Magnets, metals and Nokia Lumia?

I don't understand this:
"When a carry case, belt clip or other form of device holder is used for body-worn operation, it should not contain metal and should provide at least the above stated separation distance from the body."
" Keep the device away from magnets or magnetic fields."
WHY?
Many belt clips, cases, have magnets and metals inside...
http://www.nokia.com/in-en/support/product/lumia525/userguidance/?action=singleTopic&topic=S-SAR
http://www.nokia.com/in-en/support/product/lumia525/userguidance/?action=singleTopic&topic=S-CARE-AN...

Hi see also
Jehora
Registered Member
Posts: 1
Nokia Play 360 stereo music unstable.

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Sim adapter and Nokia Lumia

Hi, today I upgraded my iphone for a nokia lumia 1020, the lady who served me was ok, but not very helpful, she did not set the phone up for me and seeing that I was upgrading from an iphone5 she gave me a sim adapter... I didnt question this as I thought this was the norm nowadays what with the sims being all different sizes. Anyway, I got back and TRIED to set up my Nokia 1020, i put the sim in and it kept telling me that it wasnt recognised.. so i took the sim out and tried to put in back in again... but it got jammed half way in the phone, I managed to get my sim card out but the adapter is now stuck in the phone and I cant get the sim card holder out of the phone. (I havent even had the phone 2 hours before this happened..) I did a search on google to see if there were any quick fixes to this, and saw that a few people had the same problem with the nokia 925... does anyone have any suggestions, was I at fault? were the shop at fault for not supplying me with a correct sized sim? is it a design fault? can it be repaired without costing an arm and a leg? has anyone else had this issue?? any help would be apprieciated
Thank you

Since the shop gave you the adaptor I would return the phone to them and ask for a replacement. As suggested in a previous response, get a normal microSIM instead.
I would not accept this or start fiddling with this.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Play 360 speakers and Nokia Lumia 1520

Hi all,
I've got a pair of these speakers and am having trouble with my Lumia 1520. The Lumia connects and starts playing just fine but, after a few minute the audio drops for a split second every ten seconds or so. The music continues to play with this dropout every ten seconds.
I've tried it with my wife's iPhone 5c without any sign of a glitch. Anyone got a solution?
JC

Hi see also
Jehora
Registered Member
Posts: 1
Nokia Play 360 stereo music unstable.

Galaxy S4 and Nokia Lumia Compatibility on MacBook Pro

If I buy one of these phones will they be supported on my MacBook Pro? It is an Early 2011 15" MBP.

Sorry, but you aren't going to find many people with an answer to such a problem here. I suggest an Android or Samsung forum.

Nokia Lumia 1520 - Bluetooth and Data Connectivity...

Hi - i recently updated my Nokia lumia 1520 with a new firmware that Nokia tool told me being available. after that i have consistantly having bluetooth connectivity issues and Data connectivity issues.
i have a Jabra Clipper bluetooth headset which . i am no longer able to pair it. it detect and says jabra clipper, then starts pairing, then simply says couldn't connect.
if i have wifi on, if i go out of range of the WIFI signal, my data connection stops working as well. this is 100% of the time. i have to reboot my phone to get data connectivity back.
Its on Lumia Cyan
manufacturer name: RM-937-im_mea3_1019
core build id: 7030.80
bsp release: 2061.0066
applicatoin versoin: 3.11.2.1
build creation date: 7/8/2014
from Nokia software recovery tool:
Product Code: 059V479
Software Version: 02061.00066.14253.40002

Because I am just an end-user like you and I do not have your hardware combination here, I can only give general advice. Could be a new interoperability issue between these two devices, introduced with Lumia Cyan. Could be a old wrong pair-key. Or could be interfering between your Bluetooth and Wi-Fi (Bluetooth Adaptive Channel Hopping). Therefore, let us start with the Bluetooth part:
on the Nokia Lumia 1520, Settings » Wi-Fi » Off (to avoid any interference)
on the Nokia Lumia 1520, Settings » Bluetooth » On
(status: paired) tap and hold your Jabra CLIPPER » delete (if paired already)
on the Jabra CLIPPER, press and hold the multi-function button until the indicator light is solid blue (approximately 6 seconds) to activate the paring mode
Your Bluetooth headset should appear in your phone now. After you tapped on it, it should be paired successfully. Does it?
If not, start over again and between step 1 and 2, power off both Jabra CLIPPER and Nokia Lumia 1520.
If it still does not work, start over and between step 1 and 2, please hold volume down + power until the Nokia Lumia 1520 turns off (soft reboot; do not forget to set your date/time afterwards).
If it still does not work, start over and between step 1 and 2, turn off your Wi-Fi access point.
Does it work now?

Nokia Lumia 900 Issues and Questions

I bought my Nokia Lumia 900 last March and it's running pretty well. It's fast and reliable, although I have some issues regarding it.
1. When I'm in a conversation and I receive multiple text messages, I need to press the back button as many times as the number of messages I have received so I can go back to the menu. Not a big problem at all, but it can be quite annoying once you've already received a lot of messages and you try to go back to the messages screen.
2. I don't have the compass. When I try to download apps, it says my phone is missing some features that the app requires, which happens to be the compass. The phone's specification (on the Nokia website) says that the phone has a magnetometer, GSMArena and Wikipedia both say that the Lumia 900 has a compass.
3. It doesn't have Xbox Live. It's also included in the specifications that the Lumia 900 has Xbox Live, but when I go to Games, I only get Collection.
Issue number 1 isn't that much of a problem, but issues 2 and 3 are very disappointing. I tried searching for ways to fix these and I found an article saying that a reset will fix the compass and Xbox Live issue. I did that, and when I opened it, I saw Xbox Live on my Start Screen but when I activated my Wi-Fi, it changed to Games and still no Xbox Live there. The compass problem isn't fixed either. To those who experienced the same issues, can you please tell me how you fixed it? Thanks in advance.
Also, about the 7.8 update, I've been waiting for it for some time now and it's now available on my unit. Is it safe to install? I'm worried that if it fails it might make my phone useless. How long does it usually take?

Hi Ronio9riku,
Welcome to Nokia Support Discussions!
1. Once you received multiple text messages, can you not open one message and then press the Start button to go back to the live tiles and select Messaging again to go to the next message?
2. The phone supports compass (magnetometer). Have you tried to use the On-Device Diagnostic Tools to calibrate the Magnetomer? You can open the dialer and then input ##634#. Select Magnetometer and then calibrate the phone. Make sure that the location of the phone is On under Settings!
3. The phone supports Xbox Live which you can access on the phone by selecting Games on the start screen or by going to the App List. However, Xbox Live is not available to all countries/regions. You can visit the link for the countries/regions supported: www.xbox.com/LIVE/countries.
It's safe and recommended to update the phone whenever there is a software update offered. This improves the perfomance of the phone so why not connect your phone to your computer, open the Zune and install the update?
For more information, see this link: http://www.windowsphone.com/en-us/how-to/wp7/update-central
If you're asking how long the update takes, it is usually 30 minutes to 1 hour.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.

Did you have the phone set to backup things to the One Drive on Microsoft servers?

Nokia Lumia 1520 OVERHEATED Symptoms and Died Afte...

My new phone Nokia Lumia 1520 is beautiful and it works great. I like its big 6" screen and everything else it was designed to do.
However, for first two months of using this new phone, it started showing overheating problem. I remember overheating occurred at least 4-5 times in last two month period. Last time overheat issue got really worst yesterday. It was not hot enough to burn your skin but It got to the point of intolerable. Overheat happens when my phone was heavily in use: frequent calls, texting, and internet usage, and other apps running in background like Microsoft OneDrive Cloud. I talk many times over 15 and 30 minutes long on the phone, and the phone heats up. When it overheated, I stopped using the phone and let it cooled. It cooled off after it has a little rest. The battery was always good; it runs almost of the entire day and only needs recharge at end of day.
Then until yesterday, I turned on the feature "Internet Hotspot Sharing" in Settings for very first time to get my laptop online. I worked on my laptop for several hours. When I got home last night, Nokia Lumia 1020 was completely knocked out. It went blank and unresponsive. I left it charging the entire night. This morning, it didn’t even turn on or off. It was just a dark screen, dead weight.
Today I am going to take it back to AT&T service store and have it checked out. I went online today and found this overheat discussion going on, and so here I post my facts to share with everyone.
Usage in 2 month period (60 days):
Phone calls: 1,503 times, 25.1 calls per day
Phone call length at least 60 minutes: 1 time
Phone call length at least 30 minutes: 17 times
Phone call length at least 15 minutes: 66 times
Total minutes used: 5,271 minutes
Total Picture/Video /Text/Data Used: 735 times, 24.5 messages per day
Data used: 168 times
Text used: 476 times
Picture & Video Used: 91 times
Total data used: 3,695 MB or 3.6 GB
Solved!
Go to Solution.

To: yasfer21 Mobile Visionary
Looking at the statistic of many people reporting overheat problems with the phone. Does that tell you something? I think Nokia is aware of their inferior product. Nokia needs to improve their product quality or risk of losing customers like me. I'm one of many reports about overheat problem. This is not an issolated issue; it's commonly reported from users like me regarding this phone.
I will be happy to show you proof of my transaction with AT&T. I can post it here for everyone to see. I bet if you go to Nokia assembling facility, you would probably see tons of returned overheat phones. Research it yourself rather than speculating. Your thought is irrelevant to the overheat issue experiencing by users.
The replacement phone I received from AT&T seems to be working fine now. It's working ok. Overheat issue has disappeared from the replacement phone. I will post my comment again if overheat issue repeats. Technology we using today is just a temporary for a better invention and idea tomorrow. Remember we have progressed from a little pager device clipped to your waiste 20 years ago to smartphone screen today?
There's no such thing as perfect on this planet earth, ranging from birth defects to space shuttle disasters Challenger & Columbia. All we can do is to learn, improve, and keep on moving toward Type 1 Civilization. We can never reach a perfect point, our universe is forever expanding.

Nokia lumia 1520 loud speaker grinding sound and w...

hi,
my nokia lumia 1520 has been making sound grinding sounds which can only be heard if you put your ear close to the loud speaker. i emailed the company that i bought the phone from and this is what they said:
"for this type of issue, you can do a Master Reset on your phone (please take note that by doing this all of your data will be erased). If the problem persists, kindly go to your nearest Nokia service center to have it checked. If it's still under warranty, any repairs will be free of charge. If it's NOT under warranty, please get the code from the service center and forward it to us through [email protected] so we can review the charges (subject for approval) and give you a refund for it."
i did as they said but when i went to the nokia care centre, since i live in uk and the phone is from dubai they said that its out of warranty so i asked them for a code as the company said to me but nokia care team had no idea what i was talking about. i showed them the email and nothing
so i was wondering if anyone can help me out
id really appreciate it
thanks

Hi thedeepsleeper,
Welcome to the Nokia Support Discussions!
Are you still having an issue with your Lumia 1520? If yes, did something happen to your phone prior to the issue? What troubleshooting steps have you tried so far? Does it happen only when you put it on a loudspeaker? How about when connecting your earphone to your phone?
If you would like to send it for repair and since there's no international warranty, we suggest sending it to a Nokia Care Point in Dubai instead. To know more about the difference between the warranty in the UK and in Dubai, see these links:
http://www.nokia.com/gb-en/support/manufacturers-limited-warranty/
http://www.nokia.com/ae-en/support/manufacturers-limited-warranty/

Nokia lumia 1320 off and continuously vibrating.

I bought Nokia lumia 1320, 5 days back. On 3rd day when I took phone, I saw it was contineously vibrating. I tried to unlock but no responce. It keeps vibrating. That is like off and vibrating. I did a soft reset by pressing volume down and power button. It restarted and worked fine. After one day same problem again happened. I again soft reset it. Today also it happened. Is this a hardware problem or software ? Anybody else facing the issue ? Any solution ?

I contacted shop and they agreed to replace my mobile. But I think the issue was when I used IM+ and Skype and when I get messages. When we close thses apps and we get messages as push notifications. I think not all but some of these push notifications are causing the issue. I don't know if this is present with all windows os.

I have iphone5 and now been given Nokia lumia 520 for work. How can I ensure that my calendars all sync in real time between each phone? Many thanks for any advice

I have iphone5 and now been given Nokia lumia 520 for work. How can I ensure that my calendars all sync in real time between each phone? Many thanks for any advice

Well if you got the Phone Pggray43 at a Local Corporate store in your Area) you should be able to return it as long as you have all the contents.! Phone, Charger and any other accessories that came with it the Box of Course.. As long as you have not went past the 14 Day return.. the store can go over what you used as in Air Time and Data..
Now if you've went past the 14 Day return you be Liable to pay a E.T.F = Early Termination Fee the fee for this is around $300 so hopefully you have not went past the 14 Day return window the Manager if Available is the one I would talk to tell them your on Social Security and you just can't afford a phone as this I'm sure they'll work with you to get something solved..
Hope ya have Good Luck.! b33

Nokia Lumia 520- Automatically restarts and goes i...

Hi,
My Nokia Lumia 520, bought yesterday automatically restarts itself and goes into flight mode. I then have to remove the battery and restart (normal restart doesnt work) to make it correct. It has happened atleast 10 times since yesterday.
Any suggestions or would i have to get it replaced?

Hi guys i Found The Solution Of restaring problem of nokia Lumia 520 . It Restarts because its battery is lose if it distrube It Cause Phone Restart . Place a small Piece of paper in Side of battery . so Battery will Tite and it it nerver restart again .

Nokia lumia 520 and 525 support touch to focus?

Do the above phones support touch to focus?

Hi. asha305user.
Thank you for posting and welcome to the Nokia Support Discussions.
The Nokia Lumia 520 and the Nokia Lumia 525 supports touch to focus. For more information, you may check this link: http://www.nokia.com/global/products/compare/?action=productcompareaction&products=2204302-3173858#p....
Let us know if you need further help.

Nokia lumia 710 and zune...

Hello,
I make my own video ( mp4 ) and I want to look at them on my Nokia lumia 710 ( windows 7.8 ).
Do I have to use Zune ?
On my laptop I have zune too but I 'd like to delete it because all the pictures I used once, are in the zune pc...to delete them I have to select them one by one and I will be buzy for a week... ( more than 1000 pictures ! )
What happens if I delete zune on my pc ? how can I keep my nokia updated ? How can I look my own made videos on nokia ?
Can someone please help me out ?
Thanks a lot ...
Solved!
Go to Solution.

Hello, comima. Yes. You have to use the Zune software to sync or transfer your files between your phone and your computer. Also, you won't be able to update the phone's software without the said tool. To know more about it, you can visit this link: Get to know the Zune software. If you decided to uninstall it, your files are still saved on the computer. In case you would like to delete the photos at the same time, just look for the folder on your computer. We look forward to your reply.

My nokia lumia 720 is hangung and freezing... :(

And i restrat this many times for this prob.

Is the software up to date and how old is your sim card?
Have you tried any of these options from the FAQ?
It is possible to fix many phone problems yourself in a few minutes – including phone freezes, application crashes, sound problems and a blank display. To save yourself time, try these three fixes.
1. Restart your phone
If the phone hardware is jammed, you should first try restart your phone. This does not reset the Microsoft Account (Windows Live ID) or remove any consumer data.
Option 1: To perform the power reset for phones with integrated battery (phone has a special electronic circuit which switches off the power when the key combination is pressed):
Switch the power On (if possible) and disconnect the charger.
Press the Volume Down + Power Key and hold them for 15 seconds.
You will feel vibration.
The phone will reset and boot up automatically.
Option 2: To perform power reset for phones with removable battery:
Remove the battery and reinsert it.
Boot up the phone normally.
2. Update the software
You might not be using the most recent software for your phone. Updating to the latest version of your phone may resolve your issue.
You can check for the availability of Lumia software updates in your region here.
3. Reset your phone
Warning: This erases all the personal content in the phone, including apps that have been purchased and downloaded (may be re-downloaded again), and restores the factory settings.
To reset your phone to the state in which the phone was in the first time you turned it on, go to Settings > About and then Reset your phone.
If you lose your phone, you can reset your phone remotely. In this option you need have the Find My Phone feature enabled and your phone must be connected to mobile network.
1. Login to http://www.windowsphone.com.
2. Click on the drop down menu right next to your name, and select the device that you would like to erase.
3. At the top left corner, you will see the name and model of the Windows Phone.
4. Click on Erase your phone.
And
Warning: This erases all the personal content in the phone, including apps that have been purchased and downloaded (may be re-downloaded again), and restores the factory settings.
Option 1: About menu
Use this option if you know the password.
This option warns about data loss.
Tap Settings > About > reset your phone.
Option 2: Hardware key combination
Use this option if you forget or lose the password.
Use this option if the phone fails to fully switch on when pressing the power on key.
Note: No warning about data loss!
Follow next steps to perform OS reset with the key combination.
Nokia Lumia with Windows Phone 8
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
(To cancel OS reset and exit to the normal mode, press the Volume Down + Power Key and hold them for 15 seconds).
Step 2
Then input Keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.
Nokia Lumia with Windows Phone 7
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and Camera keys.
3. Press and hold the Power key.
4. When the phone vibrates, release the power key, but continue holding the volume down and camera keys, until the phone reboots.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Magnets, metals and Nokia Lumia?

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