Magic Trackpad "sticking"

Hi,
I have had my magic trackpad for about a year and these last few weeks it has started to not work properly.
When using it to select something and click down it doesn't then click back off it. It is almost like it is sticking and doesn't click on and off.
Any suggestions?
thanks
m

Hey there Flat_Eric,
As I understand it your trackpad is not physically releasing when you, click it down. I would recommend you have it looked at either your local Apple store, or at an authorized repair center. This article will help you do that:
Apple - Support - Service Answer Center
Thank you for using Apple Support Communities.
All the very best,
Sterling

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HT203171 Magic Trackpad fail. It keeps clicking, sticking, selecting everything to the point of unusability. I'm lucky I have my old "mighty" mouse as a back up. SO annoyed right now. What gives anyways? Why did the trackpad just stop working all of a sud

It's bugging me so bad.
I loved everything about it too, the swiping, gestures and everything are so intuitive. Now, no more thatn 20 minutes ago it just goes crazy. Rebooted the computer. Changed the batteries. Disconnected and reconnected everything. ARGGGGGG.
So lucky I kept an old wireless Might Mouse around, but it feels like being stuck in the past.
Now I'm really upset.
OK, so that was mostly a rant, but man, I'm really ticked. My productivity has gone down in half! I was very acustomed to the trackpad by now - 1 year after purchasing my iMac... and conveniently AFTER the warranty. Those things are like $70!!!
So far there doesn't seem to be a solution. I know it's not a battery or anything - the trackpad is separate from the computer. Tried cleaning the trackpad several times, and no effect.
Please help -
Thanks,
Sm34rZ

Forget everything I wrote about bluetooth device interference having anything to do with this issue. I was obviously headed down a rabbit trail with this suggestion.
What I've since determined (that is working for me) is to focus in on the small round bumpers on the backside of the trackpad. I suspect that over time these probably loosen and become more sensitive or even stuck. This might explain the auto-selecting in the erratic behavior of the trackpad.
As a workaround, I used a felt cloth (folded several times) to elevate the backside of the trackpad so that the bumpers no longer touch my desk. This takes a loose or stuck bumper switch out of the picture. Then I enabled the trackpad features for "Tap to click" and "Secondary click," which are located at: System Preference > Trackpad > Point & Click.
Only if you have serious computer repair skills would I advise attempting to adjust the sensitivy of the bumper switch: http://www.ifixit.com/Guide/Repairing+Magic+Trackpad+Click+Feature/6171/1
As for myself, I'll be purchasing a new trackpad tomorrow morning. I love this device, but it seems that once the bumpers begin to wear out, they do so quite abruptly, and your best course is to get a replacement before pulling out any hair you still have left.
Again, my apologies about the mis-cue on the bluetooth issue. Good luck!

10.6.5 and Magic Trackpad = FAIL

I thought I had worked out the problems with my Magic Trackpad and 10.6.5, but right now it looks as though 10.6.5 broke my Magic Trackpad's functionality.
After the 10.6.5 update, my Magic Trackpad is no longer recognized. I've reinstalled the Magic Trackpad Update 1.0 and also reinstalled the 10.6.5 combo, but I can't get my iMac to recognize the Magic Trackpad. I've also trashed the com.apple.bluetooth.plist as was mentioned in another thread, but that change didn't stick after a reboot.
Symptoms: When I go into the Trackpad Preference pane, I turn on my Magic Trackpad and begin the Bluetooth search. The dialog comes up with 'Found "Apple Wireless Trackpad"', but when I hit Connect, I eventually get an error - "The pairing attempt was unsuccessful". The strange thing is that if I go into the Bluetooth Preference pane, the "Apple Wireless Trackpad" shows up defined and connected. If I delete the "Apple Wireless Trackpad" pairing under the Bluetooth pane, then add the MT back in, the pairing works correctly. But as soon as I enter the Trackpad pane, all the problems start.
I've rebooted into Safe mod and tried the Trackpad Preference pane, but it still doesn't work there. I called Apple Support, and they advised me to do an archive/install of 10.6.0 from my SL DVD, then apply the 10.6.4 combo and MT 1.0 update, then try the MT out. If it works, then apply the 10.6.5 combo and try again. But this seems like a long process for something that I know worked up until the 10.6.5 release.
Does anyone have any other suggestions as to what I can try (other than reverting to 10.6.4)? I really want to keep 10.6.5 for the graphics improvements (I play Steam), so I can live without the MT until it's fixed. But I really want my MT to work.
Thanks.

I had exactly the same problem on 10.6.4, and now it still exists on 10.6.5. I am able to get my Magic Trackpad working again simply by shutting down and restarting under 10.6.5, but then it stops working if I leave my computer alone overnight or while at work.
I long ago removed all USB Overdrive components, but the problem persists.
As a side effect, I notice that iTunes stops recognizing my iPhone 4 with latest iOS when the Magic Trackpad stops working. When I get the Magic Trackpad working again, iTunes again recognizes the iPhone. The iPhone is connected via the USB cable, and BlueTooth is turned OFF on the iPhone. This suggests a possible USB issue, in addition to the obvious possible BlueTooth issue.
Under 10.6.4, I sometimes had to shut down and reboot several times, and remove all user and local preference panes, before the Magic Trackpad would start working again. Sometimes I noticed that the BlueTooth preference pane had disappeared from System Preferences, which it is supposed to do when it detects no pairable BlueTooth devices nearby. Replacing the Magic Trackpad's batteries, turning it off and on, etc., make no difference.
I suspect a software conflict somewhere, but despite considerable exploration I have found nothing. Monday, I'm going to ask Apple to replace my Magic Trackpad (because, really, I can't live without it).

Updating BootCamp for use with Magic Trackpad

I am getting an error message when I try to update from BootCamp 3.0 to 3.1 which I need to be able to run the Magic TrackPad. I am running WinXP and have tried to run the BC3.1 32 bit update but get a message that the "Apple Bootcamp Installer has encountered a problem and needs to close." I have tried downloading and running the update as well as running it off the Support site. The Trackpad works but I can't right click and have no gestures.

Note I do not own magic jack but it looks like a standard ATA voip adapter.
How is the TC setup in the network? ie is it bridged or main router.. Is there another router?
Being a non-apple product you will do better sticking with SMB compliant network names.. ie short no special characters no spaces.. Apple by default break these rules.
Also you may have port forwarding issues.. apple do not use upnp most windows and non-apple products will expect and so you might have to open the required ports not just for sip but the actual call RDP packets.
Even if you do open ports apple routers often break port forwarding. You might find it is easier to use a modem router or alternative standard router and bridge the TC.
Look at posts that deal with issues which will be common with airport extreme.
https://discussions.apple.com/thread/3662236?start=0&tstart=0
I would say it is not working because you have not forwarded the required ports.. or it just doesn't like Apple routers.. plugged into the Mac, the networking is handled by the Mac.. and is able to auto open ports.. non-apple products cannot generally do that.

Anyone else with a Magic Trackpad and a MacBook Pro?

So I just got the Magic Trackpad thinking I would have the same experience as my internal trackpad, only on my desktop. But I was wrong...and was wondering if anyone else noticed this...
I love the multitouch gestures, but it just feels so weird. Maybe the pad is too large?
The main problem I have with it is the click. it does not seem to "click" very much. I was bummed to see that the clicking is done all my the little two feet.
If you compare the click to the internal trackpad compared to the external Magic Trackpad, there is a big difference. The MBP click is more "clicky" and easy to do. The Magic Trackpad is more harder to click. Almost mushy. It is quieter though. But I almost prefer the loud CLICK sound from my MBP.
I also found there are two things you can do to change the performance of this click issue. You can either put things under the two feet (like I used two coins) and that kind of helps it clicker deeper, but then it slides around on your desk. (I'm going to look for those little stick-on rubber stoppers like you put on your kitchen cabinet doors to see if that helps any) The other thing I've tried is just using the tap to click and raising the trackpad up so the feet don't even touch the table. Now there is no "click" at all. The touch to click works fine, but then when it comes to cretin things when you are used to clicking, it just doesn't work out.
So my question is, has anyone else noticed this? Maybe I got a defective pad and that is why I am having such a hard time clicking?
I welcome any comments, reviews, etc. relating to this Magic Pad click issue.
Thanks,
Scott

tommmy wrote:
I recently got a Magic Trackpad. The click pressure was too much so I set it to tap to click and liked it, although it was a little too sensitive for me and I don't know how to set the sensitivity.
Now I went on a trip with only my older MBP and I find it is extremely sensitive, I constantly find I seem to have clicked where I didn't intend to. The system preference doesn't have the option to turn the tap to click off without the trackpad connected.
I consider this a bug!
Am I wrong?
When your Magic Trackpad is on and connected to your MBP the settings for it will appear in system preferences.
If you turn off your Magic Trackpad to disconnect it from your MBP, the the settings that show up in System Prefs are for the INTERNAL trackpad.
Kinda confusing. They should just have two tabs at the top where you can set different settings for each trackpad.

After pairing in Bootcamp, magic trackpad does not work

after pairing in Bootcamp, magic trackpad a) does not control cursor and b) does not persist after closing Bluetooth devides dialog.
Summary of Problem:
Magic Trackpad is found and paired, but does not control the mouse.
When you shut the Bluetooth devices and reopen (or reboot and reopen), the device is not listed.
Detials of problem:
Bootcamp 3.1 (i cannot find a later one) Windows XP all updates, All Apple Software Updates (to bootcamp and mac os x) installed, Magic Trackpad driver download and installed.
Control Panel, Bluetooth Devices, Add - it detectes the magic track pad (ie track pad blinking, click add) everytime
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In bluetooth devides, the track pad shows with "Auto Generated passkey" when that is the option selected
Found new hardware comes up, Apple Wireless Trackpad, everything looks fine.
- In Bluetooth Devices, it shows the trackpad wiht "no passkey", even when I told it to automatically generate one.
The track pad does not control the cursor.
Close Bluetooth Devices and reopen it, or reboot and reopen Bluetooth devices, and the track pad is gone.
Rebooting does not change the outcome of above.
I have gone to device manager and tried to update the two (apple & microsoft) Bluetooth drivers with the update button, it says I have the most current.
I do not see how to tell if the Magic Trackpad driver is installed, so I tried installing it again. It does appear to be listed under HID in device manager.
I have done a lot of googling, wasted a lot of time, if I cannot get it to work, I will return it to the apple store.
Any ideas?
Thanks!
bob

Bob, cannot help directly but I am having a similar problem on my MacBook Pro with Windows 7 Pro. Pretty much the same symptoms except my trackpad is not always recognized - it seems I have to click it to get Bluetooth to see it. Windows claims to have seen it OK on one occasion and installed the drivers, asked for a reboot etc. but the TrackPad still does not respond.
Works OK on the Mac side although it is not recognized as a separate Bluetooth trackpad which can be configured differently from the built-in. I wonder if this might be a clue?
I have installed the patch and tried a bunch of other things. Seems like Apple has some work to do sorting out the bugs on both the Mac and Windows side with this device. Pity because its an excellent piece of kit otherwise!

Problem with Magic TrackPad and Macbook Pro

I just bought the Apple Wireless Keyboard and Apple Magic TrackPad for my home desktop setup. I connect my Macbook Pro 13" (from august 2010) to a Dell U2410 screen.
Everything works perfectly for a while, but then the cursor starts jumping around on the screen when I use the Magic TrackPad. Now here comes the weird thing, if I open the lid on the Macbook just a few inches the jumping stops completely and the Magic TrackPad works perfectly again.
I have tried googling a bit and browsed these forums also - no luck finding a solution.
I have also tried connecting a USB mouse to the Macbook when the cursor started to jump around - no problem with the USB mouse. I have also tried a different Magic TrackPad that my friend also just have bought for his setup - same problem after a short time.
Everything is updated to the latest software and firmware.
Thank you in advance for your help.

I have the same problem with a Trackpad paired with a new Mac Mini just purchased in September. After a while, my trackpad also starts to exhibit behavior similar to those described by Hecro. The trackpad cursor feels frozen, or else it jumps around, often trying to stay away from or jump over any hyperlink in either text or graphic form on the page I am viewing.
I find that if I pick up the trackpad and hold it above my palm between my thumb on one side and my fingers on the other side — so there is no pressure on the clicking feet on the bottom of the trackpad — a "jumping" trackpad instantly becomes a "stable" trackpad. Put it back down on a surface and it starts jumping again.
Also, when it starts jumping or skipping, I also find that if I use one finger and bear down hard on the trackpad, it resumes being responsive.
I am filing a comment about this on Apple's feedback forum at www.apple.com/feedback at the advice of a Genius at the Apple Store at Cambridgeside in Cambridge, Massachusetts USA.

My mac pro won't pair with my magic trackpad.

I'm posting in this forum because I am using a Mac Pro, what we used to call a "tower," and my Magic Trackpad isn't recognized & won't pair. This has been an increasing problem over the past year, and I actually blamed the trackpad and bought a new one -- and of course it doesn't work either. My MacBook Pro (actually two of them) use the same latest version of Mountain Lion and they pair up just fine, never dropping the connection. I'm an old-timer with 25 years on the Mac, and I'm stumped. The support forums here confirm that this is a common problem -- MT not pairing -- and I have tried every suggestion I can find. Booting in safe mode, repairing permissions, trashing the bluetooth prefs file, VRAM and SMC resets, moving computer away from any possible interference, and probably two or three more I can't recall. I don't have any exotic apps installed (there's one that has something to do with Windows that can cause this problem, but I don't have it), nothing on the tower that's not on the two laptops running the same OS X version. For the record, I have a 2x2.8 Quad-Core Intel Xeon, 4 GB 800 MHz DDR2 FB-DIMM, all the original Apple installation. OS X is 10.8.4. I've tried three different brands of alkaline batteries. For a time the problem was intermittent (the dreaded "dropped connection") but now it doesn't pair up at all, i.e. neither of my two trackpads pair up. I've let the "searching" function run for as long as 30 minutes, including some restarts of the trackpad...you get the picture. Although this has been addressed in other places in support, I am posting here because so far I don't have a solution. Any ideas? I really appreciate the forum, have been here a long time, and hope that someone has that next good idea that's going to help me. Thanks in advance!

I had the same problem as you with Bluetooth stuff. It was suggested to me that I buy an external BT dongle
as the bluetooth reception in the stock Mac Pro was spotty at best.I did so- iogear 421 (the 521 is supported but ONLY in Mountain Lion, so I was told) and bluetooth works just fine. Of course it might be that the cables for your Bluetooth/Airport card in your Mac Pro could have been installed incorrectly (just google bluetooth in Mac Pro help) but...if they have been, then the dongle might be your best bet, or some kind of external antenna
(the G5 had one, as you may know, but we don't......)
I see by your posting you have tried every suggestion you possibly could, and it's not software related
and it's not a simple one-shot-done fix...
that's the best I have for now. I think I paid about $25 for the dongle and it was easy as pie to install
John B

Swipe between pages feature is freezing with magic mouse and magic trackpad in Mavericks

I am experiencing a bug in Mavericks with my Magic trackpad and the Magic mouse. This bug comes and goes and is very sporadic. When it happens I am usually in a browser like Firefox or Safari, or in iPhoto. Anything that uses the Swipe between pages feature usually locks up, and on top of this it locks the scroling up and down function in the browsers and in iPhoto. The only thing that makes these functions work again is to reeboot or turn off bluetooth and turn it back on. I see that many people are having this problem in other posts, and I am just wondering if Apple is actually working on this bug or has somebody found what trigers this bug and do they have the fix for it?
Thanks for your help
Chris

Maybe this will help. You can look for other ideas in the 'More Like This' box to the right.
https://discussions.apple.com/message/25421934#25421934
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

Is there a way to control the Magic Trackpad scrolling speed?

I just got the new magic Trackpad.
I am finding the speed of scrolling in window to be quite fast such that I it goes to far. Is there anyway to control the speed of it so it does not go to fast?
Thanks and I look forward to your reply.

I haven't received my MTP yet but if it works like the trackpad on my MBP you just don't flick your finger so fast. The speed is governed by how quickly you move your finger across the surface which is something I find very cool because it puts me in total control.
Regards,
Roger

Magic trackpad not recognized by MacBook air

Macbook air bluetooth does not recognize Magic Trackpad when searching for bluetooth pairings. Printed instructions followed.Can I download something that remedies this, or is it a limitation of the MacBOok Air itself?

I called Apple Support. My early 2008 version of the MacBook is not compatible with the Magic Trackpad.

Unable to install magic trackpad driver on Windows 7 on MBP

I recently purchased a Magic Trackpad and it's working perfectly on the Mac side of my MBP. However, I downloaded the 32-bit driver for my Winfows 7 Bootcamp side and every time I try to run the driver I receive the following error:
"Windows Installer
The installed product does not match the installation source(s). Until a matching source is provided or the installed product and source are synchronized, this action cannot be performed."
It then tries to point me to the following source "C:\ProgramData\Apple\Installer Cache\Boot Camp 3.0.0\". If I press OK it tells me that the file there is not valid. I also tried pointing it to the OSX install disc in my optical drive and it doesn't work. Any ideas would be greatly appreciated.
Thanks!!

Hi Stefan, I checked the version on my Boot Camp drivers and they are in fact 3.1. Checking a little further I seem to have found two issues:
1. It seems that it's not only this, but any type of update I try to do it tries to find the drivers in folder 3.0.0.
2. The Boot Camp install I'm asking help with is actually one I migrated to my new MBP using winclone. I moved from a 2009 2.4GHz MBP to a 2.66GHz MBP. I tried to update the old MBP's driver and it does so successfully, so this leads me to believe that the winclone install didn't go 100% perfectly. I will try to reformat my Boot Camp partition, reinstall Windows 7 and then try to update to see if this resolves the issue.
Thanks for your help and I'll post back with my results in a couple of days.
Message was edited by: sole2000

Magic Trackpad won't work with Magic Mouse on brand new 2011 27" i5 iMac

I have a brand new 2011 27" i5 iMac which I bought with Snow Leopard pre-loaded. Naturally, I included the new Magic Trackpad in my purchase, and though there were some problems with the device in SL - such as it going haywire without explanation - it generally worked, although battery levels were erratic (one day 80%, then an hour later 42%, then 80% again).
When I installed Lion I did a clean install after backing up to Time Machine - and a Super Dupered external drive. I had some difficulties trying to install Lion from an external flash drive so I deleted again and reinstalled SL, then reinstalled over the SL install I did (with no other software except Mac OS X 10.6.8 and other system updates to facilitate install). Rather than copying apps from my old SL drive, I downloaded fresh copies and reinstalled one by one. I don't use a lot of apps apart from Microsoft Office, browsers and iLife and have not installed any additional scripts, extensions or add-ons (like USB Overdrive). It's a pretty clean install.
Since then, although I'm generally happy with Lion, the Magic Trackpad won't work! It does work for a little while with basic gestures - mainly moving the cursor and scrolling - then it gives up the ghost and loses connectivity. I have done the following:
Disconnected and reconnected the MTP after turning it on and off. MTP works for about two minutes, goes crazy then no response.
Shut the computer down, pulled out the plug, waited two minutes, then started up again. MTP works for about two minutes, goes crazy then no response.
Run Onyx, shut down computer, then pulled out plug (see above).
Checked options in Universal Access, shut off "Ignore other devices when trackpad in use" (or whatever the option is). MTP works for about two minutes, goes crazy then no response.
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Hi, marksaner
You could try installing the latest version of the Synaptics driver. Synaptics is the company that makes the UltraNav driver and drivers for many other computer brands. This driver should have the same functionality as the UltraNav driver, so there's no worry there. You can find the driver here.
Hope it helps,
Adam
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how do i set up my magic trackpad to my new mac mini

Go to system Prefences>Tackpad and then turn on the drackpad and follow instructions when it is discovered.
If necessary
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Can i use an Apple Magic Trackpad on Native windows 8.1

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