Magic Mouse, Trackpad, Keyboards, etc.

Upon starting up my new iMac for the first time on St. Patrick's Day, I tried an experiment.
I used both the standard Apple Bluetooth keyboard and mouse (they were temperamental during the Setup Assistant process) and an older Apple USB Extended Keyboard (the old, white kind) and also a Kenington USB mouse.
The old white Apple keyboard seemed to work okay.
The Kensington USB mouse (a Pocket Mouse Pro, model #72116) did not. It would not click any buttons in Setup Assistant. Pointing was okay, but left-clicking on this mouse simply did not work. This baffled me. It also raised some questions:
1: If something happened to the standard factory-issue Apple Bluetooth keyboard and Magic Mouse (lost, stolen, damaged, out of batteries, etc.), can the iMac function on USB keyboards and mice? If so, why didn't the Kensington mouse work?
2: Is it possible to use both an Apple Magic Mouse and an Apple Trackpad with an iMac, both at the same time?
3: Is it possible to use a USB Apple keyboard (or other, third-party USB keyboard) and an Apple Magic Mouse and/or Trackpad on an iMac at the same time?
4: If my IMac and its factory-issue Bluetooth keyobard and mouse are in use, can I connect a USB Wacom drawing tablet to the iMac? Will there be a conflict? (I have an old Wacom Graphire3 4x5 tablet)
NOTE: I have not re-connected the USB keyboard or mouse to the iMac during normal (post-Setup Assistant) operations.

Yes.
Yes.
Yes.
Probably, but I am not familiar with tablets.

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Mac Mini: either Magic Mouse OR Keyboard won't pair at startup

OK I'm stumped and apparently Apple Support is stumped too. I have a problem with my new Mac mini. It will not pair to both my wirelesss keyboard and Magic Mouse on startup. I have an old white "Wireless Keyboard," sometimes referred to as the Bluetooth Keyboard. It's about 6 years old, I purchased it in 2006 with a late Power Mac G5 Quad. It worked great.
But now I just bought a new Mac mini, i7 2.7Ghz, running all current updates to MacOS X 10.7.4. I paired the new Magic Mouse and the Wireless Keyboard just fine. But on every reboot, the keyboard would not pair, it would always go to the Bluetooth Assistant and say no keyboard was attached. I would have to turn the keyboard power switch on and off, usually a couple of times, before it would recognize it. Sometimes I even had to go to the bluetooth menu item and manually Connect the keyboard.
I called Apple tech support under warranty, we tried many things like deleting the bluetooth settings and recreating them, even turning the mini off and pulling the power cord for 30 sec (lol wut). But nothing would work. The Apple tech said, oh well, it's an old product, the higher level tech says it's not supported. Live with it.
But NOW I have just the opposite problem. Sometimes my Magic Mouse won't pair and the keyboard will. So obviously there is no technical reason why this mini won't pair with the keyboard on boot, it IS supported. But invariabley one device or the other, either the keyboard OR the Magic Mouse will not pair at startup. This is particularly a pain if the mouse won't pair, I have to keep a USB mouse plugged in so I can use the bluetooth menu to Connect. Now this is insane. I have to use a USB mouse to connect my wireless mouse.
So, Apple Support didn't have any ideas. Maybe someone else has some ideas. I don't see any reason why my new Mac mini won't pair with both bluetooth devices at boot time. It should work.
Also I have a few gripes with the Magic Mouse, I'll toss those in too. Wow it burns batteries fast. I bought some Duracell NiMH rechargeables and a recharger, this added considerable cost to the product. But mostly I am having some sort of ergonomic problem. I am constantly doing something that causes the Dashboard to come up, even though I only have one finger on top of the mouse. I also occasionally pull up the "show all windows" feature of an app, which slows things down pulling up the windows unnecessarily and then me going back. I must be activating a two finger gesture with one finger on the side. I don't know how to prevent this, or even where I'd turn them off.
But even worse, I am geting tendonitis or carpal tunnel syndrome or something, due to the way this mouse has to be operated. I have never had this problem in my life. It seems that I am constantly holding up my index finger so I can right click. This is causing strain in my hands, and soreness. You can't right click with both fingers on the mouse. Or at least, I have never been able to. I just don't seem to be able to run this mouse well. If anyone has some tips, I would sure like to hear them. I like the scrolling gestures but I hate how it right-clicks and how it accidentally double-clicks. Oh someone please help save my wrist and tendons!
I liked the Mighty Mouse a lot, once I figured out how to clean the roller. But apparently it will not work with the Mac mini. I can pair it but it will only move up and down, it will not move the cursor left or right. Weird. I would use the old Mighty Mouse if I could get it to pair.

I have exact same problem. Mid 2010 mac mini Intel core 2 duo. Have Trackpad and silver bluetooth keyboard (both bought about a year ago). Suddenly today, Track pad stops working, keyboard was fine. After much futzing with computer and keyboard/trackpad restarts, etc, I was able to pair the track pad, but keyboard is no longer found by the mini. Once trackpad is paired, I can use it as a mouse, but none of the trackpad configurations for gestures work, and things like dragging a window around the screen is choppy, indicating I would think a spotty connection between trackpad and computer.
I also have a macbook pro that's about 3 years old, and both track pad and bluetooth keyboard pair up with this without any problem at all, so it's not the bluetooth devices.
when looking at the console of the mini, I get PAGES of errors for today, with things like 'can't get battery percentage", [BNBTrackpadDevice] getReport returned error .... for reportID ...., thousands of lines of ***Missing version string for product ****
Also, mini can't find the iPhone 3gs, the laptop or the iPad when trying to pair.
I'd say there's an issue with the Bluetooth controller or hardware, but if anyone else has had a similar experience and fixed it, please chime in.

Is anybody else struggling with an intermittent connection when using the Magic Mouse/Trackpad ONLY on Boot Camp?

Hi,
I've seen thousands of posts about Bluetooth connection issues and interference and stutter/lag for both the Magic Mouse and Trackpad (affecting both Mac OS X and Windows under Boot Camp) but my problem is different.
To summarise my setup, I use:
- Retina MacBook Pro (lid closed or open, doesn't make a difference to this problem)
- Thunderbolt Display
- Wireless Keyboard
- Magic Trackpad (have also tried a Magic Mouse and experience similar issues to the Trackpad)
And in Mac OS X, everything works perfectly. The keyboard and trackpad work smoothly when I'm 6-7 metres from the machine, whether or not the laptop lid is open or closed, and whether or not the Thunderbold Display is connected.
But on to my problem: the bluetooth connection is incredibly unreliable/intermittent when in Windows (I run Windows 7 64-bit and Boot Camp 4.0, and got both devices connected without any trouble via Bluetooth).
But during usage, the cursor stutters/lags frequently, and tap to click (when enabled) seems to get triggered by mistake all the time (even when I'm not touching the Trackpad or even at the computer, clicks get registered).
The Wireless Keyboard is perfect, and works well 5 metres from the machine. The Mouse and Trackpad, though, don't even work reliably when they are 6 inches from the machine. The built-in trackpad on the laptop works perfectly too, in Windows and Mac.
I spent a week assuming I was suffering from Bluetooth interference, so I tried:
- using the laptop with the lid open
- removing the Thunderbolt display completely and trying the Magic Trackpad
- repositioning items on my desk
- disabling wifi
All of these adjustments made minor differences to how good/bad the Trackpad was, but none came close to fixing the problem or making it work as smoothly as under Mac OS X. It was only after doing all of this that I realised perhaps it was just a Apple driver for Windows issue, so I booted into Mac OS X and tested everything out, and sure enough, it's all perfect. But back into Windows, the Trackpad doesn't work reliably at all.
Obviously, the hardware is not at fault, and I assume the signal strength doesn't vary between operating system (why would it?) so I'm left believing this must be a driver issue. The TrackPad and Magic Mouse drivers have been out for a couple of years, so I'm surprised they can still be this bad. I tried both the latest driver from Boot Camp 4.0 (3.2.0.0) for the Trackpad, and also the older one from Boot Camp 3.2 (3.1.0.7) and both are equally bad for me.
So my question is: has anybody else struggled with using the Trackpad (or Magic Mouse) with Boot Camp 4.0 and Windows 7 64-bit, whilst finding it to be perfect under Mac OS? I haven't found many posts complaining about the Windows driver, which is why I assumed it was an interference issue. But I'm almost sure it isn't, having spent 2 weeks investigating.
Any thoughts/suggestions/answers much appreciated!
Kyle

SOLVED!
After much testing, I have found the cause of lagging/jumpiness on the Bluetooth Magic Mouse and Magic TrackPad in Boot Camp. Hopefully this will help others:
The drivers for the Broadcom 802.11n Wireless Adapter have a setting called "Bluetooth Collaboration" that is Disabled by default. Enabling this option removes the problem instantly. My Magic Trackpad now works flawlessly, even if I stand 6 metres from the machine. It now works just as well as under Mac OS. The setting can be found under:
Control Panel > Device Manager > Network Adapters > Broadcom 802.11n Network Adapter (right click and choose "Properties". Under the "Advanced" tab, highlight the setting named "Bluetooth Collaboration", then change it to Enable. Then click OK.
I narrowed the problem down to the wireless card by disabling ALL startup services and processes for Windows, then re-enabling one by one. As soon as I enabled the Windows Wireless Service, the problem came back. Similarly, disabling the Wireless Card inside the Network and Sharing Center (or Device Manager) removes the problem. This led me to believe it must be a driver issue with the wireless card, since the problem didn't occur with the Magic TrackPad under Mac OS, or on my mother's Windows 7 64-bit computer. So when I went into the Driver Properties to check for an update, I found this setting about Bluetooth Collaboration.
I really hope this helps others trying to use Bluetooth devices under Boot Camp. All Apple notebooks use the Broadcom card (and have done for years), so this driver is installed for almost anybody using Boot Camp on an Apple notebook. I'd assume this problem would affect anybody using Boot Camp + wifi + a Bluetooth device.
Cheers

Magic Mouse, Trackpad, Bluetooth not working after Mountain Lion install

Is anyone else having the same issue after installing ML? I first noticed that my Magic Mouse didn't scroll as usual when I opened Safari. When I went to preferences, it only gave me tracking & double-click speed options- no scrolling options. I check the Accessibility preferences, but that didn't seem to help either. When I tried my Trackpad to check the preferences, it said that one wasn't connected, even though that's exactly what I used to open it in the first place. Now when I look at the top right hand corner for Bluetooth connectivity- it says Bluetooth- not available in a grayed out font. When I check out the About My Mac and check the Hardware->Bluetooth section it says 'No information found'.
I've tried the SMC/PRAM reset, unclicked "Disable automatic login" option in Security & Privacy preference page. Shut down my iMac and turned off the keyboard, mouce, and trackpad and restarted them after restarting the iMac.
Now I can seem to find anything else to try.
Does anyone have anything else to try?

Hi There,
I am having the same issues - is there a fix for it yet?

IMac 27" i5: Bluetooth Enabler Driver Problem with Magic Mouse and Keyboard

So I just got my iMac 27" Quad Core i5 computer and was able to succesfully install Windows 7 64-bit (using this guide to get past the blank screen problem http://discussions.apple.com/thread.jspa?messageID=10533092). I then installed the Boot Camp 3 drivers from the Mac OS CD and updated windows via Windows Update. Everything seemed to work well.
I even had right click and scrolling capabilities with the MAGIC MOUSE! Also, all the keys were functional on the wireless keyboard.
However, after a few minutes of use the keyboard and mouse would hang and get stuck and I would have to do a hard reboot of the machine. I uninstalled the Apple Bluetooth drivers from the Add/Remove Programs menu and it fixed the problems with the devices getting stuck. However, function keys on the keyboard (brightness, volume, etc.) and scrolling in the Magic Mouse now not work. Is anyone else having this problem?

I found a solution, and everything now works! I followed step three in this discussion http://discussions.apple.com/thread.jspa?threadID=2221427&tstart=0 which says:
Disable power management for Bluetooth Radio. Open device manager, open Bluetooth Radios and right click on "Apple Bluetooth". Select the "Power Management". Uncheck "Allow the computer to turn off this device to save power".

Magic Mouse, Trackpad feature in Autocad Bootcamp

Hi, i dunno which of Magic mouse or Magic trackpad i should buy.. Well, i wanna know which one is better use with AutoCAD for windows in bootcamp.. Is magic mouse gesture work in Windows like in OSX?? And Trackpad gesture works in Windows like in OSX?? Well, I have AutoCAD for mac also but sometime i to run program which doesn't have in OSX, like Robot, MS.Project while using Autocad.. Pls tell me how to use or feature of Magic mouse and Trackpad.. Thanks in advace..

hi.
this may work for ya.
http://microvault.blogspot.com/2010/06/how-to-make-magic-mouse-work-in-windows.h tml

Magic mouse, trackpad and bluetooth

So I've had my bluetooth trackpad and magic mouse for 6 months on my iMac.
All of a sudden the 'right click' on the mouse doesn't work. Strange. So I talk to a Mac specialist via Express Lane, and we reset the Pram. Everything works fine. Then two days later, the right click stops working. Reset Pram. Everything works fine. I do this another couple times and then decide this isn't the long term solution. I talk to a mac specialist at the apple store and they give me a new Magic mouse. So I Pram reset, and ow, the mouse isn't recognized, yet the trackpad continues to work fine. Help.

Got a new mouse from the Apple Store. Works fine now.

Magic Mouse & Trackpad Malfunctioning

My Magic Mouse and Trackpad are both malfunctioning ... They grab things (select and hold items) as they move across the screen and you can't get them to drop or release the items ... I can't tell you how many emails that disappear as the cursor moves down the page (the cursor selects them and deletes them) ... I've had to quit using my trackpad several months ago because of this problem, and go back to the Magic Mouse ... But now the magic mouse is as bad as the trackpad ever was ... I had to switch back to the trackpad just to write this question ... they both seem to be way too sensitive to the touch ... But the grabbing (selecting) items on the screen is getting worse ... Just writing this question, the text was selected several times as I type an disappears (I have to control Z and restore the screen). Has anyone else had this problem?
I am using the latest OSX software on an iMac (27") ...
HELP!

Three things.
1 and 2 iMac SMC and PRAM reset
3. You say you're using the latest OS X software but your profile indicates you are on Snow Leopard 10.6.2 so your claim according to what you posted is incorrect. If you have updated your Software please use Profile Update!

After reinstall my magic mouse and keyboard are not working properly

so i've had various problems with my mac so did a clean reinstall, now my magic mouse wont scroll and my the f buttons on my wireless keyboard don't work ie volume buttons, i've checked the system preferences and all is well there, any ideas????
i have a 2008 24' imac

Hi
It is not easy to say much about this issue.
Do you use wireless devices? Are batteries OK?
Have you noticed the same problem using other USB devices?
I presume both devices uses USB port on your notebook.

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,
I've a problem on my MacBook Pro with Retina Display 13" (late 2013).
I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.
Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.
I noticed this bug also on the public beta of this summer and submit the feedback.
I hoped that they fixed this before release but the bug is still here.
How can i solve this boring problem?

I also reported this issue again and again during each beta release.
This makes the MacBook basically unusable in battery power for doing any kind of design and coding work.
I don't have any bluetooth addons or third party utilities. I also tried clearing PRAMs, and reinstalling Yosemite, to no avail.
Here are some threads about the issue, which, I'm noticing, is common.
http://forums.macrumors.com/showthread.php?t=1802931
http://forums.macrumors.com/showthread.php?t=1802838
Note that while the issue is kind of tolerable using the mouse, it's tragic with the keyboard.
Does this prevent you from using OS X Yosemite?
The issue makes it very difficult for me to use OS X Yosemite
For the report, here are the issues I submitted about this using the feedback assistant:
#116709, #128648, #129129
#132546, #391247

Magic mouse and keyboard battery level fluctuation

So, I have been using the aluminum 2-battery keyboard and mighty mouse, both about three years old, and I noticed today that the bluetooth battery indicator has been all over the place.
I've been working solidly for about two hours, and happened to check the battery levels for both when I first turned them on: Keyboard - 55%, Mouse 94%. After working for around a half hour, I got an alert that the keyboard battery was low, and it read 19%. I ignored it, and a couple minutes later it was 15%. I kept working, and checked after another half hour or so, and the battery indicator read 94% for both the keyboard and the mouse, then I shortly got a low battery alert for the keyboard, and the indicator again read 19%. I also lost connection with the keyboard two or three times during this period.
Running Mavericks on 2009 15" unibody MBP

Most users have been observing unusual battery level readings since the 10.6.7 update came out. Like you, many users are reporting that their Magic Mouse and wireless keyboard battery levels are much higher than expected and much higher than they had been previously before the 10.6.7 update. I have observed this also. It seems to be some sort of bug and may eventually be corrected with a future update. It really won't cause you a problem and there seems to be nothing that can be done about it now from the user's standpoint.
Regards,
Steve M.

Magic Mouse jumping, lagging etc (Lion OS, Macbook Pro) cure!

I cured all my bluetooth Magic mouse issues when I switched my 2.4 wifi channel back to any other channel but 12, this seems to clash horrifically with my magic mouse.
Cause-
A virgin media guy changed the channel during a routine service call saying it was the best channel and one he recommended. He then used the magic mouse via my mac to do a speedtest (60Mb Superhub) in an attempt to consolidate his changes only to condemn my new mouse by saying "mmmm your mouse is very laggy" and also saying he didnt like any Apple products.
As soon as he went I changed channel back and my mouse is 100%.
Cure-
Avoid Channel 12 on a wifi routers- it competes with Apple Bluetooth...
Steevi

Oh and by the way, it's part of the bluetooth favorites.

MAGIC MOUSE & WIRELESS KEYBOARD - LOST CONNECTION

Hi guys,
I get confused why the mouse and the wireless keyboard lost it's connection from time to time. I cannot explain it and I don't know what to do except wait for it to reconnect. It's kinda annoying. Is this an issue with the software or something?
many thanks

This disconnection problem seems to be a major problem with anything Apple! I have had this problem for months now, as have others and have tried everything that has been suggested in this Forum, all to no avail.
On the assumption that may be, just may be, someone from Apple will read the myriad of problems associated with the constant disconnection of wireless products produced by/for them, they will get it sorted. But it has been going on for years it seems to me, and still there is no tangible work around or permanent fix.
I am reaching the stage where I will be throwing my MM out the window soon along with any of the other wireless connected items I have. (Keyboard, Number Pad, MM and Track Pad.) There just does not seem to be any answer that works permanently. Never ever had this problem when I used the Windows system and am getting a wee bit miffed that I changed from Windows to Apple. The most unreliable piece of kit ever to come out of a Computer Shop!!
altv

How I got the Bluetooth Magic mouse and Aluminum keyboard to work in XP

NOTE: The following steps fixed my issue. I thought I would share what worked for me but I really don't ever visit these discussion groups. I used a combination of Sysinternal tools to isolate what was causing my issue and rectified it.
I couldn't for the life of me get the bluetooth magic mouse and keyboard working in a bootcamp'd windows xp. Here are the steps that I performed to finally get it to work. The assumptions are that you are running a clean XP build with SP3 and all windows updates installed.
1. Using a USB mouse and keyboard. Insert the OS X install disc into the drive and run through the bootcamp drivers install. (These steps are outlined at Page 12 in the Apple Boot Camp Installation Guide: http://manuals.info.apple.com/en/bootcampinstall-setup.pdf). Let the installers run per apple instructions in the bootcamp installation guide. At the end it will want to reboot. Reboot the system.
2. After the system reboots login and run the Apple Software Update utility to update from bootcamp 3.1 to 3.2. It will run through a bunch of installers and ask to reboot at the end. Reboot.
3. After the system reboots login and go to start=>run and type "services.msc" to bring up the services control panel.
4. Double-click the "Bluetooth Support Service" to open the properties.
5. Go to the "log on" tab and look to see what is set. If it is set to "NT Authority\LocalService" then click above it to change to "Local System account." Then click "OK." It will tell you the changes won't take effect until the service is restarted. No worries.
6. You will be back in the main services control panel. Make sure the "Bluetooth Support Service" is highlighted and look up to the left and select "restart the service."
7. Close all the open windows and then go to start=>run and type "control panel" and hit enter.
8. Double-click the "Bluetooth devices" control panel applet and follow the Apple instructions provided on Page 18 of the guide referred to earlier. Start with the mouse first. Stop when done with the mouse and don't continue on to the keyboard yet.
9. At this point my mouse was "installed" but did not show "connected" in the bluetooth devices applet. I then highlighted the mouse and clicked the "properties" button down to the right.
10. Once in the properties of the mouse I selected the "services" tab. My issue before making the switch to "Local System" account for the Bluetooth services was then when I tried to click the check box to enable "Drivers for keyboard, mice, etc (HID)" I would get an "access denied" error. Now that the switch has been made you should be able to click that check box without error. Click OK after enabling.
11. You will suddenly see systray (lower right of the screen where the clock is) saying that new hardware has been detected and enabled. Once this is all done you will see "connected" below the device in the Bluetooth applet. Give your mouse a go. It should be working now. Sweet!
12. Follow the steps in the Apple guide for your keyboard. This should work too now. Sweet!
Best of luck.

It depends on how far it is and how thick your walls are. If there plasterboard partitions and only 10 feet apart then probably.
If you have a mobile phone with bluetooth, then try sending the computer a picture of file from similar distances to that you intend using the keyboard, if it works then a bluetooth keyboard and mouse should.

Rouge input devices (trackpad & Magic mouse)

I've been banging my head for days. I can't seem to find out why my wireless magic mouse & the new trackpad, seem to select any thing that would take a click to open, when I just pass over. I rarely have to click on anything, as they select it anyway, without me clicking. I have to be VERY careful as I often find my self on pages I DID NOT want. Even worse... I've unknowingly DELETEED items, as I may have passed over a delete command and the mouse or trackpack selects. It it like at rouge MOUSEOVER, or HOVER CLICK. Can't fix it. anyone know about this or can fix. It's got to be a setting, but I can't find it.
thanks...Don

Thanks for the info, howerver may consider, but it seems to be a setting of some type as both the magic mouse & trackpad continue to accept as you pass over a link of some sort. lost a couple emails, today as the tackpad cursor passed over couple line as I clicked delete for something else. I've been into Mac for only about a year, so don't dare touch "Terminal" or anything of that sork, as I don't know what I' doing. (I'd had similar problems like this with PC,s over the years, but wasable to fix glitches, corruptions, etc. Mac....well Idon't know. Service call might be expensive.
Still looking for an answer about my "runaway rouge, mouse & trackpad
Thanks.....Don

Magic Mouse, Trackpad, Keyboards, etc.

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