Magsafe connector melt down

Anybody seen this before? I came home and found that magsafe connector (the side on the cable) was melted. The middle pins are gone but the macbook pro seems to be OK.
See pictures at http://www.flickr.com/photos/rheauchyr/sets/72057594082940769/
rgrds rgr

Apple support responded very well (thanks Klaas) and fast. Before I called our local Apple support line, the dutch engineers were already contacted by their US collegues (who saw the pics) to inquire if I already called in. I'm getting a new Macbook asap and I will return my current one.
They could not tell me anything on the cause and I wonder if I'll ever know. This leaves me with one-month newer macbook, some days of frustration, reinstalling some software and some rare macro shots.

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Cleaning magnetic-debris out of the MagSafe connector?

So I recently took my new macbook on 2-day beach trip. While the macbook itself never saw the ocean, some of my clothes or something brought back some small chunks of magnetically active sand/rocks/debris which stuck itself quite firmly to my magsafe connector, and got in the way when I tried to plug the macbook into the wall.
I managed to clean out most of the rocks with a couple of likewise magnetic flat-head screw drivers and a can of air-duster spray, but that was really quite a pain.
Anybody have any better solutions?

A more powerful magnet of the same polarity as the part that is covered w/ debris would probably do the trick....not that I think bringing a magnet near your machine is the best idea (disclaimer disclaimer)...but if you can figure out the closest thing then you're relatively safe. So...if you know what you're doing then do it at your own risk. Otherwise forget I said anything.
I'd remove the battery and hold down the power button for a bit first just to be as safe as possible.
Good Luck,
-j

Magsafe connected MELTED

Well, I was just sitting here with my Macbook Pro plugged in as usual, and then I saw the green light on the magsafe connector go out. I disconnected it from the MBP and to my surprise, it has turned into a liquid and burnt my hand. The plastic had melted!
I'm on 74% battery life right now and can't plug it in, so I need a quick solution. I can't find a support email anywhere to request help. There's no way i'm paying $80 for something that has malfunctioned this horribly AND burnt my hand. I need a replacement power adapter TOMORROW, and for no cost.
Is my best bet to go to my local Apple store? What would be my best option here?

In the U.S. you can't e-mail support. But you can call them at 1-800-APLCARE. They are available 7 days a week. Yes an Apple Store is a good bet. Some things to note about these adapters:
1. You can't pull them by the cord. This may cause fraying.
2. You shouldn't wrap the cable around the brick, as the cable bending at the brick can bend and fray.
3. Don't let the cable bend more than 10 degrees at any joint
4. Use the grounded connector (third prong) with a properly grounded outlet when connecting. Any hardware store will sell you a ground tester plug to make sure your outlet is properly connected.
5. There is a clear plastic wrapping on some of the bricks which is best if removed.
6. Pack the power brick cable in a zip lock bag to make sure no foreign elements get in the connector while in the bag.
Look at this article to make sure you aren't putting it on surfaces which might cause the machine to overheat:
http://docs.info.apple.com/article.html?artnum=30612
And run the hardware test that came with the machine to see if it detects anything wrong:
http://docs.info.apple.com/article.html?artnum=303081

Macbook powers up when the magsafe connector is plugged

Hello all,
Last month, I've had the battery problem that makes the battery not detectable by the macbook, and gives me an X in the menubar.
While I was waiting for my new battery, the machine begun to power up when I plugged the magsafe connector without pressing the power button. I thought the problems were related.
Well now I've changed the battery and it's working alright again, but the power up issue is still bothering me.
Can anyone help me out?
Thank you.

Hi!
See my post, had the same problem:
http://discussions.apple.com/message.jspa?messageID=4484223#4484223
I did the following:
- Reset the System Management Controller (Turn off computer, remove power cord and battery, hold down power button for 5 seconds, reconnect battery and power cord)
- Reset the PRAM (Hold CommandOption+'P''R' while booting until you hear the second startup chime)
- Move the pins of the MagSafe connector with the plastic cap of a pen (maybe one of them was stuck in a wrong position and didn't make the correct connection when plugged)
Ciao
Sergio

TS1713 the led on my "L" style MagSafe connectors flashes green or the next time I plug it in it flashes green then orange and the battery takes a days to charge .

my macbook pro 13 inch with an L style magsafe connector either flashes green all the time or next time plugged in it will flash green then amber . I took the magsafe adaptor to future shop and they said to clean it I just want to know if I need a new adaptor or it is a battery problem .
I took this info from system information and at the bottom it says AC adaptor charging NO and Connected NO .
Thanks All .
Battery Information:
Model Information:
Serial Number:          W01114VL8D3BA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          3904
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5343
Health Information:
Cycle Count:          82
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -808
Voltage (mV):          11685
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          15
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          No
Charging:          No

with 82 charging cycles, your battery most certainly fine.
http://support.apple.com/kb/TS1713
take a dry toothbrush to the gold contacts both male and female on the connector and retest.
Sounds like you have a damaged connector or a damage in the DC cord.
Go to the apple store and use a DIFFERENT adapter for 10 seconds, that will immediately tell you the SOURCE of the fault.

My hard drive melted down and I don't have my serial number to reinstall my copy of Flash CS5.5. How can I reacquire it?

my hard drive melted down and had to be replaced. I don't have my serial number or the email from it to reinstall my copy of Flash CS5.5. how do I get a new one? Can someone just verify my purchase and email me a new one?

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page
If the above doesn't work...
This is an open forum, not Adobe support.. you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Travel adaptor for Macbook with magsafe connector?

Has anyone found anyone that sells a aircraft travel adaptor for the Macbook?
Kensington do one for the old iBook but a magsafe connector version has not appeared.
Hopefully this is not becasue Apple have patented the design of the magsafe connector and are not letting anyone else produce them.
If this is indeed the case, and Apple don't produce their own travel adapter, I will be quite cross as the whole point of having a laptop is so you can take it with you when you are travelling.
If the voltages for the iBook are the same as the Macbook how about producing an iBook to Magsafe adapter so we can use the 3rd party travel adapters?

I just checked and the prongs on my MB adapter are exactly the same as the ones on my iPod power adapter. They should work just fine.
From a manufacturing standpoint, it makes no sense to have two different products for the same exact job.

Hello, can i use the new magsafe connector on a mac pro from 2008?

Hello, I have a mac pro 15' from 2008, and the connector just stop working, in fact I have 2 connectors, because I broke a mac pro brand new, and then I had to buy this one, so both connectors stop working all of a sudden, and now when I went to Apple Store, the anwwer I got was "is not possible to repair" and we don't have to deliver before 4 months. I am atonished! 4 months?? How is that possible, and they show to me in Apple online the answer and it say 4 months indeed. Now I am looking to the new magsafe connector, that was made to the new mac pro and the deliver is the next day. My question is
can I use this one on my mac pro from 2008? Because i reada few things that there were complains that the new did not work. Can i get some help one this please?

4cpukid wrote:
Guys we have a legit question here about a power cord and you guys are going back and forth here. If you guys want to ccontinue can you please just give each other your emails.
ANYWAY - What I know of the magsafe cord is s different sized port.
All magsafe plugs fit in all magsafe sockets, no exception. Your only concern is that the power output of the supply be equal to or greater than the computer into which it is plugged.

New MagSafe connector?

I own a MB pro 2011 and a Thunderbolt Display also 2011. If I would buy a MB air 2012 would I still be able to charge the MB air since they're using MagSafe 2.0 and the Thunderbolt Display still using the "old" MagSafe? Do I have to buy an adapter or could I go to an Apple reseller and swap it to a MagSafe 2.0 charger?

linusmoberg wrote:
Do I have to buy an adapter or could I go to an Apple reseller and swap it to a MagSafe 2.0 charger?
You would need to buy the adapter as the Thunderbolt Display has the larger version MagSafe connector that is fixed to the cable.

Can I use the T-style magsafe connector ..

if my macbook pro 13 inch (bought this time last year) came with the L style magsafe connector?
My L style connecter is shorting out and it seems like the T-style has better reviews than the L style. Plus I'm not to keen on spending $79 on a new charger.

I'm currently using the T-style connector from an old (3-ish years old) 17" MBP with my newer (<1 year old) 17" MBP. But if the connector you're talking about isn't for a 13" MBP, I'd check with Apple before trying it, just to be safe. I asked at a local Apple Store before trying it myself, rather than risk damaging the computer.

Question regarding magsafe connector

i would just like to ask if the magsafe connector which is a magnet accidentally touched the adapter for like 30 seconds? would it damage the adapter?

No damage should occur.

Serial Number for Final Cut Express 3.5 upgrade is lost in melt down

After a major melt down of logic board, internal and external hard drives I am trying to reload programs. I have loaded final cut express 3.0 and when I try to load my 3.5 upgrade it asks for a serial number. Even though I have the packaging it came in I can not find the number. I registered the software and would like to know if there is a location with Apple I can find the software I have registered and get the serial number from that. Or any other way to find it.

Apple customer service was very good and had the serial number within 2 days. Thank you for the suggestion.

My Magsafe Also Melted

This is the second time my Magsafe has melted at the joint connecting the magnetic head to the cord. The first time it was replaced no questions asked, but now I am no longer under warranty and the people at the Apple store near me refused to help (and were quite content on being less than helpful...). It seems to me that this is a common problem and considering it first happened while I was under warranty and this is just a continuation of a problem, I should be given a new one. Especially given the fact that this is an obvious defect and frankly, a hazard. I was very disappointed with the way Apple handled it. I guess I'll keep trying to call them in hopes of getting someone who cares... but I'll probably just have to bite the bullet and shell out the cash for a new, expensive, power supply. Just a terrible job by Apple.

Hi Julian,
welcome to macbook forum.
Unfortunately if you are out of warranty, no matter what situation are, you still in the weak bargaining position. There for apple offer apple care so you can be at the winning position.
How long the second mag safe last before it melted, if you can prove that no matter how many magsafe they give, it will instantly melt right away, you might win the case.
But if you have been using it for quite sometime, apple can point that as user abuse, for debris or particle accumulate between magsafe and magsafe port on your macbook become indicator and short the magsafe current and generate heat that melt it.
IF you buy a new mag safe, I believe it also covered by apple warranty, for how long I honestly don't know (do check with them), and keep both side clean to prevent that incident happen again.
http://docs.info.apple.com/article.html?artnum=303240
Good Luck.

IPad in bookbag with MagSafe connector, any risk?

I own a MacBook Pro and an iPad, and I would like to place the laptop, charging cable, and iPad all in my book bag sometimes.
Does the MagSafe connector pose any risk to the iPad due to it being a pretty powerful magnet?
I'm not exactly rubbing the connector over the screen or anything, but it will be in close proximity.

The magnets in the iPad 2 for the Smart Cover are more powerful than the ones on the MagSafe connector.
So no, there is no risk.

Discoloration bottom case around magsafe connector

Hi all,
I just noticed a slight discoloration on the bottom case and lid of my MacBook. The corner next to the Magsafe connector and the lower left hand corner of the screen case have developed some kind of yellowish/lightbrown "stain". The opposite corners near the optical drive show no such discoloration. Perhaps caused by overheating ? Common ? Should get checked out just to be sure ? The rest of the outer case is fine (the keyboard case also), so I guess I really already know what to do. Just wondering if this is a familiar issue and has perhaps already been adressed in some way.
Thanks in advance,
B.
Ps: I have a white MacBook, if that wasn't clear already .
Message was edited by: Billy the Bootlegger

I got one of them too.. pretty nifty.
went back and got one for each of my Magsafe's, as well as an extra rebuilt Magsafe. Probably the best deal yet on power packs for MacBooks and Pro's!

Magsafe connector melt down

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