasons: 1) It does not matter if it is the first time the SP is run ie. if I cr

  • List items not rendering on page

    I have code that I'm querying a list and I am trying to get them into an accordion. I'm able to see the items when I do an alert to validate its connecting, however, the accordion and data items are not rendering. Am I missing something? <script type

  • Strange Behavior in iMovie 08

    I recently purchased a MacPro, installed Leopard and moved all my files, applications, and settings from my MacBook Pro notebook by way of a Time Machine backup. Everything went without a hitch except for iMovie 08. When I open it it appears to start

  • Error,Info Object 0CHNGID is requested.

    Hi All, I am new to BW/BI, and i am trying to upload data from flat file to BI system; I have uploaded the data successfully into PSA and then into InfoCube; But when i am trying to display the data in the cube i got some 4 errors, i managed to remov

  • Invited user doesn't get email

    I'm setting up an InContext site for the first time, and in order to test the "Publishers" experience before offering it to the client to test, I invited myself to be a publisher, using a completely different email address. I never got an email invit