Magic mouse losing connection with thunderbolts jack plugged

the mouse loses its connection rigth away whenever the thunderbolt at the back of the iMac is plugged. anyone else having the same problem?

Hello Emma:
Making a BT device a favorite (or favourite ) is one of my standard suggestions for an occasional loss of connectivity.
Try trashing a preference file (com.apple.bluetooth.plist - found in the Macintosh HD), restart, and then make the device a favorite (add to favorite option).
Barry

Similar Messages

  • Magic Mouse drops connection with two blinks; unable to reconnect

    My magic mouse drops connection frequently. It may drop connection at any time with no reason and goes off into two blinks. Then it's unable to be reconnected. I've tried many things, including turning the mouse off and on, turning Bluetooth off and on, unpairing the mouse and try to repair (unable to discover at this moment), but nothing works. After waiting for a long time it may get connected suddenly.
    I believe it is the computer's issue rather than the mouse. I have two Macs (MacBook Pro and iMac) and two Magic Mice, but the issue only happen to my MacBook Pro with either of the two mice.
    Any suggestion would be appreciated. Thank you!

    I really cannot see why those problems relate to only one of your machines though you don't say if you have reset the SMC on the MacBook Pro.  See ...
    http://support.apple.com/en-us/HT201295
    Nor do you say if you have given the batteries a thorough check.  While this should not affect only one machine, Try removing them, clean the inside of the compartment and the battery terminals themselves.  If it is reasonably possible, replace the old batteries with new ones.

  • Magic mouse loses connection with iMac

    My brand new imac came with magic mouse. I immediately updated to mountain lion. Magic mouse occasionally drops connection and then reconnects after some time. During the time of disconnection I am unable to do any thing. Please tell me what to do.

    Sound like my issue with the magic mouse. I notice the indicater green light was off when i lost lost my connection. Once I reinstalled the batteries the light would glow and my connection was temportarly restored. After losing my connection again; I reseated the batteries but I added a small cushion of folded paper. I made sure my cushion wasn't too thick so to allow for the battery cover. After my small mofication my mouse has not lost connection for over several weeks.

  • Magic mouse loses connection with laptop unless laptop connected to charger

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    thv2011,
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    http://support.apple.com/kb/HT1365
    Captfred

  • Magic Mouse Losing Connection When Slightly Knocked

    I've had this particular mouse for just over a year and in the last 2 weeks it's started to lose the connection when it's knocked however slightly on the table - for example when repositioning the mouse when moving something between 2 screens.
    I've tried all the usual fixes, new batteries, different batteries, trashing the mouse preferences (as suggested here) and making the mouse a BT favourite, but as soon as it even remotely gets knocked, it disconnects.
    Really frustrating, have gone back to a cable mouse for now but does anyone have any ideas? Is it a genuine fault I can get sorted under my warranty?

    OK I spent  A solid day playing with this and found that there are many correct"ish" answers here, but for the most part I have found that the physical tolerances of the Apple  magic mouse have caused all of my problems.
    THe info about plists and resetting pram are all kind of obvious choices and may work for many people becasue the mouse screws up in that way on occasion.
    For the rest of us, check my earlier post about tolerances. THe battery end plate is one problem. The inserted card thing by Ken Evans is one piece of the puzzle. However for me the biggest piece of the puzzle is the tolerances of the battery plate cover in general.
    The piece that fell into place a day ago  ( a few hours afte my last post) is as follows:
    Look closely at the plate  on the bottom of the mouse - notice how thin it is. Notice how closely it touches the on off switch. Notice that if the plate is tweaked even a little bit it twiddles the on off swich breaking connection. Notice how you use the mouse a- do you lift it and put it down and perhaps press on the plate etc.
    Notice if you press and push and drop mouse etc - anything that twiddles the plate will nail that switch.
    For me I found that the plate was tweaked  such that the middle of the plate  pressed harder against the batteries than the ends did. This effectively "shortened" the length of the plate by a smidge  which was just enough to constantly tweak the on off switch - ie put pressure on it with any major movements of the mouse - especially lifting it and putting it down when i ran to the end of my  pad.
    I re-tweaked the plate in the opposite direction ( not for the klutz- this plate will buckle faster than a teenager with a false id). if you feel handy you can tweak it by springing it lightly against a pencil but I am not buying anyone a new plate  if you bend it.  I also took a small swiss rat-tail file and filed out the  switch hole a bit more - to make it a bit "longer" and hence not rub against the plate
    Result is that  i went from  a lost connection about every minute to no lost connections for the last day. For me the  resetting of the pram and dumping the plist file did not help - hence i looked further.

  • Magic mouse losing connection

    Hello
    I have a problem with occasional loss of connection with my magic mouse. having read the threads already posted on this subject, I have tried to set up the mouse as a favourite within system preferences/bluetooth. however, i can't see how to set it as a favourite....i have clicked on the little gear sign and selected 'more info', which is then displayed, but i cannot change 'favourite...no' to yes.
    i'm sure it's something simple i'm missing, but i just can't see how to change it!
    cheers
    emma

    Hello Emma:
    Making a BT device a favorite (or favourite ) is one of my standard suggestions for an occasional loss of connectivity.
    Try trashing a preference file (com.apple.bluetooth.plist - found in the Macintosh HD), restart, and then make the device a favorite (add to favorite option).
    Barry

  • Magic Mouse losing connection and battery drains

    I found a "fix" for both issues by removing the battery cover and leaving it off.....batteries stay put without issue, too.
    I no longer have battery drain (it has been a few months using same alkaline batteries) and I do not lose my connection with my Mac Mini anymore. 
    Once in a while, when I first turn on my computer and mouse I have to tap on the batteries to get initial connection but that happens only a couple times a month.  Compared to my previous frustration with connection issues and constant changing batteries....this simple "fix" has been wonderful.

    Nothing fancy....I am using Duracel.  The only times I have had to fiddle/tap a bit with batteries has been when I have moved mouse to new location.....(picked mouse up and plopped it down)...normally, I don't to do a thing with them.  Certainly agree,  the batteries are more exposed to dirt but my mouse is on a mousepad and in a clean dry area on my desk so not a problem to date.  
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  • Magic Mouse Losing Connection When Sleeping

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  • Magic Mouse loosing Connection

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    Greetings,  I had the same problem after the original batteries "died". New batteries 100% charged  after 1-2 min mouse lost connection. Tried Setup of bluetooth mouse many times + new batteries - same result.
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  • HT2845 My magic mouse dropped connection and now won't pair with the mac.

    My magic mouse dropped connection and now won't pair with the mac. When I search for it, it finds the mouse but just won't connect. Any ideas?
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    Try resetting the PRAM and SMC.
    Barry

  • Magic mouse wont connect boot camp 4.0

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  • My magic mouse behaves erratically with intermittent problems - slows down, right click doesn't work, disconnects for a few seconds then reconnects. Anyone suggest what I could do to fix this?

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    I just figured out the print quality issue for my wife with her new iMac and new printer.
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  • Mouse losing connection

    My mouse is losing connection with my computer on a regular basis, and regaining it after around 1-2 minutes. The problem is happening every day, sometimes up to 5 times, during which time the mouse is completely unresponsive. I've tried rebooting, turning the mouse on and off, changing the batteries but nothing seems to work. Can anyone help, as I've never had this problem with wireless mice before?

    Hello:
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  • My magic mouse loses connection during sleep

    My Magic mouse loses connection during sleep mode. I also get error message my external usb storage drive was disconnected improperly. I have to unplug and plug in drive generally, sometimes it is still present. For the mouse I generally turn it off and on and allow it to be found again.

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  • Magic mouse lose connection

    my magic mouse lose (bluetooth) connection no and then. It reconneccts in a minute or so.
    What's wrong?
    Regards
    /Stefan

    There's already a thread on this with almost the same title:
    Magic Mouse Loses Connection
    One idea (discussed in that thread) is that not all batteries are created equal in that the positive terminal varies in size among different brands and "flatter" ones are not making contact all the time.  One solution was to add a little ball of aluminum foil between the negative size (I assume) to take up the "slack".

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