Magic Trackpad - no "set up bluetooth trackpad" option in preferences

Just bought a magic trackpad, updated to 10.6.4, laptop finds the magic trackpad (verified by looking at bluetooth panel), but I can't set it up/ connect. When I go to the trackpad section in preferences, the option that the instruction manual talks about just isn't there ("Click "set up bluetooth trackpad..." in the lower right corner", p.4 of the manual). Lower right corner is empty...
Maybe I'm missing something here? I know it's finding it, but no connect-ability... Interestingly the keyboard section of preferences does have a setup bluetooth keyboard option.
Have all the relevant updates to 10.6.4. been made?

My apple store purchased trackpad also had misleading instructions. Why it couldn't reference the exact download location for the software is a mystery. What, they couldn't have come up with a URL in advance? Sheesh! Worse, going to Apple.com/Downloads and searching on Trackpad reveals Windows 32- and 64-bit installers but no MacOSX installer!
Fortunately I eventually found the link in this forum. I'm no newbie; Apple made the MacOSX trackpad update impossible to find. Hopefully some Apple staffer will read this and fix the download search, or better yet, get the update pushed out the auto-update path.

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Bluetooth lags on new Mac Mini w/ Wireless keyboard and Magic Trackpad

Hi everyone,
I just bought a new mac mini (the basic model) and attached it via HDMI to a HD TV. I bought the mac wireless keyboard and magic trackpad to go with it. Everything works except that both the keyboard and mouse are consistently slow. Not quite to the point of un-useable, but very noticeable.
I've read that it might be radio interference with the bluetooth signal. To test this, I put my Macbook Pro right next to the new mac mini (while it and the screen were on) and paired the keyboard and mouse to the macbook pro. Everything was super fast, no lag - so that leads me to think the problem is with the Mac Mini. I've tried playing with all the bluetooth options, to no avail.
Anyone have any suggestions? I've also tried attaching a bluetooth magic mouse and had the same slowdown. Nothing seems to affect the lag, it's very consistent and probably around half a second between keystroke or mouse movement and it's reflection on the screen.
Thanks,
-Mike

Hey All,
I've got the same issue with my Mac Book Pro and a new Samsung LED 3D TV. Its connected through a DVI out from the mac to a gold HDMI adaptor, then to HDMI into the TV. I've used this set-up with my last HDTV which was a Sharp LCD, and there was no lag and no issues.
I noticed that for me, the lag appeared on the TV, but not on the laptop, so I thought it might be the connection (If I went right to HDMI instead of an adaptor maybe it'd be better) but I don't think it is given that the last TV worked fine.
I then went to my display settings in the control panel on my mac and changed the refresh rate from 24 Hertz to 60 Hertz (NTSC) on the TV and the issue has pretty much completely dissappeared. Not sure why that was the default, but I imagine certain video and other media will play even smoother as well!
Woo hoo!
Hope you all figure this out too!
TS

How do I set up the magic trackpad when I can't access System Preferences

Bought a new iMac and Magic Mouse. After initial installation, decided to swap mouse for the Magic Trackpad.
Trackpad is turned on but I am unable to access System Preferences since my iMac was paired with the Magic Mouse. I don't have another USB mouse to complete the pairing. Any suggestions? Thank You.

Nancy,
If you have the bluetooth icon in the menubar, you can reach that and open bluetooth preferences by
pressing FN CNTL F8. This will move focus to the right side of the menubar, then arrow across and down to get to the options you need. Press the spacebar for "enter".
Regards,
Captfred

HT1338 After migration from MacBook 13' running OSX 10.6.8 to MacBook Pro 15' Retina OSX 10.8.2 using Migration assistant, the Bluetooth assistant mentions "name not available" and it cannot detect my Magic trackpad. There is no mention of any mishap.

I just migrated from MacBook 13' OSX 10.6.8 to MacBook Pro 15' Retina OSX 10.8.2 with the use of Migration Assistant. When attempting to install my Magic Trackpad, the Bluetooth Assistant mentions "name not available" so that the device cannot be detected. In have disconnected the firewall.Thanks for assistance.

Create a new, temporary admin account and see if you can set it up in that account.

Apple bluetooth keyboard and Magic Trackpad are sluggish and constantly disconnecting - I'm in pain

Dear Apple,
Bluetooth issues are damaging my job as I rely on external display and periphery.
The connection is not interrupted too often like it was before 10.10.3,
but it still does, and when it doesn’t - the performance is very sluggish.
If you can’t make bluetooth work, could you please give us wired options for smaller keyboard and magic trackpad?
Thanks.

Please open the Network preference pane and delete any Bluetooth items from the service list. Apply the changes and see whether there's an improvement.

Magic Trackpad causing Bluetooth audio interference

Was having intermittent bluetooth audio connection problems; on/off; and realized the cause was the new Magic Trackpad I had just set up. When it's bluetooth connected; it will interfere with my other bluetooth audio reception.
Is there a fix for this?
Update: Disconnecting my Magic Mouse ended the interference; I wonder if the two are not able to run together?
Message was edited by: raspberryaddiction

Crosspost from the thread specified above:
I am experiencing a problem like this one.
I have a Motorola DC800 A2DP gateway and a Magic Mouse. Music sounds perfectly until I connect the mouse through BT: at this point, audio will only sound for 1 second and then it will stop and remain silent.
I have tried resetting preferences, etc. and now I know there is a conflict between these devices: as soon as I disconnect the mouse, music starts coming through again.
This is very very annoying...if anyone knows of a workaround so I can use them both simultaneously I would really appreciate if it is posted here.
Thanks,

My iMac's Bluetooth isn't detecting the Wireless KB nor the Magic Trackpad.

Hi All,
I've been trying to pair my Wireless Kb and Magic Trackpad with my 24" iMac but with no use.
I've went to the preferences of the bluetooth and tried to detect them but it just can't find them, also I've tried to connect the phone to it (just to see if the BT works) but even that isn't found.
I have the latest OS and I don't know what's the problem.
Please advise... Thanks.

There are two known cures for this problem, documented on other threads that you can find by searching for "magic trackpad."
1. Uninstall USB Overdrive, if you ever installed it in the first place. It comes with an uninstaller, which you should run. But the uninstaller doesn't remove everything, so you have to search in the Finder (with system files included) for any file with "usboverdrive" in the file name, and delete them. Then reboot.
2. The problem may recur shortly after removing USB Overdrive. If it does recur, or if you never installed USB Overdrive, do this:
Shut down your Mac, unplug the power cord, unplug the USB cable from all USB devices, wait a minute or two, plug the power cord back in, start up, then replug all USB devices (the last step will give you back control of your keyboard and other USB devices). Maybe you should shut down and restart again, but I don't think you have to.
Here's the explanation for step 2: On many Macs (maybe all Macs), Bluetooth is handled through a USB driver. For some reason, the USB Bluetooth driver can become disabled. The symptom is that the Bluetooth preference pane no longer appears in System Preferences or, if it does appear, a line of text at the top of the Bluetooth pane says something like "Name of device unknown." In addition, if you had the Bluetooth menu item set to show in the menubar, it appears with a squiggly line through it, and its only menu item says something like "Bluetooth: not available." After you apply the cures described above, the Bluetooth preference pane will once again appear in System Preferences and work correctly (once you re-pair your Magic Trackpad, if you have to do that), and the Bluetooth menu item will function normally. You can also verify that everything is working correctly by running System Profiler and selecting Hardware > USB. When the Magic Trackpad is working correctly, you will see that one of the USB drivers is described as the Bluetooth USB driver. When Magic Trackpad is not working, the Bluetooth item is missing from the list of USB drivers.
Another symptom, in my case, was that when the Magic Trackpad stopped working, iTunes stopped recognizing my iPhone 4 on its third-party USB charging stand. When I applied these cures, iTunes once again recognized the iPhone. I'm guessing that any USB device might become flaky while the Magic Trackpad isn't working, perhaps due to interaction unique to your particular setup.
I have reported all this to Apple on the developer bug report site, and Apple has responded with interest. So I think they're on it.
Hope this helps.

Have to "Set up Bluetooth Device" for wireless trackpad and keyboard almost every day

Almost every day when I turn on my MacBook Air in my home office, my Apple wireless keyboard and trackpad do not automatically reconnect. They used to connect just fine when I was in the viscinity, but now (for the past 6 months or so) I almost always have to:
Bluetooth > Set up Bluetooth Device
Turn off the keyboard (hold down the power button for several seconds)
Turn the keyboard back on (hold down power button for several seconds)
Go through the setup wizard
Repeat for the trackpad
Things that don't work:
Pressing the button on each Bluetooth device
Restarting each Bluetooth device
Turning Bluetooth on and off
Setting the Bluetooth devices as "Favorites"
Selecting the device from the Bluetooth menu item and clicking "Connect"
Rebooting my MacBook Air
Resetting the NVRAM / PRAM
Once the device is connected for the day, I do appear to be able to "Disconnect" and then "Connect" again from the Bluetooth menu item. The devices will also automatically reconnect by pressing a button on them. It just appears to lose the "lease" on them or whatever after a little less than a day.
I'm trying to think of other troubleshooting steps I could take and it just occurred to me that I could try swapping them with the peripherals I use at work (which are possibly newer models, but otherwise identical). Any other suggestions?

Huzzah! Less than 1 week after finally getting fed up and posting this question, I have discovered the root cause - my wife had been inadvertently stealing my keyboard and mouse connection whenever she turned on her laptop! She's using my hand-me-down MacBook Pro which I thought I had reset, but apparently it remembered its Bluetooth connections.
I had suspected something similar since I occasionally used the wireless keyboard with my iPad, but had already ruled that out.
I can't believe I figured this out after 6 months of mild frustration, but just days after posting this question

How do i set up my magic trackpad to my new mac mini

how do i set up my magic trackpad to my new mac mini

Go to system Prefences>Tackpad and then turn on the drackpad and follow instructions when it is discovered.
If necessary
Troubleshooting wireless mouse and keyboard issues

Bluetooth Magic Trackpad issues

Hi All,
I tried to find similar question in discussions, but I couldn’t.
After upgrade to OSX Mavericks I have big problem with my magic trackpad connected via Bluetooth. When I start using OSX everything is ok, but after 5-10 minutes I see how trackpad somehow is losing the connection or pointer on the screen is moving with some “jumping” moves. It’s annoying and it happens only with trackpad - when I connect Logitech mouse connected with USB dongle, everything is fine. Sometimes I see that trackpad lose connection at all.
System was upgrade into Mavericks from ML - previously I had SL. I have no idea how this issue can be fixed. Perhaps I can reinstall entire system from clear installation, but I won’t do this.
Any help will be appreciated.
Regards,
Marek

Hello Kelmex
Start with the article below to troubleshooting the connectivity of your Magic Trackpad. Look for any interference that could be cause it to act erratic as well as battery life on the Magic Trackpad.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Regards,
-Norm G.

T430s bluetooth linux magic trackpad

I'm trying to use an apple magic trackpad in linux with the built-in bluetooth module from my t430s. It works fine, but only if I keep the trackpad within 30cm of the laptop. As I go further away, it starts to become unresponsive an then the cursor freezes. Turning the wireless switch off-on solves the problem.
I'm using debian 7 with kernel 3.9.0 from wheezy-backports.
I know this is not a typical setup, but maybe someone has run across a similar issue? Does this bluetooth module have an antenna which is perhaps not connected? Or could it be a driver issue? I don't want to start taking things apart if I don't even know whether there is an antenna or not.
I tried using an asus bt211 usb dongle which solved my range issue - I was able to use the trackpad from several meters away. Unfortunately this dongle uses an atheros chip which has another issue, 3+ finger touches makes it freeze.
thanks for any tips...

Thanks for the tip. I opened the door and saw a board with 3 antenna wires. All 3 are connected and the wires don't seem damaged in any way. Is this the WIFI and Bluetooth board, or only the WIFI? I thought it was only for WIFI and that bluetooth would have its own antenna somewhere inside the laptop.
As for a solution to my magic trackpad issue, I bought a generic dongle for around $15 which uses a CSR8510 chip. Everything works perfectly and the range is excellent too. It's just a shame that I can't use my laptop's built-in bluetooth functionality.

Magic Trackpad: cannot pair; instructions wrong; no "Setup Bluetooth Trackp

Brand new MacBook Pro 2.66GHz Core i7 running 10.6.3 as received from Apple.
Magic Trackpad instruction book pg 4 is wrong; there is no "Setup Bluetooth Trackpad" button in the Trackpad preferences pane.
Tried using the Keyboard pane; it just keeps spinning looking for a device -- but the power light on the Magic Trackpad does blink during this.
Need the MTrackpad on the left since the computer is on the right & I've ruined my right thumb joint with 20+ years of trackpad use.

I believe MT needed an update to work. Here is the update but note that you must be on 10.6.4 to apply it. If you just do a Software Update and move to 10.6.5, the support is built in.
http://support.apple.com/kb/DL1066
Regards,
Captfred

WiFi downloads cause Bluetooth Mouse (e.g. Magic Trackpad) to stutter. Why?

Hi,
i got a magic mouse, a logitech USB mouse and now the magic trackpad. All the bluetooth devices stutter. Move slow and unpredictable. The USB-Mouse does not have this problem.
It only shows up, when using the WiFi heavy. Podcast-downloads or syncing Apple TV that is.
What may cause this Problem?
My Setup:
MBP13 late 2009 in desktop Mode
External Display
Wired Apple Keyboard
Firewire 800 external HD
USB Printer, iPod dock
Apple Magic Trackpad
Thanks!

Hi,
have no solution for it, so far. But have the same issue. It happens when I use the wireless-interface with about >20Mbit/s. My magic mouse stutters and moves really slow until the file-transfer is done.
Hope anyone has a good idea!

Magic Trackpad - Cannot get Bluetooth to recognize it

So, I purchased the new Magic Trackpad for my Mac Pro and MacBook Pro... Works well on my Mac Pro, but I cannot get it to come up in Bluetooth on my 2010 MacBook Pro. I do not use USB Overdrive. I've tried syncing in both the Bluetooth Preference and within the Trackpad Preference. No go. Turn it on, turn it off, restart the computer, reset PRAM, and nothing seems to help.
What gives? I have my laptop hooked up to my TV and would like to navigate it on the couch using the Trackpad... How? Help!

I've got exactly the same problem, its killing me.. I've been trying for about 10 days now.
I actually want to do exactly the same thing, connect to my Macbook Air connected to TV.. I want the Trackpad as a bedside nav with my bluetooth Keyboard... crazy as this should be so simple.
I've installed the : MagicTrackpadMultiTouchUpd1.0.dmg Makes no difference, it just won't pair. It pairs with my iMac but I do not get the correct prefernces appearing. (But at least it pair's)
Feel like this problem is beating me today!!

Magic trackpad bluetooth Connected / Connection Lost

Hi there,
I have a Mac Pro 2010 (Not macbook pro). I use a magic trackpad alongside a wacom intuos.
My trackpad has been displaying connected / connection lost for quite some time now and its rather annoying.
This doesn't happen after sleep, not does it take 60s to kick in (like some reports I've seen). It starts immediately and continues forever.
I check back on these forums periodically to see if anyone has had my exact problem and no dice.
Here is what I have tried:
• Reboot
• Reset PRAM
• Reset SMC by disconnecting power cable from tower
• Replacing batteries, changing battery brand
• Checking connectors for signs of corrosion on batteries and in the trackpad. (they're clean)
• Running trackpad a friend's macbook air (it worked and maintained connection)
• Running on another laptop on the same desk as the Mac Pro (maintained connection – ruled out local interference)
It seems to have been since Yosemite, but not instantaneously. I am loath to reinstall the OS and quite frankly have seen that this has not been a step towards fixing it for anyone!
Any new fixes anyone has, I'd love to hear them! Also my trackpad is personalised. Can i reset it? Perhaps that would fix it!
Thanks

To uninstall Chrome was no problem because if you reinstall it you lose nothing, unlike with some apps.
But this link with Yosemite seems to go on and on and no-one has come up with an answer. I don't think Bluetooth is the fault but it may be connected (forgive the pun) to a service or app you have. As I said, I have neither Yosemite or Chrome so I can only offer educated guesswork rather than practical help.
This would not be a solution but if you could download and apply Etrecheck, it may show something in your system. This link should take you there. Then copy / paste it here in this thread.
http://www.etresoft.com/etrecheck

Magic Trackpad - no "set up bluetooth trackpad" option in preferences

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