Magnetic charging port not working

The magnetic charging port in my phone came out with the charger, I sent it back to Sony for repair, and it arrived back today - it looks like a new case has been put on the phone rather than just the port being stuck back, but it now no longer charges using the Sony magnetic charger - is there a setting somewhere to enable it?  I checked the USB cable (which is plugged into the mains) and it charges the phone fine via the usb port, but plug the same cable into the official Sony magnetic charger/phone holder and nothing - this is the same charger and cable that has been charging the phone since last September, I also checked with a third party charger on the same USB cable and that didn't work either.  I prefer using the magentic charging as the usb cover is so flimsy I'm afraid of it breaking off. The phone is running Android 5.0.2 and update says it is up-to-date.

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Similar Messages

  • Why isn't my magnetic charging port not working

    Hi guys and g*rls I have bought a 3rd party battery case which covers the rear of the phone and has a built in battery for emergency charge if I (god forbid) run out of juice when im out and about.The only problem is, is it does not charge the phone, i have contacted the seller regarding this issue and they have sent me a second case to try but this is exactly the same.Is there an option somewhere in the phone where you have to enable magnetic charging? I am starting to think that it is my phone that is at fault as i had to send it off for repair due to the phone turning itsaelf off. perhaps when sony dismantled it a connection could of broken to the magnetic strip? clutchin at straws maybe? Thanks in advance Tony

    Does the Dock work? (Sony's dock)

  • New charging port not working

    I recently have been having problems with my iPhone 5 charging port. I bought a replacement off amazon ( http://www.amazon.co.uk/Generic-Headphone-Charging-Connector-Replacement/dp/B00E Y9RMTU/ref=sr_1_1?ie=UTF8&qid=1407765309&sr=8-1&keywords=iphone+5+charging+port ) and followed a video guide to replace it. Now that it is in, the speaker, home button, charging port and microphone aren't working. Could this be a problem with the replacement part or a problem with how i have installed it?
    Thanks

    Probably a problem with the install, Iphones are not meant to be user serviceable, and it voids all future support from Apple.
    and unfortunately, you have no one to blame but yourself.
    Sorry, Good luck.

  • Z30 charge port not working?

    I just got my z30 two or so weeks ago and for some reason it wont charge anymore. Slowly throughout the week the charge cord kept getting more stubborn in keeping it in charge mode. No other usb charge cord would work for this phone only the one given and now the phone doesnt even register the original charge cord when inserted at all. I'm guessing I have a faultly charge port and I need to exchange it but i'm just curious if anyone else has had this issue?

    Same problem.  Only registers charge of 5%.  The USP port connection seems sloppy.  Not happy.

  • Iphone6 not charging ... Charging port not working

    I Bought iPhone 6 recently and it started acted funny with charging. It would charge only if I pally pressure on the cable at certain angle. Then I tried changing cables to even new ones and the pproblem did not go away. Then I visited the Apple strore, who tried cleaning it but no difference. I have been using iPhone products for over 6 years and never had this problem. The Apple Store then offered to replace the phone for $299 +taxes. Very disappointed that I am asked to pay such hefty amount for none of my fault. I am not sure if apple has cut corners and made cheaper quality product as I have seen several in the forum facing similar issues with charging . If anyone have suggestions on how to avoid such hefty price for replacement, you are welcome. I bought the phone on Jan 15,2015 and sad to know that it stopped working in three months. I am an average user and I handle the phone very gently. If no suggestions then probably it time for me to switch to non apple smart phones.

    This is a user-to-user tech support forum.  If you have a broken Lighning port, there's nothing anyone here can do about it.  There are no user serviceable parts in iPhones, and any attempt to do so, even opening the iPhone case will revoke any further service from Apple and availablity  of an out of warrant replacement. (You would have to buy a new phone at full price.)
    The iPhone warranty doesn't cover physical damage.
    Very disappointed that I am asked to pay such hefty amount for none of my fault.
    How could damage possibly be your fault?  I've never heard of owners damaging their phones.
    You can try an independent iPhone repair center at your own risk - the same conditions apply as fixing it yourself.
    If no suggestions then probably it time for me to switch to non apple smart phones.
    Suit yourself.  No one here cares what products you buy.

  • Charger Port not working.

    i've had my macbook roughly three years? about i think and just last week my my charger cord decided to short out, unplugged it from my mac before it went up in spasrks. so i went out and bought a new cord, plugged it in no green/orange light. cleaned my port out, plugged it in, bam it works. i pretty much keep my mac plugged in at all times so then i unplugged and went to work yesterday and tried to plug it back in and once again it wouldn't charge. tired cleaning it out, worked last time why not this time. still nothing. pretty positive its the port.
    was just wondering how much its going to cost me to get it fixed? please say under a hundred dollars!

    Were those chargers all the old T-style ones? The firmware update ensures compatibility with the new L-style chargers. Many people have found it solves their problems. Even if it doesn't fix yours, it won't hurt.
    You should also update to 10.5.8 while you're at it. The combo updater is here:
    http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

  • Magnetic charging port and loss of mobile data

    I finally decided to switch to Android once I felt the iPhone update was not worth the high price tag. I decided on an Xperia Z3, and so far I have had to replace 2 devices and I am considering returning this one also. The first phone had a dead pixel so this was a quick return and replacement. The second developed problems with the magnetic charging port about 2 months after I received it - for instance in the magnetic charging dock I bought I suddenly had to start propping the phone forwards for it to connect and another magnetic attachment that clips on to the end of the microUSB cable kept connecting and disconnecting. Added to this, it demonstrated the problem I have seen mentioned here and elsewhere with the Z range of phones, in that it will often fail to regain its 3g signal after having lost it however restarting the phone will allow it to reconnect (until it does it again).
    I hoped that replacing this phone would finally allow me to enjoy my phone, however right from the beginning it has demonstrated the same signal problem and while the magnetic port is slightly better with the magnetic clip it still wont connect to the charging dock and needs tilting forward slightly for my in-car charger.
    I know the chargers are not the problem as my fiancee has the same phone which works perfectly. I don't know whether this is something to do with her buying hers straight from Sony while I got mine from Amazon (directly, not a seller) but I have no idea why that should make a difference to the quality of the handset. Are Sony known for build quality issues with their phones?
    I can put up with the magnetic charging port if there is a reliable way of fixing the 3g issue, if anyone can suggest anything I will give it a try. If there isn't anything then I will have to send this phone back and in all likelihood will probably go back to apple

    It'll be wise to install or reinstall the latest update with PC Companion (PCC)
    http://support.sonymobile.com/us/tools/pc-companion/
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.

    Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.

    Try a reset:
    - Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
    If issue persists try:
    - Another known working cable
    - Check the charging port for any damage or debris
    - You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there

  • Magnetic Charger Port in Z2 came out along with the Charger

    Hi Sony Users, I never ever expected such kind of quality problem from Sony. Today, I kept my phone for charging using magnetic charger. When I removed the charger once battery was fully charged, the magnetic charging port in phone itself came out along with the charger. I am really disappointed with what happened and I really dont know what to do now. If parts are getting easily removed from phone like this, then how does "water-proof" feature in phone is supposed to work? I am really really disappointed.  I am actually thinking to switch to some other brand like Apple.

    Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

  • My charger will not work'

    My charger will not work.  Do I need to buy a new one?

    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    And this - Unplug the charger from the iPad and then replug. May resume charging.
    Or - Recalibrate the battery. See link below.
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • HT1349 I bought  a new iPhone  last week  and the charge is not working.

    My charge is not working  and the phone is new l bought it last week.

    Are you using the adapter and cable that came with your iPhone? Try connecting it to another device or wall outlet.
    Also, try the ideas here -> iPhone: Hardware troubleshooting
    Power/Battery
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter  is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.

  • TS2634 why will my charging cable not work on my ipad?

    Why will my charging cable not work on my ipad?

    Try giving your iPad a reset. Hold down the sleep and home keys for about 20 seconds. WHen you see the silver apple, let go and let it reboot then try again.
    Try unplugging/replugging the cable. I can't tell if you have a lightning or older 30 pin cable, but if you have the 30 pin one it can look like it's in but not be making a total connection.
    Look in the port, do you see any dust or lint? THat can mess with the connection.
    Are you trying to charge via USB or plugged into the wall? It's best charged plugged into the wall with its supplied power block.

  • I just got My iPad 2 for a few days ago but why the charger is not working, how they are going to replaced it with a new one ? ?

    Please be informed me... with my battery or charger problems....
    my iPad 2 charger is not working....
    since I've got it for five days ago, I only use it for three times....
    Are they going to replace it with a new one ?

    Most likely yes. There's a manufacturers warranty against defects for a year. I'd contact your place of purchase and talk to them about it.

  • Charger is not working properly

    Hi, after 10.9.2 update my charger is not working properly. First I thought the problem was the charger itself had died, but then I saw a pale light. I searched here and found that resetting SMC could be a solution. It worked for a while, but now the problem is back and resetting again doesn't work. I also resetted PRAM and nothing happens. The light is now green, but battery status says it isn't charging.
    What else can I do? Mavericks updates are a headache that has already made me format my laptop – because of another problem– and I'd love to avoid it. Thanks in advance.

    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it.
    OOW:  Take your MBP & charger to your local Apple Store or an AASP.  Diagnostic testing is FREE!

  • My iPad 2 charger is not working when plugged to a wall..but when plugged to a computer...it says unknown device...what's happening and how do I fix this problem?!

    My iPad 2 charger is not working when plugged to a wall..but when plugged to a computer...it says unknown device...what's happening and how do I fix this problem?!

    Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
    See this Apple support Article
    http://www.apple.com/support/ipod/five_rs/classic/
    You did not by chance bought the Hello Kitty special edition?
    Have nice day!

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