Magic Mouse Disconnects and Trackpad Unusable

When the battery gets low on the mouse I turn it off, replace them but it doesn't reconnect.
I use the MacBook Pro in clamshell mode with the LED Apple screen, so I open it up to use the trackpad... then I go into the Bluetooth settings and it says the magic mouse is connected... I try disconnecting it, or even removing it but all I get is a beach ball... some lag and nothing changes.
Then the greatest thing of all happens... the trackpad stops working too.
Now I am stuck with just a keyboard... might as well go back to DOS.
You don't know how frustrating this is... especially because I love Apple... all I can do is force a shutdown... with all my data lost.
I really can't use a mac as my working machine if this continues. I was even considering getting an iMac too but if the bluetooth stops working there too, I don't have a trackpad.
Anyone can shine a light on this issue?

I have this same problem for my 07 iMac. It just started this summer (2014). Nothing I do will reconnect the mouse except rebooting and then it connects right up. When this happens the mouse will connect to my Macbook no problem, but just will not reconnect to my iMac unless I reboot.

Similar Messages

Magic mouse disconnect after a minute

My Magic Mouse disconnect just in a minute after starting the system.
As per instruction I got, I have deleted the Bluetooth Preferences, deleted the mouse from bluetooth list and re added it, but the problem is still present, Mu mouse battery is full [more than 90%] and no any physical damage happned with my mouse.
The problem started when I put my I Mac in sleep mode for few Hours.
Please provide me the solution
Thanks

I think you have the same problem as we have:
https://discussions.apple.com/message/19269136#19269136

Magic mouse, keyboard and track pad don´t work from sleep!

After coming back from sleep, the magic mouse, keyboard and track pad don´t work. I´ve tried everything and when this happens I have to restart may Imac. Help!!!

Hello jhspies,
After reviewing your post, it sounds like after you updated there are a few things having trouble. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X Yosemite: If keys on your keyboard don’t work
Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
USB and FireWire Quick Assist - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

MacPro Magic Mouse jumping and crashing

Hi
I bought 3 MacPro. One configure 2.8 and 2 MacPro 2x2.4.
2.8 MacPro Magic Mouse no problem no crashing and jumping but
2 MacPro 2x2.4Ghz Magic Mouse jumping and crashing.
I tested new magic mouse problem is continue.
I restore MacPro and install system but problem continue.
İ search web pages same problem is alot of.
I dont fix this problem.
SAMPLE WEB PAGES
http://d43.me/blog/476/mouse-cursor-skipping-jumping-bug-in-mac-os-x/

If you searched you should have found you are not alone with that MM/Mac Pro problem. Probably the biggest thread in these forums (22 pages) is this one:
Poor Bluetooth reception and jerky mouse
Summary, add your own external antenna or get a USB Bluetooth dongle.
How far are your mice from the mac pro's? Probably more than 3 or 4 feet from the back of the mac pro is about the limit.
Are there any wireless devices nearby (e.g., routers). Sometimes they cause interference.
AirPort and Bluetooth: Potential sources of wireless interference
You coud try smc and pram resets but it probably won't help.

Why does my magic mouse button and scroll surface not work?

My MacBook Air 13" ran out of power before I could connect it to a power source. After I was able to power it on again, the Magic Mouse button and scrolling surface could no longer work even though I could still use the optical pointer below to move the cursor. How can I restore the button and scrolling surface. Have tried powering down and up both the MacBook Air as well as the mouse. Also tried unpairing and re-pairing both but nothing works so far. Thanks.

Have you tried to edit your settings in Apple menu -> System preferences -> Keyboard and Mouse?

Apple wireless keyboard and magic mouse disconnecting

Just bought new MBP Retina Display (OSX 10.8.2) to replace 1st Gen. MacAir. Used to use Apple Wireless Keyboard and MM on old Air and worked flawlessley for years. New MBP installed both of these older items (keyboard and MM) cleanley when I set up, but almost instantly, after about one minute of working, the keyboard and MM disconnect themselves and the only way to reconnect is power them off and then power back up. I have hanged the batteries on both to high end ones and they are still holding charge very wel.
In my office I have a work PV that also uses two USB wireless devices for the PC keyboard and mouse and then also a small HDX Jam Bluetooth speaker. Also, my iPhone and iPad are around. My Airport Express is about two feet away from the MBP as well. Again, all of these worked just fine with my Air for over five years.
I took the MBP, keyboard and MM into the Apple store and had them check it out. Of course it worked perfectley while I was there, plus I learned that in my new MBP the wireless card has the bluetooth built into it and unless my wireless connections got wonky, then the chances of it being hardware were slim.
I am so out of options. I have tried to identify all environmental factors. I have tried moving the MBP closer, further, etc. and still nothing. It is the wierdest thing and now getting very frustrating because I am having to use the MBP keyboard all the time and it is supposed to be up on a stand and in a more ergonomically friendly position.
Anyone got any suggestions? Is there something I am missing? Is there something in my environment I am unaware of that could be contributing to this?

I have a 15" MBP Retina display from 2012, Lion 10.7.5, running lid closed with bluetooth mouse and keyboard. My desk configuration has not changed but in the last couple of weeks I get both devices disconnecting simultaneously, once or twice per day. The dashed bar disappears from the Bluetooth icon in the menu bar.
I turn bluetooth off and on (lift the lid, using keypad), and then it all works again. I don't need to even touch the mouse or keyboard they instantly reconnect. It is not the magic mouse battery problem, I've suffered through that and have it licked, and that would only take out the mouse. There's nothing obvious in the system logs. No change I know of in nearby electrical appliances or WiFi configuration.

Wireless Keyboard and Magic Mouse Disconnect

My Magic Mouse needed a battery change, but after installing the new batteries I could not get it to connec with the computer. After many failed attempts, including rebooting the whole machine, the wireless keyboard suddenly wasn't being recognized, either. What's happening, and how can it be remedied?

Helooooo wrote:
Yeah, that was the agreement, because i already have a mouse and keyboard.
Also, why would i NEED these?
The mighty mouse is a great mouse that works well with the iMac. The wireless keyboard is also nice. Not having wires all around frees these peripherals and you as well. It's emancipating, opening up new possibilities hard to imagine in a world tethered by wires, shackles, and other physical conduits. The keyboard and mouse become veritable remote controls, severing the leash, empowering you to become lord of your electronic empire, master of your digital destiny.

Magic Mouse Disconnecting After every computer close

Every time I close my laptop screen, even without restarting or shutting down the computer, the Magic Mouse is no longer working when I open up the laptop screen again. It wasn't doing this until I replaced the batteries when the batteries that were packaged with ran out of battery life. I have to turn the little button on and off and then go to Mouse and have it reconnect each time. I even changed it to a favorite, and that didn't help. What is going on?

My problem was quite different, but perhaps this will help you under different conditions and its worth a try, nonetheless.
I found that cleaning the battery contacts of both the magic mouse and the batteries themselves has eliminated my disconnect problems. I used a pencil eraser and rubbed the contacts with the eraser, then blew the crumbs out with canned air. Before doing this, I rubbed the pencil eraser on paper to get fresh, clean rubber.

Magic Mouse disconnecting on Windows 7

So I bought the Magic Mouse a couple of days ago for my Dell Inspiron running Windows 7 64bit and I'm experiencing some problems.
Now I know that officially the mouse only works with Macs, but I loved it so much that I just decided to buy it already and see if I can somehow make it work. Looking back, I realize it was somewhat foolish on my part. But still, it's here and it's paid for.
Anyway, it paired just fine with my BT dongle (with a 0000 key), Windows automatically installed some drivers, and I installed one found on the internet.
Basically, it works as any normal mouse would, vertical scrolling and right|left click, with none of those 'special' features. I don't care about that tho, what bothers me is that it keeps freezing, or disconnecting, not sure what the right term is, every now and then. It just stops moving the cursor. I tried to time it, but once it disconnected after 20 min and the next after 5. I've been trying to make it work all day and it disconnected many, many times. Sometimes, it comes back after manually turning it off and then on again, other times, it takes up to 30 min.
I tried a number of things, updating the Bluetooth drivers, Windows tells me they are all up to date, restarting and switching off the PC, moving the dongle around, deleting and then pairing the mouse again. I even checked the power options, there was nothing related to the mouse there.
Any help would be appreciated.

I am in the exact same situation after foolishly purchasing the mouse, and have installed the drivers to allow the basic functionality to work with Windows 7. Just as in your case the mouse freezes every once and a while, usually after it has not been used for at least 30 seconds or so. I have tried all the same steps and have not yet been able to fix the issue.
Are there others out there, that are also experiencing this and are there any ideas what can be done to fix it?

Magic mouse disconnecting for a few seconds, pretty often

Wireless, changed the batteries so its not that.. getting annoying
Help please?

There are many posts about this. First thing I suggest is a smc and pram reset.
Also look at this discussion:
Magic Mouse keeps disconnecting from bluetooth
particularly around page 6.
Basically you may need to insert a small piece of aluminum foil into the battery compartment to keep them from moving around (or possibly a piece of paper to wedge them in).
You don't say what kind of mac you have. If it is a mac pro you might want to look over this discussion:
Poor Bluetooth reception and jerky mouse
Finally google search "magic mouse loses connection". Your problem is not unque.

Bluetooth Apple Magic Mouse jumps and moves erraticlly on screen

Hello,
I am having problems with my Magic Mouse (cursor, pointer) jumping around on my screen when i attempt to use it. I checked preferences and the connection is fine. Has anyone else experienced this? And if so how do we remedy this annoying problem?

I was about to post this same question and then I found this thread.
Magic Trackpad was working great, I love using it.
Then one day after a week or so of use it starts acting erratically.
I assumed it was the batteries (although still above 70%) and changed them. Yet with fresh batteries reporting 100% it still refuses to take input and does its own erratic thing.
I've had to switch it off constantly today because even when I switch to using the trackpad on my MBP (Core2duo Nov '06 model) the pointer jumps about on the screen and worse still "clicks", on things which causes mayhem.
The suggestion of the USB power doesn't seem to affect me as all I have is the Apple aluminium keyboard plugged into my MBP. No other bluetooth devices being used or nearby. It's happened at 3 different locations too I can't blame interference from anything nearby
Shame as I had thought Apple had finally produced a "mouse" that was worth of their brand and reputation.
Message was edited by: Gilbertfield

Magic Mouse disconnect wakes up my Mac

There seems to be a bug in 10.6.7 related to the fact that after my Mac goes to sleep. After a little while it'd wake up and display a "Connection Lost" message related to my Magic Mouse. Has anyone else noticed that? I have disabled the option of allowing this bluetooth device to wake up the mac and I'll see how that goes.

After becoming annoyed with the disconnecting magic mice after the upgrade to 10.6.7 - I tried the following and it seems to have corrected the problem. In my scenario I had two magic mice - one for the iMac and a second magic mouse shared between a MacBook Pro and a fairly new MacBook Air. Both mice had the same device name - which was never a problem prior to 10.6.7 - and both worked correctly - provided that I was careful to ensure that the shared mouse was not allowed to connect to the MacBook Air when it was being used on the MacBook Pro - and vice-versa.
1) I shut off both mice.
2) Opened Blue Tooth Preferences on all 3 Macs and deleted the existing mouse pairing for the mouse on each machine (iMac, MacBook Air and MacBook Pro).
3) Turned on the mouse on the iMac - and paired it to the iMac - and allowed it to receive it default name.
4) Clicked the gear and renamed the magic mouse to "My iMac Mouse" - so that it had a unique name.
5) Turned on the mouse on the MacBook Pro - and repaired it the MacBook Pro. Clicked on the gear in bluetooth preferences and renamed to mouse to "My MacBook Mouse".
6) Did not pair either of the mice to the MacBook Air (I assume this had nothing to do with the issue at hand and will pair the MacBook Pro magic mouse to the MacBook Air later.
Since repairing the mice - I have not experienced the disconnect/reconnect - to the best of my knowledge - and I was receiving it previously on all 3 Macs several times a day.
I suspect it is the deleting and repairing of each Magic Mouse that appears to have solved the problem. I don't believe that providing a unique name for each mouse had anything to do with fixing the problem. I will post back if I encounter the problem again.

Magic mouse disconnecting

I bought my magic mouse a few months ago and it was working great until about 2 weeks ago, it now decides to disconnect at random times, and the green light won't come on underneath the mouse meaning i have to turn my computer on and off several times to go through the stages to find it. also i am using brand new duracell batteries and there is nothing in the way between my mouse and imac.
thanks

I've had my mighty mouse for about a year now and since I'm using an old G4, it seems to turn itself off everytime I start the machine. I check the Bluetooth thingy on the menu bar and it 'tells' me that bluetooth is powered off and now there is no way to turn it on. System preferences is no help since it's turned off and the on button is greyed out. The only way to get my mouse back was with the Bluetooth Setup Assistant which allowed me to turn bluetooth on. Unfortunately, when I did the last system software that I can do on this machine, the setup assistant was not in the utilities folder. Thankfully, someone was able to tell me where it now hides, system; library; coreservices. I copied it to the utilities folder and got my mouse back. Now I just have to remember to keep my wired 'original' mouse (no buttons) plugged in so that I can access the utilities folder when I need to. Or, I can simply never turn the machine off or restart.

Magic mouse disconnecting while I'm using it.

My magic mouse which I purchased less that a month age at a cost of $75.00 CD is constantly disconnecting while I'm using it. This disconnect will last for about 10-15 seconds but it will happen over and over again. Also, if I'm away from the computer for a short amount of time, I have to re-start it because the mouse is disconnected…everything just dies. This never happened with my old mouse..I only had to tap it and everything would start up again. I would get a refund on it but I lost the receipt - so I'm stuck.
Is there a solution to this nuisance problem???

Hi..I finally got a message saying that the batteries were low - so I replaced them. I bought the mouse less than a month ago and they were the original batteries but still, that's a bit soon for the batteries to run out. Is it preferable to actually turn the mouse OFF by turning off the green light on the back of the mouse, or does that happen automatically when you are not using the computer even though it's still on?
My computer is on most of the day even though I may not be actually using it. I don't want to have to replace batteries once a month. Also, the ones I have now are the rechargeable batteries…guess that ok.
Thanks for your reply!

HT4288 Hand writing Chinese with Magic Mouse? OR Trackpad only?

I am using an iMac with Magic mouse and I could not find the Handwriting Chinese function! Do I have to get a trackpad to enable the hadwriting function?
If yes, Can I have both magic mouse and the trackpad working at the same time?

snowmx wrote:
Do I have to get a trackpad to enable the hadwriting function?
Yes.
http://support.apple.com/kb/HT4288

Magic Mouse Disconnects and Trackpad Unusable

Similar Messages

Maybe you are looking for