Magic mouse deconnect frequently

hy i have problem with my magicmouse, that's randomly frequently disconnect, and reconnect automaticaly...
somebody knows why ?
thanks a lot .
i find on discussion of barry ! now i know about the favorite mouse in preference system !
thank mac communitie !
and sorry for my bad english .. i'm french.

Hey Paul,
I'm getting the same issue, and if you look around on the web, it seems to be a pretty widespread thing particularly when it is connected to the Mac Pros. I have a MacBook Pro and a Mac Pro, and I have never had a connection issue on my MacBook. However, I can't say the same with my Mac Pro.
Are you using a Mac Pro with the magic mouse?
I've read there are ways to fix it by mixing up the airport cables with the bluetooth cables, though that was on older mac pros (mine is 2010) and on mine I can't find where it is located.
Currently, I am talking with apple for help and see if they can work it out. Had me do a basic reset of everything.

Similar Messages

  • Magic Mouse disconnecting frequently

    Hi All,
    I am getting seriously frustrated for the last couple of weeks. My Magic Mouse is disconnecting very frequently and this is becoming annoying. I checked everything, batteries, etc...everything is fine. and still facing the same issue again...
    This is really boring.
    thanks,
    Paul

    Hey Paul,
    I'm getting the same issue, and if you look around on the web, it seems to be a pretty widespread thing particularly when it is connected to the Mac Pros. I have a MacBook Pro and a Mac Pro, and I have never had a connection issue on my MacBook. However, I can't say the same with my Mac Pro.
    Are you using a Mac Pro with the magic mouse?
    I've read there are ways to fix it by mixing up the airport cables with the bluetooth cables, though that was on older mac pros (mine is 2010) and on mine I can't find where it is located.
    Currently, I am talking with apple for help and see if they can work it out. Had me do a basic reset of everything.

  • My Magic Mouse is frequently loses power and shuts down. Is there a problem, or am I gonna have to buy a new mouse

    Hey. We've had the Magic Mouse for about a year. We bought it along with our iMac, and now it's losing power really quickly or shutting down. What's up? is this commpnplace, and we have to buy a new Mouse (do I got a Deadmau5?)? Is this just our mouse, 'cause if it is, then that's good.

    Hello:
    FYI, there is no such thing as a "short battery."
    Try resetting the PRAM and SMC.
    If that does not help, the mouse is probably failing.
    Barry

  • Mouse freezes frequently (Magic and USB both)

    My mouse freezes frequently. I have tried a Magic Mouse with fresh batteries and a USB mouse, and the problem happens in both. It is very frustrating! It will freeze for 5-20 seconds, sometimes every minute for several minutes, sometimes it will go an hour without freezing. What can I do?

    I have been having this problem for a few weeks now.
    I researched lots of threads but haven't seen this problem happening recently or in the latest update / with multiple types of mice / etc.
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  • TS3048 Magic Mouse connection lost frequently

    Magic Mouse constantly loses connection.  I have tried the bluetooth favourite fix and it worked for awhile but now it is a pain because it drops several times a day.

    LOL@ Mike!    You are correct.
    SMC=system management controller reset like this:
    http://support.apple.com/kb/HT3964
    PRAM=parameter random access memory reset like this:
    http://support.apple.com/kb/HT1379
    Barry 

  • Is anybody else struggling with an intermittent connection when using the Magic Mouse/Trackpad ONLY on Boot Camp?

    Hi,
    I've seen thousands of posts about Bluetooth connection issues and interference and stutter/lag for both the Magic Mouse and Trackpad (affecting both Mac OS X and Windows under Boot Camp) but my problem is different.
    To summarise my setup, I use:
    - Retina MacBook Pro (lid closed or open, doesn't make a difference to this problem)
    - Thunderbolt Display
    - Wireless Keyboard
    - Magic Trackpad (have also tried a Magic Mouse and experience similar issues to the Trackpad)
    And in Mac OS X, everything works perfectly. The keyboard and trackpad work smoothly when I'm 6-7 metres from the machine, whether or not the laptop lid is open or closed, and whether or not the Thunderbold Display is connected.
    But on to my problem: the bluetooth connection is incredibly unreliable/intermittent when in Windows (I run Windows 7 64-bit and Boot Camp 4.0, and got both devices connected without any trouble via Bluetooth).
    But during usage, the cursor stutters/lags frequently, and tap to click (when enabled) seems to get triggered by mistake all the time (even when I'm not touching the Trackpad or even at the computer, clicks get registered).
    The Wireless Keyboard is perfect, and works well 5 metres from the machine. The Mouse and Trackpad, though, don't even work reliably when they are 6 inches from the machine. The built-in trackpad on the laptop works perfectly too, in Windows and Mac.
    I spent a week assuming I was suffering from Bluetooth interference, so I tried:
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    - removing the Thunderbolt display completely and trying the Magic Trackpad
    - repositioning items on my desk
    - disabling wifi
    All of these adjustments made minor differences to how good/bad the Trackpad was, but none came close to fixing the problem or making it work as smoothly as under Mac OS X. It was only after doing all of this that I realised perhaps it was just a Apple driver for Windows issue, so I booted into Mac OS X and tested everything out, and sure enough, it's all perfect. But back into Windows, the Trackpad doesn't work reliably at all.
    Obviously, the hardware is not at fault, and I assume the signal strength doesn't vary between operating system (why would it?) so I'm left believing this must be a driver issue. The TrackPad and Magic Mouse drivers have been out for a couple of years, so I'm surprised they can still be this bad. I tried both the latest driver from Boot Camp 4.0 (3.2.0.0) for the Trackpad, and also the older one from Boot Camp 3.2 (3.1.0.7) and both are equally bad for me.
    So my question is: has anybody else struggled with using the Trackpad (or Magic Mouse) with Boot Camp 4.0 and Windows 7 64-bit, whilst finding it to be perfect under Mac OS? I haven't found many posts complaining about the Windows driver, which is why I assumed it was an interference issue. But I'm almost sure it isn't, having spent 2 weeks investigating.
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    Kyle

    SOLVED!
    After much testing, I have found the cause of lagging/jumpiness on the Bluetooth Magic Mouse and Magic TrackPad in Boot Camp. Hopefully this will help others:
    The drivers for the Broadcom 802.11n Wireless Adapter have a setting called "Bluetooth Collaboration" that is Disabled by default. Enabling this option removes the problem instantly. My Magic Trackpad now works flawlessly, even if I stand 6 metres from the machine. It now works just as well as under Mac OS. The setting can be found under:
    Control Panel > Device Manager > Network Adapters > Broadcom 802.11n Network Adapter (right click and choose "Properties". Under the "Advanced" tab, highlight the setting named "Bluetooth Collaboration", then change it to Enable. Then click OK.
    I narrowed the problem down to the wireless card by disabling ALL startup services and processes for Windows, then re-enabling one by one. As soon as I enabled the Windows Wireless Service, the problem came back. Similarly, disabling the Wireless Card inside the Network and Sharing Center (or Device Manager) removes the problem. This led me to believe it must be a driver issue with the wireless card, since the problem didn't occur with the Magic TrackPad under Mac OS, or on my mother's Windows 7 64-bit computer. So when I went into the Driver Properties to check for an update, I found this setting about Bluetooth Collaboration.
    I really hope this helps others trying to use Bluetooth devices under Boot Camp. All Apple notebooks use the Broadcom card (and have done for years), so this driver is installed for almost anybody using Boot Camp on an Apple notebook. I'd assume this problem would affect anybody using Boot Camp + wifi + a Bluetooth device.
    Cheers

  • Magic Mouse wont close program or window when I left click.

    Hi,
    so I bought me a new set up iMac i7 with among others the magic mouse 3 months ago.
    Not everytime but quite frequently when I try to close a program or any kind of window, by left click the red button on top left corner, it wont work, nothing happens.
    Then I have to click somewhere outside that area and then go back to the red close button and it works.
    This is also present sometimes when I want to close a tab in safari by the tab cross-button.
    Anyone who has an idea of what the problem might be?
    At a first glance I thought it was a software bug, since it work when I click outside the red close button and then go back and it works.
    When it stops working it doesnt matter how many times I try, it just wont do until I click once outside the area.
    I also have a track pad but it works flawless!
    Thanks in advance for any hint into right direction!
    regards - Peter

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  • Magic Mouse randomly can not connect on startup

    I'm hoping someone might be able to offer some advice. It seems to be something that has developed since lion where on startup of my mac the magic mouse on occassion will not be able to connect and iget the bluetooth window stating that no magic mouse or trackpad was found. My batteries are good, my desk is pretty clear and is no different to my setup since owning my magic mouse. There just doesn't seem to be any pattern to when it can find it and when it can't. Sometimes it will happen more frequently, obviously over the period of a few months it has been happening often which has led me to write.
    The process i have to go through to connect is to flick the switch on the underside of the mouse and then it connects and then i have no issues with the mouse during the use of my mac..
    Hope someone can help.

    Hello:
    No apology needed, I assume things at times.....
    Reset the PRAM like this:
    http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
    Reset the SMC (I am assuming an Intel-based Mac) like this:
    http://support.apple.com/kb/HT3964
    Make the device a favorite like this:
    Go to system preferences>bluetooth.  Highlight the device.  If the sifdebar is not detailed, click on the little gear and then "show more info."  Then click on the gear and make the device a favorite.
    Barry

  • Quirky Magic Mouse Behavior

    I'm having trouble with quirky behavior of a Magic Mouse that's being used with an Intel iMac. In the Mouse panel of System Preferences I have the "Two Finders" option of "Left/Right to Navigate" set on. When in a Finder window set to "list" view I frequently manage to scroll to the right by accident by having an extra finger on the surface of the mouse. I can live with that. But when I try to scroll back to the left, the Finder window often doesn't stop when the scroll bar reaches the left end, but instead switches to the enclosing folder. Is this "working as designed"? I don't see that behavior with my mid-2009 white MacBook, which has "Allow horizontal scrolling" set in the "Trackpad Gestures" section of the Trackpad panel of System Preferences.
    Thanks for any insight into this seeming inconsistency.

    Based on a comment in another thread I can now close this question, although it does require me to plead guilty to being grossly ignorant on one point. I was trying to use the surface of the Magic Mouse with two fingers in the same way I used two-finger scrolling with my white MacBook's track pad, not realizing that I should have been scrolling with the Magic Mouse with one finger.

  • Magic Mouse connectivity issue

    Magic Mouse after power on button is switched on, no light indication at all. Frequent connection timed out before it becomes totally unusuable. I bought the Magic Mouse only for 7 months and had changed the mouse once. I had also changed the batteries to alkaline ones but didnt help reviving the mouse. Is this a hardware quality issue or setup issue? please advise.

    HellO:
    No light at all seems to indicate a faulty mouse.  I suggest you contact Applecare (or an Apple store) for a warranty replacement.
    Barry

  • Magic mouse scrolling function is dead

    My magic mouse is about a year and 1/2 old - has always worked perfectly.  Last night the scrolling function just stopped working entirely.  The "right click" function seems to be a bit more sensitive, too. (When clicking where I always have for my "left click" I'm frequently triggering the right click function.)
    Tried new batteries, tried re-syncing mouse, looked for updates......help....
    Time for a new one?  Is there a possible fix for this?

    Hello:
    You could try resetting the PRAM...but that probably will not help.  I have the same "click" problem, but, in my case, I think it is my fat fingers. 
    Barry

  • My Magic Mouse Loses Connection Every Single Minor Tap

    My Magic Mouse tends to lose its connection whenever I give it a tap on the table. I mean, it's normal right, when you lift the mouse a little bit and tap it to the surface to give the pointer a little more distance like browsing the web or playing a computer game. My Magic Mouse seems to lose its connection everytime it gets a minor tap on the table and no, I don't slam it hard.
    It's not a battery problem since I change them frequently so I'm guessing it's either the hardware problem or the Bluetooth problem. Any idea what's causing this?

    Actually I believe it is a battery problem.  Specifically, not all batteries are created equally and vary from brand to brand so with the tolerances as tight as they apparently are in (or are not) in the MM the positive terminal does not always make contact with the MM terminal.
    Based on other posts in these forums the positive terminal varies slightly among brands.  Some are higher than others.  It's a minor amount but it appears to be enough.
    I've seen this with my neighbor's MM.  Brand new batteries (forget the brand at the moment) yet I could shake the MM and have it make and break contact.  On the other hand I don't have the problem with my Sayno Eneloop rechargeables.
    You might try inserting a small piece of paper or aluminum foil to take up the gap.
    Another possibility is that the contacts are corroded so try to clean them a little.
    Related discussion: Magic Mouse Loses Connection

  • Magic mouse, Win XP all work fine? On boot camp?

    I currently have an Intel iMac 2007 Core 2 Duo with Snow Leopard on and use boot cMp with Win XP home on. I have a mighty mouse wireless at the moment and works fine. I used a magic mouse in the Apple retail store recently Nd thought it was reall good.
    So will the magic mouse work fine under boot camp on Win XP home? What functions work and what dont please? I only want one mouse for Mac and Windows
    Cheers

    The Magic Mouse will work fine with Bootcamp Windows and Mac OS X. Follow the instructions: un-pair it in Mac OS X, install the drivers and pair it in Bootcamp Windows, and then pair it with Mac OS X. This works great for me, but note that functionality in Windows is more limited: scrolling is just up and down and no gestures for back page and forward page.
    My experience with the Magic TrackPad is that I can get it to work properly in either Max OS X (10.6.4 or 10.6.5) and Bootcamp Windows. (It has the same limits on functionality in Bootcamp Windows as the Magic Mouse.) However, when rebooting into a different OS, the prior pairing does not work. You have to delete the device in the Bluetooth control panel and then re-pair it. This is a nuisance and I find that it is easier to simply plug in a USB mouse for occasional use in Bootcamp Windows rather than to constantly re-install the device. This is not fixed in the 10.6.5 update on my system.
    If you need to use Bootcamp frequently, then the Magic Mouse is a better choice. Note that what I describe here is my experience with my early 2008 MacBook Pro. YMMV.

  • Ultimate solution to Magic Mouse connection issue?

    I have found that many users of Magic Mouse are experiencing frequent connection dropouts. I am another user who has been having trouble with this but unable to find a permanent solution.
    I know that whenever this happens, usually by switching off the bluetooth on the computer and switching it back on would make it work again, but sometimes when this problem gets intensified, within a minute after I switch back on the bluetooth and reconnect the mouse,  the mouse would appear laggy again (and disconnect too at times).
    I would like to know if there is a permanent solution to this problem.

    I would add the Magic Mouse to bluetooth favorites. I use Snow Leopard but I think the process is the same for Leopard.
    Go to System Preferences > Bluetooth > Highlight the Mouse on the left > click the gear icon below the list > check "show more information" if not already checked. > return to the gear icon and select "add to favorites".
    That should help with a speedy reconnect.
    http://support.apple.com/kb/TA21371
    Regards,
    Captfred

  • Magic Mouse causes WiFi disconnect

    I'm using a Macbook Pro 2009, running OSX Lion 10.7.4. The use of a Magic Mouse causes my Macbook to disconnect from my WiFi. When using a Magic Mouse, I am frequently disconnected from my wireless network — once every few minutes.
    Upon switching to a conventional, corded mouse, I don't experience any problem.
    I also use a bloothtooth Apple wireless keyboard, without any problems.

    Sometimes bluetooth interfers with wifi because they operate on the same 2.4Ghz band.  Try a lower channel number (1-3) on your wifi router.

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