Magnetic function isn't working for iPad Smart Case

I've recently purchased a red colour iPad Smart Case for my iPad with Retina Display (4th Gen) from the Apple Store. However, I have enquiries and troubleshooting about the case:
How do I activate the magnetic function on my iPad? Even the smart case is attached on the iPad, the tablet does not seem to recognize the case.
Does the iPad smart case suppose to have magnets around the perimeter of the case? As the lid does not adhere when I close it.
Much appreciated for the help.

I have the paid AOL accounts, and they were supposed to get back to me today and have not, thus far. It has to be an issue with AOL's email server.  The tech that I spoke to over the weekend said that he thought that it may be an issue with their server.  Almost 3 weeks ago, AOL's email server was hacked.  They said that 2% of their accounts were affected, and one of my AOL accounts was in that 2%.  They didn't admit for over a week that it was their server that had been hacked, and instead made everyone affected think that it had been their own computers that had been hacked.  I have to believe that this is an AOL issue again.  Everything was working fine with my iPhone and my iPad, and suddenly my email was nolonger being pushed on Thurs night/early Friday.  If I get an answer from AOL, I will certainly post it here.

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