Magic Mouse not pairing

My Magic Mouse will not pair and my Mac is frozen. How do I do a hard shut down?

The keyboard is the latest version. Sorry for the delay is replying!
Mark S.

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  • My Magic Mouse (wireless) paired with my 2010 iMac: Often at startup the cursur just sits in top left corner of screen, frozen.  Not a battery problem.  New.  I take batteries out, reboot (a real pain)... then ok.  HELP!

    My Magic Mouse (wireless) paired with my 2010 iMac: Often at startup the cursur just sits in top left corner of screen, frozen.  Not a battery problem.  New.  I take batteries out, reboot (a real pain)... then ok.  HELP!

    Hello:
    Try resetting the PRAM and SMC.
    Barry

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    magic mouse not working in mountain lion....What can I do?

    Have you tried a fresh set of Alkaline Batteries?
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  • TS3048 Magic mouse not working.

    My magic mouse is paired and connected to my mac it has fresh batteries that are showing 100% on the mac yet it is not actually working can someone help please?

    Hello:
    Try resetting the SMC (and PRAM, if you are able).
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  • Magic Mouse not not able to open folders or files

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    Hey there kwilli2,
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    http://support.apple.com/kb/ts3048
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    Thank you for using Apple Support Communities.
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    Sterling

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    I have a MacBook Pro that has never been bluetooth paired with anything. The magic mouse and computer pair and it shows everything is ok, but the mouse doesn't scroll. If I physically move it it will click, but otherwise it does not respond. I updated all of the software and have OS 10.6.8. Any suggestions?
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    Regards,
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  • Magic Mouse not connecting to MBP after Sleep or Re-start

    This has been an on going problem for me since I upgraded to OSX 10.8 on my MBP.  Since the upgrade my Magic Mouse will no longer connect to my MBP after it has gone to sleep, restarted or shut down.  The only way I have been able to get a connection is to Click on the BT icon goto the mouse>Open  Preferances.  At this point the computer is 'Waiting for a Bluetooth mouse to be discovered' and it will keep searching forever.  Clicking on the mouse button or moving the mouse around does not do anything even though the green light on the bottom of the mouse indicates it is on & attempting communication.  I have to turn the mouse off for 3-5 seconds and then turn the mouse back on.  This is the only way for the computer to see the mouse, I then click connect the mouse connects and all is good until the computer sleeps, gets restarted or shut down.
    I have tried resetting the PRAM & SMC.  I have also deleted the mouse from bluetooth preferances and re-paired it with the computer several times.  I even tried deleting the PList and re-pairing but nothing yet has worked!
    Open to any and all suggests! PLEASE help!

    Hi,
    I have a mid 2014 15 inch MacBook Pro and I'm experiencing now the same issue. I have an iPad and an iMac and the issue is only with the MacBook Pro.
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  • Magic Mouse Not Recognized Not Recognized as Such

    I just got a Magic Mouse for my Mac Pro (2.8GHz 8-processor, late-2008), running 10.5.8. It connects through Bluetooth fine, but it doesn't seem to be recognized as a Magic Mouse. The "magic" features don't seem to be working. It only seems to do left- and right-clicks.
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    ok my mistake, i DID have USBOverdrive on my computer.
    So here's the exact way to solve the problem:
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    (2) restart when prompted
    (3) go to the usboverdrive system preferences panel and UNINSTALL IT
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    (7) it is probably working now; but go to the trackpad preferences pane to be sure that you're seeing the new magic trackpad preferences rather than the old macbook pro preferencdes
    IF THIS DID NOT WORK:
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    Macintosh HD/System/Library/Extensions
    Macintosh HD/Users/YOURNAME/Library/Preferences
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  • Magic Mouse not working after USB mouse installed

    Hello,
    I have been using my Magic Mouse for years then last week I inserted a USB mouse.  Once I'd finished using the USB mouse I removed it and tried to use the Magic Mouse but it simply didn't work.  Now - this is the odd bit.  The mouse is connected and shows the batteries at 100% and the cursur moves around the screen, however, when I click (left or right) nothing happens.  Oddly enough, the two finger swipe works fine.
    Any ideas???

    Hello DeeDub1978,
    I'm having a little trouble working out which mouse does or doesn't do what, so can we start again.   It is possible there is no link between the faults on the two mice.
    1.     First, to check your USB mouse.   Does it have a nice healthy light when it is plugged in?   And is there a cursor showing on the screen?    And the roller ball in the centre of the mouse ... does that look clean or slightly off colour? 
    2.    Then the Magic Mouse.   Although the batteries show 100%, is there a constant green light below ... or does it flicker.   With these mice there have been several reports of problems after the Yosemite upgrade and not having Yosemite I have no way of checking things out.   So if I say to you, on lower level OSs, an SMC reset would be an early move, I am not sure if it has the same effect with your OS.   If it can be done, do it.    I have to assume you have checked the settings and the pairing.
    Clearly we need to get at least one mouse working and I think the USB one should be the main target.
    Please answer in two separate sections in the way I have set out my questions.
    Thank you for the star; I do hope I can improve and help repair at least one of them.

  • Magic mouse not clicking

    My magic mouse suddenly stopped being able to click on my iMac. It pairs via Bluetooth, the cursor moves, the icons in the Dock respond when the cursor moves over them, but nothing happens when the mouse is clicked. I took it to the Apple store nearby and it worked fine on the technician's laptop so it's an issue with the iMac I assume. I upgraded to Yosemite hoping it would solve the issue but it did not. I've zapped the PRAM and still no clicking.
    My next step is to remove system files that relate to the Magic Mouse but I'm not sure which ones to trash...any guidance here?
    Thanks in advance.

    Welcome to Apple Discussions.
    If it's under warranty you can either bring it to an AASP or call AppleCare at 800-275-2273. You don't need to bring it into a store if you don't have one in your area.
    Regards,
    Roger

  • Magic mouse not staying connected

    Magic Mouse is not staying connected. It pairs up with my iMac for about 20 seconds or so, and then the connection is lost.
    This is not a battery issue, as they have been changed
    Nothing else about computer setup has changed.
    This is the second mouse I have had to buy for this computer. I replaced the previous one in April 2013.
    And now this one is now misbehaving....or more precisely not working on an ongoing basis.
    Today I had to buy a wired Apple mouse just to be able to get onto this Community.
    Not a happy camper here.

    Sorry, I've assumed you already download it. Please visit the link provided below and see which bluetoth utility applies to your OS; the latest is Bluetooth Firmware Update 2.0.1
    I had a similar bluetooth problem in the past and aparently this utility took care of it.
    Best regards.
    http://support.apple.com/kb/index?page=search&src=support_site.home.search&local e=en_US&q=bluetooth%20firmware%20update

  • Lion - bluetooth for keyboard and magic mouse not working anymore

    Hi all,
    I installed LION on my macbook pro yesterday. Today my macbook stopped recognizing my magic mouse via bluetooth - after rebooting the machine it also didn't recognize the bluetooth keyboard anymore.
    When I try to pair the devices with my machine under system preferences it keeps finding them, but cannot pair any longer.
    Did anybody else experience this problem - and solved it?
    Cheers,
    Gregor

    I have the same problem, and so far no solution.  After Lion install, MacBook Pro 17" (mid'09) will not re-pair with my Apple bluetooth keboard.  First of all, it should not need re-pairing at all -- but it does.  Next, keyboard is recognized by Bluetooth Setup Assistant, but the the result is always "pairing attempt unsuccessful."  I am using new batteries, and the keyboard is two feet away from the MBP.  UGH.
    Apple Bluetooth Software Version:          2.5.0f17
      Hardware Settings:
      Address:          60-fb-42-7a-a0-ba
      Manufacturer:          Broadcom
      Name:          San Juan Studio
      Firmware Version:          180 (369)
      Bluetooth Power:          On
      Discoverable:          Yes
      Vendor ID:          0x5ac
      Product ID:          0x8217
      HCI Version:          4 (0x4)
      HCI Revision:          369 (0x171)
      LMP Version:          4 (0x4)
      LMP Subversion:          8628 (0x21b4)
      Device Type (Major):          Computer
      Device Type (Complete):          Mac Portable
      Composite Class Of Device:          3801356 (0x3a010c)
      Device Class (Major):          1 (0x1)
      Device Class (Minor):          3 (0x3)
      Service Class:          464 (0x1d0)
      Peer to Peer Supported:          Yes
      Services:
      Bluetooth File Transfer:
      Folder other devices can browse:          /Users/Shared
      Requires Authentication:          No
      State:          Enabled
      Bluetooth File Exchange:
      Folder for accepted items:          /Users/mac/Public/Drop Box
      Requires Authentication:          No
      When other items are accepted:          Ask
      When PIM items are accepted:          Ask
      When receiving items:          Refuse all
      State:          Disabled

  • Right click on Magic Mouse not working

    Hi
    I am having this right click problem with my magic mouse.  The right click function just suddenly stopped working two days ago.
    I have checked the Mouse>Preference> Secondary click is enabled to "Right"
    However, when I changed the secondary click to "Left", the "right click" function works perfectly fine w/ the left click, but when I change it back to "Right" nothing happens.  I even tried unchecking the secondary click function (someone said that will work in another support site) but that doesn't help either.
    I have tried removing batteries from my mouse, turning it off, turning bluetooth off, restarting the laptop...
    Very confused right now.  Please help!!

    The post is a month old now, but I did stumble upon it after I suddenly lost my "Magic Mouse" right click functionality.  Just as posted my; Mouse>Preference> Secondary click was enabled to "Right", though it would not work...
    I tried everything including; restart iMac, enable and disable "Secondary Click", disconnecting the Mouse bluetooth and reconnecting it using my Magic Trackpad, etc.... until this ended up being my solution:
    I went into System Preferences, Mouse>Preference> and disabled "Secondary click".  Then restarted the system.  Then returned to System Preferences, Mouse>Preference> and re-enabled Secondary Click.  That worked and was my solution and has been working fine since yesterday.
    I hope this helps anyone who encounters the same as we have.

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